Right-click on the desktop in the lower-left corner of the "Windows" button, from the pop-up right-click menu, select "Control Panel" item.
From the open "Control Panel" interface, click on the "Hardware and Sound" section of the "View Devices and Printers" button to enter.
3
This will open the "Devices and Printers" window, from this interface you can find the "unspecified" device, this device is currently connected to the printer.
4
Win10 official version of the printer driver installation method:
We recommend that you use the "Driver Wizard" to install the printer driver. To do this, we need to get the "Driver Genie" program on the official website of "Driver Genie" to support the Win10 system.
5
Install and run the "Driver Wizard" program, click on the "Detect Now" button from the main interface of the program and, when the detection results are complete, check the corresponding "printer". The driver can also be used as a driver for the Windows operating system.