Before we face a new year, we have to evaluate the previous work seriously, and improve their own which do not do enough. The following is organized by me for you "hospital pharmacy year-end work summary", for reference only, welcome to read.
Hospital pharmacy year-end work summary (a)I try to learn business knowledge, consciously abide by the rules and regulations of the hospital, in the work of conscientious and responsible, conscientious and conscientious. Over the past year, the hospital pharmacy management has achieved good results, widely recognized by the leadership and colleagues and fully affirmed. Now the work is summarized as follows:
First, strengthen the study, not only to improve their overall quality
In recent years, the hospital in the patients to improve good service at the same time, to achieve the extraordinary development of all aspects of the management of the drugstore, which also puts forward a higher standard and more stringent requirements, in order to adapt to the work of the development of the situation requires that I try to In order to adapt to the development of the work situation needs, I strive to strengthen learning, and constantly improve the individual's own political quality and business level.
In politics, I conscientiously implement the party's basic line policy, through newspapers, magazines, books and actively learn political theory.
In business, I insist on reading professional books, and constantly accumulate management experience, improve business skills, and strive to adapt to the new needs of the development of pharmacy management. Through continuous learning and exercise, the level and efficiency of drugstore management has been greatly improved.
Two, conscientious completion of all tasks
First, do a good job in the daily management of the warehouse. Through the establishment of a strict system of acceptance into the warehouse, in order to achieve the quality and quantity of storage of drugs and equipment, the storage of drugs and equipment, the implementation of the class shelf storage, so that the library is clean, neatly stacked, with the same product concentration, specifications according to the order of the storage of the ground. No debris in the library, no dust on the shelves, all kinds of materials, diligent inspection, diligent maintenance, diligent cleaning, for the hospital departments to provide a better drug and equipment logistics and services.
The second is to give full play to the role of help, to help new comrades as soon as possible to familiarize themselves with the workplace. Through solidarity, mutual cooperation, *** with the completion of the work of the task.
Third, the successful completion of the warehouse relocation work. Because of the development needs of the hospital, the drugstore in December for the overall relocation. I through scientific planning, co-ordination, the relocation of drugs, classification, placement, storage, etc. are to do in an orderly manner, in adherence to the daily work of the pharmacy at the same time, in the shortest possible time to implement the overall relocation of the pharmacy.
Three, strict self-discipline, conscientiously comply with the rules and regulations of the hospital section
I am in the work of self-discipline, conscientiously comply with the rules and regulations of the hospital and the Pharmacy Department. In particular, pay attention to adhere to the rules and regulations of the management of the drugstore, fire and security work, to ensure that the normal operation of the drugstore throughout the year, no accidents.
In the hospital and the leadership of the correct leadership of the department, in the support and help of comrades, I have made some achievements in the work, but there are still some shortcomings, the need to further improve the working methods, improve efficiency, in the work done better and better.
Hospital pharmacy year-end work summary (two)20xx year pharmacy in the hospital leadership of the correct leadership and support, closely around the hospital's work priorities and requirements, members of the department to unity and cooperation, pragmatic, conscientious and responsible state of mind to carry out the work of the annual drug revenue of xx million yuan, of which xx million yuan of income from traditional Chinese medicine, accounting for the annual income of xx% of the drug revenue, proprietary Chinese medicines revenue xx million yuan, accounting for xx% of the annual drug revenue, the utilization rate of traditional Chinese medicine was xxx%, and the income from chemicals and biological products was xx million yuan, which accounted for xx% of the annual drug revenue. xx Branch Pharmacy business income was xx million yuan, an increase of xx% over the previous year. The error rate of prescription dispensing was controlled at less than 1 in 10,000, and the annual tasks and goals were successfully completed. Now the work is summarized as follows:
First, actively mobilize to do a good job of double creation, in-depth development of hospital quality management year
This year is our hospital to create a grade hospital acceptance and in-depth quality management of hospitals in a year, the entire staff in accordance with the overall requirements of the hospital, held a number of meetings of the department, the department members of a wide range of propaganda and ideological mobilization, so that everyone Can wake up to the importance of the creation of grade, improve the enthusiasm to participate in the creation of grade. Organize members to study the relevant laws, regulations and documents, carry out professional ethics education, clear job responsibilities, strengthen the training and assessment of business knowledge, improve the system construction, while improving the relevant information, for the smooth passage of the double acceptance of the work has laid a solid foundation.
Second, standardize the management of the department
I take the double standard and hospital quality management as an opportunity to seriously improve the management of the department.
First, the system of the department, norms, procedures for a comb, checking for gaps, the perfect perfect, the development of a complete set of departmental management documents, so that we can follow the rules, with the system of management.
Secondly, with the hospital to do a good job of pay for performance, this work is the hospital in line with the reform of institutions and the overall requirements of the scientific development of hospitals to break the big cake, according to the distribution of work, quality and efficiency of the reform, I actively responded to a wide range of publicity, so that every member of the awareness of the importance of the reform of the performance of this room payroll take a fair and reasonable, the priority of quality and efficiency, and gradually reformed in place, fully mobilized, and the importance of the reform of the hospital.
Third, take the initiative to look for problems and identify potential conflicts. Members of the section more ideological work, has to members of the heart, thought exchanges. Actively create a relaxed and happy working atmosphere to reduce the occurrence of errors and accidents.
Fourth, strengthen the ideological and political learning, seriously study the party's policies, write a good experience.
Fifth, the organization members to study the documents issued by the hospital, convey the spirit of the hospital affairs meeting, and seriously implement the implementation.
Six is to make good contact with other departments, collaborate with each other, and serve the clinical departments.
Seven is to do a good job of prescription review work, in accordance with the "prescription management approach" strict audit of prescriptions, large prescriptions, there are security risks in the prescription hit back to modify, and the establishment of a registry. Monthly review of prescriptions on time, thus improving the quality of our prescriptions and strengthening medical safety.
Eight is to do a good job of clean medical practice, anti-commercial bribery work. Publicize and educate our staff to set up "wholeheartedly" for the people's service idea, regardless of pay, regardless of pay, set up a noble image of medical ethics and medical style, strict self-discipline, put an end to the crooked and evil, purify the air in the medical field.
Three, the quality of drug management
The quality of drugs is not only related to the patient's life safety, but also related to the hospital's medical safety and reputation. I strictly control the quality of drugs purchased:
First, the management of suppliers, the establishment of supplier information files, request three certificates, signed the supply of quality assurance agreement;
Second, the purchase of drugs management, the development of a set of plans, audit, procurement to acceptance of a complete set of procedures related to the name of the purchase of drugs, approval number, date of manufacture, expiration date and other basic information carefully reviewed, recorded, and quality problems are not allowed! We carefully review and record basic information such as name, approval number, production date, expiration date, etc. of the purchased drugs, and those with quality problems are not allowed to be put into storage, so as to ensure the quality of the purchased drugs. The drug expiration date of the implementation of dynamic management, in order to first-in-first-out principle, near the expiration date of the drug timely report and notify the clinical departments, so as to ensure the safety of clinical drugs, reduce hospital losses;
Third, actively collect drug-related information, always pay attention to the adverse drug reactions, do a good job of adverse drug reactions record, this year, the report of the adverse drug reactions to six.
Four, do a good job of drug bidding and purchasing
Drugs on the procurement rate of more than 95%, to meet the provincial drug bidding and purchasing requirements. Actively do a good job of drug procurement, explore the amount of drugs suitable for our hospital storage, scientific storage, reasonable reduction of inventory, less backlog, to meet clinical needs.
Fifth, strengthen the business training
Strengthen business training, improve the quality of medicine staff is not only to enhance the quality of medical care to reduce the need for errors and accidents, but also a measure of personal development. I actively engage in the "three basic" training and testing work, pay close attention to the quality of the staff from the drug business, supervise the staff from the drug to participate in a variety of internal and external training, to encourage participation in the title, license examination, this year, I have three people have passed the workers level examination. Four people through training to obtain a license to practice medicine.
Six, standardize the management of disposable consumables
I in accordance with the requirements of the Ministry of Health to strengthen the management of medical disposable consumables, strict audit of the qualifications of the supplier, ask for the "three certificates", the establishment of the file, according to the provisions of the warehouse acceptance, out of the warehouse, and so on, records, and according to the requirements of reporting the adverse events of medical devices. The company's main goal is to provide the best possible service to its customers, and to provide the best possible service to its customers.
Seven, the prevention and treatment of influenza A
In order to improve the prevention and treatment of influenza A in our hospital, in accordance with the requirements of the hospital to stock up on related materials, medicines, and organize the members of the department to learn the prevention and treatment of hospitals, and actively do a good job of preventing and treating the disease.
In 20xx, although the work of my department has made some achievements, but there are still the following shortcomings:
1, is that although the establishment of a complete set of work system, but there are still some shortcomings, need to be further improved.
2, is from the pharmaceutical personnel business quality to be further strengthened.
3, is the training of clinical pharmacists have certain difficulties, need to hospital leaders to give attention and support.
4, is a serious shortage of storage area, storage conditions need to be further improved.
The above shortcomings have to continue to strengthen our management in the new year, improve the system, so that our work is healthy and orderly development. On the work of 20xx, we put forward the following ideas:
First, continue to strengthen the quality of medicine personnel business, take self-study and hospital leaders to arrange for short training to higher hospitals, comprehensively enhance the quality of medicine personnel business, focusing on the cultivation of talent.
The second is to do a good job in the follow-up work of the construction of the Chinese medicine room
The third is the implementation of a reasonable distribution of performance pay, pay attention to the quality and effectiveness of the rewards and penalties, and fully mobilize the enthusiasm of everyone, so as to improve the management of the department.
The fourth is to grasp the "three unified" work.
In short, we still need to strengthen management, improve their own quality, looking forward to the next year's work to further enhance the work, and strive to make all the work to do the best, for the development of the hospital to contribute to their own strengths.
Hospital pharmacy year-end work summary (two)Hospital pharmacy work is a science, is a set of professionalism, management and economy as one of the comprehensive work, hospital pharmacy work summary. In the past 20xx year, the work of the drugstore adhere to the "scientific concept of development and build a harmonious hospital" as its own responsibility, and conscientiously carry out the implementation of the relevant laws and regulations of the management of the drug policy, in the hospital party and government leaders of the concern and the management of the President of the direct leadership of the administrative departments and departments in the relevant administrative departments and the strong support of the hospital's work focus closely around the and Adapt to the new rural cooperative medicine employees medical insurance drug requirements, leading the entire staff, with solidarity and collaboration, pragmatic and realistic state of mind, successfully completed the beginning of the hospital's new leadership team to develop the various tasks and goals. Now will be a year of work in the drugstore summarized as follows:
First, strengthen the theoretical study, improve the political and ideological awareness of the staff
adhere to the serious study to learn and comprehend the spirit of the year of hospital management and the focus of the work of each stage, in the busy daily work, without formality, combined with the actual situation of the section of the study and discussion, to motivate the staff to actively participate in promoting the reform of the hospital. The staff of the department is actively involved in promoting the implementation and execution of various reform measures in the hospital. Learning the spirit of the documents related to the governance of commercial bribery, and in accordance with the requirements of serious self-examination and self-correction. And on this basis, it has established and improved the long-term mechanism and measures to prevent commercial bribery. Wholeheartedly for the patient service, do a good job of clinical first-line window drug security supply services, and strive to create a civilized service advanced window, so that patients are satisfied in the hospital, to create a hospital of good faith and work hard.
Second, do a good job of drug management, to ensure that the clinical need for medication
1, to protect the supply of drugs
20xx January-November period, the new hospital into the use of more than xx drugs, to stop the long-term use of drugs xx. According to the requirements of the Price Bureau, to complete the price adjustment of drugs x times, involving drugs xx. In addition, the pharmacy has found ways to basically satisfy the supply of some scarce drugs such as albumin and factor VIII, etc., and also meets the temporary needs of special clinical drugs and rescue drugs at any time. The pharmacy strictly controls the quality of purchased medicines, and in this year, all of the XX kinds of sampling inspections conducted by the Drug Administration of our hospital were qualified. In order to facilitate the departments to receive drugs, adhere to the noon without rest, achieved good results.
With the opening of the hospital's new outpatient building, completed the merger and relocation of outpatient pharmacy and western pharmacy, outpatient and emergency prescription volume ****xxx, prescription error rate of less than one hundred thousand. Configuration center (including the infection respiratory building) continues to expand the volume of services, the opening of additional CCU, nephrology, cardiology and clinical blood center, configuration of infusion volume *** up to more than xxx bags.
2, strengthen drug management
Strengthen the department's drug quality management team responsibilities, and often discuss issues related to drug quality, in order to prevent problems before they occur. At the same time, strengthen drug supervision, take scientific measures, strictly according to the nature of various drugs, rational storage, proper storage, in order to maintain stable drug quality, strict management of special drugs (xx products, xx, etc.).
Seriously complete the end of each month's drug inventory work, the Department's average drug loss rate is less than one and a half thousandths of the drug inventory. And with the financial office, information center joint consultation, actively implement the solution to the drug out of the amount of money and the financial office of the drug charges the amount of money to match the rate. Among them, the ward pharmacy groups of drugs per month inventory loss rate are controlled below 0.07%, high cadres pharmacy in the solution of the old cadres medication and hospital borrowed drugs have been innovative.
3, to carry out drug control
In order to implement the higher health departments to solve the problem of the masses "difficult to see a doctor, see a doctor," to reduce the pressure on the hospital health insurance, under the leadership of the Hospital Pharmaceutical Management Committee, from the second half of this year, more than 100 kinds of outpatient and emergency medicine to implement the total amount of control, to curb the rapid growth of drug spending, will be part of the abnormal increment (the number of drugs). The total number of drugs in the outpatient and emergency department has been controlled since the second half of this year to curb the rapid growth of drug expenditure, and some abnormal incremental (>50%) varieties of drugs will be discontinued and the use of restriction measures. As a result of these efforts, the average outpatient prescription amount has dropped by xx%, and the average emergency room cost has dropped by xx%. After the whole hospital medicine nursing and technical staff *** with efforts, safe, effective and economic use of drugs has become everyone's *** knowledge.
Third, the hospital preparation and quality control work
At the end of 20xx, according to the relevant provisions of the XX City Food and Drug Administration, our hospital to obtain a new approved document number preparation ***xx, x legacy preparations, x public medicine. Because there is no production site or corresponding equipment and can not be entrusted to the processing of preparations x, because there is no supply of medicinal raw materials or the quality of the unstable and can not be produced preparations x. 20xx January to November preparation room self-produced production of preparations or public medicines xx xx batch, qualified xx batch, qualification rate of xx%; outside the processing of the preparations xx qualified release of xx batch, qualification rate of 100%.
The hospital leadership attaches great importance to and care about the development of varieties of hospital preparations and the intrinsic quality. We in accordance with the requirements of the Municipal Drug Administration, the quality of homemade preparations to pay constant attention to, from the production site to the preparation of raw materials, packaging materials, etc. always high standards and strict requirements. Overcome some of the difficulties in the acquisition of raw and auxiliary materials (due to market shortages), preparations of many varieties (involving various types of materials), non-automated manual production (cumbersome), inexpensive (set by the Price Bureau), monitoring the lack of required instruments and equipment and other unfavorable factors, basically ensure the quality of the preparations to meet the needs of the clinic and the patient, the work of the work summarized the "hospital pharmacy work summary".
Pharmaceutical Inspection Office strictly implement the "medical institutions preparation quality management standard", in carefully inspect the quality of preparations, to ensure that the clinical characteristics of the use of preparations to make great efforts. This year *** to complete the preparation of finished products xx batches, semi-finished products xx batches of chemical inspection; xx batches of external preparations, internal preparations xx batches and sterile preparations xx batches of times the biological inspection. Regular inspections were also conducted on the air cleanliness of the preparation room and drug pick-up room. There was no error in the quality sampling of preparations in the city and district drug administration bureaus, and all the indexes met the requirements. This year, x preparations for re-registration declaration, to find out the "menthol camphor nasal drops" and other x kinds of preparations to improve the quality standard method, for the hospital to attract patients, to improve the social visibility has made a contribution.
Four, clinical pharmacy
1, our hospital since the beginning of the year was approved by the Ministry of Health as the first batch of nineteen clinical pharmacist training pilot bases, so far, has received x trainees (including the hospital x) training, the training is currently in progress according to plan. Clinical pharmacists go into the wards to carry out pharmacy monitoring work, provide individualized pharmacy professional and technical services to patients, and improve patients' drug therapy, which is welcomed by medical staff and patients.
2, to participate in the National Ministry of Health antimicrobial drug monitoring network and presided over the Shanghai region antimicrobial drug rational use monitoring network (27 second and third tier hospitals to participate), not only for the hospital's rational use of antimicrobial drugs, but also for the whole of the Shanghai region of antibacterial drugs play an important role in the monitoring of the rational use of antibacterial drugs. He actively participates in the monitoring of key antibiotics in the hospital, checks the use of related drugs in the wards every week, and reports to the higher leadership and informs the clinical departments in a timely manner, which strongly promotes the level of rational use of antibiotics in our hospital.
3, to carry out therapeutic drug monitoring, to achieve individualized drug delivery to patients. On the basis of drug monitoring of renal transplant patients, the monitoring of liver transplant patients has been carried out, and the drug concentration monitoring of mycophenolate mofetil in 20xx*** has been completed in more than xx specimens, which ensures the safety and efficacy of clinical drug therapy.
4, adverse drug reaction monitoring work has achieved certain results. Under the support of the hospital leadership, by constantly increasing publicity, our hospital adverse drug reaction monitoring and reporting work is basically normal, this year, adverse drug reaction reported case reports xx, the same as last year.
Fifth, to strengthen business learning and talent training, and constantly improve the business level of employees
We are all kinds of new employees according to the "hospital pharmacist rotation training program" requirements to strengthen the training. This year there are two new workers to complete the training program, the rotation of new workers to carry out the completion of the report defense and assessment, for new workers to lay the foundation for the future development of healthy business; at the same time, adhere to the regular business study of the whole department (12 times this year), please the hospital medical experts and undergraduate business backbone, to hold lectures on the new advances in medical or pharmacy professional knowledge by the staff, especially the welcome of the young workers.
Encourage the staff to participate in various types of continuing education, academic conferences and knowledge competitions, etc., and constantly improve the level of business. For example, five members of the Clinical Pharmacology Group participated in the "Second National Pharmacy Service and Research Conference - Clinical Pharmacy Knowledge Contest" and were awarded the second runner-up prize. xx comrades submitted xx papers to participate in the 20xx Shanghai Hospital Pharmacy Academic Annual Meeting, and x of them were exchanged at the meeting. Among them, x of them were exchanged at the conference and won the first prize and the third prize; they participated in the International Clinical Pharmacy Symposium organized by the School of Pharmacy of the University of XX, and won the third prize and the excellence prize. In order to safeguard the interests of patients and ensure the safety and economy of medication, the city's three hospitals took the lead in the implementation of the generic name of medicines prescribed to promote the standardization of medication, the requirements of the implementation of the generic name of medicines prescription system. In order to facilitate the clinical understanding of the use of limited indications for the use of medical insurance drugs, reasonable and accurate use of medical insurance drugs, in the hospital HIS information management system in the basic information base of the content of the drug to increase the use of limited indications for the use of medical insurance.
2, the implementation of reasonable mobility of staff positions and competitive recruitment system
In order to enable employees to fully understand and familiarize with the work of each position, in order to facilitate mutual cooperation, we have realized a reasonable mobility of some of the positions. In order to cultivate and encourage outstanding talents to stand out, we combined with the opening of the new outpatient complex, open competition within the scope of the Department of outpatient pharmacy team leader positions. After an open, just and fair application and defense, three winners stood out. The new leadership team also proved to be very effective in solving the problems faced by the new outpatient pharmacy. For example, the implementation of flexible working system, rectification of labor discipline and workload statistics system have achieved initial results. After the merger of outpatient Chinese and Western pharmacies, it is greatly convenient for patients to take medication, outpatient patient satisfaction is improving.
Seven problems
Although in the past year, after everyone's efforts to achieve great results, but we have to soberly see the problems and shortcomings. Such as individual workers in the work initiative to play, labor discipline to comply with the lack of; departmental business learning participation is not balanced, the quality of the number of papers to be improved, scientific research topics need to continue to strengthen; adverse drug reactions reported cases less, pharmacists under the clinical surface is not wide enough; outpatient emergency window front-line patient service skills and attitudes need to be perfected; the quality of drug quality management should be unremitting, the implementation of the hospital preparations GPP The implementation of GPP in hospital preparations is not thorough enough. These shortcomings are to be noted in the new year to overcome and solve.
Eight, the pharmacy department 20xx year work preliminary idea
20xx year will usher in the establishment of the xx anniversary of the hospital, the need for us to take ownership of the spirit of commitment to the patient service of medicine, teaching and research work, to create a model of Asia's first-class medical center in the city for the efforts of the hospital. According to the overall goal of pharmacy development in the hospital and the department, in order to accelerate the pace of discipline construction and talent training, and to strengthen the strength and depth of drug quality management, it is necessary for us to deepen the reform, innovate, and set new, practical goals on the basis of the achievements made in 20xx. The following is the preliminary idea of the work in 20xx:
First, the spirit of spiritual civilization
1, patient-centered, do a good job of outpatient and emergency window front-line service skills and attitudes of the training at the same time, and constantly improve the rate of patient satisfaction.
2, strengthen the political theory learning, resist "red packets, kickbacks," the unhealthy wind.
3, combined with the hospital spiritual civilization activities, to carry out colorful cultural and sports activities.
Second, the management of the department
1, conscientiously implement the "provisions of the Pharmacy Management of Medical Institutions" and "Shanghai Medical Institutions Pharmacy Management Code" of the spirit of the establishment, improve the rules and regulations, strengthen the standardization of the operation to prevent errors and accidents, to ensure the quality of medicines, and to improve the comprehensive capacity of pharmacy management.
2. Strengthen the management of drug circulation and use process, ensure inventory accuracy, reduce or eliminate the phenomenon of borrowing and changing drugs. Improve efficiency and reduce wastage.
3, the departmental drug quality inspection team to regularly check the issues related to drug quality, regular discussion of the problems found and solve them in a timely manner.
4, pay attention to the production and supply of hospital specialty preparations. Strictly in accordance with the requirements of the GPP is implemented and carried out in the daily production of preparations and quality inspection.
Hospital pharmacy year-end work summary (4)
Since 20xx, I conscientiously implement the party's policies, abide by the rules and regulations of the hospital, so as not to be late, not to leave early, and resolutely resist illegal and undisciplined behavior and the industry's unethical practices.
Seriously study the "Drug Administration Law" and "prescription management approach" and antibacterial drugs. Rational application, and the use of spare time for further study, and constantly improve the level of business and skills, love and dedication, work together to serve patients, learn from peers with a humble professional knowledge, timely and properly deal with the work of the emergence of temporary problems. Drugs placed neatly, strict management of poison, anesthesia, limited, dramatic and valuable drugs, regular inventory, to assist the Ministry of Finance to do a good job of economic accounting of drugs, found that the problem in a timely manner to find the reasons for the study of the treatment and timely solution. The daily work is responsible for the drug issuance and the request, issuance, prescription registration and storage of the second class of psychotropic drugs. Pendulum room is a whole, each person is like a part, all work together, up and down, cooperate with each other, help each other, quality and quantity to complete the tasks given by the superiors.
20xx year work direction:
Continue to improve the service attitude and improve the quality of service, found that the problem of timely solution to correct, combined with the actual work to actively improve the service attitude. Further strengthen the business learning, the business learning as the top priority. Actively participate in the business study organized by the hospital to increase new knowledge. Dispensing of medicines requires us to be particularly serious, careful, can not make any mistakes in the work, the light is economically damaged, the heavier will give the patient's physical and mental health and the hospital's economy, reputation and other irreparable losses. It is especially important to establish and improve the rules and regulations to ensure the quality of drug management system and procedures and put them into practice, strengthen the standardization of operation, play to the strengths, improve the quality and efficiency of work, and eliminate the occurrence of errors and accidents. Adverse drug reactions occurring in accordance with the provisions of timely reporting. Do a good job of drug inventory, assist the Finance Department to do a good job of drug economic accounting. There are shortcomings is not enough solid professional knowledge, we must strive to improve.
20xx annual work of the hospital has been the end of the work, the pharmacy work is no exception, as a pharmacy manager, for the work of the pharmacy has a deeper understanding of the process of work is more detailed and timely. At the same time, with the xx City Drug Administration and the City Health Bureau of the quality of mutual inspection work and supervision, the systematic work of the hospital pharmacy has been improved and has its own model and system.
In this year, the pharmacy conscientiously carry out the implementation of the relevant laws and regulations of the management of drug administration, in the higher departments and hospital leadership of the care and leadership, in the relevant functional departments and departments of the strong support, closely around the hospital's work priorities and requirements, the body of staff to unite and collaborate with the state of mind of the spirit of truth and pragmatism, and the successful completion of the work of the various tasks and goals. Limited to the 20xx annual health hospital pharmacy work is summarized as follows:
First, improve the workflow, improve efficiency, convenient for the patient
Outpatient pharmacy is the pharmacy directly in front of the patient's important window, how to facilitate the patient, how to improve the efficiency of the work of the pharmacy work is the focus.
1, I pharmacy pharmacy staff fixed for three people, but with the increase in the number of daily outpatient clinics, pharmacy staffing is gradually tense, the work is also randomly increased, in order to improve the work of the pharmacy, improve efficiency, but also in order to facilitate the patient to meet the premise of its requirements, first of all, do a good job of communicating with the patient, told them to wait patiently, pharmacy staff to cooperate with the prescriptions as soon as possible; secondly, in the case of outpatient clinic saturation, negotiate with the patient, and the patient to make a good choice. In the case of outpatient saturation, discuss with the patient, retain the patient's contact information, inform the patient that we will allocate the prescription as soon as possible and telephone notification to pick up the medication, so as not to increase their waiting time in the hospital.
2, by improving the workflow, mobile staffing, communication with patients and a series of measures to ensure the normal operation of the pharmacy work, improve efficiency, effectively change the queue for medication, medication difficult to get the phenomenon of patients to provide convenience. Also fully embodies the enthusiasm of all staff, work together to overcome the difficulties.
3, do a good job of weekly drug withdrawals, monthly drug checks. Each work to do a good job, for the next step of the work to play a good foundation for the daily on-duty staff to organize the drugs and income and expenditure accounting. To ensure the accuracy of the information system drug operation data, check the computer at any time. Strict implementation of operating procedures and prescription system, the annual inspection work carried out smoothly, the inventory of drugs to do the number of computers and books in line with the account, the account matches the goods, no errors and accidents. And check the drugs to do a heart, placed reasonably, neatly.
Second, do a good job of drug management
After the drugs into the warehouse, seriously do a good job of checking and acceptance of incoming drugs, drug expiration date management and daily maintenance of drugs. In the work according to the seasonal changes and outpatient medication timely adjustments to the drug plan a small number of times into the drug, so that the drug is often new, but also can save a lot of money into the drug.
Third, do a good job of financial reconciliation
1, according to the unified management of the hospital and the requirements of the daily settlement and timely submission of the amount and financial statements. Special circumstances to accept the unified arrangement of the financial office in time to close the accounts and submit the amount and financial statements. After the end of the inventory in a timely manner to summarize the relevant information sent to the financial, so that the pharmacy account is consistent with the financial work of the year basically to achieve timely and accurate closing.
2, 20xx year our hospital to carry out health insurance card real-time settlement work, as of 20xx year xx month x, *** counting outpatient card settlement transactions more than 1,000 people, data uploading to do a timely and accurate, detailed and timely registration. The data upload is timely and accurate, and the registration is detailed and timely. The reporting and settlement, reconciliation work is timely and accurate, and there is no anomaly.
Fourth, standardize the management of antimicrobial drugs
Strict prescription management, in accordance with the operating procedures of the pharmacy staff prescription dispensing dispensing prescriptions, strict comparison. Daily prescription check with the doctor, timely detection of problems, timely correction. Strengthen the management of the rational use of antibiotic drugs, carry out quarterly meetings, check the prescription medication, make prescription review work, do a good job every month to monitor the dynamics of antimicrobial drugs, to understand the use of antimicrobial drugs.
Fifth, standardize the management of special drugs
The poisonous narcotic psychotropic drugs in strict accordance with the "one double four special handover - shift" management, that is: special people, special cabinets, double-locked, special accounts, special prescriptions, and the strict implementation of the handover - shift system. -Shift system. This year, the hospital to do the prescription, drugs, inventory of the unity, did not appear without a prescription for the issuance of drugs, and drugs missing and other issues.
Six, do a good job in the pharmacy registration of various forms
1, adverse drug reactions / event report form: strengthen the monitoring and collection of adverse drug reactions, timely report to the higher health departments, the use of hospitals and nurses in a timely manner to do a good job of communicating with the favorable conditions. This year, no adverse drug reactions.
2, temperature and humidity, refrigerator temperature registration: to strengthen the management of hospital pharmacy drugs, the storage conditions of the warehouse drugs to standardize the daily observation of temperature and humidity changes, and do a good job of registration. Observe and adjust the refrigerator temperature at any time, and register in a timely manner.
VII, strengthen business learning, and strive to improve the quality of service
Seriously study drug knowledge, in strict accordance with the "hospital prescription management system", "pharmacy dispensing work system", "pharmacy dispensing duties" of the provisions of the dispensing of medicines, adhere to the inventory than the right to prevent the occurrence of accidents and accidents, proficiency in the pharmacy dispensing work system, pharmacy The pharmacy has a good grasp of the pharmacy dispensing system and pharmacy dispensing duties. In the past year to do wholeheartedly for the patient service, to treat people with courtesy, warm service, patiently answer questions, in constant practice to improve their own quality and business level.
20xx year, we are busy in the successful completion of the various stages of the work of the task, and thanks to the hospital departments, leaders at all levels of support, thanks to the inspection of the favorable development of the comprehensive quality of the results of the whole year, the quality of the pharmacy inspection and the unsatisfactory, but as a pharmacy management personnel we need to assess the quality of benchmarks to go up to evaluate their own work, we are working hard to perfect! We are working hard to improve ourselves. In the future, we will make up for our shortcomings in the various shortcomings, and gradually improve the work.