The ultimate goal of management is to maximize the income and minimize the cost of each job. However, in the closed-loop management mode of PDCA, its operating procedures are rigorous and management levels are diverse, which is suitable for all kinds of management. It is recognized as the most scientific management procedure by various industries at home and abroad and adopted by many industries, so it has become an international common word.
This paper analyzes the principle of PDCA closed-loop management mode, and it is feasible and effective to standardize the specific personality of team work with process. Practice has proved that the basic principles, stages and steps of PDCA closed-loop management mode and process-oriented method module can also be applied to the management and operation of team work. Because the whole process of all management activities of team work is the process of PDCA closed-loop management mode. Namely:
P-Plan: According to the specific requirements and guidelines issued by the organization, establish the necessary objectives and processes to provide results;
D- implementation: implementation process;
C- inspection: inspect and supervise the process according to the principles, objectives and requirements, and report the results;
A—— Treatment: Take measures to continuously improve process performance.
First, the basic content and characteristics of PDCA closed-loop management mode
It defines the quality management activities of an organization from the perspective of standardization and standardization, and puts forward basic and perfect system requirements from the perspective of system and standardization process. Its basic meaning is to plan before work, then put the planned output (plan) into practice, and then check, summarize and dispose of the implementation and results. Repeat this cycle to improve the quality and work level of the process.
PDCA closed-loop management mode has four stages, including eight steps:
Step 1: Analyze the current situation and find out the existing problems.
Step 2: Find out and analyze various influencing factors (causes) that cause problems.
Step 3: Find out the most critical factors among various reasons.
Step 4: According to the main influencing factors, formulate measures and propose improvement activity plans.
Step 5: Implement the formulated plans and measures.
Step 6: Check the implementation according to the requirements of the plan.
Step 7: Summarize the experience, consolidate the achievements, and refine the effective summary into "standards".
Step 8: Put forward the remaining problems and switch to the next PDCA closed-loop management mode to solve them.
Characterized in that:
The four stages of 1.PDCA closed-loop management mode are indispensable, and the order is irreversible, closely linked and integrated.
2. It goes round and round. Management work day after day, year after year, just like a running wheel, keeps running.
3. The big ring consists of small rings. It consists of many cycles, large and small. Each cycle coordinates and promotes each other.
4. Climb stairs to improve. There are new contents and new goals every time. Every cycle, will solve some problems, management will be by going up one flight of stairs, just like climbing stairs.
5. Standardized operation. Based on the important content of management excellence standards, we must focus on standards, sum up experience in time, affirm achievements and correct mistakes, so as to foster strengths and avoid weaknesses in the next cycle. Only in this way can the cycle run correctly and healthily.
Second, the practical significance of PDCA closed-loop management mode to improve the management level of team work
Team work needs continuous improvement, which is the concrete embodiment of team organization strengthening its own management and promoting the continuous improvement of team work management level, and also the premise of realizing PDCA closed-loop management mode. Some problems can be solved at once, while others must be solved step by step, which requires the use of PDCA closed-loop management mode.
The significance of applying PDCA closed-loop management mode in enterprise team work lies in that it can overcome the previous experience-based methods and make the specific work stay on the "one-off" content, which will inevitably lead to some limitations and inefficiency. Therefore, the application of PDCA closed-loop management mode in team work is to change the empirical work method into modern scientific management method, and enhance the scientific management and the vitality of specific work. And on the basis of strengthening management, fully sum up the experience and lessons of each stage of work, so that the activities in team work can be continuously improved and improved, and then the management efficiency of team work can be fundamentally guaranteed.
Third, the basic requirements that PDCA closed-loop management mode should follow in application.
The basic requirement of excellent management standard is full staff, whole process and all-round management. Combined with the reality of team work, "three-all" management is also an indispensable basic requirement. Because:
-Full participation means that all people involved in team work should be involved. We should start from all aspects of team work, make good plans, and implement management work such as inspection and disposal. Otherwise, without a link, PDCA closed-loop management mode will not achieve the expected effect. -
The whole process refers to the management of the planning process, implementation process, feedback process and evaluation process, which are interlocking, influencing and interacting with each other. The lack of a process will lead to "broken chain", which will lead to the stop of PDCA closed-loop management mode and the inability to enter the next cycle.
—— All-round means that team work should be managed from the inside out, from content to form, from means to purpose. Because this is determined by the inherent requirements of team work.