1, title: write down the title of the ledger, for example, hospital transposition ledger.
2. Description of projects and problems: list the problems to be thought about or the projects to be improved, for example, how to improve the ward environment for inpatients.
3. Patient perspective analysis: Analyze the problem and project from the patient's perspective, imagine yourself as a patient experiencing the healthcare service, and record your feelings and feedback on each issue.
4. Improvement plan: Based on the results of the patient perspective analysis, appropriate improvement plans are proposed, which can improve the medical service process, strengthen staff training, and enhance the medical technology and facilities and other aspects of the improvement measures.
5. Implement measures: List specific implementation measures and timetables, clarify who is responsible for each measure, when to start implementation, and set measurable goals and requirements.
6. Inspection and Evaluation: Set up a regular inspection and evaluation mechanism to ensure the implementation and effectiveness of the improvement measures, record the results of each inspection and evaluation data, and adjust and improve the measures based on the data.
7. Conclusion and Summary: At the end of the ledger, summarize the improvement measures and effects of each issue.