? Outpatient Nurse Insights 1
? As a nurse trainee, in the nursing instructor's careful guidance and patience under the guidance of the teacher, I through more than six months of nursing internship, serious study of the "Medical Accident Handling Regulations" and its laws and regulations, and actively participate in the training of our hospitals to organize the nursing regulations of medical accidents, and many times to participate in the study of nursing staff, through the study of the legal system is becoming increasingly perfect, the people's legal system concepts Increasingly enhance the legal system, the people's concept of the rule of law, according to the law to protect their legitimate rights and interests has become the people's *** knowledge, the modern concept of quality of care is all-round, the whole process of patient satisfaction, which is the people's medical and nursing care services put forward a higher, newer needs, and thus enrich the knowledge of the law, to enhance the awareness of the safety and protection, and can make the nursing staff to understand the law, the use of the law, according to the law to reduce the incidence of medical accidents, the theoretical level and the level of practice has improved. The level of theory and practice has been improved.
? In the nursing internship process, I strictly abide by the rules and regulations of the hospital, conscientiously fulfill the duties of internship nurses, strict requirements for themselves, respect for teachers, solidarity with classmates, care for the patient, not late, not leave early, down-to-earth work, and strive to achieve standardization of nursing work, skills and services of high quality, basic nursing flexibility, love activities regularly, the theory and practice of combining and theoretical learning with a plan, focus, nursing work with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures, with measures and with measures, with measures and with measures, with measures and with measures, with measures and with measures. Nursing work has measures, records, during the internship, always to "love, care, patience" as the basic, and strive to "eyes, hands, feet, mouth", think of the patient's thoughts, anxious patients anxious, wholeheartedly for the patients to provide quality service, set up a good medical ethics and medical style. Good medical ethics and medical style. In the internship work in various departments, can standardize the writing of various types of nursing instruments, timely completion of shift records, and do a good job of patient assessment of nursing and health education, can do a good job of various common diseases, multi-current care, conscientious implementation of aseptic operating procedures, can do a good job of preoperative preparation guidance, and complete the operation, postoperative care and observation, in the work, found that the problem can be seriously analyzed, timely solution, can skillfully carry out the internal, external, maternal and child and critical care, and can be used to provide the best service. In the work, found problems can be carefully analyzed and resolved in a timely manner, can skillfully carry out the internal, external, maternal and child and intensive care and other nursing operations, strict implementation of the three checks and seven pairs, at the same time, I actively participate in all kinds of case discussions and academic lectures, and constantly enrich their own business knowledge, through the study of the overall nursing care technology and knowledge of the management of the wards have a more comprehensive understanding and understanding.
? Through more than half a year of internship, I have improved my theoretical and practical level, in the future work, I will continue to work hard, bearing in mind the duties of nurses, and constantly strengthen the ideological learning and business learning, to comprehensively improve their own level of integration, to provide quality service to patients.
? The above is my personal internship work summary identification, in the future work, I will continue to make efforts, bearing in mind the duties of nurses, and constantly strengthen the ideological learning and business learning, comprehensively improve their own comprehensive level, to provide patients with quality service.
? Outpatient Nurse Insights 2
? The work of the guide is to consult, accompany the diagnosis, send the diagnosis, communication and coordination, to assist in the rescue of patients in critical condition, to provide boiled water, the distribution of disposable cups of water, for the mobility and hospitalized patients to do the examination and free wheelchair, flat car, the distribution of all kinds of newspapers, health education promotional materials, departmental profile; the guide desk is also equipped with a needle, scissors and other convenience measures, these things are very inconspicuous, but do a good job will be able to provide patients with a great deal of convenience. The medical education network collects and organizes to make patients feel happy and pleased, and then increase the hospital's good sense and trust, do not do a good job will affect the patient's evaluation of the hospital, and then damage the hospital's overall service image.
? Work time is long, some people will be on the guide work disdain, that this work has no technical content and not create economic benefits, and trivial and hard work, if there is no strong sense of enterprise and sense of responsibility, the passion of the guide staff can easily be worn out in the day-to-day mundane small things, and the passion is the most valuable service traits, service lost passion like the loss of the soul of mankind.
?1, to serve the patient means that the hospital environment and related matters to do a clear understanding of the patient's guide is a "green card", the patient to the clinic, we are the receptionist; patients to consult, we are consultants; patients with mobility problems, we are accompanied by diagnostic staff; patients dissatisfied with the services of other departments, we are coordinators, and our ultimate goal is to provide the best possible service to the patient. We are the coordinators, our ultimate goal is to meet the needs of patients by all means. With sincere dedication and sincere service to open the door to the patient's heart, to win the patient's trust.
?2, to serve the patient to do a good service to patients can not be asked to do not down the hospital's "living dictionary". As the first station of the hospital service, every day to contact people of different ages and personalities, how to make these various needs of different people hope to come, satisfaction and return, is the guide to the knowledge of the wisdom of the staff, communication skills of the biggest test, not only to familiarize with the hospital's environmental characteristics of the technology and equipment strength, but also familiar with the department's professional, diagnostic and treatment scope, features and expert characteristics. Even have to understand the medical characteristics of other hospitals, when we are in a very short time, through their decent speech, extensive knowledge, to meet the needs of patients, to win the trust and recognition of patients. Bridging the gap between patients and hospitals.
? The key to improving the quality of service lies in the improvement of the quality of service personnel, but it is by no means an overnight success, especially as we are now faced with a newly recruited guide, who knows nothing about the hospital, so that she is familiar with the environment from strangers to master a certain amount of theoretical knowledge and professional skills, through the development of relevant duties, systems, behavioral norms and professional training, etiquette training, etc., to improve the quality of the guide staff, so that the guide staff The quality of the staff is improved through the formulation of relevant duties and systems, behavioral norms and professional training, etiquette training, etc., so that the staff have a high degree of professionalism. Guide work is not to be taken lightly with other nursing work, is the embodiment of the hospital quality service window, only from this high degree of understanding, can take the initiative to enthusiastically help patients to come to the clinic.
? Because of the lack of clear objectives of the guide work, the quality of service is difficult to use data to assess, not easy to quantify, so far, there is no specialized agency or course to train the guide personnel, and the guide training and medical care knowledge training has a certain difference, in order to improve the quality of the guide staff and work efficiency, the hospital leadership has invited the Lixin company's teachers to guide the work of the guide nurses duties, systems, workflow, training programs, assessment standards and so on. The hospital leadership invited Lixin's teacher to guide the work, and made plans for the duties, system, work flow, training program, and assessment standards of the nurse guides. In order to improve the passion of the guide staff, break the dry more or less, good or bad a state, in the improvement of job duties, service processes, etc. based on the development of job incentive programs, and salary linkage,
?3. scientific management of outpatient areas, creating an orderly medical environment
? Outpatients are eager to seek medical treatment, often resulting in unnecessary crowding and quarrels, if not properly handled, can lead to order chaos. Guide nurse to be compassionate, the patient as their friends, relatives, understanding and sympathy for the disease to the patient's pain and suffering, timely grasp of the patient's state of mind and a variety of needs, and patiently answer their questions, but also to keep a cool head, stabilize the patient's impatience, correctly do a good job of channeling the work of the order of medical treatment to maintain the order of the outpatient clinic. In addition, the nurse guide part-time to keep the clinic environment clean responsibilities, such as in the see patients and their families smoking or littering, can boldly and politely give corrections, so that each patient can consciously abide by the relevant rules and regulations of the hospital, **** with the creation of a quiet, orderly, clean medical environment.
? In short, "guide" seems to be a relatively easy job, but to become an excellent guide is not easy, not only to focus on the instrument is correct but also to maintain a positive mood at all times, know a certain amount of communication skills and simple medical knowledge, and more importantly has a high degree of empathy, think of the patient's thoughts, anxious patient's urgency, understanding of the patient, wholeheartedly devoted to the patient, and the patient's understanding of the patient, and the patient's understanding of the patient. Understanding of patients, wholeheartedly devoted to the work. Through the daily morning meeting time for all the guidance staff training, good praise, wrong criticism, for the work of the shortcomings of continuous improvement, and strive to guide the work of excellence, so that the real patients to solve the practical difficulties, but also on the hospital's social and economic benefits to play a positive role in promoting.
? Outpatient Nurse Insights 3
? Time is like fine sand held tightly in the hand, passing in an instant, looking back at this time in the pediatric intensive care unit, from the new work environment overwhelmed, to today's adaptation, familiar with, can not help but sigh, time has taught me a lot.
? I remember just stepping into the new working environment, in the department of the head nurse and teachers of the patience and careful guidance, from shallow to deep to the picu clinical nursing work has a knowledge and understanding. From the beginning of the follow to now can do their own independent responsible nurse, are a period of unforgettable experience.
? The nurse's work position is sacred and noble, wearing a nurse's uniform, should be on duty to fulfill their responsibilities, fully committed to the work, so as to be able to do a good job in all aspects of things. Nursing work not only pay attention to work efficiency, but also pay more attention to the quality of work and work effect. Nurses are not as simple as just giving injections and medicines as others think. At the beginning of the morning shift, means the beginning of a tense and busy day, seriously do a good job of the shift, is for a day of new work better to carry out, followed by a small child bathing and wiping the body, busy to the bed is the back of the nurses, which is to make the patient can have a comfortable therapeutic environment, and then pick up the rehydration solution, which needs to be very careful, the three checks and seven pairs of work in the picu, can not be three heartedly to do things. The patient's body is not in a state of shock, but it is in a state of shock. To time, temperature, blood pressure, cvp, etc., and record, not just write on the computer, the important thing to understand the child's condition, timely detection of abnormalities, report to the doctor. All of these require a great deal of responsibility. The children here are as young as 1 or 2 months old, and the 2's are often filled with various tubes, vasoactive drugs and special drugs, and there are many things that need to be recorded, so I felt a lot of pressure when I first started to take care of them, and I couldn't go back to sleep at night for fear that I might have missed something, or forgotten to sign my name, etc. Now I should say that I have gotten used to it. Now I should say I have adapted a bit.
? Finally, speaking of nursing theory knowledge and nursing operation, here, y appreciate the theory and practice of inseparable. I am well aware that I have been negligent in my mastery of theory. To what should know in the department did not go to understand in time to learn. These are the things I should correct, that is also to better fulfill the nursing work. Every time I see a child's healthy discharge, see the smile on the family's face, I feel so gratified.
? In short, as a nurse, should be wholeheartedly for the patient's service, in the daily nursing work reflects the true, good each, a lot of things are expensive to insist on, insisting on keeping a zeal, perseverance. I believe I can do it.