With the continuous progress of society, more and more places need to use agreements, and signing agreements can protect the legitimate rights and interests of the parties. So is it really difficult to write an agreement? The following is a sample of entrusted after-sales service agreement (selected 6 articles) compiled by me for reference only. Let's have a look.
Entrusted after-sales service agreement 1 party a: _ _ _ _ _ _ _
Party B: _ _ _ _ _ _
Party A and Party B, in accordance with the Contract Law and relevant regulations and in line with the principles of equality, mutual benefit, sincere cooperation and common development, open up the market for * * and do a good job in Chenzhou-related business, and Party B becomes Party A's after-sales service agency in this area. Through consultation, both parties reached the following agreement:
I. Responsibilities and Rights of Party A
1. Be responsible for training Party B's related business, assisting Party B to carry out regional business, and providing Party B with product maintenance parts and related technical materials.
2. Formulate and provide Party B with the maintenance cost standard. ..
3. Check the service quality of Party B at any time. If Party B's service quality cannot meet Party A's requirements, Party A may ask Party B to replace the after-sales service personnel or refuse to pay the maintenance fee.
4. Party A shall provide technical support for Party B to repair the products that Party B cannot repair.
Two. Responsibilities and obligations of Party B
1. A special person must be appointed to be responsible for the after-sales service of Party A's various projects in Chenzhou, as well as the equipment and service places for related services.
2. Determine the person in charge of maintenance and full-time maintenance personnel, and provide Party A with the after-sales service address and telephone number. If there is any change, Party A shall be notified ten days in advance.
3. Party B shall contact Party A in time to negotiate and handle special circumstances.
4. Accept the guidance and supervision of Party A, timely record the maintenance information in detail according to the format of monthly after-sales maintenance report provided by Party A, and fax it to Party A within three days of the following month.
Third, the settlement of maintenance costs.
1. Party A takes _2% of the total project amount as the annual special maintenance fee of Party B, and Party A makes statistics once a year.
2. This fee is dedicated to Party B's maintenance materials and other maintenance expenses.
3. The charging standard of all maintenance materials shall be determined by Party A. When Party B receives the maintenance parts, it can directly supply them within _ 10_% of its annual payment, and Party A will charge Party B the corresponding excess fees according to the charging standard of maintenance materials.
4. If the business contract between Party A and Party B is terminated, Party B's after-sales service obligation (within one year from the date of product sales) still exists. Party B may transfer the obligation of after-sales service to Party A, and both parties shall settle the corresponding maintenance expenses.
Fourth, the application and return of maintenance parts
1. In order to avoid untimely supply of spare parts and ensure timely maintenance, Party B shall plan to collect spare parts and establish a list of commonly used spare parts.
2. Party B can fill in the spare parts preparation form every month and apply for spare parts from Party A, and Party A will send them to Party B accordingly. Party B will bear the transportation difference caused by emergency spare parts (such as EMS, express train and air freight).
3. The spare parts collected by Party B shall be charged according to the maintenance charging standard set by Party A, and Party A shall check with Party B after making monthly statistics.
Verb (abbreviation of verb) rules and procedures for returning goods
1. Party A provides Party B with one-year warranty service (calculated from the date when the products are sold to customers), and does not provide return service. Party B's additional commitments to consumers shall be fulfilled by itself.
2. Party B shall timely accept the products within seven days after receiving the goods. If any damage is found (excluding damaged packaging and wet products, etc.). ) Not caused by transportation or quality problems, it belongs to bad unpacking. Party B shall first repair the products with poor unpacking (the maintenance expenses shall be borne by Party A). If the product cannot be repaired, Party A can apply for a return, and the freight shall be borne by Party A. ..
3. Within fifteen days after Party B sells Party A's products to customers (the date of sale is subject to the product receipt and sales invoice), if the products have quality problems, they are inferior in quality. Inferior products shall be repaired by Party B first (the maintenance expenses shall be borne by Party A). If the product cannot be repaired, Party A can also apply for a return, and the freight shall be borne by Party A. ..
4. Except for the above-mentioned poor unpacking or poor quality, Party B shall bear the return freight and product renovation expenses of all returned or repaired goods during the warranty period, and deduct them from Party B's special maintenance expenses ... The freight returned to Party B after product maintenance shall be borne by Party A. ..
5. All round-trip freight and product renovation expenses for goods returned or repaired outside the warranty period shall be borne by Party B and deducted from Party B's special maintenance expenses. ..
6. When Party B needs to repair or return goods under special circumstances, it should first submit a written application to Party A with a detailed list, and then it can be carried out with Party A's consent ... Party A can refuse to accept the return goods (including repairs) without Party A's permission, and the losses caused thereby shall be borne by Party B. ..
7. All goods returned by Party B to Party A shall be packed completely and kept clean; Party A may refuse to accept the goods with messy and incomplete accessories. If Party B fails to provide the return form or the return form is unknown, the amount of return shall be subject to the amount actually paid by Party A. ..
The validity of this contract with intransitive verbs.
Starting from _ _ _ _ _ _ _ _
Seven. Method of dispute settlement
If there is any dispute within the validity period of the contract, both parties can solve it through consultation and supplement the agreement; If negotiation fails, a lawsuit may be brought to the people's court.
Eight. This agreement is made in duplicate, one for each party, and shall come into force after being signed and sealed by both parties.
Party A (official seal): _ _ _ _ Party B (official seal): _ _ _ _ _
Legal representative (signature): _ _ _ _ _ Legal representative (signature): _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Entrusted after-sales service agreement 2 Party A:
Party B:
Shandong xx Solar Energy Co., Ltd. (hereinafter referred to as Party A) and _ _ _ _ _ _ _ (hereinafter referred to as Party B) adhere to the business philosophy of "half competition is service", open up the market for * * and provide after-sales service for xx products. When Party B distributes Party A's products, it must undertake after-sales service. After consultation, both parties reached the following agreement on the after-sales service of xx products in the distribution area of Party B:
I. Responsibilities and Rights of Party A
1. Actively cooperate with Party B to carry out after-sales service and maintenance, and implement the new national "three guarantees" related regulations.
2. Be responsible for training the maintenance technicians of Party B. ..
3. Provide Party B with timely and accurate technical information on new product maintenance.
4. Party A's after-sales service center regularly and irregularly checks Party B's service quality and agreement implementation.
Two. Responsibilities and rights of Party B
1. An after-sales service organization for xx products must be established, equipped with sufficient qualified maintenance personnel and equipment.
2. Make clear the maintenance responsible person and full-time maintenance personnel, and notify Party A in time if there is any change.
3. Party B must provide pre-sale, in-sale and after-sale services for xx products within its jurisdiction, and shall not shirk.
4. In case of major product failure or accident, Party A shall be informed immediately and given assistance.
5. Accept the guidance and supervision of Party A, and send or fax the monthly maintenance quality information feedback form to Party A's after-sales service center before 15.
6. Accept Party A's maintenance instructions and complete the task on time with good quality and quantity.
7. Party B's maintenance point actively carries out user return visits, and the number of return visits shall not be less than 25% of the maintenance amount of the month.
Third, the scope of warranty
1. All xx products are free of charge for quality maintenance within the product warranty period from the date of sale. If the warranty period needs to be extended in some places, it must be approved by Party A. ..
2. For product failures and accidents caused by the user's own reasons or force majeure during the warranty period, Party B shall charge the fees according to the fee standard specified by Party A. ..
3. Outside the warranty period, Party B must charge in strict accordance with the relevant charging standards stipulated by Party A. ..
4 other matters in accordance with the relevant provisions of the new national "three guarantees".
Fourth, the service requirements
1. Party B must provide on-site service for users, so as to troubleshoot within 24 hours in the urban area and within 48 hours in the county.
2. When providing maintenance services for users, the maintenance form must be filled out uniformly and signed by the users after the maintenance is completed.
3. Party B must strictly implement the after-sales service management system formulated by Party A. ..
V. Maintenance cost standard
1. All products are returned as maintenance expenses according to 1% of the actual settlement amount of annual sales.
2. The expenses required by the dealer when returning goods shall be deducted from the above settlement amount 1% according to the after-sales service charge standard.
3. If users in the area under the jurisdiction of the distributor complain about the service quality of the distributor, a fine of 1% will be deducted from the settlement amount according to the seriousness of the case.
Six, product maintenance parts laying and distribution
1. All product accessories must be purchased, and the expenses shall be borne by Party B, and the old ones cannot be exchanged for new ones.
2. Product accessories shall be distributed according to 65,438+0% of the dealer's three-month sales, and all products needed in the future must be replaced with new ones. If no old parts are returned, Party B shall purchase them at the cost price.
Seven. Maintenance cost settlement
1. At the end of each year, it shall be settled at 1% of the actual settlement amount.
2. Product maintenance expense settlement procedure
(1) Party B's maintenance point will make an initial return visit to confirm according to the original maintenance records of the month, and fill in the monthly maintenance expense sheet.
(2) Send the original monthly maintenance list together with the completed monthly maintenance expense list to Party A's after-sales service center within 15~20 days every month.
(3) Party A's after-sales service center conducts a second return visit and spot check according to the original maintenance list provided by Party B. ..
(4) After investigation and confirmation by Party A's after-sales service center, the marketing manager shall submit it to the Finance Department for approval.
(5) The maintenance fee shall be settled once a month and remitted within 20 days after receiving the user information and monthly statement provided by Party B. ..
(6) The Finance Department of Party A will wire the actual maintenance expenses to the account designated by Party B every month.
3. If Party B fails to return the original maintenance bill and monthly statement to Party A's after-sales service center for three consecutive months, it will be deemed as giving up the maintenance fee.
4. If Party B has any questions about the maintenance cost, it must be raised within 3 months, and it will not be accepted after the deadline.
As a special expense, the maintenance expense is not paid in cash, nor can it be offset with the payment for goods.
Eight, quality information feedback and new product quality tracking
1. Party B shall fax or mail the actual maintenance information and maintenance statistics of all products to Party A's after-sales service center before 15 every month.
2. If Party B fails to submit the quality information feedback form to Party A's after-sales service center for three consecutive months, Party A will deduct 65,438+00% of the total maintenance cost as liquidated damages at the end of the year.
3. When Party A's new products go on the market, Party B is responsible for quality tracking, providing detailed information of users of new products and reporting to Party A's after-sales service center.
4. Party B must actively cooperate with Party A's relevant investigation activities.
Nine. Party A conducts after-sales service selection once a year, and the selection conditions for excellent after-sales service units are as follows:
1. The user complaint rate is lower than11000 (according to the sales volume).
2. In the return visit and investigation of Party A to Party B's users, the user satisfaction rate is 98%.
3. Party B's after-sales service network is sound, and its facilities and maintenance personnel are relatively complete.
4. Quality information feedback is not less than 90% every year.
5. There is no media exposure and bad notification from the technical supervision department.
X. Punishment for breach of agreement
1. The information provided by Party B was found in the user survey and return visit, and used for the settlement of maintenance expenses.
Unknown, as this single invalid processing.
2. If the information provided by Party B is found to be false or seriously inaccurate in the process of user investigation and return visit settlement of maintenance expenses, it will be treated as "one false and ten penalties".
3. During the execution of this agreement, if Party B violates this agreement for many times, Party A has the right to terminate this agreement and set up other maintenance points to replace the maintenance points, and transfer the maintenance cost index to the new maintenance points.
4. Both parties shall be jointly and severally liable for the mediation and litigation caused by this agreement, and agree that the court where Party A is located shall be the first jurisdiction court.
XI。 Matters not covered in this agreement shall be settled by both parties through consultation.
Party A (official seal): _ _ _ _ Party B (official seal): _ _ _ _ _
Legal representative (signature): _ _ _ _ _ Legal representative (signature): _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Entrusted after-sales service agreement 3 Party A:
Party B:
Party A and Party B have reached the following agreement on after-sales service of asset software system through friendly negotiation:
1. In order to ensure the smooth implementation of the software, the security of data and Party B's accurate judgment on the problems during the after-sales maintenance, Party A shall provide the following cooperation:
1. Provide good hardware and genuine system software for the running environment required by "asset software system"; Provide a special plane for the "asset software system" and equip the computer with uninterrupted power supply; Do a good job in the management of special computers, avoid using discs and disks of unknown origin, and avoid not taking adequate security measures to connect to the Internet to avoid being infected with viruses;
2. In the process of implementation, arrange special personnel to cooperate with Party B; Use the software in strict accordance with the operating procedures.
Two. Party B shall provide Party A with the following after-sales services:
① If Party A's hardware or network equipment fails, it is necessary to re-install and debug the asset software system;
② Party B shall provide corresponding asset management services according to Party A's requirements, such as software system operations such as asset card entry, asset allocation, asset disposal and asset annual report;
Three. Service amount and service time
Service fee amount: 8,000 yuan (in words: eight thousand yuan)
Service time:1October 20xx 1 to February 20xx 1 3 1.
Four. Service mode and response time
① Service modes include telephone, fax, e-mail, remote communication maintenance, correspondence and on-site service;
(2) Party B will first understand the problems that Party A needs to solve by telephone, and propose solutions for Party A to guide Party A to solve them by itself. If it can't be solved, Party B will send someone to the door to solve it;
Verb (abbreviation of verb) exemption clause
1. If the system service fails or is interrupted due to the overhaul of the telecommunications department or the adjustment of national policies, both parties shall not be responsible for each other.
2. Both parties are not responsible for the interruption of system service due to force majeure such as natural disasters.
3. Party B shall not be responsible for system paralysis and data loss caused by improper operation of users themselves.
6. This agreement is made in duplicate, one for Party A and one for Party B, with the same legal effect.
Party A (official seal): _ _ _ _ Party B (official seal): _ _ _ _ _
Legal representative (signature): _ _ _ _ _ Legal representative (signature): _ _ _ _ _
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Entrusted after-sales service agreement 4 Shenyang Meian Water Purification Equipment Co., Ltd. (hereinafter referred to as Party A)
Entrusted xxx (hereinafter referred to as Party B)
According to the Product Quality Law of People's Republic of China (PRC), the Consumer Rights Law of People's Republic of China (PRC) and the Provisions on the Responsibility for Repairing, Replacing and Returning Some Commodities (the new "Three Guarantees" provisions), in order to better serve consumers, ensure the effective maintenance and three guarantees service of Party A's products, solve problems in time and effectively, and earnestly safeguard consumers' rights and interests, based on the principle of mutual trust and sincere cooperation, through friendly negotiation,
Obligations of Party A:
1. train maintenance personnel for party b free of charge, and the training place shall be decided by party a. ..
2. Provide maintenance technical data in time, and inform Party B of the improvement of product design and the adoption of new technologies.
1. Provide qualified maintenance parts to Party B in time. Free during the warranty period. Supply at preferential price outside the warranty period.
2. Party A shall actively coordinate and solve the problems that Party B really cannot solve.
3. Visit Party B irregularly, listen to Party B's opinions and suggestions, and deal with the problems reflected by Party B in a timely and effective manner.
1. Take 1% of the actual annual sales during the contract period as the service assessment deposit. If Party B meets Party A's service standards, Party A will refund the deposit to Party B, and so on.
Rights of Party A:
1. has the right to inspect and evaluate the after-sales service quality of Party B. ..
2. Have the right to obtain Party B's user files and maintenance accounts. ..
3. Have the right to adjust the after-sales service system and policy according to the needs.
Rights of Party B:
1. has the right to supervise the work of Party A's local marketing representative and give feedback to Party A's headquarters.
2. Party A will select excellent service representatives from the dealers for additional rewards every year.
Obligations of Party B:
1. Serve the consumers according to Party A's "heart-class" service specification and "ten exemptions" service commitment, and require users to fill in the receipt in detail.
2. Party B shall establish user files and maintenance accounts according to the receipt.
3. Party B shall have fixed maintenance and commissioning personnel. All maintenance and commissioning personnel shall receive professional technical training and hold certificates issued by training institutions recognized by Party A or relevant government departments.
4. Party B has the obligation not to publish the price of Meian water purifier in any media.
5. Party B shall not use parts that do not meet the technical requirements of the products in the service.
Warranty matters
Warranty period: the warranty period of the mainframe is 2 years.
Service standard: "heart-level" service specification of Meian water purifier: double hundred, three exemptions and four none.
Shuangbai: 100% provides users with installation and debugging, and 100% guarantees reliable service quality.
Three exemptions: free installation, debugging and technical consultation for users; Free replacement of parts within one year, free on-site maintenance for life.
Four noes: don't smoke or eat when entering the user's door; Installation and maintenance will not affect family hygiene; Users require installation and maintenance in place within the specified time; Do not accept the user's prompt;
Six elements of "heart-level" service: information registration and telephone reservation; Put on shoe covers and clean the room; Come to the door on time and be polite to guests; Be patient and meticulous, and understand the situation; Solve problems and demonstrate operations; Clean the machine and tidy up the site.
Meian water purifier "ten exemptions" service commitment: free door-to-door installation; Free debugging; Free site design; Free return visit for comments; Free technical consultation; Free maintenance; Free door-to-door delivery (in urban areas); Free replacement of spare parts within one year.
Warranty certificate: During the warranty period, if the Mei 'an water purifier fails due to product quality problems, the user will guarantee it with the product warranty card. If there is no warranty card, the product factory date is the warranty calculation date.
The following situations do not belong to the warranty scope, and charging service can be implemented:
1. Damage caused by improper use, maintenance and storage by consumers.
2. Damage caused by self-transportation, disassembly, displacement or disassembly at an unauthorized after-sales service point.
3. Damage caused by force majeure or natural disasters.
4. There is no warranty card and valid invoice or proof of purchase.
5. The warranty card is inconsistent or tampered with.
6. Party B shall provide regular receipts or invoices for users outside the warranty period and beyond. The charging standard is based on the parts price list of Shenyang Meian Water Purification Equipment Co., Ltd. ..
Party A (official seal): _ _ _ _ Party B (official seal): _ _ _ _ _
Legal representative (signature): _ _ _ _ _ Legal representative (signature): _ _ _ _ _
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Entrusted after-sales service agreement 5 Party A:
Party B:
Party A and Party B have reached the following trademark registration agency service agreement through consultation.
1. Party A formally entrusts Party B as an agent to apply for registration of Party A's * * * trademark. For detailed information about registered trademarks, please refer to the Application for Trademark Registration and the Power of Attorney for Trademark in the annexes to this Agreement.
2. After accepting the entrustment, Party B shall be responsible for completing all the work of trademark registration agency, safeguarding the legitimate rights and interests of Party A and keeping Party A's business secrets. ..
Three. This trademark agency service takes the form of classified service, and the specific items are as follows:
1, trademark design fee yuan
2, trademark query choose the following ways:
□ A trademark inquiry is conducted according to □ Chinese □ English □ Chinese-English items, and the cost of an inquiry is RMB.
□ The trademark inquiry fee shall be calculated according to the actual number of inquiries, with Chinese yuan, English yuan or pinyin yuan as the unit each time.
3. The trademark application registration fee is RMB, the expedited registration fee is RMB, and the one-time registration fee is RMB.
The above projects cost RMB * *.
Four. mode of payment
After the signing of this agreement, Party B will immediately charge Party A RMB for trademark agency service.
5. Party A guarantees the legality of the registration application materials provided. If the information provided by Party A is distorted, Party A shall bear all losses and legal responsibilities.
6. If Party A has any changes, such as enterprise change, enterprise reorganization, contact address change, telephone number change, etc. , Party B must be informed and relevant change procedures must be handled. If Party A fails to notify Party B in time, Party A shall be responsible for the consequences.
7. If the registered trademark applied by Party B on behalf of Party A is rejected by the State Trademark Office or needs to be deleted, Party A shall decide whether to apply to the Trademark Review and Adjudication Board of the State Administration for Industry and Commerce for rejection, review or deletion; If Party A decides to apply for rejection, review or deletion, Party A and Party B may sign another entrustment agreement.
Eight. This agreement is made in duplicate, one for each party. Matters not covered can be supplemented through consultation.
Nine. Supplementary terms:
Party A: (signature)
Party B: (signature)
20xx x month xx day
Entrusted after-sales service agreement 6 Party A: (hereinafter referred to as Party A)
Party B: (hereinafter referred to as Party B)
In order to strengthen the sales competitiveness of an environmental engineering group co., Ltd. and do a good job in the after-sales service guarantee of a series of environmental sanitation products of an environmental engineering group co., Ltd. in Yancheng area, in line with the "user number"
First, the service tenet of "quality first, reputation first". Party B is fully responsible for the after-sales service of sanitation products of an environmental engineering group company within its jurisdiction, and Party B is responsible for users, providing them with convenient, timely, enthusiastic and thoughtful quality services. Through consultation, both parties reached the following agreement:
I. Scope of service:
Be fully responsible for the after-sales service of the region (company name) (products) during the authorization period.
Second, the "Three Guarantees" business organization
1. Party B promises to set up an independent business organization to handle the quality assurance and technical services of Party A's products.
2. The independent organization established by Party B for Party A shall have two full-time "Three Guarantees" maintenance personnel and 1 parts management personnel, as well as Party A's "Three Guarantees" parts warehouse and core warehouse.
Three. Rights and obligations of Party A
1. Conduct regular or irregular comprehensive technical training for Party B's after-sales maintenance personnel.
2. Provide technical support to Party B (including technical guidance and product improvement, etc.). ).
3. Party B shall be provided with the required original parts in time.
4. The parts provided to Party B shall be uniformly quoted by Party A. ..
5. Supervise and assess Party B according to Party A's response time to the after-sales service system and its commitment to customers.
Four. Rights and obligations of Party B
1. After troubleshooting, the product three-guarantee service record must be filled in, so that the customer can endorse the comments, notify the after-sales service department of Party A's company and record them in the file.
2. Equipment that cannot be transported and maintained on site must be explained to the user before maintenance. After the maintenance is completed, the user signs for it and records it in the file.
3. Pay a phone call back to the repaired equipment within one week, and pay a site call back within one month, and make relevant records.
4. Relevant information about quality problems and other problems after treatment and maintenance must be fed back to Party A in time.
5. Parts and components used by Party B within or outside the three-guarantee period must be provided by Party A and shall not be purchased from outside. Special circumstances shall be reported to Party A's after-sales department for approval before implementation.
Verb (abbreviation for verb) expense settlement
1. Service during the three-guarantee period: due to Party A's reasons, Party A shall provide relevant spare parts free of charge, and the related working hours shall be settled according to the three-guarantee regulations of Party A; Because users use it, they buy it themselves.
2. Service beyond the three-guarantee period: Party B can increase the corresponding price (lower than the market price) on the basis of the price of sales and maintenance spare parts provided by Party A, and report it to Party A for the record to unify the management of spare parts price.
3. Settlement time: settlement shall be made according to Party A's relevant three guarantees.
Six, "three guarantees" spare parts special library
1. In order to ensure Party B to serve customers better, a spare parts warehouse is specially established.
2. According to the quality assurance manual of an environmental engineering group co., Ltd., the after-sales spare parts sold to Party B have a three-guarantee period from the date of sale, and will not bear any relevant compensation caused by quality problems. The three-guarantee only replaces the spare parts themselves.
7. Party A has the right to supervise Party B, and has the right to terminate the agency agreement (including sales) after accepting users' complaints about Party B's service quality for more than three times. And complaints will be punished according to relevant regulations.
Eight, if Party B seriously violates the relevant provisions of Party A, resulting in serious mistakes, Party A has the right to terminate the agency agreement (including sales) at any time, and will not return the spare parts deposit.
Nine. This agreement shall come into force as of the date of signing and shall be valid for one year. Before the termination of the agreement, Party B shall return all kinds of technical data belonging to Party A's products.
X. If Party A suffers economic losses due to failure to perform the above termination procedures, Party A has the right to recover all economic losses from Party B according to law.
XI。 If Party B is unable to perform this Agreement for special reasons (not related to Party A), it shall apply to Party A one month in advance through friendly negotiation with Party A. Then Party A shall terminate this Agreement after the expiration of the application period and settle the related expenses and other matters.
12. For matters not covered, both parties can sign a supplementary agreement through negotiation.
Thirteen. This agreement is made in duplicate, one for each party.
Fourteen If there are any problems, both parties shall settle them through friendly negotiation; If negotiation fails, it shall be arbitrated by the court where Party A is located.
Party A:
On behalf of:
Party B:
On behalf of:
Date:
;