Warehouse packing and shipping process

With the rapid development of e-commerce B2C industry, in recent years, the major B2C e-commerce enterprises rapid growth in the volume of orders, the level of management of the warehouse, the speed of delivery requirements are increasingly high, and constantly optimize the development of more efficient warehouse management system is the inevitable choice of each B2C e-commerce enterprises. The following is what I have organized for you about the warehouse packing and shipping process, to give you as a reference, welcome to read!

Warehouse packing and shipping flow chart

Warehouse shipping process

1. Receiving process

1.1. Normal product receipt

1.1.1 According to the supplier arrival notice in the arrival of the goods, the receiving staff according to the driver's accompanying box list inventory receipt.

1.1.2 Receiving personnel should be with the driver *** with the pinch seal, open the door to check the condition of the goods, such as serious damage to the goods, you need to immediately notify the supervisor and logistics manager to wait for processing, such as the condition of the goods is intact, to start unloading work.

1.1.3 Unloading, the receiving officer must strictly monitor the loading and unloading of goods (careful loading and unloading), to confirm the number of products, packaging and shelf life and the box list strictly consistent. Any damage, shortage must be strictly noted on the receipt, and keep a copy of the documents signed by the driver to confirm, such as accident record sheet, transportation quality tracking form, delivery note. Any damages or shortages must be reported to the supervisor and the production manager in order to notify the customer in time.

1.1.4 When unloading, if encountered bad weather (rain, wind, hail, etc.), we must take all kinds of ways to ensure that the product will not be damaged. Unloading personnel must supervise the product in the yard to the pallet when all up, not inverted, the number of yards per pile in strict accordance with the product yard diagram.

1.1.5 Receiving personnel to sign the delivery of the box single, and fill out the relevant documents required, the relevant receiving information product name, quantity, date of production (shelf life or batch number), the status of the goods to the supervisor.

1.1.6 After receiving the order must be completed on the same day to notify the relevant information recorded in the ledger.

1.1.7 Damaged products must be separated from normal products stored separately, waiting for treatment. And deposited in the relevant records.

1.2. Returns or replacement of defective products received

1.2.1 A variety of returns and replacement of defective products into the warehouse must have the appropriate documents, such as the transportation company or the driver can not provide the appropriate documents, the warehouse personnel have the right to refuse to accept the goods.

1.2.2 Returned products have good and defective products, such as good returns, the goods must remain intact, otherwise the warehouse refused to accept the goods; defective products must be received with the corresponding documents in line with, and have intact packaging.

1.2.3 Replacement of defective products must be consistent with the model and number on the notice, otherwise the warehouse refuses to accept the goods.

1.2.4 Receiving personnel based on the document acceptance of the goods, the different states of the goods will be separated from the separate storage, the return or replacement of disabled documents and receipt of warehousing orders, record the name of the product, the number of state and so on to hand.

1.2.5 According to the documents recorded in the ledger.

2. shipping process

2.1.1 All out of stock must have the company's authorized documents (authorized signature, seal) as the basis for delivery.

2.1.2 When receiving the company's notification to ship out, the warehouse manager conducts the document audit (checking the correctness of the document and whether there is sufficient stock), and after the audit is completed, notifies the transportation department to arrange the vehicle.

2.1.3 Warehouse manager strictly according to the delivery note delivery, such as found on the delivery note or the number of goods have any differences, must promptly notify the supervisor, and clearly indicate the problem situation on the delivery note, in order to solve the problem in a timely manner.

2.1.4 Warehouse manager check the quantity of goods according to the delivery note, check the vehicle according to the dispatch note, and check the condition of the carrier vehicle before loading the goods.

2.1.5 Warehouse manager in accordance with the order of the dispatch order will be each single goods out of the warehouse, and check with the driver *** with the outgoing product number, quantity, status, etc.

2.1.6 Warehouse manager in accordance with the order of the dispatch order will be each single goods out of the warehouse.

2.1.6 After loading the truck, the driver should write the truck number and name on the warehouse receipt, and at the same time, the warehouse manager and the driver sign.

3. Inventory Management

3.1. Goods Storage

3.1.1 The incoming products need to be hung up the inventory card and then put into position, and the storage of the goods can not be more than the limit of the product's stacking layer.

3.1.2 All goods can not be placed directly on the ground, must be in accordance with the standard neatly yards on wooden pallets. Goods must be kept clean, long-term storage of goods must be regularly cleaned dust, goods are not allowed to place any non-goods related items, such as waste paper, waste generation, tape and so on.

3.1.3 Broken and defective goods are placed separately in the shelving area and kept in a clean condition with accurate records.

3.2. Inventory process

3.2.1 All goods must be a large inventory every six months. Class A goods must be disked once a month, class B disked once every three months, class C once every six months.

3.2.2 For the daily inventory of products out of the warehouse, and a part of other goods to carry out cyclic inventory to ensure the accuracy of the number of goods.

3.2.3 Blind Inventory: For each inventory, the order taker prints the inventory form, excluding the number of products, and gives it to the inventory taker. At least two inventory personnel to inventory, the inventory quantity will be filled in the blank, after inventory by two people **** with a signature to confirm the number. The inventory form will be handed over to the reporting personnel, who will enter the inventory quantities into the inventory form, match the quantities, and if there is any discrepancy in the quantities, the discrepancy sheet needs to be reprinted for a second inventory, and no discrepancy will be filed after the second inventory. If there is a discrepancy, verification is required, such as the discovery of receipt and shipment errors, you need to contact the customer in a timely manner, whether or not the loss can be recovered, the loss can not be recovered, in accordance with the accident handling procedures.

4. Warehouse daily management

Warehouse daily operation audit form

Check content

1, the warehouse area and the warehouse floor is free of silt, debris, etc.?

2, operating tools when not in use, parked in the designated area.

3. Doors, windows, skylights and other openings are kept closed when not in use and are in good condition to effectively prevent birds and other flying insects from entering.

4, the warehouse lighting equipment is intact, safe. (Check method: open all the lights in the warehouse, check whether there is not bright lights and brightness enough or not)

5, the warehouse office is neat and tidy. (Requirements: a, all the documents are neatly arranged; b, there is a clear classification)

6, the warehouse floor is clearly marked stacking area and stockpiling area.

7, empty pallets are stacked neatly in the designated area.

8, the goods are stacked without inversion and no super-high phenomenon.

9, the goods are stacked neatly, no broken, or deformed goods. (Broken, except for goods stored in the shelving area)

10, the warehouse activities of the goods coherent, no unnecessary activities of the goods. (Activity of the goods: with the activities of the sign that the goods, according to the need to move flexibly in the warehouse)

11, all kinds of warning signs (including the safety line arrow instructions, no smoking, etc.) is effective, neat, posted standardized?

12, each receipt, whether correct, clear fill in and post? Inventory card?

13, damaged, shelved, forbidden goods are stored separately and posted the appropriate label?

14, damaged, shelved goods are handled within 3 months?

15, can be sent to the goods whether there is leakage, damage, pollution of the goods have not reported the status and location of the transfer?

16, the processing of all returns must be completed within 2 days, and the return must be labeled with ? Return notice?

17, the warehouse without? The four evils? Traces of invasion.

18, ledger inventory and the actual inventory is consistent?

19, the warehouse is completely in accordance with? Shipping order? Preparation for shipment.

20, the same library, the same variety of goods must be stacked in the same area or a similar area; the same variety of goods should be stored in the same warehouse.

21, the same customer's products, if you can **** stored in a warehouse, and a warehouse can be stored under, then the customer's products must be stored in the same warehouse.

22, the receipt of goods, whether the goods are carefully sorted according to regulations. (Check method: If there is a receipt of goods, please check the site sorting by lot number; if there is no receipt of goods, please check the warehouse in the same location whether there are different dates, lot numbers, varieties of goods)

Warehouse storage principles

1. Facing the channel for storage. In order to make the goods in and out of the warehouse is convenient, easy to move in the warehouse, the basic condition is to store the goods facing the channel.

2. As far as possible to the high yard to improve the efficiency of storage. Effective use of the library volume should be as high as possible to the yard.

3. According to the frequency of selected location. Shipments and incoming goods with high frequency should be placed near the entrance and exit, easy to work in place; poor mobility of the goods in the distance from the entrance and exit a little farther away from the place; seasonal items according to its seasonal characteristics to select the place to place.

4. The same species in the same place to keep. In order to improve operational efficiency and storage efficiency of the same items or similar items should be placed in the same place for safekeeping, the staff of the library items placed in the location of the degree of familiarity has a direct impact on the time in and out of the library, will be similar to the items placed in close proximity to the place is also an important way to improve efficiency.

5. According to the weight of the items to arrange the location of custody. Arrange to place the place, of course, to put the heavy things on the bottom, put the light things on the top. This is an important principle for improving efficiency and ensuring safety.

6. According to the principle of first-in, first-out. An important article of custody is for perishable, easy to break, easy to corrupt the goods; for the function of easy degradation, aging of the goods, should be as far as possible according to the principle of first-in-first-out, to speed up the turnover. Due to the diversification of goods, personalization, the service life is generally shortened this principle is very important.

Warehouse fire safety responsibility system

1, to seriously implement the "Fire Services Act" on the warehouse fire safety management of the relevant provisions.

2, warehouse managers must be familiar with the nature of the library stored materials, quantity, distribution and other issues.

3, not allowed to pile up flammable combustibles around the warehouse, and often clean up debris.

4, according to the nature of the storage material, according to the provisions of the installation of the required lighting equipment, not allowed to pull the line randomly, the installation of electrical equipment, electric heaters.

5, the electric gate should be set up to the main gate, sub-gate, and should be installed indoors, the end of the work should be immediately pulled off the electric gate.

6, prohibit the use of open fire in the library, such as the need to use fire, must be approved by the department, and take safety measures.

7, not allowed to live in the library, unrelated personnel are prohibited from entering the library.

8, the management of the fire water location, must be very clear, to often keep the road open, to alarm, will use, maintenance of fire extinguishers

Warehouse duty room management system

(a) adhere to the workplace, shall not be unauthorized absence, and do not do matters unrelated to the duty.

(b) familiar with the business, seriously study and improve the business level. Civilized duty. Actively and properly handle all business within the scope of responsibility.

(c) Significant, urgent and beyond the scope of responsibility of the business, should be timely to the higher business command department, the company leadership to report and ask for instructions, in order to get the job done.

(d) Strengthen the security responsibility, keep confidentiality, and shall not disclose information about the company's internal situation to unrelated persons.

(v) Maintain good indoor order. Do neat and hygienic. Prohibit loud clamor during working hours. Irrelevant personnel shall not enter the room casually. Take care of public property and eliminate waste.

(F) adhere to the criticism and self-criticism. Solidarity and mutual respect.

(G) in case of special circumstances need to shift or substitute must be supervisor agreed, otherwise the responsibility.

(viii) according to the specified time to hand over the shift, shall not be late and leave early, and in the shift before writing a good duty record, in order to distinguish responsibility

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