Summary is a period of study, work or its completion of a comprehensive and systematic review and analysis of written materials, it can prompt us to think, why not take immediate action to write a summary of it. How to write a summary to play its role? The following is my collection of the work of community health summary, welcome to read, I hope you can enjoy.
xxx community health service center in 20xx, pay attention to the medical work, the newly established medical rehabilitation department, around the patient-centered, standardize the medical system, strengthen the quality of medical management, better complete the various medical work tasks, is summarized as follows:
First, the completion of the quality of medical
1. Outpatient prescription pass rate>95%
2. Outpatient medical record writing pass rate>95%
3. Ultrasound examination positive rate>80%
4. X-ray film grade A rate>30%
5. Medical accident rate of 0
6. First aid items in good condition rate of 100%
7. Pharmaceutical revenues accounted for the total revenue The ratio of drug income to total income is 37% (January-November)
8. The qualification rate of health professionals and technicians for independent practice is 100%
Second, the main work
From the statistics of January to November 20xx, the quality and quantity of the work has been improved compared with that of 20xx, and the achievements are attributed to the strengthening of medical quality management and optimization of medical quality management. These achievements are closely related to the strengthening of medical quality management and optimization of the organizational structure of the staff.
(a) quality and efficiency of the same grasp
medical quality is the survival of community health service organizations, to enhance the level of medical services is the primary task of the Department of Medical Rehabilitation, in order to be able to improve the quality and efficiency of the establishment of a quality of medical care management committee, Pharmaceutical Affairs Management Committee, the Safety Management Committee, and the monitoring group of adverse reactions to medical devices and other organizational structures, we have established a medical quality management committee, pharmacy management committee, safety management committee. In order to improve the quality and efficiency, we have set up the Medical Quality Management Committee, Pharmaceutical Affairs Management Committee, Safety Management Committee and Medical Device Adverse Reaction Monitoring Group with clear responsibilities. We have established the Medical Quality Management Committee, the Pharmacy Management Committee, the Safety Management Committee, and the Medical Device Adverse Reaction Monitoring Team.
1. Outpatient medical, nursing quality management:
(1) especially require the implementation of the first doctor's responsibility system, do not allow all levels, all types of health personnel to take any reason to shirk patients.
(2) to further improve the rules and regulations, standardize medical behavior. Medical documents are written in strict accordance with the "basic specification for medical record writing" requirements, monthly outpatient medical records and prescription quality supervision and inspection, from each medical record, each prescription, strict control of all aspects of medical quality, the implementation of the system of rewards and penalties.
(3) the establishment of hospitals and departments of the secondary medical quality control system, pay close attention to the diagnosis, treatment, safety, writing, service and other aspects of quality control, by specialists responsible for the implementation.
(4) to change the concept of nursing service, improve service attitude, detailed to each link of service. Never allow the phenomenon of "raw, cold, hard, push" occurs. in May, the organization of nursing skills training activities to regulate the link.
(5) to strengthen the center's hospital sensory work. The establishment of a series of technical specifications and standards, reporting system. Management of all aspects of medical waste, the development of "safe disposal of medical waste system", "sewage treatment operating procedures". Strict implementation of the relevant rules and regulations and technical operation norms, effective prevention and control of the occurrence of hospital-acquired infections.
2. Medical quality management work: focus on ultrasound positive diagnostic rate data; control of X-ray film of the rate of grade A film; laboratory strictly in accordance with the operating procedures, including biochemistry, lipids, Hepatitis B two-half, blood routine and urine routine test data pay close attention to the data of the data there is a marked The Department of Laboratory Medicine strictly follows the operation procedures and pays close attention to the test data, including biochemistry, blood lipids, blood routine and urine routine, etc., and must find out the reasons for the obvious errors in the data and other errors. The indoor quality control of the Laboratory Department is in line with the norms.
3. Pharmacy quality management: Seriously do a good job of the center's drug 'purchasing, acceptance, supply, storage work, to prevent fake drugs, inferior drugs in our center pharmacy, to ensure that the patient's medication is safe, effective, economical and appropriate. Timely reporting of adverse drug reaction events, 20xx *** reported 6 cases (January-November).
(2) Strengthen the "three basic and three strict" knowledge training, improve the theoretical level and practical ability of medical staff
Focus on the general practice team and the training of young and middle-aged backbone expertise. We have sent 10 doctors and 4 nurses to participate in the training of general practitioners and general nurses in Chongqing Municipality; we have organized weekly business studies in the center; and we have organized 3 theoretical exams and 2 operational exams. Through a series of study and examination to standardize the operation process of our center's medical and nursing staff, and improve the ability of medical and nursing staff to rescue critically ill patients. In September 23rd Shapingba District Health Bureau organized the "young doctors emergency technical skills competition" in the "two-person group" third prize.
(C) standardize medical behavior, to prevent errors and accidents
medical institutions are the possibility of medical disputes, 20xx January to November, I center two relatively complex medical disputes, no major medical accidents, two disputes in the Department of Medical Rehabilitation and the Office of the cooperation, collaboration, and get a better solution. Both disputes were well resolved with the cooperation and collaboration of the Department of Medical Rehabilitation and the Office. After the incident, we organized a meeting to discuss and study and exchange relevant knowledge. Let our center medical workers in the handling of medical disputes has been improved.
(D) Influenza A H1N1 prevention and control work
1. According to the documents of the higher authorities, in collaboration with the Department of Preventive Health Care to develop the center of influenza A H1N1 prevention and control plan and process;
2. Participate in the prevention and control of the training organized by the higher authorities, and invited Jialing Hospital experts to the center of the prevention and control of diagnosis and treatment of knowledge of the whole staff training
3. Knowledge of the whole staff training
3. Fever clinic arrangements, deployment and supervision.
(E) other work
1. Completed in May and October xxx street **** 1856 disadvantaged groups free health checkups, the China Railway eleven new employees entry physical examination, and the center of the annual staff inspection.
2. Formed four community health work teams to provide health education to residents in the areas under their jurisdiction.
3. Completion of the center's "printing card" application, the purchase of "hemp" and "essence" drugs. Organize the qualification training examination for anesthesia prescribing physicians and grant prescribing rights.
4. The preparation of the "medical training program", the arrangement of the weekly study content, send our center personnel to go out for further training, training, learning.
Third, to carry out 18 years of medical quality Miles activities
All aspects of basic medical links, operating procedures, instruments and equipment, such as all-round, dragnet supervision, which **** found 12 existing problems, for each problem to develop a rectification measures, a clear responsibility for the department and the responsible person, and in the specified time Rectification was carried out.
Fourth, the work of the problems and difficulties:
1. The center of the hospital section of the second level of quality management model has been established, but is still in the initial stage, the system to be further strengthened implementation.
2. The assessment rules of each department need to be more detailed and perfect.
3. The occurrence of two disputes proves that there is still a lot of negligence in our work, and we need to further strengthen the medical workers in the service process, work style, service attitude, sense of responsibility and risk awareness.
4. The community medical work team did not play a full role, not completely close to the community residents.
5. The center's hardware facilities and talent structure need to be improved: such as insufficient power capacity, tense operational rooms and the lack of senior professionals are serious constraints on the development of the center.
Fifth, the next idea and intention:
1. Improvement and implementation of the center's rules and regulations, in particular the quality of medical care and safety of the 13 core systems, the development of the business assessment of various departments, rewards and penalties are clear and in place.
2. Strengthen the emergency skills of medical personnel and general knowledge training, gradually improve the current business training content is relatively single situation, invite experts from outside hospitals to our center to teach, and constantly improve business skills.
3. Actively carry out external contacts, make full use of the resources of foreign hospitals, the center and the neighboring xxx hospital "two-way referral" agreement should be fully utilized for us, in the study of the expert's skills at the same time should also be made publicity, so that more people know that my center has the expert's personal guidance.
4. Change the concept, adhere to the "patient-centered, continuous improvement of the quality of medical services, optimization of various processes, such as shortening the waiting time for patients and the time of various tests, diagnostic reports.
5. Create a high-quality and advanced general practice team, and adhere to the policy of going out and staying close to the community residents.
xxx community health center