Overview of Platform Functions
Zhejiang Medical Insurance Public **** Service Online Office Hall provides a wealth of online service functions, including interpretation of medical insurance policy, business guide, online business, medical insurance account inquiries and so on. The public can inquire and handle medical insurance business anytime and anywhere through computers or cell phones and other devices, which greatly improves the efficiency of business.
Second, the online business process
In the Zhejiang health insurance public **** service online office hall, the user can follow the platform prompts, step by step to complete the health insurance business online. For example, users can choose the type of business to be handled, fill in the relevant information, upload the necessary supporting documents, and then submit the application. The platform will be reviewed and processed in the background, and users can check the progress and results of the processing through the platform.
Third, health insurance account inquiry and management
Users can also inquire about their personal health insurance account information, including payment records, medical expense reimbursement, etc., in the Zhejiang Health Insurance Public **** Service Online Office. In addition, users can also manage their medical insurance accounts online, such as changing passwords and binding cell phone numbers to ensure account security.
Four, health insurance consultation and interaction
Zhejiang health insurance public **** service online office hall also provides health insurance consultation and interactive functions, users can through the platform of the online customer service or message system, to the health insurance department to consult the problem or put forward suggestions. The health insurance department will reply to users' inquiries and feedback in a timely manner, enhancing interaction and communication with the public.
In summary:
Zhejiang Health Insurance Public **** Service Online Office Hall provides the public with convenient and efficient health insurance online services, including online business processing, health insurance account inquiry and management, and health insurance consultation and interaction. Through this platform, the public can more conveniently understand health insurance policies, handle health insurance business and enjoy better quality health insurance services.
Legal basis:
The Social Insurance Law of the People's Republic of China
Article 72 stipulates:
The coordinating area shall establish a social insurance agency. According to the needs of its work, a social insurance agency may set up branches and service outlets in the coordinated area with the approval of the social insurance administrative department and the organization and establishment management organ of the locality in which it is located.
The Social Insurance Law of the People's Republic of China
Article 74 stipulates:
Social insurance agencies obtain the data necessary for social insurance work through business operations, statistics and surveys, and the relevant units and individuals shall provide them in a timely and truthful manner.
Regulations on Medical Security in Zhejiang Province
Article 3 stipulates:
The work of medical security in this province adheres to the leadership of the Communist Party of China, adheres to the center of the people's health, and follows the principles of covering the whole population, urban and rural integration, clear rights and responsibilities, moderate protection and sustainability, establishes a multi-channel financing, stable and sustainable security mechanism, and improves the medical security system in line with the level of economic and social development. The medical insurance system is compatible with the level of economic and social development.