Chinese Health Commission complaints can call 12320 telephone complaints. 12320 is the Ministry of Health set up a government public welfare hotline telephone, December 9, 2005 began to open, 2006 began to pilot, 2012 end of the pilot fully pushed. 2013 March, 12320 public **** health public welfare telephone was officially renamed 12320 health hotline. The phone covers all parts of the country and serves everyone in China
1. The full name of the Health and Wellness Commission is the Health and Wellness Committee.
2, the Health and Wellness Commission is an agency under the State Council, is based on the National Health and Family Planning Commission, the integration of the original health management functions undertaken by other departments and the establishment of ministerial-level institutions.
3, according to the "national health commission function configuration, internal institutions and staffing regulations" article 3 national health commission to implement the party central committee on health policy and decision-making and deployment, in the performance of their duties to adhere to and strengthen the party's centralized and unified leadership of health work. The National Health Commission accepts a variety of complaint methods such as visits, letters, phone calls, e-mail complaints, etc., and establishes smooth, convenient and efficient complaint channels. Based on factors such as complaint issues and handling results, it makes return visits to key complaints in a timely manner by telephone or questionnaire, and tracks the handling process and results. Through the patient return visit, the reception and handling of problems in the summary analysis, and gradually improve the level of complaint management of medical institutions.?
The National Health and Family Planning Commission of the People's Republic of China **** and the State Council, was established as a constituent department of the State Council in accordance with the State Council Institutional Reform and Functional Transformation Program approved by the first meeting of the twelfth session of the National People's Congress and the State Council Circular on the Establishment of Institutions.
The National Health and Family Planning Commission of the People's Republic of China*** has 21 internal organizations, and manages the State Administration of Traditional Chinese Medicine and guides the operational work of the China Family Planning Association.