Tender Quality Assurance Guarantee Essay I
Dear ＿＿＿＿:
In order to create an excellent corporate brand image, to build a first-class enterprise and first-class products, in the spirit of "customer first" spirit, "quality zero tolerance" as the principle, we hereby undertake the following:
I. Quality System
The company strictly complies with ISO9001:2008 quality management system, and in accordance with the ISO9001:2008 quality management system. In the spirit of "customer first" and with the principle of "zero tolerance for quality", we promise the following:
One, quality system
The company strictly abides by the ISO9001:2008 quality management system and carries out the design and development of products, manufacturing and testing in accordance with the international advanced standards. The quality control of the products covers all aspects from raw materials to after-sale products. From contract evaluation, to raw material purchasing, to product factory testing, there are records at all levels, and the records are traceable. Adhere to the "quality of zero tolerance", do not allow substandard products into the next process, to ensure that each product factory 100% testing, 100% qualified.
The control of raw materials
The quality of raw materials is the foundation of product quality. Each batch of raw materials into the factory, in accordance with the standards for testing, for the core components, to take "zero-defect" sampling program, zero receipt and one return. The company has established a scientific supplier management system, with high quality standards for assessment, and constantly increase the introduction of international and domestic first-class suppliers to ensure the high quality level of raw materials.
Three, product inspection
Every link in the production of products, there are full-time inspectors for testing. Each link has adopted the "zero defect" management program, unqualified semi-finished products can not enter the next process. From SMT to DIP, to complete machine testing, complete test data is kept, and statistics and analysis are performed at regular intervals. In response to abnormalities, we respond quickly and organize corrective prevention by professional quality engineers.
Four, customer complaints
Customer complaints and customer demand, the company ensures:
Customer complaints handling timely rate: 100%;
Customer complaints completion rate: 100%;
Customer demand conversion rate: 100%.
In response to customer complaints, the company will respond in a timely manner, organize relevant departments and personnel to conduct in-depth studies and formulate scientific and reasonable corrective measures. In response to customer demand, will be 100% converted into the company's product characteristics.
V. Continuous Improvement
Continuous improvement is one of the most basic features of the quality management system requirements. The company regularly discusses the latest technical standards, the latest product models, advanced quality control methods, and combined with the actual situation, constantly improve the design and process, improve quality management, and ultimately continue to improve product quality and service level.
We will work hard to improve quality management, improve product quality, and continue to meet customer satisfaction. We hereby promise!
Bidding unit: _____________(official seal)
Enterprise responsible person: ____________(seal)
Contact: __________(seal)
Tel: _______________
Address: _______________
Example of Bidding Quality Assurance Certificate II
__________(Construction Unit or Bidding Office)
After studying the bidding conditions and survey, design, construction drawings of __________ building and installation works, as well as visiting the building and installation site, and after our careful study and accounting. We are willing to undertake the construction of all the above works. And guarantee the quality of the tender as follows:
We hereby agree that we shall be bound by this tender for a period of ______ days from the date of issue of this tender, and that we are willing to accept the notice of award from you at any time during this period (i.e. from the date of issue of this tender to the date of issue of this tender on ____, 1901). Once our bid is accepted, we will consult with your organization*** and formally sign the contract for the construction of __________________ building and installation works according to the terms and conditions listed in the tender and carry out the construction work in accordance with the requirements of the contract to ensure that the work is completed in accordance with the quality, quantity and on time.
We promise that this tender (bid letter) once sent, shall not be changed for any reason, after winning the tender shall not refuse to sign the construction contract and construction; once the tender is awarded, before signing the formal contract, this tender together with your notice of award, will constitute a legally binding agreement between us and your agreement documents.
Tender issue date: ________ year ____ month ____ day ________ time
Products in the process of using the problem, our technicians will do to ask questions, belonging to the product quality problems, our company to ensure that within 24 hours to give a clear answer or solution, the warranty period need to be dealt with on-site, to ensure that the 48-hour arrival at the scene!
Consumer
Consumer complaints due to product quality problems, the supplier should actively cooperate with the appropriate solution, such as the supplier's responsibility, the supplier to assume full responsibility and costs.
Bidding unit: _____________ (official seal)
Enterprise responsible person: ____________ (seal)
Contact: __________ (seal)
Tel: _______________
Address: _______________