The main contents include: improving the epidemic prevention and control system, environmental hygiene requirements, personal hygiene protection, cold chain food requirements, current and distance limiting measures, emergency treatment measures, etc.
Improve the epidemic prevention and control system
To implement the main responsibility, the person in charge of the mall is the first person responsible for epidemic prevention and control, and do a good job in collecting employee information. Improve the epidemic prevention and control system, reserve epidemic prevention materials such as masks, gloves, disinfectants and thermometers, and set up emergency areas with the guidance and support of local medical and health forces.
Strengthen training and emergency drills to ensure that employees are familiar with the work requirements such as division of responsibilities, environmental sanitation, personal protection, handling of abnormal situations, evacuation, etc., so as to be orderly.
Establish employee health monitoring system to ensure that employees are vaccinated, register their health status every day, and report to the doctor in time if they feel unwell. To conduct nucleic acid screening for employees engaged in industries with high risk of infection such as imported cold chain foods, implement COVID-19 vaccination, and strengthen the protection of key populations.
Environmental sanitation requirements
Designate a service road and do a good job of personnel diversion. Health codes should be posted at the entrance of shopping malls and supermarkets, and temperature measuring equipment should be added. All personnel can enter only when the health standard and temperature test are normal and they wear masks.
For groups such as the elderly who do not use or operate smart phones, they can register their health codes with valid ID cards, which will be handled by relatives and friends, and give away "communication travel cards" to provide manual service guidance.
Strengthen ventilation to promote air circulation, increase disinfection frequency during crowded festivals, and ensure that indoor air hygiene quality meets the requirements of public health indicators and limits; When the temperature is appropriate, try to use natural ventilation to strengthen indoor circulation, such as using central air conditioning to ensure the normal operation of air conditioning, ensuring a certain distance between the fresh air inlet and the exhaust outlet, cleaning the cooling tower and keeping the fresh air outlet clean; When running, run with the maximum fresh air volume, and regularly clean, disinfect or replace equipment such as air supply outlets.
Clean and disinfect public goods and facilities that are frequently contacted at least three times a day. Disinfection records should be made for key parts.
Keep the elevator, information desk, sales area, bathroom, fresh food area and other areas clean and tidy, and clean up the garbage in time. Toilets and fresh food areas should be free of dirt and smell.
Public toilets should be cleaned and disinfected at least three times a day, and doorknobs, faucets and switches should be disinfected at least once every two hours. Adequate hand sanitizer should be provided to ensure the normal operation of water supply facilities such as faucets.
Personal hygiene protection
Employees should strengthen personal protection, wear masks, gloves and work clothes above internal and external surgery, and do a good job in hand hygiene. Work clothes should be kept clean and tidy, and cleaned and disinfected regularly. Employees in livestock meat and cooked food areas should also wear work hats. Operators of special stalls such as fresh slaughter should wear waterproof aprons and rubber gloves in addition to overalls.
Employees should wear masks and gloves when handing over articles to avoid direct contact.
Customers who don't wear masks should be denied access to shopping malls and supermarkets. Wear a mask all the way when taking the elevator.
Cold chain food requirements
Strictly implement the relevant requirements of the State Council joint prevention and control mechanism on preventing the risk of novel coronavirus epidemic from being imported through imported cold chain food, implement prevention and control measures, and do not sell imported cold chain food with incomplete relevant procedures.
Encourage posting inspection and quarantine certificates, customs clearance certificates, disinfection certificates, nucleic acid test reports and traceability codes of imported cold chain foods in the sales area, so that customers can rest assured of consumption.
Current limiting and distance limiting measures
A "one-meter line" should be set to remind customers to keep a safe distance when queuing for payment. Staff should keep a safe distance when communicating with customer service, and people should also keep a safe distance when customers buy goods.
The maximum number of customers in a certain period of time should be set reasonably according to the epidemic risk level in this area, and the number of customers in shopping malls and supermarkets should be controlled reasonably through management and guidance to prevent people from gathering.
Advocate self-help shopping and non-contact code scanning payment to minimize queuing time and personal contact.
Advocate online and offline consumption patterns, and encourage shopping malls and supermarkets to provide convenient services such as online booking and non-contact transactions. , to prevent shopping may cause crowd gathering.
Public places such as theaters and entertainment places in shopping malls should control the number of people watching movies in accordance with the relevant provisions of the cultural and tourism departments, and take effective measures to keep the distance between people.
Emergency treatment measures
When there are suspected cases, asymptomatic infected persons or confirmed cases in COVID-19 in shopping malls and supermarkets, it is necessary to cooperate with relevant departments to do a good job in tracking and epidemiological investigation of close contacts, and immediately take measures such as suspension of business, closed management and nucleic acid detection for all employees, and immediately close the air conditioning and ventilation system corresponding to the activity area of suspected cases, asymptomatic infected persons or confirmed cases. Under the guidance of the local center for disease control and prevention, the site was finally disinfected, and the air conditioning and ventilation system was cleaned and disinfected before it could be reused after passing the hygienic evaluation.
It is necessary to strictly follow the requirements of the local government and the joint prevention and control mechanism to implement the epidemic prevention work in shopping malls and supermarkets. In high-risk areas, measures such as shortening business hours and controlling the number of customers are suggested.
For other requirements, please refer to the Notice on Printing and Distributing Relevant Protection Guides for Normalization Prevention and Control of COVID-19 Epidemic in Key Places and Key Units.