Related topics : "property maintenance work summary".
Spring to autumn, at this stage you must be full of harvest, write a good summary is the recognition of their own work, the summary refers to the groups, units and individuals in their own a period, a project or some of the work sued the work of the retrospective examination, analysis and evaluation, so as to affirm the achievements, how to write a good summary? You may want to take a look at the property maintenance worker work summary sample short, you may want to refer to it. I hope you like it!
Property maintenance worker work summary essay brief (Part 1)The new year has also come, I am here first to all leaders, colleagues pay a visit to the early New Year wishing a happy New Year, all the best. I was in October 20xx to the property department to participate in the work, my position is maintenance worker. My main work is the hotel and residential housing, water, electricity, public **** facilities, repair and maintenance management and provide maintenance services to residents. Now I will report on my work as follows
First, familiar with the understanding of the company's rules and regulations, strict requirements for their own, in the case of adherence to the principle of innovation, faster and better to complete the work task.
Second, familiar with the distribution of various types of housing, housing inside and outside the structure of the ancillary facilities of the water, electrical, fire system pipeline direction, distribution and pipeline main control location, as well as the performance and use of equipment.
Third, strictly abide by the production safety regulations and operating procedures. Wear a work plate, wear work clothes, door-to-door maintenance wear a work plate, a warm attitude, attentive service, with skilled construction skills. Skilled in their own professional basis, learning water, electricity, civil engineering and other basic knowledge and standardized operation, to adapt to the needs of the hotel and residential maintenance work.
Fourth, often patrol the residential area, grasp the operation of the utilities and intact condition, in order to ensure that the public **** facilities are intact, the normal operation of equipment. Accurately find the real reason for maintenance in the work, to do a repair, less return to repair or not return to repair.
Fifth, care of tools, after each use, the performance of the tools led out, machine accessories, etc. to check whether the intact. Completion of the supervisor of the other tasks
Six, strengthen their own learning, improve their business level, after continuous learning, to be able to deal with all kinds of problems in the day-to-day work, to ensure that the normal operation of the work of the post, to be able to treat the work of the task with the right attitude, love of work, serious efforts to carry out to the actual work. Actively improve their own business quality, strive for work initiative, with a strong sense of professionalism, sense of responsibility, and strive to improve work efficiency and quality of work.
The new year is coming, everything will be the past, starting from zero, I am determined to seriously improve the business, work level, for the development of the company, to contribute to their own should contribute to the power. I think I should try to do:
First, strengthen the study of property-related knowledge. Strengthen the understanding of the development of the same industry, learning, to the company's overall planning, the current situation to do.
Second, unity, hard work, the formation of a good working atmosphere. Continuously improve the quality of work, service level. Comply with the company's internal rules and regulations, safeguard the interests of the company, and actively contribute to the company's ideas
Looking back on the past year's work, although he tried his best to work hard, but the results of the work of the leadership is still far away from the requirements, in the new year he will work harder, and conscientiously complete the tasks arranged by the leadership. I was in October 20xx to the engineering department to participate in the work, my position is maintenance worker. My main work is the hotel and residential housing, water, electricity, public **** facilities, maintenance and maintenance management and provide maintenance services to residents. Now I will report on my work as follows:
First, familiar with the understanding of the company's rules and regulations, strict requirements for their own, in the case of adherence to the principle of innovation, faster and better to complete the work task.
Second, familiar with the distribution of various types of housing, housing inside and outside the structure of the ancillary facilities of the water, electrical, fire system pipeline direction, distribution and pipeline main control location, as well as the performance and use of equipment.
Third, strictly abide by the production safety regulations and operating procedures. Wear a work plate, wear work clothes, door-to-door maintenance wear a work plate, a warm attitude, attentive service, with skilled construction skills. Skilled in their own professional basis, learning water, electricity, civil engineering and other basic knowledge and standardized operation, to adapt to the needs of the hotel and residential maintenance work.
Fourth, often patrol the residential area, grasp the operation of the utilities and intact condition, in order to ensure that the public **** facilities are intact, the normal operation of equipment. Accurately find the real reason for maintenance in the work, to do a repair, less return to repair or not return to repair.
Fifth, care tools, after each use, the performance of the tools led out, machine accessories, etc. to check, whether intact. Completion of the supervisor of the other tasks
Six, strengthen their own learning, improve their business level, after continuous learning, to be able to deal with all kinds of problems in the day-to-day work, to ensure that the normal operation of the work of the post, to be able to treat the work of the task with the right attitude, love of work, serious efforts to carry out to the actual work. Actively improve their own business quality, strive for work initiative, with a strong sense of professionalism, sense of responsibility, and strive to improve work efficiency and quality of work.
The new year is coming, everything will be the past, starting from zero, I am determined to seriously improve the business, work level, for the development of the company, to contribute to their own should contribute to the power. I think I should try to do:
First, strengthen the study of property-related knowledge. Strengthen the understanding of the development of the same industry, learning, to the company's overall planning, the current situation to do.
Second, unity, hard work, the formation of a good working atmosphere. Continuously improve the quality of work, service level. Comply with the company's internal rules and regulations, safeguard the interests of the company, and actively contribute to the company's ideas
Looking back on the past year's work, although he tried his best to work hard, but the results of the work of the leadership is still far away from the requirements, in the new year he will work harder, seriously complete the tasks arranged by the leadership.
1, improve the daily maintenance of residential property management assessment indicators
"Timely repair of small damages to the house," the key, is the maintenance of the timely rate and the quality of the rate of conformity. Therefore, the most basic assessment indicators of conservation management is the "two rates". In practice, the factors affecting the "two rates" are manifold, such as: the lack of relevant types of technicians; the service provider is not strong, perfunctory; the relevant personnel due to sick leave, personal leave, study, meetings and leave; heavy rainstorms season housing leakage increased dramatically and the lack of manpower; relevant types of overall cooperation is poor; the operation of the workers are not technically sound; the lack of maintenance technology generalist (versatile person). Maintenance technology generalist (versatile) and so on. Therefore, we should always analyze the relevant factors affecting the "two rates", summarize its laws, and take both general measures and targeted measures to promote pragmatic, "promises must be fulfilled", the assessment will be put into practice.
In the factors affecting the "two rates", the key is "management" and operators "comprehensive quality". Most of the current property maintenance workers are migrant workers, generally lack of maintenance skills and service concept training, and mobility. Therefore, in order to improve the comprehensive quality of the maintenance team, should stabilize the team, to explore the connotation of the road to development, the development of knowledge should know. Training programs, technical competitions, incentives for dedication and love of duty, rather than at every turn, "fired" thing.
Ultimately, we also need to assess the rate of tenant satisfaction. Household satisfaction rate contains "hard" and "soft" two aspects, it is not only the residents of the quality of the project (whether level, solid, safe, and smooth, can be used) of the overall evaluation, but also the residents of the conservation service attitude (whether timely, convenient, sincere, and gas) of the Psychological feeling. The rate of timely maintenance and the rate of satisfactory quality are of course included in the rate of tenants' satisfaction.
2, improve the daily maintenance of residential property management of the main links
1) repair: fixed reception window, repair boxes, ad hoc locations; the establishment of night duty system, the implementation of 365 days of all-weather service; posting of minor repair project fees; the announcement of the property company's relevant commitments; fill in the list of repair does not miss the item, after the registration of the issuance of vouchers The same day or within three days can be resolved in a timely manner, can be directly sent to work, in addition to the pre-survey, clear damage to the part and scope of the repair project and the number of works, hours and materials quota, safety facilities and tools required, and is responsible for the tenants to make an appointment to repair the date in order to organize the organization of balanced production according to the priorities, to prevent the task of a single artificial backlog, is conducive to the tightening of the quota and the route near and far a reasonable combination of the implementation of the repair responsibility;
3) repair: by the inspector of the assessment of materials and materials after sending the survey. p>
3) Repair: repairman according to the agreed time to repair, wear a badge, identify, explain the intention, civilized construction, and implementation of the project with repair, transfer repair. After the completion of the repair by the repairman acceptance, signature;
4) Acceptance: check to fill out the list whether there are errors and omissions, the caretaker whether the (survey) requirements of the construction, whether there should be done not done or expand the scope of the work, the quality of the project, material consumption and depreciation of materials recycling is in line with the requirements of the tenants of the caretaker's attitude to the service and whether the discipline of the service is satisfied with the number of repairs to meet the set of quotas. Unqualified repair items will be reissued in a timely manner. According to the repair standard and the amount of work to settle the repair cost;
5) Supervision: external measures include supervision telephone, complaint reception, hotline, issuing contact cards, issuing inquiry form, visiting neighborhood committees, etc.; internal measures include the establishment of a return visit system, a random inspection system, the development of assessment methods, incentives and penalties, untimely, unqualified projects will be diagnosed and reworked in a timely manner in accordance with the provisions of the warranty.
3, sorting out and revising the property maintenance management of the relevant documents
Traditional housing maintenance management after a long period of time and a wide range of practices, has a set of practices, certain aspects have formed a relatively stable experience, but the current in-depth study of the essence of its inheritance, promotion seems to be insufficient. For example: to improve the rate of housing as the goal of maintenance management system no longer exists, September 1, 1999 in Putuo District had a trial in the "Shanghai sets of workers residential repair management regulations" has been 6 years, has not seen the implementation and so on. Therefore, combing the original property maintenance management of the relevant documents, modify, develop and improve the current property maintenance management documents, has become the industry's top priority.
Property maintenance worker work summary essay brief (Part 4)Looking back to 20xx, my work has experienced a lot of changes. At the end of the year, everyone should sort out the past, planning for the future, at this moment I will summarize the year's work as follows:
First, the property service
The property work is mainly the daily repair, complaint handling, charging, maintenance of infrastructure and equipment, environmental sanitation, greening maintenance, order maintenance, learning and training, and inspection of the higher authorities. I learned a lot from my colleagues and masters during the 4 months of work. Recognize the theme, grasp the time, customer first, careful and considerate are we should usually adhere to the work style and attitude. Details determine success or failure, everything can really win the praise of customers.
1, the real concern for each customer's needs and requirements, and strive to achieve the goal of on-the-spot solution, even if it is not completed, should also explain the reasons and justifications, in order to obtain customer understanding;
2, to strengthen the work exercise, familiarize with the process of the service and the details of the work. With the heart of knowledge, pay attention to the way and means of work, flexible and adaptable, do not prevaricate and perfunctory, with a sincere heart in exchange for the heart of understanding, with a satisfactory service to enrich their own work objectives and tasks.
Second, the office work
Office work for me is a completely new field of work, the work of trivia, time is tight, paperwork, file management, document circulation and so on. In the good customer service at the same time but also pay attention to the time schedule of each task, so as to improve efficiency and save time. So in the future, I will strengthen the self-awareness of the work, pay attention to speed up the pace of work, do a good job in advance of the preparation and sorting out the work, in order to improve the efficiency of work, and strive to be thorough, accurate, moderate, to avoid omissions and errors.
Third, there are shortcomings
With the professional attitude of "work for yourself", dedication, creativity and work, in the work of this time, I also have a deep understanding of themselves. I still have a lot of shortcomings, I am also the actual first contact with the various services, the efficiency of the work needs to be improved; some of the work is not fine enough, the work coordination is not very in place; to the leadership of the data provided by the leadership needs to be strengthened; at the same time to strengthen the communication and understanding with the leadership and staff of the department. I will work hard!
Fourth, the direction of efforts and plans
First, to strengthen learning and broaden knowledge. Efforts to learn property and real estate expertise and general knowledge of relevant laws and regulations.
Second, in line with the principle of seeking truth from facts, to do the top of the situation, the bottom of the situation reported; really do the Dongying District Property Section of the assistant;
Third, pay attention to the company's various departments of the coordination and communication, the effective formation of solidarity, the atmosphere of the group;
Fourth, to improve the efficiency of the work of the real, make full use of their own work enthusiasm, down-to-earth
Actual The first is to improve the efficiency of the work.
"No step by step, not to a thousand miles; not accumulating small streams, not to become a river." 20xx, harvested experience and shortcomings, experienced difficulties and confusion, feel the enlightenment; 20xx, I will, as always, with a sincere heart coupled with their own efforts, to run to the new challenge!
Property maintenance worker work summary essay short (Part 5)
My name is xx, is xx property management office of an ordinary electrician.
20** year in the management of the care and support to complete the work of the task, the work of a complete success first attributed to the leadership at all levels, attributed to my colleagues around me, I just do a little bit of work that should be done to do a little bit of due diligence. Looking back at the work of the year, I mainly did the following aspects of the work:
A better completion of the task indicators issued
As of xx month, we engineering total to do a good job of every job, to maintain a longer cycle of safety records, quality service integrity service has achieved better results.
Second, safety has maintained a more stable situation
Over the year, we put forward at the beginning of this year in accordance with: clear responsibility, strict discipline, strong supervision, heavy rewards and penalties for the requirements of the safety inspections on the first of all work, strengthen the implementation of safety work, the establishment of the establishment of a full range of all-round, whole-process safety production, and actively participate in the company organized by the safety activities. Safety activities, in the safety of the importance of investigation and research to the construction site to understand the actual situation, to solve practical problems, focusing on safety management during the work, in this year's intense task, due to the cooperation of the best, to ensure the safety of the whole process, to put an end to the occurrence of accidents, equipment overhaul and troubleshooting in place to reduce the rate of accidents in the distribution of electricity, distribution equipment intact rate of 100 percent for the actual work to grasp the focus, check the hidden dangers, check the accident The first signs and insecurity factors completely remove the security dead ends.
Three, seriously implement the service commitment and standardized management
Over the past year, the company's regulations as a guideline for the purpose of high-quality service, seriously for the owners of the service, improve the quality of service, the owners of the situation in response to the right to make a response to the enthusiasm, standardize the work procedures, the owners of the implementation of the commitment to the service, adhere to the 24-hour phone to keep open, on-call, and the owners of the service, and the owners of the service. The phone stays open 24 hours a day, on call. Put the heart to heart project into practice. As long as the received repair calls immediately door-to-door repair, general failure to repair immediately, special accidents to explain the situation and make good explanations of the work not overnight. For inconvenient users, take the initiative to help, a day to run on three or four trips, honest service to minimize the owners of power outages, by the owners of praise. In the actual work is more proactive.
Copying, verification, difference is the focus of our work, directly related to our economic benefits, in the work, we are realistic, monthly meter reading on time, do not estimate the copy, do not miss the copy, copy the timely review of the error correction.
Although in the work of 20**, I have made certain achievements, but also to face up to the problems and shortcomings, in the new year the industry style and work style for a higher goal to improve the work discipline to be further strengthened. Quality service integrity service awareness needs to be further strengthened.
20xx year for the property company is a year of growth and development, but also to meet the challenges, self-pressure, to explore new topics of the year. 20xx year, the company company's various functional departments and management offices to complete the following aspects of the work:
First, to iso9001:XX quality management system as the standard, to strengthen the internal management mechanism
The company has been working to improve the quality of the work of the company. Standard, strengthen the internal management mechanism
The company has always been to improve the level of property services, expand the scope of services, from internal services to external services, and strive to obtain benefits from the market as the road to future sustainable development. And to realize this goal, to iso9001:XX quality management system as the standard, grasp the basic management is fundamental.
Comprehensive Management Department to complete the iso9001: XX quality management system document comprehensive revision work and put into effect. Strengthen the work responsibility assessment, the management office manager to implement the responsibility as one of the work assessment objectives. Continuously innovate the management department to supervise the way of work, the establishment of a database to improve the management of facilities and equipment in the district. The management office of the safety management education, safety evaluation and technical guidance, so that the community's regulatory work to achieve institutionalization, standardization, normalization.
Finance Department with the continuous expansion of the company's business, the further expansion of the company's scale, the financial workload doubled, the Finance Department, all the staff to play the team spirit, conscientious, in the financial accounting, asset management, are dedicated to the headquarters of the mall as well as the company to provide the relevant financial information and related management work, reflecting the high quality. ** year our company experienced the tax and social security departments of the two inspections, in the inspection, the Department of Finance and Accounting staff to work closely with, and actively coordinate, and reasoned, so that the relevant departments recognized our process, did not occur in the case of administrative penalties and retroactive payments.
l Administrative Office Office in assisting the Manager's Office to strengthen the internal management and with the party, political, labor, the organization of the political ideological education, learning and training, staff congress, internal and external publicity and so on, has done a lot of work, at the same time, to assist the various functional departments and management offices to do a good job of the relevant work.
Co-operation with the Ministry of Human Resources to develop a systematic training program to strengthen staff training. To: details of the brand as the theme of research activities to strengthen the brand as the main purpose of the research, and effectively strive to improve the company's service awareness and service quality.
Market Department in the market development has made gratifying achievements, the company's market development in Nanhui region to achieve breakthrough success, successfully won the bidding for the Shanghai Residential Construction Development Center to organize the construction of the Xiu Kang New City: four high demonstration of the residential area, is located in Kangqiao plate of large residential areas, two, three, four, five plate (Yulong Homes, reached the homeland, the Kangqiao Bao Di, Hai Shang Kang Ting) nearly 660,000 square meters of project property management rights and is located in the Sanqiao area, the project is the first to be completed in the first half of the year. The project property management rights and is located in the Sanlin plate: Oriental Jiyuan 100,000 square meters of property projects.
Human Resources Department to meet the needs of the company's business development, to overcome the department's small number of employees, the nature of the complexity of the employment of personnel, personnel turnover and other unfavorable factors, and diligently do a good job of departmental work, to ensure the successful completion of the company's various tasks. 20xx Human Resources Department in the induction training, the adjustment of the minimum wage, to improve the system of employment, the establishment of the foreign personnel information base and to reduce the cost of employment and development of the external staff to do a lot of work on the channel. The company has done a lot of work on the channel.
Second, the company's unity and pragmatic, service consciousness significantly improved
Property companies only continue to improve the quality of service, in order to maximize to meet the needs of tenants and owners, in order to steadily improve the property income, establish a good corporate image.
The entire staff of the Mall Management Office is united, hard work, and completed a number of large-scale tasks handed down by the parent company to ensure that the normal work of the buildings, and increased the owners of the trust in our work. In the process of creating: the city's excellent property management building, the management office up and down with one heart and one mind, in the manager's office of the care and guidance, after unremitting efforts to play the spirit of not afraid of hard work, not afraid of fatigue, won: the city's excellent property management building title.
Apartment branch of all employees through the efforts and work, so that their own sense of service and work skills have been improved to a certain extent, the staff's economic returns have increased accordingly. In the regional scope of the realization of the best people, resources **** enjoy, open source and save money.
Customs Complex Management Office since October last year into the Yangshan Deepwater Port Customs Complex, strengthen internal management, from the basic system construction, staff team building and service construction, strictly in accordance with the requirements of the company and the owner side of the in-depth implementation of the standardization of the regional housing, institutionalization, standardization of management.