Annual summary of the pet doctor
Summary is a written material on the achievements, problems and experience and lessons learned and other aspects of the evaluation and description of the situation, it plays a role in our learning, work, the role of presenting the next, why not take action immediately to write a summary of it. How to write a summary is correct? The following is my collection of the annual summary of the pet doctor, only for reference, welcome to read.
20xx year is about to pass, we are full of confidence to usher in 20xx year. In the past year, gained some maturity, threw away part of the childish. First of all, I am very grateful to all the leaders of my support and care, for my childish ignorance endless tolerance.
March 18, 20xx I stepped into the Guanzhong animal hospital chain Fengbei store door, fleeting, to January 18, 20xx has been a full ten months. From the initial unfamiliarity to the later into the state, so that now the inseparable.
This whole process is mixed with too much groping, thinking and even tears. This may also be accompanied by confusion, loss, want to give up. But I will always remember my original dream.
I remember when I first arrived at the Fengbei store, I just held the simple idea of trying to see if I knew someone in a more formal hospital and so on. Along with the Fengbei store gradually deeper and deeper understanding of the more and more found that the unit of the upper level, the overall Guanzhong chain carried out by the model or with the majority of people's thoughts on the rhythm of the fit let me see Guanzhong chain of organizations unlimited prospects.
All this can not help but let me fully into the work. In this ten-month journey forward had struggled hard, in order to be in Beijing, Fengtai, Haidian, Chaoyang, Daxing and even Huairou, Miyun. Wherever you've been you've seen Guan Zhong's signboard. Even one day when the foreign pet industry wants to capitalize on the Chinese market he will not hesitate. The first time he chose Guan Zhong as his partner.
Because Guan Zhong's brand has become famous both at home and abroad! (Ha ha ha ha just think about it!) But at the same time I also had hesitation, I feel that my ambition has not been rewarded; dream not I imagine smooth sailing, the reality is always in the summary after the occurrence of things you can get more harvest.
But hesitation, hesitation will pass. Because life is like a big river rolling east, each of us is a stone in the river, when you fall into this river are angular, personality. But with the current of your edges will be gradually rounded so that you can better adapt to the environment of the river. There may be some pain in the process, but it will pass. As long as you do not forget your original dream, your origin.
Nowadays, the development mode of the pet industry in Beijing can be described as a group, but the sentiment of "both born Yu He Shengliang" also appears in the hearts of most people at any time. Pet hospitals are springing up all the time, but they are collapsing even faster than they are rising
. In the face of such a rapid "metabolism", as well as the national policy for the development of the pet industry mode of macro-control can not help but let us think y. Service, technology and management mode and so on how to coordinate to better composite today's market most people's consumer demand? With the passage of time, I gradually integrated into the role of the head nurse of the middle management, from the macro point of view of the above problems appeared in my mind in turn.
As a new store perspective, for these issues above, I think we can be roughly from the "software" and "hardware" two perspectives to go in-depth.
"Hardware" is the staffing of the pet hospital, the environment and facilities, as well as the real hardware equipment and so on. The first thing about staffing is the amount of technical gold. A good hospital technology is the hard truth, that is, the vernacular of whether you can really solve the problem. Regardless of what kind of spending power of the customer, he came to favor
The main purpose of the hospital is this. The second is a good environment, the environment of the advantages and disadvantages directly affect the positioning of a pet hospital, but also determines the hospital for the level of consumer acceptability. As for the instruments and equipment is a more than medium hospital must have an important factor.
"Software" is the system management mode of the pet hospital personnel, service strategy and publicity methods of input. No rules and regulations, everything is difficult to start, a good pet hospital rules and regulations is a piece of music rhythm; is the law of the land; is a group whether the formalization of the specific embodiment. Good ideological constraints can be a lot of work "seat belt" can also be the work of the smooth running of the "conveyor belt". For example: how to improve service attitude through the system to improve medical quality, standardize medical behavior.
In today's era of advanced communication devices, with the continuous penetration of foreign medical technology, Beijing's medical technology can be said to be rapidly changing. But after all, China's pet hospitals are still in the take-off stage. This has led to the fact that most of the pet hospitals in Beijing are still in the mode of operation of general practitioners, with no cutting-edge, technological focus. In this environment, service has inadvertently become a new highlight.
How to optimize this area, whether through the development of the system to carry out a unified approach to service has been to make it a chain of our Guanzhong chain of a chain of characteristics? Last but not least, I think the most important point for a new store, that is, publicity. Although the fragrance of wine is not afraid of the deep alley, but if the alley is too deep you again fragrant he can not float out. There is no reasonable publicity and publicity of the strategic approach to let people to recognize you and how to accept it. So I think, activities + publicity + excellent technology = customer accumulation
"There is no wrong management method only suitable management method" is what I learned in the Guanzhong Animal Hospital Chain Organization is my deepest memory of a sentence. I can't help but thank you again for writing this - my leaders.
Without your tolerance and education, I could not have learned this and would not be where I am now. In my efforts to cheer for me, in my want to retreat when you did not let go of my hand, I get only encouragement. Really thank you~~
In the face of a new year, 20xx year beckons to me. I firmly believe that this will be another year of harvest. As long as the subjective not give up hope, not abandon confidence, not give up faith. The victory will eventually belong to me.
Summarize the past year's income, accumulate the past year's experience, learn the past year's lessons, correct the past year's mistakes is my recent need to complete the homework.
In 20xx, I will try to get my physician's license, and at the same time, I will try to get a higher level of education (self-study for bachelor's degree). This is my simple but also the main two plans for the new year.
At the same time, I also hope that the leaders can be more supervision and criticism of my shortcomings, so that I can become excellent. I hope that the Fengbei store can be in everyone's concerted efforts to first take the medical 100,000 a pass, and strive for 20xx year off when the breakthrough of 200,000. Go for it! Cheer up!
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