The comprehensive quality of medical personnel has gradually become one of the important factors in improving the competitiveness of hospitals, playing a leading role in medical safety, the comprehensive quality of medical personnel also directly determines the harmony of the relationship between doctors and patients.
1.1 to strengthen the sense of responsibility, highly responsible for the patient is highly responsible for the embodiment of life
Sense of responsibility is one of the necessary qualities of a medical staff, medical work is a sacred work to save lives, is directly related to the work of human life, in addition to excellent medical skills, a medical worker should also have the quality of conscientiousness and responsibility, and dare to take responsibility.
1.2 To study seriously, to strengthen their own business level and improve the ability to deal with emergencies
Medicine is a subject of continuous updating of knowledge, only continuous learning, in order to keep their medical knowledge up to date. In addition to carefully study the professional theoretical knowledge, but also to accumulate experience. Because, in the actual operation there are many unexpected emergencies, such as some complications or idiosyncratic reactions. Therefore, medical workers must hold a lifelong learning attitude, and constantly learn new knowledge.
1.3 To improve the overall quality of professional ethics to serve patients
Medical staff in their own jobs with a good heart, kind language, quality service attitude, accurate and skillful technical operation for the patient to provide warm, considerate, quality service, patients and their families are often to the medical staff's service attitude and language to evaluate the good or bad of a hospital. Medical staff should pay attention to the cultivation of service attitude and language, and treat every patient sincerely. To make the noble behavior and morality and excellent combination of business skills, people-oriented, everywhere for the sake of the patient, anxious patient's urgency, think of the patient's thoughts, so as to dissolve the contradiction between the doctor and the patient to minimize the psychological pressure on the patient.
2. Improve the technical level of medical personnel
2.1 Strengthen the hospital "three basic" examination management, through the basic examination means to promote learning.
The hospital's "three basic" examination is one of the effective means of urging medical personnel to learn, the hospital can help medical personnel overcome the shortcomings of the lack of enthusiasm and initiative in learning through the strictness and scope of the examination. Regular "three basic" examination can also bring a tense learning atmosphere for medical personnel, making medical personnel more aware of the importance of learning to the medical profession, so as to improve their theoretical knowledge and technical level.
2.2Increase the opportunity for further training, through the exchange of various hospitals to improve the operating ability of medical personnel
The technical level of medical personnel in addition to their own efforts to learn, but also by the hospital itself is limited by the level of medical care. Hospitals should increase the opportunity for further training of medical staff to study in more advanced hospitals, and bring advanced medical knowledge to their own hospitals to improve the technical level of hospitals and their own operational capabilities. At the same time, there should be regular exchanges between hospitals to complement each other's strengths and weaknesses, forming a virtuous circle.
2.3 Encourage scientific research and innovation, encourage medical staff to find problems in their work, research problems and write papers
Encourage medical staff to be courageous in the field of academic and scientific research. Strengthening academic exchanges can promote the further improvement of academic level and create a good academic atmosphere in the hospital. The practice of translational medicine thinking and practice in which medical workers put forward scientific research needs from clinical work, then seek answers in the laboratory and apply the results to clinical practice can accumulate valuable scientific research ideas and innovatively apply them to their own scientific research practice; at the same time, it strengthens the ability of medical workers not to be discouraged when encountering difficulties, and analyze the problems in a practical manner and overcome them conscientiously.
3. Strengthening the management of medicines
3.1 Strengthening the procurement management of medicines
Procurement is the prerequisite for ensuring the quality of medicines, and the policies and regulations promulgated by the state should be used as the guideline when purchasing medicines. Must be organized from the formal channels of supply, to ensure that the purchase of drugs burst chapter to follow. Require the supply unit to provide the unit stamped "Drug Manufacturing License" or "Drug Business License" and "Drug Manufacturing Quality Management Standard" or "Drug Business Quality Management Standard" certification and warranty agreement; marketing personnel of the legal person's power of attorney, a copy of the ID card and other information.
3.2 Good storage acceptance of drugs
In the premise of ensuring the implementation of the rules and regulations, we must adhere to the principle of "quality first", and enhance the concept of the rule of law, the quality of drugs must be in line with national standards. Storage acceptance, should be checked one by one, item by item registration, including the time of purchase, name, specifications, manufacturer, production batch number, quantity, price, etc., and to do so to open the box inspection, strict acceptance, imported drugs must be provided with the seal of the supplier unit of imported drugs inspection report, to effectively prevent the inflow of fake and shoddy drugs.
3.3 Strengthen the maintenance of drugs, storage and expiration date management
Drugs in the storage process by internal or external factors, quality changes will occur, so the maintenance of drugs is one of the main content of the quality management of drugs. To strictly grasp the "first in first out, recent first out" principle, in order to prevent the expiration of drugs, the establishment of expiration date of the drug is responsible for. To pay close attention to the daily maintenance of drugs, such as the need to avoid light preservation of drugs must be placed in a cool, dry, light will not be directly irradiated to the place.