No prisoners at home is generally easy to do, but no patients at home is really a bit difficult. A large family, who can guarantee that no one at home has a big or small disease ah. In particular, there are large patients have to go to a large hospital, these days, to go to a large hospital to see a doctor whether it is for the patient or the patient's family, in the economy and energy is a piece of quite a test of people's business.
On New Year's Day, we accompanied my father to the city's first people's hospital to see a doctor, really experience a "difficult to see a doctor, to the big hospital to see a doctor more difficult.
My father went to four departments to see the doctor, each department has a story.
The warmth of the osteoarthritis department
The osteoarthritis department, Dr. Chen, a female doctor in her thirties. As soon as she saw us, she greeted us with a smile, and when she saw my father come in, she smoothly moved a stool and said, "Come on, the old man sit here."
At this time, my father, from more than 140 pounds to more than ninety pounds of thin, eyes deep concave down, not human form, look at the pants are like to hang. Because of the serious disc herniation, he walks like a pregnant woman with both hands to support the waist, a small step by small step to move away, sitting in the chair also have to crooked body, feel at any time will slide down.
Dr. Chen asked in detail about some relevant medical conditions, and then also told his father to lift up his clothes and checked the spine and waist with his hands, pressing and asking, "Does it hurt here? How does it feel?" Only after an examination did she say, "Old man, you need to go for another CT."
Throughout the consultation, my father's Putonghua was very poor, and she understood a lot of what we said after we translated it, but she always listened with a smile on her face and didn't show any impatience. Her affability made us feel that the atmosphere was harmonious, and she felt like a family member rather than a doctor meeting us for the first time.
As my father walked out the door, she repeated her advice, "Be careful, walk slowly." And my sister and I turned around and thanked her step by step, expressing our sincere gratitude.
The most rare thing is that later, due to the long delay in the spine surgery, by the time she got off work, she had not responded to the spine surgeon's treatment plan, and she even called us after work to ask about our father's condition.
The understanding gastroenterology department
Because my father lost weight so quickly, we suspected that his digestion and absorption function might not be good, and we even thought that there was a big problem with his stomach, (because the doctor said that there seemed to be two small pieces of meat in his stomach when he did an ultrasound at the county hospital) and we were ready to send him for a gastroscopy again.
From the fifth floor to the third floor. Because walking, standing, sitting is a tough problem for my father, so we played a little smart, bypassing the queue, went directly to the attending doctor inside, just saw an old doctor's room inside with no patients, so we hurriedly walked in, and he looked at my father and said, "Where's your number?"
I immediately explained to him, "Doctor, my father has trouble walking, and can't even sit still, so we'd like to do a gastroscopy, can you write a gastroscopy order."
The doctor took a look at the poor father, probably moved compassion, did not say anything, hands open the gastroscopy order to us.
The doctor took a look at the poor father and said nothing.
From the hospital to this point, my heart has always been grateful, because I met these two doctors are very kind, very humane.
Let a person nesting gastroscopy room
With a pleasant mood and a big smile into the gastroscopy room, holding the payment bill, the nurse said: "Beauty, help me row down the number,"
The beauty is carefully trimming her fingernails, looked up and glanced at me coldly, said: "Today can not be arranged, come back tomorrow. "
I'm still not dead, continue to end their own smile carefully said: "We are from a distant place, to the city hospital to come back and forth to a whole day, you can not take a look at, can add a not, just one? Thank you"
"said row can not row can not, you think this hospital is your family opened ah, said tomorrow to come tomorrow to come well" and then continue to go to trim her nails, no longer pay attention to me.
I have to say, in the big hospital, it is a bull's eye!
I had no choice but to go to the hotel and get a room until tomorrow.
The whole night I did not sleep well. One because of the unfamiliar bed, the second is because my father was tortured by the disease, he also a night in bed all over the fried soybean (we sleep in the same room, so that we can take care of my father)
The next day, I did not arrive at seven o'clock 7 to go to the door of the gastroscopy room and so on, because to do the gastroscopy on an empty stomach. I wanted to get in line early so that my father could have his gastroscopy earlier and suffer less.
After waiting for an hour, those scheduled nurses finally came, because there were so many people, and after a bunch of pushing and shoving, I was in line at number 14.
In the gastroscopy room, the accompanying family members can only wait in the outside lounge, and the patients go into the inside waiting room according to the front and back of the number,
There is a forty-year-old sister and her mother in front of us, sister's mother's illness is very serious, and looks like a match with my father, are very thin, walking, standing is very difficult, and worse still, is also deaf. My sister and I repeatedly with the door of the nurse to explain the situation of the elderly, want to let the nurse let us go in to accompany the elderly.
But the nurse is not into the oil and salt, a bully, no matter how we plead, she is to repeat a simple sentence: "No, no, wait outside."
I had no choice but to stand outside the door with my big sister and keep walking around, not that we wanted to stand in front of the door and hang around, but just because the patient's situation in our family is really different from others.
At that point, a message came down the hall calling the row numbers and names of my big sister's mother and my father, telling them to go to rooms 2 and 5, respectively, to get ready. We finally had some peace of mind.
But after half an hour, my sister's mother and my father didn't come out, (under normal circumstances, gastroscopy is only about ten minutes) I was busy calling my father and asking him if his gastroscopy was done.
He said no, there are people inside doing, the doctor told me to wait.
Another half an hour later, I saw the screen had been called to the 19th, but why the father in the queue of the 14th has not yet come out?
"Nurse, my mom is lined up at No. 10, and now No. 19 has gone in to do it and is calling No. 21, why hasn't my mom come out yet?" My elder sister is more anxious than me, because my elder sister's mother does not have a phone, she does not know her mother's situation at all.
The nurse said faintly, "You can rest assured, there are doctors inside to arrange it, they have not come out for so long, it may be that the stomach is more problematic, while others have nothing wrong with their stomach."
We thought it made sense and had to continue to wait anxiously.
"By this time the number 27 was being called. We just couldn't believe that more than a dozen other people were done, and it was just the two of them who were always done? Is it hard to believe that they just have four stomachs and everyone else has one?
"Nurse, something must have happened to our family? We must go in and see, if you won't let us go in and see, then you go in and see for us." We said angrily to the nurse at the door.
Maybe even the nurse at the door felt something was wrong and had to let my big sister and I in to take a look.
As soon as I went in, I realized that my father was actually still sitting in the lounge and hadn't even bothered to do it, and I asked him what was going on.
My father said, "The doctor told me to wait."
The older sister's mother was even more pitiful sitting in front of the door of the 2nd gastroscopy room waiting, looking at the doctors coming in and out, wanting to say something, but has not dared to say anything. And none of the medical staff asked what was going on.
Eldest sister went over to her mother and asked, "Mom, why aren't you done yet?"
Her mother said, "The doctor told me to wait at the door of No. 5, and then told me to wait at the door of No. 2. I've been waiting at the door of No. 2 for a long time, and I've been standing there for a long time.
After hearing this, the elder sister was so angry that she took the numbering list from her mother's hand and asked one of the nurses standing next to door No. 5: "What's wrong with you doctors? Why is my mother clearly in the 10th, and now people have been standing at the door for more than an hour, others 27 are done, but standing at the door of the 10th has not been done. You guys tell me what's going on?"
The nurse may have been frightened by the big sister's fury, and said, "I don't know, I'm not a doctor, I'm just in charge of shouting the number in here."
At this time, just as the door to No. 2 opened, a patient was pushed out, the big sister rushed in, the numbering list to the doctor's desk a slap, shouting: "You doctors are how to be? My mom was scheduled at number 10, now you guys are done with number 27, number 10 is still standing at the door, you guys threw a seriously ill old man from number 5 to number 2, and you haven't been able to arrange it, it's just a cat, a dog standing at your door for so long, you guys will take a look at it, not to mention it's a patient."
"We called her number, she didn't hear and passed." A doctor said immediately.
"She passed her number, can't she be called again? If she can't hear with her ears, can't you see with your eyes? You people are still not a doctor, there is no medical ethics , you still say to save the dead and help the wounded, you are clearly in the sight of death to save ...... "The big sister said more and more angry, those doctors also each dare not speak out against her, just continue to call the back of the patient.
Big sister a blocked that doorway and said, "Is not now not to my mom?"
Your mom is a regular number, we just did the regular number, now we have to do a painless number, the next regular number is your mother."
But the older sister wouldn't listen and just said to herself, "I don't care if you do painless or regular, my mom has been waiting for so long, she can't wait any longer, you need to do my mom right away, and if you don't do it first for my mom, you're not doing it for anyone."
At this time, another doctor came to push the big sister, so that the back of the people to come in, I did not expect the big sister first pushed the doctor, the doctor "ouch" sound sat on the ground.
At this point, everyone went to help the doctor, the doctor has been touching his stomach and screamed "I stomach ache." It turns out that the doctor was pregnant, but because she was wearing a coat, it didn't look obvious. At this time, the older sister saw the accident, also did not dare to make trouble.
As for my father's gastroscopy, how was it resolved?
People like us are not so fierce, had to talk to the doctor properly, the doctor also promised me that the next one will be done for my father.
I do not know how the hospital later resolved the matter, but because I witnessed the incident, thinking that the hospital can happen, it is accidental and inevitable. Anything that builds up to a certain level will explode.
Spine surgery that wants to flatten people
After we gave the CT films to Dr. Chen on the fifth floor, Dr. Chen said, "You go to the second floor and give the CT charts to the spine surgeon again to go over them and ask them about their treatment options."
I rushed from the fifth floor to the second floor, into the spine surgery, just a doctor that has no patients, I said: "Doctor, the fifth floor of Dr. Chen asked you to take a look at this film, asked you to take a treatment plan, whether to do surgery or conservative drug treatment?"
Where is your row number?
Dr. Chen told me to go directly to you to tell you to just take a look.
"First go to the queue to get the number, do not line up not to see." The doctor said high and cold.
I also think he is right, so I rushed out to line up, queuing for nearly an hour, finally my turn, I put the early prepared tablets and gastroscopy results to show him.
He had just taken the CT films out, and before he even looked at them, he asked, "Did you get my spine surgery number?"
"No, how did you just not tell me to register, I thought it was a visit to the doctor to register together, or you look at it first, I'll go and register right away?"
"Didn't hang up my number, how can I show you?" After that, he threw the CT chart he had just taken out, and threw out a sentence: "Go and register first", and sent me out again. （The first time I saw the doctor, he said, "I don't know what to do, but I don't know what to do," and then he said, "I don't know what to do.
I had to run to register again, (in fact, hang up a number of 50 cents, how much is the matter ah) when I hung up the number, ran over, he finally took a look at my father's CT film, as for the gastroscopy map, look at all do not look at said: this spine between the 2 and 3 sections of the problem, you go to do a nuclear magnetic **** vibration say, so he threw a bunch of material to me again.
"Doctor, you haven't looked at the gastroscopy results yet? Also, I wanted to ask, how much does it cost to do this NMR***Vibration? Will the results be available right away, or do we have to wait? Because we are from the countryside, it takes more than six hours to go back and forth to here by car, I don't know if it's enough time, and also we would like to know if it's enough money."
He was very impatient and said, "I told you to go pay the fee first, and after you pay the fee, go to the place where you do the checkup and ask the doctor over there, I'm very busy here now." (Busy? There are only three of us, the other patients have not yet come in, obviously the doctor is impatient, OK.)
Looking at his look of being indifferent to people, coupled with the front of the patient's attitude, I was thinking, if I have the power of God, I really want to slap him to death on top of the desk, so that you know what the meaning of respect for people. (I am a woman in the face of such a phenomenon have wanted to repair the idea of him, I think those bloody men in the face of such a situation, will have almost the same idea, right)
Not just ask a word more?
It's just a matter of asking a few more questions. You'll die if you answer properly. You'll be like this and that, and you'll be like that, and you'll let me go out and come in and come in and go out and get more than two minutes.
This is the attitude of some doctors in some big hospitals towards patients.
This is how some of the doctors in some of the big hospitals are treating their patients.
To be honest, as soon as I came out, I went around looking for the hospital's opinion book, wanting to thank the dedicated doctors, but also wanting to complain about the indifferent attitude doctors, but have not been able to find.
Summarize and sigh (whining)
I found that inside this big hospital, most of the medical staff have no patience, with a cold look on their faces, what makes the medical staff have that high and cold attitude, and what kind of powerful force is behind their high and cold?
What is it?
It is this big hospital with the brand "First People's Hospital" hanging high, is a constant flow of patients from all directions every day, so that he (she) not only do not have to worry about the income, but also prompted them to always put themselves up high, like sitting on the shrine of the Bodhisattva, the patients can only bow to it.
Some of these angels and bodhisattvas don't care about the faithful worshippers who want them to shower them with rain and sunshine.
Every patient is calling, calling for a doctor to save lives in the face of these patients suffering from diseases, can you put your proud frame a little lower, so that the patients in the disease to see the ray of sunshine in your heart; so that the patients in the lower part of the feeling of your care, patience, concern.
Instead of the cold language plus constant billing, do the check, and then billing, and then do the check, from this machine inside, out, and then from that machine inside, out. In addition to shelves and shelves of cold medical machines, it is the constant payment of fees and fees and fees.
In fact, we have seen a lot of embarrassing relationships between doctors and patients on TV, in the news papers, and in the respective media. There is a big fight, let the doctor parade in the street, there is a medical malpractice, each has its own reasons, but the impact is negative, more people are chilled.
Such a scene, I think a lot of people often stand in their own position to see the problem, do things, to others are not a matter of concern, hanging high.
Although doctors should treat every patient equally, but for individual patients with serious illnesses or special circumstances, if the doctor is more concerned, (for example, my mother's mother because of deafness, over the number of an old man, a face of pain at the door so long, as long as a little bit of compassion or sympathy of the doctor will be asked to ask about the reasons for this, rather than a task-like mentality to face the patient, if the doctor really go to understand the special circumstances of the elderly, the doctor will be able to find out what is the reason for the patient's suffering. (If the doctor had really tried to understand the special situation of the old man and then arranged for him to have a gastroscopy, would it not have been a happy event for all?) The doctor would not have been able to do this, but he would have been able to do it.
Another example is the spine surgeon, who told us to get in line and register for his department. This is all due process, and the patient's family is willing to cooperate, but I hope that the doctors will look at the patient's queue of more than two hours and take two minutes to give the patient a good consultation.
Of course, the doctor has the doctor's pain, every day to face different patients, every day there are endless patients, perhaps the original good mood, in the face of a pluck and a pluck of sad patients, little by little, day by day consumption.
We all know that the doctor's work is very hard and very tired, but look around, which is not hard and not tired of work?
But why is it that some doctors in the same hospital (in fact, in any industry, some become stars in the industry, some become losers in the industry) have such a good work ethic? (For example, I met Dr. Chen of the Osteoporosis Department, the old doctor of the Gastroenterology Department.) All in all, it is only because those who have a bad work attitude have less of a kind of love for the patient's heart, dedication to their work, and the industry's "artisan" heart.
Of course, the relationship between doctors and patients is not harmonious, there are some patients on the reason (especially some think they have the money and power or really is the quality of the low people), but most of the patients are still friendly, and even pleasing to the type.
Some patients face a face of sadness because of their own illness, physical pain coupled with economic pressures, the reason happy, at this time more hope that the doctor on the patient a little more care, a little less occupational morbidity, a little more smile and care, a little less indifference to each other. The patient will be more understanding of the doctor, more gratitude. Doctors (hospitals) and patients (patients' families) will be less embarrassing and even hate relations.