You can complain.
On the Zhengcai Cloud platform, reverse bidding means that suppliers actively quote prices based on procurement needs, rather than buyers actively making inquiries. If problems arise during the reverse bidding process, suppliers can complain through the complaint channel of the Zhengcai Cloud Platform. Complaints can be made against merchants for inappropriate behavior, including violating bidding rules, providing false information, refusing to perform contracts, etc.
The Zhengcai Cloud Platform will investigate and handle complaints and take corresponding measures based on the investigation results to protect the legitimate rights and interests of purchasers and suppliers and ensure the maintenance of a fair competitive environment. The establishment of complaint channels can effectively maintain market order and promote suppliers' honest operations.