The hospital adheres to the people-oriented management mode, and took the lead in implementing the employment contract system in the county's health system in 2000, implementing cost management, full floating salary and bonus for all hospital employees, and adopting the performance-based distribution mechanism to maximize the mobilization of the hospital staff's motivation to better adapt to today's fierce competition in the medical market, and creating standardized management of the hospital and the development of the hospital's business favorable conditions.
In recent years, people-oriented, focusing on the medical business to the outside constantly extending and expanding, with the quality of hospitals, hospital reputation as a means of management, and gradually realize the quality, efficient and convenient management goals, the hospital will develop into a standardized management, excellent quality of service, with the effect of the scale of the modern combination of traditional Chinese medicine and Western medicine of the general hospital, and make it a model of traditional Chinese medicine hospitals and hospitals of the second grade Chinese medicine in Chongqing City.
Medical quality - the fundamental survival
With the medical market into the era of market economy, the quality of service, especially the level of quality of medical care to a considerable extent to become the cornerstone of the hospital's survival and development. Therefore, the main system for the first, management-based, measures for the actual means and methods to improve the level of medical quality, has established a three-level physician visits, consultation system and medical care operation norms, protocols and quantitative medical quality assessment standards in the system, business operations to maximize the maintenance of patients' lives and health rights; increase talent training, more than 10 professionals and technicians to the hospital of the Heavy Medical College, the three medical university hospitals for further study. University Hospital for further study, the introduction of professional and technical personnel, give full play to their experience and knowledge, accelerate the rapid growth of the hospital's talent, and gradually establish a echelon of professional and technical personnel to adapt to the development of clinical medicine, the age structure and structure of professional competence; the introduction of high-tech and modernized medical equipment, to improve the diagnosis and treatment of the reliability and effectiveness of the hospital's external competition to enhance the strength and image of the hospital for the quality of clinical medical care to provide more real and comprehensive medical information. More authentic and comprehensive medical information. It has formed a Grade IIB Chinese medicine comprehensive hospital with a complete set of departments, a wide range of business programs, fine services, advanced equipment, and an elegant environment, and has become an indispensable and distinctive medical institution in Liangping County.
Integration of scientific research and clinic. Strengthen the continuing medical education of professional and technical personnel, constantly update professional knowledge and improve business skills. Keeping pace with the development of modern medicine, with the aim of improving the quality of clinical diagnosis and treatment and meeting the increasing demands of the masses for multi-faceted and multi-level medical services, we have been active in the academic atmosphere of the hospital, developed and introduced new clinical research projects, and published 112 papers in various academic journals across the country. Among them, the Acupuncture and Moxibustion Department's "Acupuncture and Drug-Controlled Treatment of Peripheral Facial Nerve Paralysis" and "Acupuncture and Drug-Controlled Treatment of Primary Gouty Arthritis" were awarded the first and second prizes of scientific and technological achievements of the People's Government of Liangping County in the mid- to late-80's; and the Department of Anal and Intestinal Medicine was the first one to teach an international student in Chongqing Traditional Chinese Medicine and Healthcare System in 1999.
Conduct construction - the guarantee of sustainable development
From 1998, with the county health system conduct review work as an opportunity to carry out the construction and rectification of the industry's style of work in a deep and persistent manner, patient-centered, high-quality service activities to carry out the development of the hospital always. Strictly enforce the annual "line evaluation implementation, rectification program" and "line evaluation awards and penalties rules", regularly organize social mass participation in the hospital line evaluation work, take the initiative to accept social supervision, seriously listen to the views of the masses, and widely collected social suggestions, as far as the hospital's existing efforts to solve the hot spots reflected by the masses, the difficult problems; the publicity of the price of medical services, drug prices, the establishment of the quality of service complaints and service price inquiries, the implementation of a one-day list of in-patient services; the establishment of a one-day list of in-patient services. The implementation of inpatient one-day list; the establishment of regular doctor-patient communication, and effectively improve the doctor-patient relationship, the quality of the implementation of the doctor-patient communication system as a quality of service assessment, and incorporated into the annual assessment, promotion, advanced selection, etc.; the establishment of a free special service emergency telephone 53999999, rescue vehicles, personnel, equipment and 24-hour free service, so as to make it become the second "120 "After the county and a standardized, fast, safe green emergency channel.
Hospital business work around the good treatment of patients, services to patients, satisfied with the patient to carry out the rapid development of business in recent years can not be separated from the masses of people involved in the construction, understanding and support, the masses of hospitals to provide services to the satisfaction of more than 95%. Two departments were named "women's civilization demonstration post" by Chongqing Municipality, three departments were named "women's civilization demonstration post" by the county, a department was named "women's quality standard excellent team" by Chongqing Municipality. ", the hospital for the county "best civilized unit".
Strict implementation of rules and regulations, and timely investigation and handling of medical services activities in the unhealthy wind. The unhealthy trend has always taken a high-pressure situation, to maintain the seriousness of the hospital management system and protect the legitimate rights and interests of the masses, purify the professional ethics, warning and education of the staff.
The hospital can have today's scale and speed of development, it is thanks to the long years of unremitting efforts to pay close attention to the construction and rectification of industry style, in the increasingly fierce tide of the market economy, not only is the change in the concept of service, and more importantly, the service behavior, service mode, the level of service quality so that the masses really appreciate the quality of the heart, high efficiency and convenience of the management objectives are being constantly being achieved, the construction of industry style! Is a long-term, recurrent work, is one of the important factors to protect the sustainable development of the hospital.
Reform and innovation - the way to go
Reform and innovation is the foundation of the hospital's sustainable development, drawing on the mature management system and methods of modern enterprises, and steadily promoting the reform of the hospital's personnel and distribution system. Liangping County Hospital of Traditional Chinese Medicine administrative measures, Liangping County Hospital of Traditional Chinese Medicine staff rewards and punishments provisions, Liangping County Hospital of Traditional Chinese Medicine wages, bonuses and various subsidies issued as a management platform, to strengthen the quality of service, service efficiency, service credibility; the use of performance-based distribution mechanism, maximize the mobilization of staff motivation and dedication to the spirit of dedication to the work of the staff to cleanse the staff of inertia, and exploratory out of the scale of the hospital to develop, outstanding characteristics of the Chinese medicine hospital. The development of Chinese medicine hospital development road with outstanding characteristics.
Situation education--pressure and motivation
With the establishment of the medical market system, the competition in the medical market will be more intense. First, the external environment forces the medical institutions in the quality of medical care, quality of service, quality of the environment more humane, comfortable, coupled with the shortening of space and time, the competition is no longer only limited to competition within the county, more competition between the development of districts and counties; the second is the reduction of direct financial investment in health care, the need for more units to accumulate to cultivate professional and technical personnel, to improve and add new medical equipment, to complete the hospital Infrastructure construction, especially for Chinese medicine hospitals such a thin base, the various undertakings are in the start-up phase of the health institutions, the pressure is relatively increased; Third, the labor charges are subject to policy inhibition of "total control, structural adjustment" and the survival of hospitals to form a contradiction in terms of conflict and aggravate the difficulties of the hospital's survival and development; Fourth, due to the use of borrowing ways to Construction and development of the hospital, the future financial pressure will increase with the fierce competition in the market risk factors, the hospital is facing a critical situation, only through the formation of a strong sense of risk and crisis awareness of the staff to increase the momentum of hospital development, to resolve the pressure in the development.
Nature of work - service
Correct understanding of the nature of work, in order to truly patient-centered, quality service work. Regularly carry out professional ethics education, improve the humanistic qualities of the staff, the formation of the hospital's unique cultural atmosphere; good professional and technical staff of the transfer, help, bring and inter-divisional collaboration, focusing on the service links and quality, see the spirit of the subtleties, highlighting the service, to provide a full range of humane services for the general public.
Management core - authorization
Strengthening hospital management, the full implementation of the hospital and departmental level of responsibility, division of labor and collaboration, democracy and concentration will reflect the core of management - authorization, with a perfect system to ensure the realization of the management goals!
To establish a set of competitive incentive mechanism suitable for the development of the hospital, fully mobilize the enthusiasm of the staff.
Management soul--innovation
Market economy conditions, the concept of management is the fact that each industry must face and face up to, the development of medicine is changing rapidly, innovation on the development of the hospital is its soul. First, to further emancipate the mind, abandon the concepts and modes of thinking that are not compatible with modern development; second is to strengthen learning and exchange, complement each other, make full use of the mature experience to shorten the development cycle; third is to set the wisdom of the masses, advice, brainstorming, *** with the soul of the operation to inject vitality and vigor.
Hospital components
Hospital components directly reflect the comprehensive strength of the hospital, around the following four elements of the hospital's comprehensive strength is constantly refined. First, the human element, but also one of the most important elements, the overall quality of people directly proportional to the quality of service, but also to create the fundamental factors of productivity, and strive to create space for talents to expand their talents; Second, the environmental elements, with the improvement of people's living environment, the content of medical services, methods, quality requirements are more diverse, multi-level, only beautiful, comfortable health environment to meet the growing demand for health services. To meet the growing demand for health services; Third, the equipment element, only to follow the development of medicine and society, within a certain period of time, a certain region to maintain and hospital level, business development of medical equipment, in order to maintain a high level of competitive strength; Fourth, the financial element, capital is the most important factor in the development of the cause of the lack of funds in the market nowadays no longer have the survival of space, the cause will not be accomplished, strengthen the hospital, the hospital will not be able to achieve anything, and the hospital will not be able to meet the demand for medical services. Career will be nothing, strengthen hospital management, rational scheduling and utilization of construction funds, open source and cut costs, taking into account the accumulation of units and staff welfare benefits with the development of economic level and improve.
Liangping County Hospital of Traditional Chinese Medicine to innovation and strength as a mission, always remembering that crisis and opportunity coexist, pressure and power coexist. Pressure is transformed into power, seize the opportunity in the crisis, unite in agreement, in the same boat ****, this is the spirit of Liangping County Hospital of Traditional Chinese Medicine to fight for.