According to the spirit of the shooting committee issued (201*) No. 10, around the town's political and legal work points in 201* and the ** County Comprehensive Social Management Committee issued the "** County 201* "Safe**" construction key work division program (Shooting Comprehensive Management Committee [201*] No. 1) and "Notice on doing a good job of regularizing peace creation work at important times and sensitive nodes" (Shooting Comprehensive Management Committee [201*] No. 1). "Construction of key work division program" (shot comprehensive governance committee [201*] No. 1) and "on doing a good job at important times and sensitive nodes of the normalization of the work of peace creation notice" (shot comprehensive governance committee [201*] No. 3) document requirements, in order to create a good medical practice environment, build a harmonious doctor-patient relationship, and promote the healthy development of health undertakings, decided to carry out the peace of the health hospital in my town Hospital creation activities, combined with the actual town health center, specially formulated this program.
First, the guiding ideology
Adhere to the "Three Represents" as the guidance of the important thought, in-depth implementation of the spirit of the 18th CPC National Congress, the full implementation of the scientific concept of development, in accordance with the construction of a socialist and harmonious society, to safeguard the fundamental interests of the masses of the people's requirements, the hospital to carry out the creation of "Safe Hospital". To carry out the creation of "safe hospital" activities, strengthen the management of medical institutions, improve the quality of medical services, improve the security and control system of medical institutions, crack down on the destruction of the medical order, endangering the relationship between doctors and patients of the illegal and criminal acts, and strive to build a harmonious relationship between doctors and patients, to ensure that the medical institutions are stable, sustainable, coordinated and healthy development.
Second, the overall goal
Our hospital by taking appropriate measures to create a safe hospital activities, so that the medical practice environment improved significantly, the hospital and the surrounding security situation improved significantly, the quality of medical services improved significantly, the hospital within the doctor-patient disputes, criminal cases, security incidents and the reduction of security risks at a minimum, the hospital's ability to prevent and control public security Obviously enhance the doctor-patient relationship more harmonious, doctor-patient dispute mediation mechanism gradually improved, and strive to form a long-term mechanism for the construction of safe hospitals, and strive to achieve the "five does not occur", that is, no major criminal cases and public security cases, no major production safety accidents, no cross-level petitions and collective petitions, no more than three levels of medical accidents, no medical staff and medical staff, and no more than three levels of medical staff. No medical accidents, and no crimes committed by medical staff and hospital employees. We will implement the relevant standards and deepen the activities of creating peace in the industry; strengthen the service management of the real population and implement the equalization of relevant services in conjunction with the development of the national basic public **** health service project; actively implement the policy of "four exemptions and one caring" for people with AIDS, and strengthen the publicity of AIDS; and assist the local government in doing a good job of security, so as to improve the overall level of peace building in the whole society. The government is also working to help local governments do a better job of security work and improve the overall level of peace building in the whole society.
Third, the main measures
1, to strengthen the concept of medical services, improve the quality of medical services
The hospital to strengthen the medical related laws and regulations, rules and regulations, and medical ethics education, firmly set up a wholeheartedly for the patient's service ideas. To combine the current in-depth hospital management year and "three excellent and one satisfied" activities, continue to adhere to the "patient-centered" service concept, innovative service processes, optimize the diagnostic and treatment environment, improve the level of medical services for patients to provide timely, convenient and humane medical services. Provide patients with timely, convenient and humanized medical services. Strengthen doctor-patient communication, improve the content of communication, emphasize communication skills, improve communication methods and ensure the effect of communication. To establish a sound medical safety management organization, effectively strengthen the internal management of hospitals, implement the core system of medical care and safety measures, ensure the legal, reasonable and safe use of medical instruments and equipment, and avoid medical errors and accidents. To strictly technical access system, standardize the behavior of medical practice, strict implementation of diagnosis and treatment, nursing technical specifications and routines, strengthen the hospital infection control, to ensure medical quality and medical safety. Strict implementation of pharmaceutical pricing policy, to put an end to the phenomenon of indiscriminate and unreasonable charges, and effectively reduce the burden of medical costs on patients.
2, improve the doctor-patient dispute handling procedures, according to the law to properly dispose of doctor-patient disputes
Health hospitals to develop doctor-patient dispute prevention and disposal plan, set up doctor-patient dispute prevention and disposal organizations, adhere to the principle of timely detection, effective disposal, and strive to nip the contradictions and disputes in the bud, to avoid the doctor-patient disputes triggered by the public security cases and mass incidents. (c) To avoid public security cases and mass incidents caused by disputes between doctors and patients. Health centers should improve the internal security protection work mechanism, timely resolution of medical disputes arising from medical accidents, doctor-patient conflicts, etc., and gradually bring the disposal of doctor-patient disputes into the legalized and standardized track, protect the legitimate rights and interests of doctors and patients according to the law, and appropriately deal with the public's reasonable demands.
3, to strengthen the internal security management of the hospital, to maintain normal medical order
Health hospitals should be regularly organized to carry out learning and training of key positions in the security work, the implementation of the internal security measures. Implement the production safety responsibility system, carry out regular safety inspections and important time and holiday surprise inspections, timely elimination of internal security risks. Formulate and improve emergency response plans for the prevention of terrorism, disasters and accidents, and mass incidents, and organize drills. Strengthen the security management of important parts and key sections, do a good job in the management of accounting rooms, confidentiality rooms, archives, computer information rooms, warehouses of important materials, wards, pharmacies, fee collection offices, etc., do a good job in preventing robberies and sabotage, and install physical and technological defense facilities in accordance with the regulations, and have a watch guard at night, () to ensure that there are no major defensible criminal and public security cases. Strengthen the contact with the government, the public security police agencies, seriously investigate and deal with and combat serious impact on the normal medical order jeopardizing the personal safety of medical staff, patients, criminal behavior.
4, seriously rectify the order of the medical market, resolutely crack down on the illegal practice of medicine
The hospital should be carefully organized, in-depth and solid to carry out a special action to combat the illegal practice of medicine, to take the daily supervision and inspection, open and secret search and surprise inspections, and so on, to the illegal medical advertisements, over the scope of practice to carry out rigorous investigations and deal with. At the same time, the fight against illegal practice of medicine and strengthen the approval of medical institutions and standardized management, the establishment of a sound long-term regulatory mechanism to improve the medical staff, medical institutions and practitioners of law-abiding awareness, for the creation of safe hospitals to create an excellent medical environment.
5, establish rules and regulations, strengthen supervision, prevention of crime
Our hospital to comprehensively organize and carry out medical ethics education activities, enhance service awareness, abide by the purpose of the service, improve the quality of service, and promote the construction of the style of work. Continue to carry out the governance of commercial bribery work, through self-correction to find out the problems and weaknesses, from the system, education and supervision, the establishment of a perfect Qiqiqi **** management, correction and construction, the masses are widely involved in the 'supervision mechanism, to promote the construction of safe hospitals.
Fourth, the work of the organization
1, publicity and mobilization, arrangements for deployment.
201* May-July, in the whole hospital to carry out "safe hospital" creation activities, set up a leadership organization, improve the management system, carry out extensive publicity and mobilization, arrangements for the deployment of the "safe hospital" creation activities. Content. Take a variety of forms, organize the majority of cadres and workers to study the spirit of the relevant documents, fully understand the importance of creating a "safe hospital" activities, enhance the sense of urgency and responsibility to carry out the creation of activities to mobilize the enthusiasm of all parties, and strive to create a strong atmosphere of social security group prevention and control.
2, a comprehensive start, the overall promotion.
201* August-December, the hospital departments around the "safe hospital" to create activities to implement the program requirements, combined with the hospital level assessment work, the overall promotion, the overall start of the "safe hospital" to create work.
3, assessment and evaluation, summary commendation
January-February 2014, against the national "safe hospital" to create assessment methods and assessment standards (for trial), to carry out a joint inspection and evaluation, and in due course to organize and hold a summary of exchanges, on the "safe hospital". "Safe hospital" creation activities advanced summary and commendation.
V. Specific requirements
1, the establishment of the organization, strengthen the leadership
The establishment of the health hospital to goat Yong President for the head of the "Fenglai Township Health Hospital to create a" Safe Hospital "activities of the leading group," the director of the health hospital departments to be The director of each department of the hospital should attach great importance to it. Efforts to form a hand personally grasp, the competent leader to take the lead in the creation of functional departments to grasp the specific pattern, to ensure that the personnel in place, the responsibility in place, the work in place.
2, clear responsibilities for the creation, pay close attention to the implementation of the work
All departments according to the "who is in charge, who is responsible for" principle, according to the creation of the target task, conscientiously fulfill the responsibility to create the work of the implementation of the measures. First, seriously organize the study and research of the national peace hospital to create assessment methods and assessment standards; second, against the standard detailed decomposition, clear responsibility for the establishment of a working table account, strengthen the work measures to promote the creation of work.
3, strengthen the supervision, the implementation of accountability
The hospital will take the way of regular irregular inspection or spot checks, etc., the creation of the work of the department to carry out supervision, on the existence of problems pointed out in a timely manner, and require rectification in place within a time limit, the director of the department does not attach importance to the occurrence of major accidents, affecting the stability of the community, depending on the severity of the circumstances were to carry out Responsibility, until the implementation of the comprehensive management of social security one vote veto.
Annex
Fenglai Township Health Center
Comprehensive governance and "safe hospital" creation work
Leading group list
Group? Leader: Mr. Yang Yong (hospital? Qiong (Vice President)
Members? Members: Tian? (Director of the Office)
Huang? Jian (medical director)
Wang Aiping (director of the hospitalization department)
Qing Peibin (director of the outpatient department)
Do? Wei (grass-roots section chief)
The leading group set up an office, Tian Zheng is the director of the office, responsible for the coordination and organization of work.