1, the network may be down or the computer in the insurance center is out of order.
2. The medical insurance card is magnetically invalid.
3. It's the first time to use the card, and the card reading failure may be because it is not filed.
4, card reading equipment failure;
5. Network delay.
Attention should be paid to the use of medical insurance cards:
1. Cash withdrawal is prohibited.
No unit or individual may violate the scope and requirements of the medical insurance card, and it is strictly forbidden to take cash.
2. Some provincial and municipal medical insurance cards can be used by the whole family.
In some provinces and cities, such as Zhejiang Province and Guangzhou City, the surplus funds of individual medical insurance accounts over the years can be used to pay the medical insurance expenses of employees' spouses, children, parents and other close relatives who participate in basic medical insurance, so as to realize mutual assistance among family members.
3. The following medical insurance will not be paid.
Seeing a doctor in a non-designated medical institution or buying medicine in a non-designated retail pharmacy (except emergency): self-injury caused by personal fighting, drug abuse or other illegal acts; Treatment for alcoholism, suicide and self-mutilation; Injuries caused by traffic accidents, medical accidents or other liability accidents; And the situation that the state or local regulations should be paid by individuals.
To sum up, if the medical insurance card can't be read due to magnetic induction failure or other reasons, you can try to go to the relevant departments to go through the formalities of magnetic supplement or card replacement. If the above methods can't solve the problem, you can call the medical insurance bureau for consultation or try to swipe your card at the toll booth. If it still doesn't work, you need to ask the toll booth to help contact the technical department to analyze the reasons and deal with the problems.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 12
The basic medical insurance premium is levied on a monthly basis, and the employer and employees shall pay the basic medical insurance premium to the tax collection authority within the prescribed time limit. The part that individual employees should pay shall be withheld and remitted by the employer from their wages.