Hospital work summary
Fulfilling the work life inadvertently passed, review this time, our ability to work, experience have grown, to do a good job of summarizing the work. Then the general work summary is how to write it? The following is a sample of my hospital work summary, welcome to learn and reference, I hope to help you.
Hospital work summary 1
Since the launch of the "hospital management year" activities, Xiangfan City, the fourth people's hospital in accordance with the requirements of the higher health administrative departments, in-depth development of the "patient-centered, in order to improve the quality of medical services for the theme of Since then, Xiangfan No. 4 People's Hospital has been carrying out the activity of "Year of Hospital Management" in accordance with the requirements of higher-level health administrative departments. It insists on emphasizing the nature of public welfare, pursuing social benefits, and safeguarding the interests of the masses in the first place, insists on constructing a long-term mechanism for hospital management, and focuses its efforts on improving the quality of medical care, safeguarding medical safety, improving the service process, eliminating unreasonable charges, and strengthening the construction of the industry's style of work. After 1 year of efforts, the management level and quality of medical services has been greatly improved to ensure the sustainability of the hospital's benign development, patient satisfaction rate increased year by year. Now the year's work is reported as follows:
First, improve the medical system, standardize hospital management.
The hospital in accordance with the requirements of the management of the year activities, in the original rules and regulations on the basis of the re-establishment of the administrative, medical, nursing, financial and duties of the five categories of rules and regulations. In order to ensure the implementation of the system, also developed a clear assessment rules, such as the "clinical medical assessment rules", "clinical medical technology assessment rules", "nursing quality assessment rules", "service quality assessment rules". The content involves practicing according to law, medical quality, medical safety, prevention and treatment of infectious diseases, pharmacy management, instruments and equipment, medical supplies, hospital infections, emergency response plans for public **** health emergencies.
Second, pay close attention to the quality of medical care, to ensure medical safety.
10 years the hospital re-adjusted the medical quality management committee and departmental quality control two-level network, the formation of the hospital control, section control quality management system. At the same time, the Pharmaceutical Affairs Management Committee has strengthened the supervision of clinical medication and the monitoring of hospital susceptibility, which basically builds the hospital's medical quality management and continuous improvement of the organizational system.
In accordance with the "Implementation Measures for Medical Quality Assessment", the hospital has clearly defined the medical quality reward and punishment system, monthly inspection and evaluation, and performance awards according to the score. As the first person responsible for medical quality and safety, the director insists on including medical quality and safety in the daily work of the important agenda, the use of hospital-wide administrative and business examination, percentage assessment, medical quality assessment, the quality of the problems found and the hidden dangers of insecurity in a timely manner to inform, analyze and assess, and put forward feasible corrective comments. The organization of the Medical Department, Quality Control Office, Nursing Department, Hospital Awareness Section and other functional department heads from time to time each month to randomly check the quality management of each department and medical documents, rational use of medication, medical procedures, etc., with particular emphasis on the implementation of key monitoring and management of emergency, critical, and serious patients, major surgical patients, and patients with blood transfusion. The problems found in a timely manner, feedback, supervision and rectification; the clinical departments responsible for the implementation of the hospital thirteen "core medical system", and regularly carry out business learning, difficult medical records discussion, the death of the medical records discussion, consultation, pre-operative discussion, new technologies and new projects, while making good medical errors and accidents registered, strict shift records.
In order to ensure medical safety, every year, the hospital and each department director signed a "target management responsibility", which clearly defines the responsibility for medical safety, requirements, goals, rewards and penalties. The hospital seriously accepts patients' complaints and makes records, processing and feedback. As a result of the various safety precautions in place, the hospital management year activities since the hospital did not occur major errors, to eliminate the occurrence of accidents.
Three, improve the service function, enhance the level of medical care.
In order to deal with sudden public **** health incidents, our hospital has drawn up a sudden public **** health emergency response plan and emergency plan for emergency, critical and serious patients rescue emergency plan, to improve the success rate of emergency, critical and serious patients rescue and cure rate. To date, the establishment of emergency rescue room in May this year, up to now, has been admitted to the emergency, critical, serious patients 103 times, a strong enhancement of the medical emergency capacity.
In order to better serve the general public, the hospital continues to enhance the service consciousness, improve the quality of service and technical level. With a number of domestic authoritative medical institutions to maintain technical cooperation and talent **** enjoy the advantages, specially invited Wuhan Tongji Hospital, Union Hospital, Provincial Maternal and Child Health Hospital, Provincial People's Hospital experts sitting, as a subject leader; to create a series of specialties, basically to meet the patient's common diseases, common diseases, difficult and miscellaneous disease diagnosis and treatment needs; advocate "painless minimally invasive" characteristic treatment. Advocating "painless and minimally invasive" characteristic treatment. On the basis of the original medical equipment, newly configured laparoscopy, hysteroscopy, cystoscopy, large c-arm x-ray machine and other cutting-edge scientific and technological equipment, a series of gynecological, surgical, infertility minimally invasive surgery applied to clinical services in the new rural cooperative. And successfully carried out cervical spine / thoracic spine and other intra-tubular tumor removal surgery and a number of large bone, surgery and other difficult surgery, surgical results to reach the domestic advanced level.
Four, reduce the burden on the masses, do a good job of the people's project.
In the process of medical services, the hospital to solve the people's most concerned about the "difficult to see a doctor, see a doctor expensive" problem as a breakthrough, adhere to the treatment of disease, reasonable inspection, rational use of medication, reasonable use of materials. Standardize charging behavior and publicize price information. Always put social benefits in the first place, and actively invest in community public health services. For example, in carrying out the construction of urban medical and health care work, the hospital actively and proactively invests in "community service centers" to send doctors and medicines to the community, and provides free training and technical guidance to community medical personnel. In Xiangcheng District, the hospital took the lead in setting up a vct voluntary consultation and testing clinic to provide a platform for standardized AIDS consultation, testing, and care services for the relevant population in Xiangcheng District; it set up a hand, foot, and mouth disease prevention and treatment clinic, and regularly organizes medical personnel to carry out health screening and preventive knowledge propaganda in the communities under its jurisdiction; and it offers a "seven-exemption, ten-percent preferential policy" for patients with low income; and a "seven-exemption, ten-preferential policy" for patients with New Agricultural Cooperative Insurance. "to the new rural cooperative patients in accordance with the policy on the basis of reimbursement, the implementation of outpatient diagnosis and treatment preferential 20%; from time to time in-depth community, townships and villages clinic, send medicine; actively carry out health education, popular science propaganda, popularization of knowledge of disease prevention, and continue to improve the public's health awareness, and has achieved good economic and social benefits.
10 years our hospital outpatient visits nearly 40,000 people, hospitalized 1900 people, compared with last year rose nearly eight percent. At the same time in the achievements, we are also soberly aware that the current status of our hospital health work with the requirements of the health sector and the needs of the general public there is still a gap. We should be in line with the "consolidation of advantages, steady development" principle, to further emancipate the mind, advancing with the times, grasp the real work, dare to innovate, and constantly improve the quality of medical services and technical level, to create a new situation of health reform and development, in order to promote the people's health of the whole region and the goal of building a moderately prosperous society in all aspects of the endeavor!
Hospital work summary 2In the first half of 20xx, under the correct leadership of the Municipal Disabled Persons' Federation, under the careful guidance of the Municipal Health Bureau, our hospital comprehensively implement the "Three Represents" important ideas, establish and implement a people-oriented concept of scientific development, closely around the beginning of the year to formulate the "five unshakeable" goal. Shake" this goal, and further enhance the hospital staff's sense of leadership, innovation, opportunity, quality consciousness, adhere to the pursuit of social benefits, safeguard the interests of the masses, and build a harmonious doctor-patient relationship in the first place, by strengthening internal management, building a long-term mechanism to improve the competitive strength, enhance the image of the hospital, unity and hard work, pioneering and innovative, and to promote the Our hospital material, refurbished offices, a new laundry, rehabilitation training room and outpatient clinic installed air-conditioning, to provide patients with a comfortable, beautiful environment, so that the overall level of the hospital has significantly improved.
Summarizing the first six months of work, we get the following insights:
First, build a long-term mechanism to promote the sustainable development of the hospital.
First, the establishment of a lasting learning mechanism. Construct and constantly improve the learning mechanism, with the mechanism to ensure that the creation of learning hospital activities in a healthy, sustainable track development. Weekly organization to focus on learning "self-drive", "no excuses" the two books, and do have records, have experience.
Implementation is a long-neglected theme. There are countless people with excellent wisdom, but only those who know how to implement the success; countless enterprises have great ideas, but only those who know how to implement the success of the company. In order to further improve the management ability of our middle-level cadres, the organization of the middle watch and learn the famous Dr. Yu Shiwei lecture "win in the implementation of the" video, **** 6 discs. Through the study, caused a great reaction, the whole hospital middle-level cadres exchanged "win in the implementation of" the experience of learning. And will be learned for work.
Second, the establishment of the weekly supervision of the long-term mechanism: supervision is our hospital medical quality construction of ` internal assessment mechanism, after six months of implementation, has become institutionalized, standardized work. The staff take turns to be the weekly supervisor, the implementation of the director of the staff, the staff of the director of the interactive management mechanism. The weekly supervisors carry out on-site inspections of each department every day at regular or irregular intervals in terms of medical documents, medical procedures, service procedures, organization and discipline, and environmental hygiene, and urge them to make improvements. In order to put the weekly system into practice, the hospital issued a "weekly attendance register", and clearly by the weekly supervisor in the inspection of the timely registration, every Friday will be the weekly summary of the announcement in the meeting of the middle level, on time to the office for review, evaluation, and filing.
The second change in philosophy, the implementation of the Sunshine Project, to further deepen the reform of the personnel system.
At the beginning of this year, the hospital to implement open competition, opened the prelude to the reform of the hospital personnel distribution system. From the point of view of establishing a new mechanism for the selection and appointment of cadres who can make the best use of their talents, the reform of the personnel distribution system has been further deepened, and the hospital has carried out an open competition for the director of the competition to establish a good mechanism for employing the best and the worst, which has effectively strengthened the sense of responsibility of the middle-level cadres and departmental personnel and strengthened the management of the department, and has further demonstrated the openness and fairness of
The openness and fairness of the mechanism for selecting and recommending talents is realized, Just selection of talent recommendation mechanism, so that the selection of cadres to broaden the horizons, wide open "talent" road, so that the staff to see the growth of their own careers, to play a role in motivation, thus further increasing the cadres' sense of responsibility, sense of mission and management ability. This also makes the hospital's administration more and more open, fair and equitable.
Three, improve the system, system innovation has begun to bear fruit, the quality of medical services continue to improve.
At the beginning of this year, our hospital through the establishment and improvement of the "arrangements for the establishment of the inspection team", "weekly duty system", "learning system", "section staff interaction system", "attendance and discipline system", "section chief duties", "fine system" and several other rules and regulations, so that the hospital's work step on the institutionalized, standardized, scientific track. System innovation, and further mobilize the enthusiasm of the hospital cadres and workers, and promote the construction of a harmonious hospital. In a short period of six months, the hospital has a new atmosphere.
Four, improve professional and technical level, highlighting the brand
High-quality, high-level medical services is an important indicator of patients, families, social evaluation of hospital satisfaction. Our hospital has always been to strengthen the quality of medical management, improve professional and technical level, and create a technical brand as a focus of the creation of mass satisfaction of the hospital to grasp.
1, further implementation of the case management system, inpatient medical record writing, outpatient medical records, medical records and other system specifications, regular supervision, identify problems, develop measures to improve.
2, to science and technology as the driving force to enhance the hospital's development. Our hospital to implement the strategy of science and technology hospital, through the method of inviting in and going out, increase the strength of talent training, and has achieved significant results.
Fifth, adhere to the service innovation, integration of humanistic care
Service is not a mantra, but a real action, in the "people-oriented" concept, our hospital is based on the "all for the patient, for the patient all, for the patient", facing the medical treatment of all patients. All patients", in the face of competition in medical services, proposed medical service innovation, modern humanistic culture into the hospital to create a high-level service concept and humanistic care.
"Patient-centered" service concept has been y rooted in people's hearts, the formation of healthy, harmonious and orderly competition between departments, the spirit of cooperation between departments is increasing, the formation of service, quality, efficiency, management together to grasp a good situation, the spirit of cooperation and teamwork continues to emerge.
Carried out the "three, five heart, six one" service, that is, the formalization of facilities management, standardization of services, ward family, with a true heart, love, care, care, sincerity, pour a cup of boiled water for the patient, offer a bunch of flowers, send a greeting card, hand a handkerchief, send a smile, say a greeting. Such as assisting patients with food and water, feeding and rinsing, wiping and bathing, washing hair, male patients, haircutting and shaving, dealing with urination and defecation, turning over and patting the back, assisting in getting out of bed, responding to the patient's call, the arrangement of beds, maintaining order in the wards, etc., so that the family members of the patients sent to the hospital for treatment, can go to work at ease, feel relieved, so that the patients can also rest assured that the outpatient clinic to the wards, from the hospital to the hospital discharge from the person in front of the person to the person after the healthcare staff With true feelings, real feelings, deep feelings, affection, emotion, feelings, the implementation of a one-stop service, reflecting the hospital to provide patients with the true feelings of service.
When discharged from the hospital also to the patient or family members to talk about the precautions to be taken, rehabilitation, health care, medication, diet, exercise, review and other issues to guide the focus on the patient to follow up, and to carry out door-to-door service, etc., by the majority of patients and their families welcome and praise.
Sixth, focus on hospital culture, show our hospital characteristics
Culture in the modern management of the hospital is playing an increasingly important role in the construction of the core of the culture is the use of beliefs, morality and other intangible forces, advocating people-oriented, morality first, to establish the best image of the hospital.