Oral sales skills and techniques

1, ask, guide him to say the reason for consideration

Salespeople have to ask the customer to reconsider the reason for targeted solutions to prompt customers to buy.

For example:

"May I ask where I didn't explain clearly just now?"

Or you can ask:

"Sir, is it a money problem?"

(If it is because of the price problem, you can apply for personalized some concessions and discounts with the higher level of leadership)

2, forcing the order, you have to let the customer choose one of the two.

After we put forward the two choices, customers will have roughly three reactions. Most people whether or not interested in buying, will choose one of the answers. Based on their responses, we make our next response and adjust our sales strategy.

3, wait. Hot pursuit, waiting for the customer to make a decision

The waiting here, is to wait on the spot, not that the customer back, in waiting for his people news.

To say directly to the customer: "Mr./Ms. xx, please think about it now, you can not afford to delay this dental problem, the longer the time, the more serious it may be. I will wait here for your decision after consideration and promptly arrange for you to be treated by xxx specialist." And remind him that he must stay there and answer all his questions until he makes a decision.

4, emphasize the limited time limited activities

Some customers in the hesitation, you can use the limited time limited activities policy to stimulate, promote the transaction.