Work summary, to the year-end summary, half-year summary and quarterly summary of the most common and used. As far as its content is concerned, the work summary is a time period of the work of a comprehensive and systematic total inspection, total evaluation, total analysis, total research, and analysis of the shortcomings of the achievements. Below I give you a personal summary of the end of the year, I hope you like!
Individual year-end work summary 1
_ year has passed, looking back on the work of the year since, there are fruitful joy, there are colleagues and colleagues to collaborate with the hard work of the attack, there are also encountered difficulties and frustrations when despair, the time flies, do not know, full of hope, accompanied by the beginning of the new year is approaching. It can be said that the year is the company to promote the reform of the industry, expand the market, the key year of sustainable development. Now on the important work of the year is summarized as follows:
First, learning with an open mind, hard work, successful completion of the task!
(a) in the year, I consciously strengthened learning, humbly seek advice to explain the confusion, and constantly clarify the work of the thinking, summarize the work methods, on the one hand, dry learning, learning to do, and constantly master the methods to accumulate experience. I focus on the work task as a pull, relying on the workplace to learn and improve, through observation, feel, access to information and practice exercises, faster completion of the task. On the other hand, ask books, ask colleagues, and constantly enrich the knowledge and skills. At all levels of leadership and colleagues to help guide the continuous progress, and gradually understand the work of the basic situation, find the entry point, grasp the work focus and difficulties.
(2) year engineering maintenance are: in the bathroom back wall tiling, ceiling repair, two dormitory corridor guardrail and dormitory balcony guardrail repair, and all kinds of small and large repairs have amounted to a few thousand pieces of more!
(C) love and dedication, solid work, not afraid of difficulties, the courage to take on the heavy burden, enthusiastic service, in their positions to play their due role
Second, the heart of the work of this job, conscientiously fulfill their duties, highlighting the focus of the work, the implementation of the management of the target system of responsibility.
(a) the first half of the year, the company has developed a sound protocol and attendance system in the second half of the year, the Department of Administration organized the year's work arrangements for the layout of the meeting at the end of the implementation of the completion of the work objectives assessment, the results will be included in the end of the year performance of the managers of the departments. In the process of implementing the work objectives of the dormitory management to improve the work system, and strongly promote the overall improvement of the management level.
(b) of the cleaners weekly irregular inspection scores, on the good reward, poor penalty.
(C) do a good job of fixed asset management requirements responsible for the management of fixed assets in the dormitory.
Supervision, management, repair and use of fixed assets maintenance.
(d) Strengthen the organization and leadership, the effective implementation of the fire work responsibility system, in order to fully implement the "prevention-oriented, prevention and elimination of the combination of" policy, the company's fire safety work under the leadership of the higher level, the establishment of a fire safety inspection system, thereby promoting the effective implementation of the fire safety work.
Third, the main experience and gains
In the security work in the past two years, to complete some of the work, made certain achievements, summarized in the following aspects of experience and gains:
(a) only to correct their own position, and work hard to familiarize themselves with the basic business, in order to better adapt to the workplace.
(ii) Only by taking the initiative to integrate into the collective and deal with all aspects of the relationship can we maintain a good working condition in the new environment.
(c) Only by adhering to the principle of implementation of the system, serious statistical inventory, in order to fulfill the requisition and receipt of supplies.
(d) only to establish a sense of service, strengthen communication and coordination, in order to do a good job within the work.
(v) to strengthen the communication with employees, to do a good job of communication with employees, to solve the emotional problems of employees at work, to exchange ideas with employees.
Fourth, strengthen the inspection, timely rectification, and correctly recognize themselves in the work.
(a) carry out routine checks. The safety education work as one of the key inspection content. Winter company fire safety inspection of wires and dormitory areas.
(ii) after such an intense and orderly year, I feel that my work skills on a new level, do every job has a clear plan and steps, action has a direction, work has a goal, the heart really has a bottom! Basic to do a busy but not chaotic, tight but not scattered, clearly organized, things are clear, fundamentally get rid of the just joined the work only focus on hard work, do not know the phenomenon of summarizing experience. In this way, I walked into this year from the infinite busy, and from the infinite easy out of this year, and, at the same time in the work, I also understand the reasoning of the people, but also understand that a good state of mind, a zeal for the work and its relative sense of responsibility is how important
(C) summed up: in the work of the year in contact with a lot of new things, resulting in a lot of new problems! , but also learned a lot of new knowledge, new experience, so that their ideological understanding and working ability to have a new improvement and further refinement. In the daily work, I always ask myself to start from the actual, adhere to high standards, strict requirements, and strive to achieve business quality and moral quality double improvement.
Fifth, to convene regular working meetings
Listen to the views of the staff below, dare to recommend the wise, summarize the work achievements and problems, and take timely countermeasures!
Six, there are shortcomings
In general, there are still shortcomings, there are still some urgent need for us to solve the problem, mainly in the following areas:
1, not enough to learn new things, often based on experience in the work, with the previous work set to deal with the problem, showing the work of the bold innovation is not enough.
2, the Ministry of individual employees, pride is high, work on my own, self is, the company's system of public non-compliance, between colleagues to stir up right and wrong, mockery, cold words, these situations are not conducive to the unity of the colleagues to be educated from the ideological or punished for the creation of a good working environment and image of the enterprise.
3, the dormitory theft, although we have done a lot of work, door and window reinforcement, with its company and staff propaganda to improve the awareness of self-prevention, but this can not solve the fundamental problem, and then caused the attention of the higher leadership, the industrial park has now installed a high-definition video surveillance system, so that better prevention of theft occurs.
VII, the next step of the intention
In view of the deficiencies in the work of the year, in order to do a good job in the new year, highlighting the following aspects:
(a) Actively engage in coordination with the staff, to further rationalize the relationship;
(b) Strengthen the management of knowledge learning to improve and innovate methods of work to improve the effectiveness of the work;
(c) Strengthen the construction of basic work, strengthen the innovative practice of management, and promote the improvement of management level.
In the future work to continue to innovate, timely communication with the staff, to the majority of employees to publicize the relevant provisions of the company's management, to improve the safety awareness of the staff, while in the safety management should be strict requirements for their own, for the majority of the company's employees to do a good job of leading the role of the model. In the next year's work, I will continue to work hard, more to the leadership to report their thoughts and feelings at work, timely correction and make up for their own shortcomings and defects. Our work to unite to have the strength, to cooperate to succeed, in order to push our work forward! I believe: under the correct leadership of the higher-ups, the big security tomorrow better!
Individual year-end work summary 2
At the advent of the New Year, looking back on the road traveled, experienced, there is not too much emotion, there is no surprise, but just more calm and relaxed. In this time there are failures, there are successes, regret;, pleased; their business knowledge and ability to improve. First of all, we have to thank the company to provide us with so good working conditions and living environment, there are so good, experienced superiors to guide us, take us forward; their practical experience so that we can benefit from a lifetime, from what they have learned is not only to do things, more importantly, is to do the reasoning of the people, do is to do the prerequisite and the basis of work.
During this time, I have changed from a newcomer who knows nothing about the product knowledge of the industry to a professional business that can independently operate the business, completed the role of the career change, and adapted to the work. The following is a year's work business details:
Into a new industry, everyone has to be familiar with the industry product knowledge, familiar with the company's mode of operation and the establishment of customer relations group. In the market development and practical work, I learned how to locate the market direction and product direction, grasp the key customers and tracking customers, of course, this point is far from enough, should not be short of learning, accumulation, and advancing with the times.
In the work, I can say that I have not wasted, waste of time at work, the work I am serious and responsible. After the baptism of time, I believe we will be better, as the saying goes: only experience can grow. There is no perfect thing in the world, everyone has its strengths and weaknesses, once encountered more work, easy to rush, or will not take the time to check, but also careless. When there is more work, you want to think more about yourself to get him done, every link to run by yourself, but ignored the role of the team, so we have to correct this mentality, believe in others, believe in the power of the team, and then play to their own strengths: knowledge of the trade, learning and acceptance of the ability to be better. Continuously summarize and improve, improve the quality.
Thank you for the company's training, thanks to my superiors to teach us by word and example of careful guidance, I will be proactive, confident, full of passion to work.
Wave goodbye to the old year, meet the new spring, we are full of confidence, full of hope!
Individual year-end work summary 3
Looking back to 20__ years, in the town leadership carefully guide and comrades care to help, I conscientiously study the political theory knowledge, comprehensively familiar with the rural work, and conscientiously fulfill their personal duties, and better to complete the work of the task. Here, I care to help my leadership and colleagues to express my sincere thanks! The following is my personal work summary:
First, political theory learning. In accordance with the requirements of political strength, business proficiency, I always aim to improve their own quality, adhere to the study in the first place, and constantly improve their ideological and political quality.
Second, business knowledge learning. I take business knowledge learning as a foothold and breakthrough to do a good job, so that in the learning to improve the actual needs to enhance the conscientiousness of learning, and constantly improve the level of business theory, enhance the ability to deal with business.
Third, consciously fulfill their work responsibilities, and strive to complete the work task. Since my work, I participated in the autumn flood control and rescue work, rural households of veterans and the disabled survey mapping work, the eighth village committee session preparation and summary of the work of the rural cooperative medical electronic archiving work, the town, the village of environmental health of the comprehensive rectification work, the winter of the poor households condolences issued by the work of planting and management of greenhouses, etc., and at the same time, I am also actively involved in the town of the organization of the various cultural and sports activities, and to cultivate personal culture and culture, and to promote the development of the town, At the same time, I also actively participate in various cultural and sports activities organized by the town to cultivate personal sentiment. At work, I pay attention to the collection of information, analyze the work of the main problems, and actively to the old comrades, in order to solve the problem can make scientific and correct decision-making.
The fourth is to comply with the rules and discipline, unity comrades. In the work can consciously abide by the discipline, on time to and from work, never absenteeism record; can respect the old comrades, humility, care for other comrades and enthusiasm to help; can actively cooperate with other office *** with the completion of the work task.
Although I have made certain achievements in my work, as a young comrade, there are still many shortcomings. The most prominent is due to the short working time, work experience is not enough, consider the problem is not comprehensive enough. So I am determined, in the new year, study harder, work twice as hard, and strive to make greater progress and achieve better results.
Individual year-end work summary 4
This year, the most important work of the hotel rooms is the former renovation work, since the notification to go to work, in order to make the new guest rooms put into use as early as one day, I and we overcame the difficulties, carry forward the spirit of not afraid of hard work, not afraid of fatigue, every day, in the completion of their own work, on the basis of overtime and overtime, Continuous combat, the use of a very short period of time to complete the room new and old furniture cleaning, placement and renovation of the first, middle and late indoor and outdoor sanitation and cleaning work, to ensure that the renovation of the guest rooms and timely rental, for the hotel to increase revenue to make our contribution. The following is my personal work summary.
First, efforts to improve the quality of service to guests
In order to reflect the professionalism of the personnel engaged in the guest room, for my own service language for the positions there is unfamiliar with the phenomenon of non-standardization, I am in colleagues, in charge of the hotel rooms in charge of the manager of the training in the study of the post of the service language, leaving the essence of the rough, and then absorbed into the use, as a guide to the guests to communicate the language I do. Since I standardize the implementation of the service language, I have a significant improvement in the exchange of guests. So that in any period of work, good things are valuable to adhere to, valuable to learn from the past to know the new, I will be added to this study, the application of the strength.
Second, efforts to do a good job reception
Front desk work requires a large amount of information, although not long in the work of the front desk, but I personally do the Department of the investigation and extensive collection of information, and strive to expand their own knowledge, in order to better provide services to guests. Although the front desk work is not long, but also a lot of efforts, learned a lot in the usual room service can also be used in the knowledge, can be said to benefit a lot. In order to effectively improve the quality of the guest room pass rate, that is, after the health of my own self-check, asked the foreman to review, and strive to minimize the omissions, and also increased the angle of the beds and quilts, furniture rubbing show a brightness, the work process has the speed of the "three degrees" requirements. So that the guest room work order, speed, quality of completion.
Third, effectively improve my practical level
In order to do a good job of guest room hygiene and service work, I followed the floor staff to learn the floor service work, cleaning room skills and room checking skills to learn and practice. Through learning, I learned the room hygiene cleaning program two parts of four procedures, if the program is reversed will lead to duplication of work, thus delaying time. From this, I found that my own operation is very irregular and unscientific. In view of the problems, I asked the foreman and other staff about the skills, methods and the required results, analyzed the problems, compared the results of my operation, and corrected my bad operating habits. I have achieved some results, the quality of room hygiene has improved, the phenomenon of overtime is less, and there are no more mistakes in the room checking.
Individual year-end work summary 5
I came to the Hopewell Jianguo Hotel since June 20__, in the hotel to work hard to learn a lot of knowledge, from the experience of each piece of work to summarize the work experience, and to consider the work in my work () to be able to have a new work innovation, which is a period of my personal growth. This is a valuable experience in my personal growth.
Since entering the hotel, my main work is computer network maintenance and some engineering repair problems. During this period, I would like to thank the higher leadership, colleagues to help me work and support, due to their own sense of responsibility is not strong, often some errors, so that the work can not be completed on time and in accordance with the amount, but in the continuous learning and work experience in the cumulative, so that I have a greater improvement. In the daily work due to their own experience and responsibility for the work is not in place, often some errors, for which often criticized and corrected by the leadership, after the leadership of the patient teaching, colleagues enthusiastic help, so that the quality of my work is gradually improved, and now can be in the quality of the premise of completing the work on time. I hope I can accumulate experience and summarize the lessons learned in the future work to avoid mistakes again.
The previous work is summarized and planned as follows:
First, the computer and its network maintenance and management of the work
Work: This work mainly includes computing hotel machine hardware maintenance, repair, management, and to ensure that the normal work of the hotel computers and related network products, the installation and maintenance of software on the hotel's computers, the use of software in the process of problem solving, prevention and treatment of the machine and the entire network of products. The work mainly includes hardware maintenance, repair, management and ensuring the normal operation of hotel computers and related network products, software installation and maintenance on hotel computers, software problems in the use of the process of solving, preventing and controlling the machine and the entire network by virus attacks, as well as the hotel computer related products, such as printers, copiers, daily maintenance and **** enjoy the setup.
Completion: The specific completion of this work is as follows:
1.1. hotel computer hardware replacement and maintenance
Hotel computer hardware in general, the hotel's other computer accessories purchases are basically a number of computer parts, most of which belong to the consumables and the original parts damaged. Overall hardware usage is good.
1.2. Hotel computer systems and software maintenance
At present, the hotel computer is less, the daily occurrence of faults is more common, the main computer failures are: system failures, network failures, western soft and financial software failures, etc., a lot of machines due to long-term use, resulting in the existence of a large number of redundant files in the system, the system files are also partially damaged, which led to the collapse of the system, the need to reinstall the system, in addition to some of the system is also damaged, the system will be reinstalled, the system will be reinstalled. The system needs to be reinstalled, and there are also some network failures, line problems, etc. Other software problems mainly include common application software. Other software issues include common application software, automated office software use, etc.
1.
1.3. Hotel computer virus maintenance and prevention
Currently more network computer viruses, the spread of a wider range of ways, can be through the browsing web pages, download programs, e-mail dissemination, chat messages, mobile devices to spread, in order to do a good job of preventive measures, the hotel each machine are installed with a high performance test of the antivirus software, and regular virus checking and killing machines found in a timely manner to deal with the virus. We also regularly check and kill viruses, and deal with the machines where viruses are found in a timely manner. Due to the intranet computers are not connected to the extranet, you need to manually check the virus, so in the future work, the intranet computers to do a better job of virus prevention.
1.4.Hotel intranet maintenance and extranet defense
In order to strengthen the intranet, vigilance due to the proliferation of viruses in personal computers in the mobile storage device, the release of the network broadcasting storms affecting the operation of the entire network, has now been adjusted to the router to increase the tcp / ip attacks to prevent encryption, open the apr firewall, real-time data traffic monitoring and other measures. At the same time, regularly monitor the popularity of computers in various departments for, computer security software behavior, in order to timely detection of viruses and clean up, do a good job of preventing computer networks.
Second, the engineering duty room duty
Engineering duty room work is also my first time to win this job, just came to the time and do not quite understand this work, because before simply engaged in the work of it, to the Hopewell State Hotel, the leadership gave me the opportunity to improve. For me, it is an opportunity and a challenge. Here I learned how to communicate with the construction side, so as to better serve the unit's late maintenance. During the shift encountered during the maintenance of the timely distribution of the single, if the encounter can not be resolved when the problem, in a timely manner with the construction side and maintenance units to get in touch with the fastest speed to deal with the engineering problems.
(2.1) daily repair in the common problems
received daily repair in the problems of the various teams have the following statistics:
2.1.1 comprehensive maintenance team
comprehensive maintenance of the problems encountered in the team is the most, including the hotel large and small problems, focusing on the guest rooms, furniture, locks; kitchen kitchen utensils and ceilings, and so on. During this period, most of the problems that can be handled by the Engineering Department have been dealt with. Those that were not dealt with were contacted in a timely manner by the maintenance manufacturers and suppliers. In the 7.21 rainstorm, timely and coordinated with the team to deal with the leakage of rain points, and one by one to make a good record, so that the hotel's losses are minimized.
2.1.2 Strong electricity team
Strong electricity team is the core power department of the hotel, in the daily repair, mainly hotel lighting points of the lamps and lanterns replaced more; and to assist the HVAC team to maintain a good pumping room of electrical equipment.
2.1.3 HVAC team
HVAC team is the core of the hotel's water and central air conditioning. In the daily service repair, the main received repair is the hotel guest room water problems, air conditioning refrigeration heating problems more. In the 7.21 rainstorm, to assist the teams to deal with the strong motor room and the weak power room leakage problem in a timely manner.
2.1.4 it weak electricity team
it weak electricity team is the core department of the hotel management software, financial software, and network problems. In the daily repair, the problem is mainly the guest room Internet problems, this problem I have a preliminary solution in the 20__ annual work plan. There is also a lack of personnel due to the IT weak power team, under the leadership of weak power supervisor Wang Yanfei, to overcome the difficulties in ensuring the normal operation of the hotel, reasonable arrangements, so as to ensure the normal use of audio equipment for hotel meetings.
Third, to assist colleagues to complete the work
To assist colleagues to complete the work, and from which to learn a lot of knowledge and work experience, but also found a lot of shortcomings in the work.
Fourth, attendance work
to the Hopewell State Hotel, is my first contact with the attendance work, in the leadership of the trust and the professional team's help, for the Ministry of Engineering colleagues to do a good job of attendance work is also part of my work. From the time I first took over the hotel's attendance work is not familiar with, to now every month can complete the attendance work of the department in time, is inseparable from the mutual cooperation of everyone. Although in this process there have been such and such deficiencies, but I will do my best to complete this work.
Fifth, it weak team construction.
it weak electricity team faced a number of personnel adjustments and changes, in the process of change, in accordance with the standardized process to do a good job handover, tool transfer and equipment transfer. Under the leadership of Wang Yanfei, the head of weak electricity, after the personnel changes, still orderly and smooth work, to ensure the normal operation of the it weak electricity team. We also recruited a group of new staff to inject fresh blood into the IT EMI team. In the new employees to the post, they are specialized training at the same time focus on the usual work in the communication, guidance, in a very short time, they quickly embarked on the workplace, independent work. Regularly held it weak group work summary meeting, through the meeting will be the hotel's business policy, management concepts, policy information to each employee, while through the meeting constantly summarize the work of the existing problems, *** with the discussion of the solution, the layout of the next stage of the work task.
So that each employee clear work objectives and tasks, and gradually standardize the behavior of all links in accordance with the rules and procedures for effective operation and control.
Six, the work of the deficiencies:
6.1. Hotel computer and network management is more chaotic, in addition, the computer management system is still immature, so the configuration of the machine for the chaotic, all the computers in the hotel have been configured in detail to register, and each machine is responsible for the person.
6.2. At present, there is still a lack of experience in engineering duty and management work, in the future will strive to learn and strengthen their own management.
6.3. Sometimes because of the responsibility of the work is not in place to do things without end, the work is not reasonable arrangements, there is no primary and secondary parts. Work responsibility is not strong, and occasionally do not complete the work on time and in accordance with the amount of phenomenon, in the future work efforts to change this situation.
Seven, 20__ year work plan:
This position as a technical position in the hotel, 20__ year work focus can be carried out from two aspects:
7.1. hotel computer management, strengthen the hotel computer and network equipment maintenance, maintenance of the Western soft system, the maintenance of the long its financial software, to ensure that the hotel in the use of the network can be normal to carry out Work, for everyone to improve efficiency to provide a stable and convenient platform.
7.2. The hardware and software equipment of each department to carry out regular checks on the existence of hidden problems to be promptly investigated, to reduce the daily use of equipment failure.
7.3. Hotel-related hardware and software system problems, timely maintenance and troubleshooting, the emergence of unresolvable failures in a timely manner with the supplier to contact the solution. Regularly check the network of the guest rooms, for the emergence of problems to follow up.
7.4. Regarding the guest rooms often appear guests can not use the wireless network, or said that the Internet is not smooth and the repeated problem of disconnection, the need for floor attendants, as well as lobby assistant further training, timely response to the questions raised by the guests; not to add the hardware and equipment at the same time, try to improve the quality of network services, to ensure that the guests in the hotel to use the network can be at their own will. Regularly train the staff of each department in the use of computer knowledge, to facilitate the work of all, improve the professional level of staff and work efficiency.
7.5. Strictly require themselves to comply with the rules and regulations of the hotel, and get along with colleagues; work, due diligence, can not have the slightest slack, in addition to doing their jobs, leadership and colleagues assigned tasks to be handled seriously and timely, without delay, not sloppy.
20__ year, will be a brand new year, but also a year of self-challenge, I will strive to correct the shortcomings of the past year's work, to strengthen the theory and business learning, and constantly improve their skills, to do a good job in the new year's work, and do my part for the better development of the hotel!
The above is my 20__ annual work summary and 20__ annual work plan in the it engineer and engineering duty position. I believe that a new beginning will have new achievements.
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