What are the daily office management system?

I. Office Management Regulations\x0d\ Chapter I General Provisions\x0d\ Article 1 To strengthen the company's management, to maintain the company's good image, we have formulated this specification, clear requirements, standardize behavior, and create a good corporate culture atmosphere. \x0d\ Chapter II Rules \x0d\ Article II Service Standards: \x0d\ 1. Instrumentation: the company staff should be instrumentation neat, generous; \x0d\ 2. Smile service: in the reception of the company inside and outside the person's inquiries, requests, and other occasions, should be annotated each other, a smile in response, must not be offended by the other side; \x0d\ 3. language: on any occasion should be standardized language, tone of voice gentle, moderate volume, it is strictly prohibited loud noise; \x0d\3. Loud noise is strictly prohibited;\x0d\4. on-site reception: in the event that a guest enters the workplace should be politely discouraged, office hours (including lunch time) in the office should be guaranteed to have someone to receive;\x0d\5. telephone answering: answering the phone should be timely, the general ring should not be more than three times, such as the recipient can not answer, the nearest staff should take the initiative to answer, the important phone to make a good record of the answer, is prohibited from taking up the company's It is strictly prohibited to occupy the company's telephone for too long. \x0d\\3 Article office order \x0d\1. Should not leave the post during working hours without reason, stringing posts, no gossip, snacks, loud noise, to ensure that the office environment is quiet and orderly. \x0d\2. Work communication between staff should be carried out in the specified area (hall, conference room, reception room, general manager's room) or through the company's internal telephone contact, if you need to talk in the personal work area, the time should not normally exceed three minutes (except in special circumstances). \x0d\3. Staff should do a good job of hygiene and cleanliness in their personal work area before the start of working hours and after the end of working hours every day, keeping things neat and tidy and the desktop clean. \x0d\4. Equipment specialized for each department should be cleaned regularly by the person designated by his/her department, while the company's public **** facilities should be cleaned and maintained by the office on a regular basis. \x0d\5. When office equipment (including communications, lighting, audio-visual, computers, etc.) is found to be damaged or malfunctioning, employees should immediately report to the office for repairs so that the problem can be solved in a timely manner. \x0d\\ Chapter III Responsibility \x0d\\ The inspection and supervision of this system is the company office *** with the implementation of the personnel who violate this provision will be given 50-100 yuan payroll deduction treatment. \x0d\\ Chapter 2 Material Classification \x0d\1. The company's office materials are categorized into low-value consumables, piped products, valuables, and physical assets. \x0d\2. Low-value consumables: pens, paper, batteries, staples, glue, etc.\x0d\3. Pipe goods: staplers, hole punchers, scissors, art knives, file folders, calculators, etc.\x0d\4. Personal custodianship items: personal use of the custodianship of the more than three hundred dollars of materials and involves the future cost of expenses; \x0d\5. Physical assets: materials priced at more than 300 dollars, such as: air conditioners, computers, video cameras, cameras. \x0d\\ Chapter 3 Office Supplies and Materials Procurement \x0d\1. The procurement of office supplies and materials for the company, in principle, by the Office of the unified purchase, is a special material agreed by the Office, can be purchased by the requisitioning department. \x0d\2)Timing: Procurement of items is carried out at the beginning of each month. \x0d\3)Rationing: dynamic adjustment to ensure that the stock of standing materials is reasonable. \x0d\4)Specialized items: Select products from multiple manufacturers to compare and choose the best. \x0d\\ Chapter 4: Management of Material Requisitioning \x0d\1.The company carries out different ways of requisitioning according to the classification of materials: \x0d\2.Low-value consumable items: Signed directly to the office item custodian for requisitioning \x0d\3.Pipe goods: Signed directly to the office item custodian for requisitioning \x0d\4.Valuables: Requisitioned in accordance with the degree of requisitioning of the proprietary documents \x0d\5. Physical Assets: The office set up a physical asset management account to accurately record the current status of fixed assets\x0d\5. Chapter V Company Materials Borrowing\x0d\1. Any borrowing of office equipment from the company, you need to fill in the material borrowing form and signed by the department head to recognize it\x0d\2. Borrowing materials overtime not yet returned, the office has the responsibility to supervise the return of the \x0d\3. The specific circumstances of the damage or loss of borrowed materials, depending on the price or discounted compensation \x0d\ Chapter VI By-laws \x0d\1. new personnel to the arrival of management notification, to the Office of the Office of office supplies; personnel leaving the office, must be to the Office of the Office for the return of office supplies, without the approval of the Office of the other departments are not allowed to apply for the procedures for the separation of their. \x0d\2. The office has the right to control the total expenditure on the receipt of office goods for each employee. \x0d\3. These measures shall be interpreted, supplemented and modified by the Personnel Department, and shall be enacted with the approval of the General Manager. \x0d\3, fax use management methods \x0d\(a), General: In order to strengthen the company's fax use management, specially formulated this approach. \x0d\(ii), the scope of use \x0d\1. This approach applies to the company's use of fax machines in a variety of situations. \x0d\2. The scope of use includes local, domestic and international fax. \x0d\(3), fax reception management \x0d\1. The reception of faxes into the company within the scope of the management approach to send and receive, by the sender and receiver unified reception. \x0d\2. After the receipt of faxes, fill in the receipt register and distribute them to the receiving departments and personnel in a timely manner. The original involving company affairs is retained in the Administration Department, and copies are retained in the business department. \x0d\3. The company's fax machine should be turned on at all times to receive by the state. \x0d\(d), fax sending management \x0d\1. departments and personnel to send faxes, sent by the transceiver unified; important documents can be sent in person by the parties. \x0d\2. Fax sending, must be approved by the leadership, fill out the send register form, and send out in a timely manner; for some reason can not be sent, should be promptly notified to the parties concerned to deal with another quickly. \x0d\3. The original fax is retained in the Administration Department. \x0d\(v), by-laws \x0d\ fax phone can not be occupied as ordinary telephone use, so as to avoid delays in fax sending and receiving. \x0d\\4, the company duty management regulations \x0d\1, General: In order to ensure that the company's normal working order is uninterrupted and the safety of property, specially formulated this system. \x0d\3, management points and content \x0d\(a). Employee duty. \x0d\1. Purpose: to maintain the company's daily working order, timely liaison, deal with affairs; \x0d\2. generally work hours as the time of responsibility; \x0d\3. Duty points: \x0d\1). Inspection of office cleaning; \x0d\2). Recording, handling and forwarding of telephone calls; \x0d\3). Leadership assigned tasks. \x0d\\(ii). Department head on duty \x0d\1. Purpose: to focus on the company's business work; \x0d\2. Generally off-duty time or holidays as duty time; \x0d\3. Duty points: \x0d\1). Receive visitors after work; \x0d\2). Handle unfinished work; \x0d\3). Handling after-hours emergencies and emergencies; \x0d\4). Duty personnel to receive duty calls, should record the time of incoming calls, the unit, the caller, the main content; \x0d\5). Duty to receive visitors should record the time of visit, unit, visitor, the main content, and put forward processing advice; \x0d\6). Duty officers should accurately fill in the duty log according to the regulations. \x0d\ iv. Duty regulations \x0d\1. to comply with the duty discipline, on time handover, something must be first leave, in order to arrange for temporary replacements; \x0d\2. duty to adhere to their posts, not to gather playing cards, watching TV, sleep; \x0d\3. in the specified time to do a good job of burglary, fire prevention, etc., in particular, to strengthen the supervision of the key areas; \x0d\4. reception of guests outside the loose and warm greetings. With a high degree of vigilance, good at identifying the intentions of the visitors, to keep their mouths shut, not to talk nonsense; \x0d\5. Duty personnel to pay close attention to the whereabouts of the leadership activities, in the event of emergencies, that is, to get in touch with the public security, firefighters, hospitals, water supply, gas supply, power supply, communications and other departments and trains, airplanes, cabs, such as the address of the address, telephone number, route, and other information in the obvious place in preparation for the need for emergencies; \x0d\5. 6. In the event of an emergency, first of all, we must be calm, dare to take responsibility, on the one hand, boldly take emergency measures to avoid mistakes; on the other hand, timely reporting to the competent leadership or and public security departments to the police. \x0d\v. Answer the duty phone should pay attention to: \x0d\1. courteous treatment: regardless of call, access, should take the initiative to inform the company name, position, name, such as the other party did not inform, should be polite to ask clearly; \x0d\2. the use of language civilized, do not avoid the rough voice; \x0d\3. on the important or longer phone content, you can ask the other party to repeat; \x0d\4. on the request to play the company leader of the call, the first to ask the other party the unit name, the position, and the name. First of all, ask each other the name of the unit, position, name, and then politely answer "please wait a moment, I will give you to look for" and other words before disposal; \x0d\5. to inquire about things, consulting class worry about the article attitude and kind, polite treatment, appropriate answer; \x0d\6. in addition to the urgent situation of the report at any time, generally will be a number of In addition to the urgent situation to report at any time, generally will be a number of telephone content together, organized to be reported; \x0d\7. Increase the power of holiday duty, led by the company's department head, consult the subordinates in the consent of the scheduling of the duty schedule, issued by the relevant departments and personnel; \x0d\8. According to the need to arrange for the company's single workers more than part-time duty work, and to give the appropriate overtime subsidies.