(a) management processes and business processes are mixed up;
(b) the core business processes are not clear, the core business processes are subject to unreasonable constraints on the function, resulting in a poor process;
(c) the core business processes are not focused on the customer, the market, not conducive to improving the competitiveness of the enterprise's market;
(d) the core business processes are not smooth (e) Processes are artificially divided and fragmented, resulting in serious waste;
(f) Poor workflow, empirical work methods, and much coordination;
(g) Ineffective control of purchasing business processes, resulting in high purchasing costs and reduced quality;
(h) Logistics and distribution unreasonable process, resulting in a long supply cycle, customer dissatisfaction;
(ix) the lack of unified planning for the management information system, the leadership did not pay enough attention;
(x) the failure of the enterprise information management platform construction. (i) help enterprises to comprehensively diagnose and analyze business processes, strategies, organizational functions, and informationization level;
(ii) clarify management processes and business processes;
(iii) sort out and evaluate enterprises' original core business and management processes;
(iv) provide enterprises with training on optimization of business and management processes;
(v) carry out business process (v) reorganization, design and optimization of business processes, the establishment of market- and customer-oriented workflow;
(vi) dredge the enterprise information flow, workflow, to meet the business needs;
(vii) to help enterprises to establish information technology management platform, improve the ability to respond quickly;
(viii) to assist in the selection of enterprise software, and cooperate with the software vendors in the implementation of information technology management.
(ix) develop management systems and operating procedures and operating procedures around the process. (a) the establishment of a customer, market-oriented business, management process system;
(b) the core business, management processes are clear and concise, and work efficiency;
(c) optimization of work methods, improving the quality and efficiency of work;
(d) smooth processes, ineffective labor reduction, cost reduction;
(e) workflow, information flow is smooth, operating costs are easy to control;
(vi) reduce unnecessary process links, improve efficiency;
(vii) basic management standardization, information technology management implementation is successful;
(viii) the key control points of the business process is strengthened, the results of the work is more controllable, and the goal is easier to achieve. Today I saw a very interesting question on Zhihu, "How can I improve the ATM machine to ensure that users will not forget to return their cards?"
The answers are varied. Some said to install a screen door, the door can not be opened without drawing a card; others said to put the card slot exit and the coin outlet in a field of vision; there are even some people proposed to make a warning device, the machine without removing the card and the sound of the alarm and flashing red light.
All of these various ideas can indeed solve the problem of forgetting to return the card. But note that it's always important to keep the symmetry of the cost-benefit ratio in mind when designing products. How much manpower and material resources would it take for a bank to face tens of thousands of ATM locations that have been rolled out, and collectively go back and remodel their equipment just to improve the user experience that much? How many banks would have the drive to do it?
So, of course, the best answer on Knowledge is:
Return your card first, then pay for it. Just upgrade the ATM system.
Optimizing product processes is always the best solution for cost savings and efficiency.