The most complete sales secrets ever
What are the most complete sales secrets ever? The essence of marketing is to cultivate the customer's consumer beliefs, increase customer adhesion, which is the unique selling point of marketing and the value of the key moment. Together with the learning, right?
The most complete sales secrets in history
Sales staff must be able to answer the question of sales psychology, stand to the customer's point of view, the customer has the following questions: 1, who are you? 2, you want to introduce me to what? 3, you introduced the products and services of the benefits of what I have 4, how to prove that your introduction is true? 5, why I want to buy with you? 6, why I want to buy with you now?
Lose customers of the 8? The invisible sword? 1. too aggressive, aggressive 2. insincere, do not care about the customer's needs, problems and feelings. 3. too much like to manipulate the customer, a "I know you better than you" posture. 4. eager to tell the customer? This is all you want? 5. poor listening and questioning. 6. professionalism is not enough. 7. only the customer as a wallet, the customer's personal situation is completely unknown. 8. utilitarianism is too obvious.
The way of sales 1, raw customers to sell politeness; 2, familiar customers to sell enthusiasm; 3, urgent customers to sell time; 4, slow customers to sell patience; 5, money to sell dignity; 6, no money to sell affordable; 7, fashionable to sell fashion; 8, professional to sell professional; 9, luxury customers to sell Yiyi; 10, stingy to sell interests.
The eight methods of sales 1, the most basic sales methods - sell culture, sell themselves, sell products 2, the most effective sales methods - facts and figures 3, the most sustainable sales methods - customer value 4, the best sales approach - moving customers 5, the most popular sales methods - customer achievement 6, the most brilliant sales methods - to help customers make money or save money 7, the most difficult to be copied sales methods - to make customers inner satisfaction8, the most magical sales method - to make the customer addicted or follow.
Are you in sales or marketing? 1. Sales is to see the customer to say business, marketing is the first to ask the demand 2. Sales is more important to the product and will buy and sell in the first place, marketing is more concerned about the characteristics of the customer and always run the customer feeling 3. Sales is to see the customer fishing, regardless of the fish fish, marketing according to the characteristics of the fish first weave the net, and then fishing 4. Sales is to run after the customer with the product, marketing is to attract customers and consultants with Integrated marketing program to attract customers and do consultants.
Listen to what customers say in their hearts 1. customers want to be valued; 2. customers desire to be appreciated; 3. customers seek a sense of success; 4. customers want to be listened to and understood; 5. customers must feel worthwhile before purchasing; 6. customers according to the emotions of the purchase, but logically for their own defense; 7. customer attention span is very short; 8. customers want to listen to you to say the truth; 9. customers want to teach you some something.
The psychology of sales ① customers want is not cheap, is to feel the advantage. ② Do not argue with the customer price, to discuss with the customer value. ③ There is no wrong customer, only bad service. ④It's not important what you sell, but how you sell it. ⑤ There is no best product, only the most suitable product. ⑥There is no such thing as unsellable goods, only people who can't sell and ship. ⑦ Success is not luck, but because there is a method.
Sales psychology customers ask: What are the advantages of comparing you and A business? If you gush, you fall into the trap signs! Suggested counter-question: you ask, certainly understand the A product, you think, which aspects of his most satisfied with you, why? Answer finished, then you can calmly say: I understand very well, these features we also have at the same time, can also be very good to meet your needs, in addition, we have .....
The most lucrative character is the persistent survey found that 80% of new business is in the same person to make the fifth phone call in order to talk. Forty-eight percent of salespeople lose a customer source after the first call. 25% give up after the second call. 12% give up after the third. 10% continue to make calls until they are successful. These 10% who don't give up are the ones who earn the most money.
Stranger sales of 8 tips 1 do not say too much, find ways to let others say more. 2 for the content of the topic should be specialized knowledge. 3 fully understand the truth of the relationship between people. 4 to be able to use the tone of voice to express your own wishes, do not make people elusive. 5 often remain neutral, to maintain objectivity. 6 to things to have a measure of all kinds of value of the yardstick, do not just adhere to a particular View.7 things to be confidential.8 to understand the background and motivation of others
Do sales daily five provinces: 1, reflect on their own actions, the implementation of the plan or not? 2, reflect on their own thoughts, relaxation or not, whether it is a new sense; 3, reflect on the team's actions, we have no division of labor, to do 'whether it's all right; 4, reflect on the team's thinking, there is no opposition to the voice, to communicate in time; 5, reflect on the team's thoughts, there is no opposition to the voice, to communicate in time; 5, reflect on the team's actions, there is no opposition to the team's actions, there is no opposition to the team's actions. To communicate in a timely manner; 5, reflect on their own commitment to have no fulfillment
Joe Girard seven sales law a, 250 law: offended even a customer. Otherwise, it drove away 250 customers. Second, business cards flying all over the place: to each and every person to sell . Third, the establishment of customer profiles: to learn more about customers. Fourth, the hound program: let customers help you find customers. Fifth, selling the flavor of the product: let the product attract customers. Six, honesty. Seven, the real start of sales activities after the transaction, not before.
Sales team? The soul of the character? s characteristics 1, people kneeling you stand; 2, people are partying you are working; 3, people are on vacation you are reading; 4, people are fooling you are practicing; 5, people are fantasizing you are in action; 6, people are compromising you are insisting; 7, people are defending you are admitting fault; 8, people are asking for a sign you seize the opportunity; 9, people fall down and get down you fall down and then get up.
Calculate the sales account for the week 1, I need to close a customer. 2, then I need to meet with at least three customers. 3, then I need to establish contact with at least ten or more customers. 4, then I need to be on the phone with more than 20 customers. 5, then I need to collect a list of 100 phone calls. Closing a deal is a positive relationship between the number of customers and the conversion rate.
Sales do not give up so easily 1, the real deal, is in the requirements of the 4th -11th. 2, the customer's first refusal is not unwanted, but the deal came too suddenly, the customer wants to give himself time to think. 3, at this time, the customer how much you need you to give him the confidence, encouragement. 4, reflecting on the shortcomings of the revised method, and re-concerned about belonging to your customers until the customer touched you to find out. A lot of rejection is just a small set of barriers on your way to success.
Nine behavioral achievements in sales 1, ongoing customer care. 2, delete invalid customer data. 3, do not tangle with small customers, learn to refuse. 4, professional text messages are indispensable, but do not send spam. 5, clean clothes and clean life. 6, learn to let the superiors to help close the deal. 7, will do to close the deal? Project report? , give customers a clear program. 8, speak straight, do not hide. 9, collect customer testimonies.
Failure to close the deal ten taboos 1, directly to strangers to close the deal, the direct formation of a bad impression. 2, text messages in the lack of concern, only buy and sell. 3, do any inputs to show that you want to return the utility of the heart. 4, vulgar, but also pretending to be elegant. 5, a little bit of effort to give up. 6, was rejected and immediately after the cold face of the people. 7, nervousness, forgetting to talk nonsense. 8, the program does not express a clear. 9, so that the customer feels that customers Just a tool to earn money. 10, too strong. You have a few taboos?
Good sales to be able to borrow resources 1, ask the boss to teach sales of customer strategy, because the boss is certainly the best sales. 2, to the old customers to ask for referrals, then do a good job of service. 3, to peers to exchange unsold customer information, and do experience sharing, 1 +1 & gt; 2. 4, there are difficulties to find a higher level, and do not go to other people to complain.
Marketing is to cultivate the customer's consumer beliefs 1, customers consume a product, because there is a rigid demand, customers consume a second product, because the first time there is a good experience, the customer's whole life are consuming the product, because of the faith generated by your product. 3, the essence of marketing is to cultivate the customer's consumer beliefs, increase customer adhesion, which is the marketing of the unique selling point with the value of the key moments.
The highest realm of sales is to suffer 1, other people's mouth to publicize the matter, are to earn a cheap thing. So we work with people, how important it is to suffer a loss. 2, the more people suffer, the more people are willing to cooperate, so if you sell products to others, the first time you let the customer feel that you are in the loss, then the customer lifetime has become your resources, he helped you for life. The skill of taking losses is simple and practical.
Life is a little careless, everything to zero has a plan - no action = zero, there is an opportunity - did not seize = zero, there is the implementation - did not complete = zero; there is the value - did not reflect = zero, there is progress - did not have the patience = zero, there is the task - did not communicate = zero; there is the ability to - did not play = zero, there is the creation - did not promote = zero, there is the knowledge - did not apply = zero; there are goals - did not have the guts = zero, there is the payment - did not have the benefit of = zero, there are Principle - did not adhere to = zero; will - no lasting = zero. You have a few zeros?
Successful? The golden rule? First, how many people you can respect, how many people respect you; second, how many people you can trust, how many people trust you; third, how many people you can collaborate with, how many people you can collaborate with; fourth, how many people you can make a success, how many people to help you succeed p> ;