Cleaning is a milestone for people to enhance the quality of modern life. It has made the quality of people's living environment to improve. Cleaning has entered the society nowadays. Here are the cleaning foreman duties test questions that I have compiled for you to read.
cleaning foreman duties of the test questions (a)
A, multiple choice (there are single and multiple choice, the correct answer did not choose to finish counting 0 points, 3 points per question, *** counting 30 points)
1, janitorial staff work time is: 09:00-18:00 ( )
A, 5 minutes early, B, Delayed 5 minutes C. Does not matter D. On time
2, one of the company's basic conditions for hiring employees, the age must be above the age of weeks. ( )
A, 16 B, 14 C, 18 D, 20
3, cleaning staff in addition to daily sweeping and mopping, but also several inspections of the floor. ( )
A, two B, four C, six D, depending on the circumstances of the increase
4, the dormitory cleaning garbage time is: ( )
A, 09:00 B, 10:00 C, 11:00 D, 17:00 E, 18:00
5, sick leave in the provisions of the medical period of the company to pay the basic wage as a sick leave pay, sick time First offset with the same number of hours of overtime or annual leave.
A, 70% B, 80% C, cleaning foreman duties of the test questions D, 100%
6, according to the company and the Group Ministry of Employee Affairs: ( )
A, employees can smoke in non-designated places B, prohibit residential employees to smoke in non-designated places
C, the employee can only smoke in the dormitory D, the employee can not be in the aisle smoking
7. The direct superior management department of the Department of Staff Affairs of the Global Center is ( )
A. Global Center Branch B. Group President's Office C. Group Department of Staff Affairs D. Convention and Exhibition Group
8. When applying for resignation, the application must be made days in advance during the probationary period. ( )
A, 10 B, 7 C, 3 D, 30
9, fire prevention policy is: ( )
A, prevention-oriented, prevention and elimination of combinations of B, prevention-oriented C, will be alarmed, will escape, will be able to self-rescue, will be able to extinguish the fire
D, familiar with the firefighting equipment, the use of equipment.
10, janitorial work for 8 hours of work, January rest a few days ( )
A, 4 days B, 6 days C, 2 days D, 8 days
Second, judgment (3 points for each sub-topic, *** counting 30 points) the right scratch (Ⅴ), the wrong scratch (×)
1, the workplace emergencies emergency response security class emergency telephone: 62733038. ( )
2, employees work overtime in hours, less than an hour does not count as overtime, a total of 8 hours discount 1 day. ( )
3, the work of the Ministry of Employee Affairs standards: thoughtful and meticulous, excellence. ( )
4, cleaning daily in addition to cleaning daily inspection of the premises. ( )
5, the group staff must follow the principles: diligence, integrity, enterprising, order, obedience, unity, cooperation. ( )
6, cleaning daily inspection of the work found to have a hidden danger affecting safety should be ignored. ( )
7, employees must strictly implement the company's attendance system, but overtime can be recorded without fingerprints. ( )
8, the Department of Employee Affairs manager must supervise and inspect the cleaning place cleaning ( )
9, the employee probationary period cumulative leave of absence of more than 3 days (including 3 days) as a probationary period is not qualified to automatically resign processing. ( )
10, workplace emergencies, the cleaning staff on duty must immediately set up warning signs, immediately report to the superior and assist in handling. ( )
Third, question and answer questions (*** 40 points)
1, please elaborate when the fire emergency measures. (12 points) Answer:
2, your understanding of the cleaning foreman position. (13 points) Answer
3, briefly describe the requirements and precautions for cleaning inspections (15 points) Answer:
Cleaning foreman duties of the test questions (two)
A service evaluation of the cleaning and cleaning
The killing and cleaning is an important part of the guarantee of the property management of a good hygienic environmental environment, and is also an important aspect of the reflection of the property physical Important aspects of service quality, because the work of extermination and garbage removal must be strictly controlled to:
1.0 extermination in accordance with the relevant provisions of the company.
2.0 The personnel involved in the elimination work should be strictly in accordance with the provisions of the work, do not go through the motions, the mosquito breeding places to do key elimination.
3.0 Garbage cleaning should be done on a daily basis.
3.1 Garbage removal should be done according to the specified time.
3.2 The process of garbage removal should be supervised by the ground cleaner and fill in the "Garbage Removal Service Quality Record" If there are leftover garbage not removed, the management office has the right to ask for re-cleaning and punishment. The garbage can not be cleared in a timely manner, the clearing party should explain the reasons, and sign to ensure that no longer ground, violation.
4.0 Elimination standards: must meet the local town in addition to the "four pests" control standards.
5.0 Related Documents and Records
"Garbage Removal Service Quality Record"
II Inspection in the work of gardening and greening:
1.0 Purpose: To ensure that the company's green management work services in good order.
2.0 Scope of application: the company's greening management work
3.0 Responsibilities:
3.1 Project Management Department greening is responsible for greening management from time to time inspections.
3.2 The person in charge of cleaning in the management office is responsible for the daily inspection of greening daily maintenance
3.3 The person in charge of quality in the company's project management department is responsible for the monthly inspection of greening management, making records and keeping them.
4.0 The process of greening management includes:
4.1 Plant maintenance
4.2 Pruning and styling of plants
4.3 Pest control of plants
4.4 Watering and fertilizing of plants
5.0 Relevant Records
"Inspection Record Sheet" "Building Inspection Record"
3 Tell us about the cleaning and greening of your property management office:
Statistical breakdown of the workload of the employees (meters of the plot, the area of greening the number of employees, the workload, the distribution of the work area)
Test questions on the duties of the cleaning foreman (three)
A. Fill in the blanks: (1 point each, **** 40 points)
1. mopping stairs, mop head shall not be extended to ( ) outside, so as not to mop the head of ( ) and garbage, thrown to the staircase pedestrians or so that the sewage and dirt from the upper to the lower stairway gap fall, mop head should be from the staircase handrail to the wall of the application of mopping. A. Handrails . B. Sewage.
2. Before pushing dust, spray electrostatic ( ) on the dust pusher surface will be more effective, push dust in the same area, should be pushed each time the garbage and dust and sand to ( ) position, in order to sweep. A. Vacuuming water. B. The same place.
3. Steel wire ball is only suitable for rougher floor surfaces, wooden boards, ( ) more polished surface can not be wiped. Wiping must not be used vigorously, so as not to damage the object ( ), and at the same time make it lose its luster A. Stainless B. Surface .
4. The power plug must be inserted into the power outlet with a grounding wire, the machine in the sewage tank ( ) removed to the sewage tank injection of antifoaming agent, the suction rake mounted, drain pipe plug cover. Press ( ), the suction machine starts to work. End suction, cut off the power supply, push to the drainage, remove the drain pipe, unscrew the drain plug to drain. After the drain tank is emptied, open the top cover of the machine and rinse it with water to avoid odor. Unscrew the plug to reset the drain.
A. Vacuum bag. B.Power switch.
5. According to the content of the complaint, timely inspection to the scene, inadequacies ( ) follow-up; such as the complaint does not belong to the scope of the post, should be notified to meet the managers to deal with, can not speak is not my ( ) words; treatment of the complaint to listen carefully, a detailed understanding of the first to express apology, take responsibility for the remedial measures taken immediately;
A. Immediately. B. Scope of work .
6. Fold the towel ( ), folded ( ), front 16 sides, a little larger than the palm of your hand. A. 3 folds. B.8 layers.
7. towel A layer of dirty and then use another layer, ( ) all dirty, wash and wring again. Can not use a dirty rag to wipe repeatedly, otherwise it will ( ) be wiped on the surface of the object. A. 16 surface. B. Damage.
8. Towel wiping general ( ) rags, rags for food utensils, ( ) rags should be strictly separate special. A. Furniture. B. Bathroom.
9. Towel wiping should be from ( ) to the right (or from right to left), first ( ) after the next, even wipe, do not leave the corners. A. Left. B. Up.
10. The purpose of using a broom is to sweep ( ) the trash and dust and ( ) carry away. A. piecemeal . B. centralized
11. When sweeping garbage in order not to trample on the garbage, it should be swept continuously to the front, swept from narrow to ( ), swept from the corners to the center, and swept indoors, in principle ( ) to the door. A. wide . B. by the inside .
12. Dishwashing cloth to remove large areas of dirt, use ( ) to hold the whole piece of dishwashing cloth, ( ) push and pull to wipe. A. palm . B. Back and forth
13. For the dirt in the small pits ( ) and corners, fold the cloth to form a cone, and wipe the dirt with its sharp cone ( ).
A. Dirt. B. Deep.
14. After the use of the cloth, should be ( ) clean, not wringing natural drip drying is good, this method can ( ) the cloth fiber elasticity and the cloth in the dense pores. A. Rinsing. B. Keep
15. floor mop grip: with a hand of ( ) on the end of the finger and hold, the other hand hold the lower ( ) centimeters, posture: natural, do not bend too far forward to avoid causing fatigue. A. Thumb. B. 30-40.
16. mopping method: in principle, should be ( ) swinging, scratches were horizontal zigzag, in the corners, etc., can be used straight mopping and other corresponding methods, mopping from ( ) to the center of the mop. A. left and right B. around
17. mop head can not be lifted too high, the amplitude of the fling can not be ( ), on the serious stains, should be force ( ) wipe. A. too much. B. Repeatedly
18. Dust pusher grip: hold with the thumb of one hand on ( ), and the other hand holds the lower ( ) centimeters to prevent collision with other people or things. A. Top B. 30-40
19. Ground push dust process: clean dust pusher sprayed with 2-3 oil → lower dust pusher flat on the ground, according to the ( ) direction of the dust pusher, dust pusher can not be away from the ground, each time to push the end of a fixed inconspicuous place in the dust will be swept clean. Push the number of times depending on the size of the flow, the degree of pollution, generally ( ) 1 time. A. straight line B. 2 hours
20. cleaning restrooms, such as the time after work on the restroom cleaning, need to put ( ) sign placed at the door, and wear a good ( ). A. Suspension B. Rubber gloves
21. carpet vacuuming process: push the vacuum cleaner to the workplace, plug in the power supply, start the switch; hand hold the vacuum cleaner ( ); on the corners, corner lines, etc. can be used to ( ) to work. A: Vacuuming skimmer B. Vacuum Cleaner
22. water applicator in use, the cleaner or wiped ( ) should not be generated by the splash, so as not to cause secondary ( ). Dirt that can be wiped off can be removed with a water applicator. a. Sewage b. Pollution
23. When a person is standing on a ladder and working, he or she must ( ) help each other and pay attention to safety. To move, the operator must move down the ladder, not sitting on the ladder ( ) to move. A. someone holding the ladder B. with legs clamped
24. garbage shovel with light garbage and dust, use broom ( ), so as not to raise the garbage and dust again, scattered, ( ) the floor. A. blocking garbage
B. pollution
25. steel wire ball is only suitable for more ( ) floor surface, wood, stainless steel more polished ( ) can not be wiped. A. rough B surface
26. shovel knife is only suitable for ( ), ( ) on the use. After cleaning, rinse it and leave it for use. A. Tile B Glass
27. Retractable joints should be used slowly, especially when extended to the extreme point, do not pull the upper and lower tubes violently, so as not to ( ) locker; rotate the locker do not ( ) force, so as not to make it rotate too much and damage. A. Damage B Excessive
28. The position should be taken in ( ), and can not affect other people, the use of the end, ( ) retrieved, wiped clean for use. A. conspicuous place B immediately
29. scrubber to replace the cleaning pad or please wash brush, be sure to cut off ( ), to be replaced only after the machine ( ), the failure of the unit machine and processing methods. A. power supply B. stop running
30. glass scraper will be applied to the glass surface of the cleaning agent to scrape clean, operation slightly hard, even pressure on the glass, ( ) slowly scraping, once scraping a slip, with a wet towel to clean the glass scraper, and then ( ) move to scrape another slip. A. from top to bottom B to the right
31. such as accidents should be immediately reported to ( ) or ( ) timely arrangements to deal with; when the supervisor is not within the purview of the handling, the supervisor must immediately report to the manager or the company. A. Foreman B. Supervisor
32. Connect the water inlet pipe, high-pressure outlet pipe and high-pressure water spray gun. Open the water inlet valve, open the ( ) of the high pressure water jet gun handle, and empty the ( ) in the water pipes of the whole system. Adjust the working pressure to the desired value, control the inlet and outlet water flow. Start the power supply and the high pressure washer starts to work. A. Switch B. Air
33. Soak the water applicator in the cleaning solution, take it out and twist it by hand, from top to bottom ( ). Wipe the water applicator on the surface of glass or building decorative materials, pay attention to ( ), not to miss the wipe. A. dripping until B. four corners
34. shall not miss the four corners and the space under the placement, every mop ( ) square meters, should clean the mop head, every mop ( ) square meters, should be replaced with fresh water. The mop head should be cleaned for every ( ) square meters of mopping and the water should be replaced for every ( ) square meters of mopping. A.3-5 B.15
35. The shovel knife should be checked for rust, if there is rust, it can not be used so as not to scratch the building ( ). The blade should be sharp, blade such as blunt, another new blade to use. After removing dirt, the angle between the blade and the surface being cleaned should be less than ( ), the greater the angle, the greater the possibility of damaging the hard surface. A surface B. 30 degrees
36.Real Estate Development Co., Ltd, was established in ( ); the company's main leader: Group General Manager: A. February 1995 B.___min
37.Real Estate Development Co., Ltd. is located, Chikan District, Jincheng Road ( ). Zip code: ( ) A. 81--99 B. 524000
38.The Golden Bay project covers an area of 204,714 square meters (about acres), with a total construction area of ( ) million square meters.A. 307 B.63
39.The area of the cleaning area: (1), the public **** area, about ( ) square meters; (2), sales center, office, model room, roughly ( ) square meters; floor roughly ( ) square meters; car park roughly ( ) square meters. A. 10000 B.3000 C. 6000 D. 18000
40.When cleaning the garbage, the garbage bag should be ( ), can not be placed in the elevator entrance of each floor, can not fight with the owners ( ), courtesy of others.
A. closed well B. elevator
Second, judgment questions (1 point per question, ***20 points):
1. Wet rags are required to reach the degree of wetness, that is, slightly wet has been moistened, not dripping, and wringing out water. ( √ )
2, the office key must have a strict management system, in addition to the designated personnel, other people can take without registration procedures, can be used. ( × )
3, the sales center has a large flow of people, according to the actual situation can shorten the time to push the dust (30 minutes -50 minutes once). ( √ )
4, in cleaning the garbage, garbage bags should be closed, can be placed in the elevator entrance of each floor, with the owners of the elevator. ( × )
5, in cleaning the ground, passing cars can not care, clean up the garbage to be tight. ( × )
6, before leaving work to manage the doors and windows, clean tools spare. ( √ )
7, in the restroom door to place the work warning sign (work in progress or suspended), in order to rush, do not have to wear rubber gloves. ( × )
8. Toilets have a foul odor formed by urine scale, etc., when cleaning, the urinal cover should be picked up and then washed with a toilet brush moistened with toilet bowl cleaner, and the same is true for the urinal. ( √ )
9. When using acid detergent, the operator should wear rubber gloves, masks and pay attention to safety. ( √ )
10. Tools should follow the person, do not leave the tools on one side and the person on the other. Extra tools can be placed in the cleaning cart for easy access. ( √ )
11. Leaves after high winds, standing water after rain, etc. should be swept in time. ( √ )
12. If the ground is dusty, do not sprinkle water can be swept, dust raised is normal. ( × )
13. such as accidents, they can handle on the treatment, can not deal with the matter immediately reported to the foreman or supervisor, so that the supervisor to arrange for people to deal with; major accidents reported to the manager. ( √ )
14. work at height: the ground has a protective fence, in case there are objects thrown from a height, cleaning staff can walk under. ( × )
15. elevator compartment ceiling lighting cleaning in the dismantling and installation is very complex, must be in the engineering department of the technicians can be carried out with the cooperation of the following, so as to avoid damage to the lamps and lanterns. ( √ )
16. carpet in the elevator with a vacuum clean carpet dust, elevator slots in the sediment, and wipe it with a wet towel. ( √ )
17. In the cleaning of light fixtures directly under the sheet cloth to prevent re-contamination of the carpet or waxed floor. ( √ )
18. Cleaning glass, window sill without a towel, sewage left behind the wall, wipe clean. ( × )
19. During the work period, you can leave the post without authorization, crosstalk, external housekeeping or do private work ( × )
20. After work in the park, you can smoke in the public **** area or at the post, crowd gambling or drinking. ( × )
III. Multiple-choice questions (1 point per question, ***20 points):
1. In the service center office, if the indoor staff is working, the employee must ( ) enter.
A:Knock gently three times B:No need to knock C:Wait patiently
7, fold the towel , fold it into 8 layers, 16 sides on the front, a little bigger than the palm of your hand. A:2 times B:3 times C:4 times
8, cleaning the elevator, the engineering department is required to fix the elevator in ( ) to facilitate cleaning. A:top floor B:first floor C:middle floor
9, push dust the same area, should each time the garbage and dust and sand to ( ) position, in order to clean.A:the same corner B:another C:the right place
10, to the guests to be courteous; in the work of the guests, if any guests to ( ) make way. A:Active B:Finish working C:Wait a moment
11, the process of using the suction machine, abnormal sound ( ) shut down. A:After work then B:Immediately C:Find a supervisor to
12, sales lobby in the cleaning process, found that the ground has a lot of glue stains, you can use ( ) cleaning.
A: glue remover B: toilet bowl cleaner C: bleach
13, the model room wooden floor in the cleaning, you can use ( ). A:wetter floor mop B:drier towel C:hose rinse
14, floor wall cleaning, employees can use ( ) cleaning. A:All-purpose water B:Hydrochloric acid C:Clean and bright
15, in the work, does not belong to the job, the supervisor asked to go to deal with, the employee thinks ( ) to deal with.
A: after doing this post B: immediately go C: wait a little while and then go
16, cleaning the floor, should be put first in the work in progress, in the operation of the scrubber, the socket cord should be ( ). A: on the shoulder B: drag on the ground C: in the hand
17, after the work, employees with tools to walk in the park pavement, you can ( ) walk. A: side by side B: to the right C: the middle
18, wipe the desk, desktop documents, items ( ), such as no one, cleaning found valuables should be promptly reported to the supervisor.
A: not to move B: randomly placed C: overlap neat
19, guilty of theft; unauthorized carry or attempt to carry the company's valuables to leave; carry or attempt to carry national regulations or the company does not allow to carry the items, such as drugs, weapons, explosions or dangerous items into the company, the company will be on the matter of ( ).
A: dismissal processing B: verbal warning C: fine processing
20, sleeping during working hours, loud noise, quarrel, disturbing the normal order of work, the circumstances are minor. The company will be ( ) treatment of the employee. A:Criticize at the meeting B:Warning C:Fine
21. Improvement of management techniques to maximize the function, and savings in the use of office supplies to reduce costs, with evidence. The company will deal with the staff ( ). A. Credit B. Warning C. Punishment
22. colleagues, visitors, impolite, in the reception of the work of indifference, hard language, bumping, shirking of responsibility, etc. The employee will be ( ) dealt with. The employee will be ( ) dealt with. A. Punishment B. Criticism at the meeting C. Once demerit
23. For gross negligence led to the company's buildings, equipment, appliances and other valuables lost or seriously damaged, in addition to the punishment, the company will retain the right to claim damages, depending on the circumstances. The company will make ( ) treatment.
A. Reward B. Punishment C. Dismissal
24. put forward good work proposals or action programs, and achieve better practical results of employees. The company will make ( ) treatment.
A. Award B. Criticized at the meeting C. Punishment
25. Actively study the improvement of work methods to improve work efficiency or reduce the cost of the effectiveness of the people, proper management, so that the work of the order of the work, to improve efficiency, or save the use of raw materials, reduce costs, to obtain excellent results of the people ( ); A. small merit B. great merit C. Punishment
Fourth, the quiz (). 1 point per question, ***20 points):
1, cleaning the office should be equipped with common tools and materials are?
A: broom, garbage shovel, floor mop, floor mop bucket, towels, mirror cloth, water applicator, glass scraper, small plastic bags, all-purpose water.
2, sales lobby cleaning should be equipped with common tools and materials?
A: broom, garbage shovel, floor mop, floor mop bucket, towels, mirror cloth, water applicator, glass scraper, dust pusher, electrostatic vacuum water, all-purpose water.