What are the well-known CRM systems and what are their advantages and disadvantages? Can you briefly introduce them? It would be best to have a ranking list or something, it should be from 2016.

The rapid development of science and technology in the "Internet +" era has enabled emerging companies to expand vigorously. Traditional companies will be in trouble if they do not transform and upgrade as soon as possible. With the deepening of economic globalization, China's manufacturing industry has developed rapidly, but enterprises can only achieve better development by transforming and upgrading with the help of big data, cloud computing, and mobile Internet technologies. With CRM, enterprise operations are supported by sufficient, scientific and accurate data, and marketing and management experience can be continuously summarized to continuously improve the enterprise's business processes, thereby winning more revenue. Let’s take a look at the latest rankings of CRM throughout the past 2016.

1. Oracle

Oracle can provide comprehensive, end-to-end customer life cycle solutions. Siebel CRM integrates transaction processing, analysis and collaboration capabilities to manage all customer-facing operations. With solutions tailored for more than 20 industries, Siebel CRM offers comprehensive on-premises and hosted CRM solutions. Tailored to industry requirements, these solutions provide role-based customer intelligence and pre-integrated integrations.

(Screenshot of Oracle’s official website)

2. Microsoft

Through CRM management, the business department can fully control the sales process with customers through the control of the sales process. , estimate future sales revenue, and continuously adjust relevant strategies in the sales process until customers are won and orders are formed; at the same time, through follow-up conversions, we understand the status of customers' accounts receivable and conduct a comprehensive assessment of customers. .

(Screenshot of Microsoft CRM official website)

3. Salesforce

Salesforce was founded in 1999. As the world's most well-known CRM software service provider, it is still the world's most famous CRM software service provider this year. Undoubtedly ranked first. The products provided by Salesforce are based on a customer/service integration platform that enables customers to customize and integrate with independent software vendors. Its product advantages mainly focus on powerful customization functions, standard or customized reporting and analysis, expansion possibilities, and marketing automation. Most of the Chinese customers signed by Salesforce are relatively powerful large companies. However, its high consulting fees and customization fees are not suitable for domestic small and medium-sized enterprises. In addition, Salesforce has no branches in China, and its servers are set up abroad, so services can only be provided through agents. Not paying enough attention to the Chinese market has resulted in uneven service levels, which has restricted its domestic development.

(Screenshot of Salesforce official website)

4. UFIDA

UFIDA CRM refers to the customer relationship management system within the UFIDA system. After UFIDA acquired TubroCRM software in 2008, The CRM products within the UFIDA system began to be improved and enriched; to this day, UFIDA CRM products have become an important component module within the UFIDA system.

(Screenshot of UFIDA official website)

5. Pengwei CRM Software

Representative of domestic professional CRM manufacturers, Pengwei Software is the first group in China to focus on CRM software research and development of enterprises. After more than ten years of development, Pengwei Software has formed a R&D team consisting of the headquarters R&D center, Nanjing R&D base, and Shenzhen Weipu R&D center. More than 20 subsidiaries of Pengwei Software, more than 200 service experts, and more than 500 partners have formed a CRM management software industry service ecosystem, providing enterprise users with one-stop innovative products and services from CRM management software to IT consulting. and cloud applications.

(Screenshot of the official website of Pengwei CRM software)

6. Kingdee

The "cloud management" in the Kingdee auxiliary brand logo refers to the use of social networks and mobile Internet , cloud computing and other emerging technologies spurred by innovative management models. Kingdee organically integrates emerging technologies in the cloud computing era with CRM systems to form a social CRM with the characteristics of the cloud era, truly making cloud management within reach.

(Kingdee official website screenshot)

7. Easy Sales

Easy Sales uses advanced mobile Internet (Mobile), social network (Social) and cloud computing ( Cloud) technology completely reconstructs CRM.

Changing the design and experience of traditional CRM processes and forms, SalesEasy focuses on "people" (salespeople) for the first time, perfectly integrating core functions such as sales process, sales knowledge base, team collaboration and daily office, through convenience and ease of use The mobile terminal allows the CRM system to truly become a mobile office and sales tool for sales staff, rather than a shackles to efficiency, thereby comprehensively improving the efficiency and performance of the sales team.

(Screenshot of SalesEasy official website)

8. Fenxiang Sales

Independently developed mobile sales management SaaS solution, through cloud computing, mobile Internet, Brand-new technologies such as big data, combined with simple and easy-to-use product interaction concepts similar to Weibo and WeChat, have made subversive innovations in traditional office software such as OA and CRM. The core value is to provide enterprises with integrated sales management solutions such as sales behavior, sales process, sales collaboration, customer resources, sales team culture, etc., to comprehensively improve the capabilities and performance of the sales team and help enterprise development.

(Screenshot of Fenxiangsike official website)

9. Baihui

Baihui is the exclusive operator of Zoho in China, with international advanced information Keeping in sync with technology and management ideas at all times, it provides domestic enterprise users with standardized customer relationship management solutions that integrate marketing, sales, and services. It is the first choice brand to assist enterprise managers in exploring customer value and increasing sales revenue. In a market environment with serious CRM homogeneity, Baihui firmly believes that good products need to be continuously polished, and at the same time iteratively updates at least three times a month, striving for product convenience, humanization and excellent customer experience.

(Screenshot of Baihui official website)

Ten, 800.com

Founded in June 2004, 800.com is the world's leading next-generation enterprise management company Software vendors are committed to providing customers with products, services and solutions centered on the Platform-as-a-Service (PaaS) management automation platform, creating long-term value and potential growth for customers. Social enterprise realizes communication within the enterprise, between enterprises and customers, and between customers and customers, efficiently integrates the resources of enterprises, organizations and individuals, builds a new management model and business operation methods, and provides enterprises with a new Collaboration platform.

(Screenshot of 8baike official website)

11. XTools

Enterprise vitamins are a concept of healthy corporate development advocated by A solution that integrates ideas, execution, personnel, and management tools. Just as vitamin C can promote the absorption of iron and vitamin D can promote the absorption of calcium and phosphorus, "corporate vitamins" enable smooth communication between corporate managers and employees. Let enterprises enter an effective cycle that includes setting goals, executing goals, process control, and result feedback. Although it is in trace amounts, it is as indispensable as human vitamins.

(XTools official website screenshot)

12. EC

EC is a cloud jointly invested by Tencent & UFIDA that provides connection services and data services to enterprises. platform. The platform has three cores: EC sales, EC corporate trust, and EC customer service. At present, EC serves more than 100,000 enterprise users, ranking first in enterprise user market share and first in customer usage activity. More than 30 million sales activities are conducted through EC every day, and more than 5 million new sales opportunities are generated.

(Screenshot of EC official website)

13. China CloudCC

China CloudCC was founded in 2008. The core technology comes from the North Carolina Broadband Research Laboratory in the United States, and the product supports use from small businesses with 20 to 30 people to enterprises with 10,000 people. Because of its powerful on-demand customization capabilities, it has been likened to a living enterprise management software that grows with the company's business growth. Known as the domestic Salesforce, its products are more in line with the application characteristics of Chinese enterprises and institutions. Many listed companies have successfully migrated from salesforce to CloudCC. ?

(Screenshot of Shenzhou Yundong official website)

14. Renwoxing

As a leading manufacturer of domestic enterprise management software, Renwoxing owns China The well-known trademarks include "Guanjiapo", Renwoxing, Qianfangbaijia and other brands, with more than 20 branches and more than 1,000 consulting service centers in 6 regions across the country.

Products cover the fields of purchase, sales and inventory, finance, ERP, CRM, OA, e-commerce and mobile commerce. At present, Renwoxing's software products have been successfully used in more than 700,000 domestic and overseas companies. "Renwoxing Consulting" is a "high-end brand" under the Renwoxing Group specifically targeting growing enterprises.

(Screenshot of Renwoxing official website)

15. Zhibang International

Zhibang International CRM series is based on the entire process of the customer life cycle, with customer information and sales Process management is the core, integrating pre-sales, in-sales and after-sales management. Customers at different stages adopt different interaction strategies, fully integrate customer resources, prevent customer loss caused by personnel flow, integrate call centers, quickly respond to customer needs, and improve Customer satisfaction and loyalty comprehensively enhance corporate competition and profitability.

(Screenshot of Zhibang International official website)

16. Zhike

It has been 8 years in the CRM field. We continue to explore the integration of standardized applications and personalized needs, and extract The security of multiple enterprise application points connects the enterprise's sales and customer management to form a powerful CRM system. Zhike CRM insists on enabling enterprises to establish private data intangible assets in the form of private cloud deployment. Combined with mobile CRM applications, it helps enterprises extract the value of core data and realize the core sales process management of the enterprise. Focusing on Zhike CRM products, we have accordingly established a high-efficiency product research and development, sales, implementation and service team.

(Screenshot of Zhike official website)

Seventeen, Yike

Yike CRM - a customer relationship management system based on the SaaS model is a customer relationship management system for various An Internet management system used by the company's sales department for sales management, marketing management, and customer service management. Simple to operate, flexible and easy to use, it solves various problems faced by enterprise sales management, helps enterprises realize information management, and promotes steady growth of sales performance.

(Screenshot of Yike official website)

18. wisecrm

WiseCRM is a newly launched CRM solution by Shanghai Qineng Software Technology Co., Ltd., with a 360-degree Customer relationship management will help your company better manage customers, improve sales success rates, and provide a high level of customer service. Shanghai Qineng Software Technology Co., Ltd. is a dynamic company established in July 2002. The company is positioned as a software developer that provides application software for small and medium-sized enterprises, and is committed to providing small and medium-sized enterprise customers with energy and tools that can improve corporate performance.

(Screenshot of WiseCRM official website)

19. Winbond Cloud CRM

Winbond Cloud, intelligent mobile CRM, focuses on solving sales management problems: customer development, Customer follow-up, customer safety, personnel supervision, team training, process control, and decision-making provide enterprises with a comprehensive one-stop sales management solution and have helped 20,000 companies achieve performance growth.

(Screenshot of Winbond Cloud official website)

Twenty. Worry-free customers

Worry-free customers are targeted at small and medium-sized sales teams and sales staff from all walks of life. Launched Internet services for customer relationship management and maintenance. Committed to providing simple, easy-to-use and practical customer relationship management services for small and medium-sized sales teams and salesperson friends.

(Screenshot of the official website of Customer Care)

Refer to the senior self-media Baidu Baijia account: /builder/preview/s?id=1559840452839739