Time to ride the wheel of the year in order to move forward, a period of time has come to an end, review the work of this period of time, in the achievement at the same time, we also found the work of the shortcomings and problems, to do a good job to summarize the work. The following is the hospital work summary I brought to you 5 articles for your reference!
Hospital work summary sample 1
____ years, under the leadership of the government at all levels and the guidance of the county medical reform office, according to the spirit of the relevant documents of the health care reform, the hospital leadership attaches great importance to the timely adjustment of the health care reform leading group members, and the development of the health care reform work implementation plan and 14 related work programs. Strengthen the hospital's unified deployment of health care reform work, unified arrangements, seriously organize and promote, and effectively solve the masses of "difficult to see a doctor, see a doctor expensive" problem, is summarized as follows.
First, the management system reform
Strengthen the democratic management through the hospital affairs open system, and gradually establish and improve the internal decision-making and implementation of the mechanism of the hospital, through the supervision of the Council of the formation of mutual checks and balances mechanism.
Second, the reform of the operating mechanism
(a) personnel distribution system reform
1. In the recruitment of personnel, the hospital has implemented the presidential responsibility system, so as to set up posts according to the needs of the post, job duties and conditions of service are clear, and the fair posting, the employment of the hierarchy.
2. In terms of performance allocation, this year our hospital hired Beijing Tonghe Zhicheng Hospital Management Consulting Co., Ltd. for the hospital to develop the "___ People's Hospital Performance Salary Allocation Program", the mechanism to do according to the distribution of labor, performance priority and taking into account the fairness of the mechanism to fully reflect the quality of the core, focusing on the clinical front line, the risk of jobs, key positions tilted to the outlawed performance and economic income linked, The distribution method of drug income and purely economic indicators, and has been implemented since June ____.
3. The concrete effect of the reform of the personnel distribution system is more significant, the income of employees has increased, and employee satisfaction is higher than 85.5%.
(B) to eliminate the "medicine for medicine", strengthen the management of medical services
1. Our hospital on October 31, ____ began to implement the implementation of drugs to implement the drug "zero-differential rate" sales, the hospital to appropriately increase the consultation, beds, nursing, surgery, Chinese medicine, five categories of 75% of the total number of patients, and the number of patients in the hospital. The hospital appropriately increased the consultation, bed, nursing, surgery, Chinese medicine, five categories of 75 charges, reduce the price of 12 large-scale medical equipment, inspection and testing, to achieve a reasonable examination, reasonable treatment, reasonable use of medication, to achieve the "total control, structural adjustment" requirements.
2. Our hospital ____ purchased 480 kinds of basic drugs, accounting for 73.8% of the total drug purchases, which basically meets the needs of patients.
3. The hospital has strengthened the management of antimicrobial drugs, and established an antimicrobial drug classification management system and an abnormal dosage warning system.
4. The hospital has strengthened the management of high-value consumables and strictly controlled the procurement of high-value consumables, and the proportion of medical income from high-value consumables has slightly decreased this year.
(C) deepen the payment method reform
I county as the province's combined medical payment system reform (total prepaid) one of the two pilot counties, the provincial payment system reform office personnel have been to my county to conduct research, through the preliminary data collection, collation, and measurement, the province's preliminary program has been introduced, combined with the actual will be proposed to 20___ years to start implementation.
Third, to improve the masses to see a doctor to feel
(a) in the elimination of illegal charges
1. Hospitals resolutely eliminate billing commission, in the patient admitted, and patients signed an agreement to refuse to accept the red envelope.
2. The hospital to increase the supervision and inspection of medical service charges, and effectively reduce the damage to the public interests of the incident.
3. Strengthen the comprehensive quality of medical personnel to enhance their own, the hospital strictly implement the fifteen core system, strengthen the medical training, resolutely resist humane side, large prescription, adhere to the rational use of drugs, to eliminate indiscriminate prescribing, the abuse of antibiotics, to ensure the safety of medical care.
4. Strengthen the medical ethics of medical staff education, and constantly improve the quality of professional ethics.
(B) in the optimization of the hospital environment and service process
1. ____ Our hospital completed the ICU and obstetrics aisle connection, opened the military, the elderly priority "green channel", to provide the people on both days off outpatient services, greatly facilitating the patients to see the doctor.
2. ____ In December, our hospital made every effort to promote quality nursing activities, and strive to pass the acceptance of the National Health Planning Commission's quality nursing service in 20__.
(C) to carry out "learning medicine for the people, service folks" clinic
Since February this year, the tour of medical activities 18 times, **** clinic patients nearly 4420 times, the site of the consultation of 6510 people, the distribution of publicity materials about 11,500 copies of the card issued free medical examination of 237 issued 30 kinds of free medicines, about RMB 10,880, and 144 medical personnel participated in the free medical treatment. In ____, the satisfaction rate of patients hospitalized in our hospital reached 91.68%.
(D) ____ and 20__ years of comprehensive reform of the hospital specific indicators of change
To our hospital to carry out health care reform since the hospital, the hospital comprehensive indicators of the situation are different degrees of improvement (in addition to the outpatient costs of the drug ratio increased slightly, but our hospital has implemented zero-differential rate of sales of medicines), specific details are shown in the table below.
Fourth, the hospital continued to develop
(a) strengthen the construction of disciplines, improve the quality of medical services
Continuously improve the construction of disciplines, at present, our hospital has built intensive care (ICU), infectious, emergency 3 clinical specialty departments. Now is gradually building the characteristics of the section set, to orthopedics, cardiovascular and Chinese medicine and rehabilitation into the city's key specialties, hemodialysis, pathology, infectious mental health and other departments are in the planning and construction.
(ii) talent training
Great efforts to introduce highly educated professionals, in the past year has introduced a master's degree, deputy chief physician 2 (are negotiating 3), more than 20 technicians above the second degree; annually arranging 2 million special funds, the introduction of senior and middle-level talent; annually arranging 300,000 as a continuing education funds to promote vocational and technical personnel on new technologies, new knowledge, new theory mastery.
(C) increase the quality of medical services
1. The hospital has a clear 5-year development plan.
2.____ Since 2000, the number of inpatient discharges from our hospital is 19,624, which is 42% more than last year.
3. Medical safety complaints, disputes, and compensation have decreased significantly and are all lower than the average level of 20__.
4. I also make full use of the Jiaxing First Hospital to help the opportunity, nearly a year has been arranged for more than 20 professional and technical personnel to the hospital for further study, learning, the hospital also took turns arranging for senior professional and technical personnel to our squatting guide to improve the quality of our hospital personnel will play a positive role in achieving the true meaning of the "sent to, please come in! "
5.
5. Hire experts to hospital lectures. This year **** hired Hong Kong, Chongqing Third Military Medical University, Beijing Tonghe Zhicheng Hospital Management Consulting Company, your hospital and other experts to our hospital lectures, and constantly improve the quality of our hospital staff. Throughout the year to carry out new technologies, new projects 12, medical, nursing, technical, personnel in the national and provincial journals published 35 papers.
Hospital work summary example 2
I. During the spread of measles epidemic to the infectious disease hospital, Mudan People's Hospital, Mudan District Central Hospital for epidemiological investigation.
Second, during the epidemic spread of hand-foot-mouth disease, it went to the infectious disease hospital, Mudan People's Hospital and Mudan District Central Hospital to conduct pathogenetic sampling of hand-foot-mouth disease cases, and completed the tasks given by the higher units.
Third, the test of changing the national standard of "Shigella test" was completed and passed the evaluation and confirmation of the Provincial Bureau of Quality and Technical Supervision.
Fourth, the spring of this year, three cases of returning workers malaria suspected cases of blood sampling, blood film production, microscopy, detection of falciparum malaria in two cases, and feedback to the leadership of the results in a timely manner to save the lives of patients.
Fifth, in Shandong Provincial Bureau of Technical Supervision in 20__ microbiological testing capacity verification work, completed the examination of pathogenic bacteria, the center's laboratory was rated as a satisfactory laboratory in Shandong Province.
Six, in July, August and October in the Dahuangji, Wanghotun, Luling and other places during the food poisoning, completed the collection of samples collected for pathogenic microbial testing, detection of Escherichia coli, enterobacteria enterica inguinalis, Aspergillus and other pathogens and issued a test report to the relevant departments.
VII, and the department together with the staff to complete the nitrite poisoning of the scene sampling, testing, and timely reporting to the relevant leadership.
viii, learning malaria, intestinal parasites of professional knowledge, to participate in the Shandong Institute of Parasitic Diseases organized by the malaria, intestinal parasites detection training and skills competition, and achieved excellent results.
ix, learning microbiological testing standards and microbiological expertise, participated in the City Health Bureau, the City Center for Disease Control and Prevention of food safety testing and inspection capacity skills competition, and achieved excellent results, and team members together to win the first team's first place, and won the honor for the unit.
x. Participate in the health checkup of secondary school students, health checkup of secondary school students in Heze No. 2 Middle School, Caozhou No. 1 Middle School, *** for 96 classes, more than 6000 people for the detection of hepatitis B surface antigen.
eleven, actively participate in the prevention and control of human infection with H7N9 avian influenza. Actively participate in the knowledge training of human infection of H7N9 avian influenza, participate in the Mudan District Center for Disease Control and Prevention, Heze City Center for Disease Control and Prevention of human infection of H7N9 avian influenza emergency drill.
XII, in the meet this year's measurement certification supervision and evaluation, did a lot of work, complete the provincial expert group on microbiology experiments witnessed the assessment and issued a report.
xiii, to participate in the Heze Municipal Bureau of Technical Supervision of special equipment safety supervision department organized by the special equipment operation safety training, and obtain the special equipment operator certificate.
Hospital Work Summary Sample 3
In 20__, Hefei Fuhua went through an extraordinary year, the establishment of Zeyun, the formation of the marketing team, the development and promotion of plastic surgery projects, the search for the market direction, the selection of marketing objects, the international financial crisis, etc., it is a severe test for us. Achieved great development, but also deficiencies!
20__ years, in the new marketing system, through the hard work and efforts of all employees, our hospital work are carried out in an orderly manner, the economic income in a steady rise, management work has made some progress. Now the work is summarized as follows:
Comprehensively strengthen the internal management, the establishment of a scientific management mechanism
20__, we adhere to the "customer-centered, to broaden the marketing approach to the theme of" the purpose of the work to improve the level of medical care and quality of service as the main line, a clear job responsibilities, work procedures, the development of job specifications, the implementation of goals and responsibilities, and make the hospital to improve the quality of medical care and service. Job specifications, the implementation of the target responsibility, so that the management of the work on a new level, mainly in the following areas of work:
First, to further improve the management organization, standardize the management system. Adhere to the daily meeting system, for specific problems, research and implementation of corrective measures, a strong reduction in medical, nursing, marketing errors, to protect the medical safety of the clinic and normal operation.
Second, the medical quality management in the first place, focusing on surgical safety and surgical results, preoperative effect simulation, effective communication with customers. Establish a sound surgical follow-up system, nursing follow-up system, and strictly explore potential surgical programs.
Third, adhere to the strengthening of the first reception of the system of responsibility, consulting staff on the phone access to timely registration and tracking, adhere to the system of who receives who tracking, the customer can not be attacked to take the handover to other consulting staff.
Fourth, strengthen the management of surgical medical records. Strictly in accordance with the "Medical Record Writing Standards" requirements for writing, signing a surgical agreement, the end of the operation in a timely manner after the infusion, and inform the postoperative precautions. The company will also make a phone call within a week and confirm the time for follow-up.
V. Further strengthen the quality management of nursing work and sterilization and isolation measures. Nursing staff to complete the nursing work according to the requirements, and their own learning, enrichment and enrichment of nursing knowledge, in order to achieve better work needs. At the same time, the strict implementation of the control of hospital disinfection and isolation measures, the development of disinfection and isolation-related systems and strict implementation, to protect the safety of surgery.
Human resource management
Human resource management is the basis for the survival of the enterprise, comprehensive and effective human resource management system has a significant role in the survival and development of the enterprise, and at the same time, cultivate a group of skilled, loyal employees will be a necessary condition for the growth of the enterprise. Mainly from the following aspects:
First, several changes in management personnel: 10 years, Hefei Fuhua senior management after three changes, the entire operation has a certain impact. Changes in management directly lead to changes in marketing methods and marketing measures, to a complete marketing ideas to inject new vitality at the same time also brought a lot of drawbacks. Should establish effective senior management work system.
Second, the gradual growth of the middle management force, with the development of enterprises and market development, the ability of middle management will gradually be raised to a new level of understanding, we focus on the development process of this force training, such as the director of the Department of Consulting, the training of nurses, etc., to fully reflect the development of the enterprise's talent reserves.
Third, staff mobility: frequent staff mobility is a disadvantage of enterprise development, 10 years, Fuhua's staff mobility is relatively stable, but there are many problems, such as part of the time the nursing staff to leave, resulting in vacancies in the operating room nurses, which has an impact on the daily operation. The establishment of an effective personnel hiring system and employee management system, the specifics of personnel mobility control in the hands of managers.
Fourth, the establishment of staff sense of belonging and loyalty: the current Hefei Fuhua staff sense of belonging and loyalty to establish the existence of gaps in the absence of effective management and take corresponding measures, should increase the establishment of management in this area, to bring stability and sustainability of enterprise development.
Fifth, the marketing team construction: as a high-quality service business, the overall quality of the marketing team is crucial, Fuhua has been focusing on team building, from medical, nursing, consulting organizational structure, everywhere reflecting the overall quality of the service industry. However, from the current point of view, the entire marketing team is still partially lacking, the need to further strengthen and enrich the management of the marketing team to increase teamwork and enthusiasm.
Marketing Ideas Management
Marketing Directly determines the survival of the enterprise, the correct and appropriate marketing ideas management is able to bring endless power and greater economic income, Hefei Fuhua's marketing management to do the following analysis:
A plastic surgery project selection and promotion: 10 years of focus on the South Korean activity of the overall wrinkle removal and face art project, operating income of more than 60% of the total revenue for the year. The revenue accounted for more than 60% of the total annual revenue. The main promotion method is advertisement + activity promotion. In the latter half of the year, the promotion of facial surgery was carried out successively, and its revenue accounted for about 20% of the total revenue, while other programs were around 20%. In terms of promotion for the whole year, wrinkle removal and facial program promotion is the best choice.
Second, advertising and promotion: print media advertising is the most basic, but also the most direct and effective way of promotion, 10 years of advertising investment in the total amount of 300,000 yuan, compared with the total annual turnover, according to the basic advertising input-output ratio of 1:5 to see, the effect is still very obvious.
From the advertising content, the current use of the effect of the comparison chart with the text description, explain the effect of the project and the role of the dissemination of direct real and effective. From the advertising layout, the use of half-column size and stable placement, so that the continuity of the advertisement is well protected, the continuation of the role of the brand and the strength of the technical strength of the strong. From the media point of view, the use of middle- and high-income groups to read newspapers and mass media want to correspond to the placement, to seize the project and the combination of groups, play a good role.
Third, the promotion of activities: regularly organized academic promotional activities or gala events, take the site promotion to attract customers. Activities using on-site signing preferential policies, membership points, on-site academic lectures and other real infections and attract customers to receive advice and achieve surgical intent. From the current summary of all activities to see, the activities themselves have great limitations, activity reports and activities to implement the disconnect is more serious, there are activities for the sake of doing activities to do activities for the ideological awareness, so that the effect of the activities is not obvious, can not achieve the expected purpose. Moreover, the activities themselves are similar to each other, and there is no good highlight to attract customers. Summarized as follows: activities held with a clear intention, good starting point for activities, activities to attract enough, activities not tightly organized, the implementation of activities without highlights, too many similar activities, do not emphasize the tracking report. Simply an activity, no continuity and sustainability.
Fourth, consulting staff to promote: Whether it is advertising, or activities, and finally come to the reception of the consultants, so the reception of the consultants is particularly important. From the point of view of the entire consulting power of the clinic, far from meeting the requirements, although the consulting staff of the work of high motivation, professional knowledge enough, but the whole team is a young team, no rich experience in consulting and reception, the market competition is not a strong sense of awareness. Most of the ideas "is to do the work, not to do a good job"; regular training of consultants can not achieve practical results, there is a disconnect between wanting to do, so we need to increase and pay attention to the introduction of consultants and training.
Fifth: the establishment of other marketing ideas: combined with the limitations of the current marketing approach, to achieve a greater market share, to further broaden the marketing ideas, in December to establish the Hefei Fuhua website, set up a network of the Department and promote the site, occupy the network part of the market, but the network market is slow to start slow, slow to see the results of the characteristics of a certain degree of impact on the current target selection.
Financial Management
Hefei Fuhua's financial management has always been relatively sure, whether from the financial control of income and expenditure, or daily turnover registration report, etc., to do the refinement. However, there are some problems, on the specific analysis:
First, the financial revenue registration: financial staff of the clinic turnover revenue registration to do carefully, broken down to each item every day. But in the quarter or the end of the year in order to be able to put forward effective statistics, such as: reception, the number of operating tables, the number of operating tables of various projects. These figures are for managers in the next step of the work plan for reference, should provide accurate and effective figures in a timely manner.
Second, the financial expenditure control: financial expenditure control is to ensure that the normal operation of the unit is the most effective economic means to distinguish between the priorities of expenditure, the clinic's current financial expenditure control is in good condition, the overall did not appear in the income and expenditure imbalance, but because of the special reasons for the individual projects there are still some problems.
Third, fixed assets, materials inventory management: financial staff should be 2 times a year on the unit's fixed assets and materials inventory management, open source and reduce costs. (It is not clear whether there is no management in this area)
Fourth, financial assessment: the financial sector should be done throughout the year the financial situation of the year-end analysis report submitted to the decision-making leadership for the next step in the implementation of the plan to do reference analysis.
Diplomatic activities management
According to the specific things have the corresponding diplomatic activities, and achieve certain results. However, the clinic are in the aftermath, should establish an annual diplomatic management plan to further improve the public relations activities, to ensure the smooth operation of the policy.
Hospital work summary essay 4
The post of hospital nurse has been a year of time, in this year, I gradually learn a very large amount of knowledge, but also let their own knowledge in all aspects has been greatly enhanced, at the end of the year, I will be their own year's work to do a summary of the situation is as follows:
First, conscientious and responsible, but also to ensure the success of the work of the hospital.
First, conscientious and responsible, never sloppy
Since the start of the work I am strict discipline themselves, and strive to make every step of their own actions in accordance with the provisions of the hospital in the conduct of the same time, while the face of each patient are very careful, and strive to avoid making bad mistakes. In terms of the work that I have to accomplish, I am able to accomplish as much as I can in every aspect, and at the same time, I try my best to make sure that the patients get the best care in the hospital. Of course, it is also because I am in such a state that most of my patients and their families like me very much, and even give me a higher evaluation. This year's time I also as far as possible to control their own, did not let themselves make some big mistakes, and in some small mistakes are also have to review their own, and strive to correct as soon as possible, and for the error to make more to make up for.
Second, full of passion, sincere attitude
As a nurse is mainly to their own heart to serve every patient, so I try to maintain a good sense of service, and strive to achieve their needs for patients, while giving them a better hospital experience. In the process of work, I have done a good job of separating my personal feelings from my work, and at the same time, I try to do a good job in every thing I am responsible for, and in the process of work, I keep the most positive feelings to put into it, so that the patients can feel my most sincere feelings. Of course, in the process of their own work, some of the problems, but also seriously review themselves, and strive to make themselves in which there is a better growth and harvest, and with their most sincere attitude to let the patient feel my corrective heart.
Third, the next step of the plan
The next year, I need to work harder to grow in their own lives, to do their jobs as well as possible, while allowing themselves to reflect on the work currently being done to change themselves in such a way as to allow themselves to get more growth. The next year I will still put all my heart in the work, try to do my best as an employee should do things, and strive to let themselves in the personal efforts to get a greater harvest. I believe that as long as I have faith, it will allow me to get more growth in life, and let myself really find fun in the work, and the best state to complete their work.
I will work hard to stand up to my own shift, so that the responsible patients and families can get my best service, so that people around me feel my change and pay, I believe that all of this can make my life more beautiful and happy. I will still strictly control myself in the future, so that I can get more gains in life.
Hospital work summary essay 5
20__ year passed in a flash, in the past year, in the hospital leadership, nurse and the correct leadership of the director of the department, in the department of colleagues close cooperation and support, adhere to the "patient-centered" clinical service concept, carry forward the concept of saving lives, and the "patient-centered" clinical service concept, carry forward the concept of saving lives. Clinical service concept, carry forward the revolutionary humanitarian spirit of saving lives, based on their own positions, good at summarizing the lessons learned from their work, and do a good job in medical care. At the same time, it has been widely praised by patients and recognized by leaders at all levels and the head nurse. Better completion of the work of the 20__ annual task. The specific situation is summarized as follows:
First, political ideology
able to conscientiously implement the party's basic principles and policies, through newspapers, magazines, books and actively learn political theory; compliance with the law, seriously study legal knowledge; love and dedication to work, with a strong sense of responsibility and dedication to the cause, proactive and conscientious study of professional knowledge of the nurses, a positive attitude to work, conscientious and responsible. In the process of medical practice, strict compliance with medical ethics, standardized operation. Adhere to the patient-centered, quality-centered nursing service concept adapted to the new nursing model, the new situation of social development, and actively participate in all political activities to serve patients and dedication to society for the purpose of patient satisfaction as the standard, wholeheartedly for the patient service.
Second, in the business
In this year I can consciously abide by the hospital's rules and regulations, and obey the leadership of the department of the arrangements, in line with the "do a better job" such a goal, conscientiously fulfill their duties, and actively and successfully completed the following duties: learn to treat each and every thing, and in the heart of the work. Learn to take every thing seriously, in the heart at the same time more attentive to help patients solve every thing, seriously receive every patient, every patient as their friends, loved ones often think about the suffering of others. Seriously do a good job of writing medical documents, seriously study the department's document writing standards, correct attitude, clear mind. Seriously write general nursing records, critical care records and rescue records, for their own work, strict requirements for themselves, abide by the rules and regulations, bearing in mind the three basics (basic theory, basic knowledge and basic skills) three strict (serious attitude, strict requirements, strict methods).
Third, enhance the legal awareness
Seriously study the "Nurses Regulations" and other laws and regulations, and actively participate in the hospital organization. Aware of the establishment of the socialist market economic system, the legal system is increasingly perfect, the people's legal concept is constantly increasing, according to the law, according to the law to protect their legitimate rights and interests has become the people's **** knowledge, the modern concept of quality of care is a full range of all-round, the whole process of the patient's satisfaction, which is the people's nursing services put forward by a higher, newer needs, and therefore to enrich the knowledge of the law, to enhance the awareness of the safety and protection of the law. Know the law, use the law, protect yourself according to law.
In these three years of nursing work, my experience is that "three points of treatment, seven points of care", so I can feel more and more the importance of nursing work. Someone once said: "The person who opens the curtain of life is a nurse, and the person who pulls up the curtain of life is also a nurse." Yes, in the life of a person who will not need the nurse's meticulous care and attentive care? "Nursing is a fine art." "A nurse must have a sympathetic heart and a pair of hands willing to work." I will use my love patience, care and responsibility to relieve the patient's pain, with selfless dedication to support the powerless life, re-lift the sails of life, so that the pain of the face to re-bloom smile, so that a family are back to laughter. In the future work must strive to improve their skills, improve the smile service, every patient as their friends, loved ones, often think about the difficulties of others, correct work attitude, I hope that through their own efforts to obtain a wide range of patients praise at the same time, but also get the recognition of the leadership at all levels, the head of the nurses.
Nursing is a noble and sacred cause, I am proud to be a member of the nursing team. In the future work, I will redouble my efforts to make their due contribution to the cause of human nursing! In the upcoming 20___ year, I will continue to carry forward my spirit in the past year, do my own work, urgent patient's urgent, responsible for the patient, absolutely do not happen because of my reasons and make the patient's condition worse, I have to be absolutely responsible for their own work, which is a good nurse to save lives should do the minimum work. As a nurse, I am always aware of the burden on my shoulders, I will not smear the hospital, I will only come to motivate me to work harder. In life I will also be strict on themselves, I believe I will do!
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