The hard work of half a year's work has come to an end, the past period of hard work, must let you have more promotion in the work! The good write a work summary, analyze the work of the past period of time. The following is what I have organized for you on the unit of the first half of the work summary, I hope to help you!
unit of the first half of the work summary 1
The first half of this year, I am in the unit at all levels of leadership under the correct leadership, in the office of the colleagues of the unity and cooperation and care to help, better to complete the first half of the work of the various tasks in the quality of the business has been further improved. Now six months of work and deficiencies are summarized as follows:
First, the work situation
First, the leadership of the two regular scheduling of each job, prioritize, scientific arrangement of time, on time, quality and quantity to complete the task. In the first half of this year **** drafted more than 30 documents related to the situation report, activity programs, summaries and other documents.
Secondly, the scheduling of the progress of our key projects on schedule and the work of the higher-ups in charge of the section. Comprehensive and accurate understanding and grasp of the current work carried out in a timely manner to report to the leadership, so that the leadership as far as possible to comprehensively and accurately understand and grasp the actual situation of the recent work.
Third, to assist in the completion of the "_ Yearbook" contribution task and half a year of press and publicity articles statistics.
Fourth, the use of free time, the preparation of work information, the first half of the year **** by the media at all levels to adopt more than 10 pieces of information.
Second, there are shortcomings
Looking back on the work of the past six months, I have made new progress in thinking, learning and work, but I also recognize my own shortcomings:
First, due to the quality of personal competence is not high enough, the level of official writing is limited, and sometimes the quality of the work and standards and the leadership of the requirements of a certain gap.
Second, with the Bureau of units, sections and departments of the communication language lack of strength, resulting in the work is often passive.
Third, the Bureau's work is not a fine grasp of the situation, some of the work can not take the initiative, in advance of the planning ideas, think of ways.
Third, the second half of the work plan
First, consciously strengthen the study, focus on learning the writing of official documents. Combined with their own deficiencies exposed in the daily process of writing official documents, targeted learning, and constantly improve their level of writing official documents.
The second is to strengthen the communication with the Bureau of the units between the sections, enhance the language, serious work procedures, improve efficiency and enhance the effectiveness of the work.
Third, to strengthen the work of the initiative, the work of the business is not skilled, the situation does not understand the place, to do hard work, hard to learn, ask, improve the work of the initiative.
unit of the first half of the work summary 2
In the first half of this year, ___ Insurance Company has made extensive progress in the business, the company completed the marketing tasks ahead of schedule, the work of all the smooth development. Combined with the actual work, the company's work in the first half of the year is summarized as follows:
First, the company's business management practices
According to the work plan and the task, the company to develop each department's weekly, monthly, quarterly and annual sales plan. When making the plan, the spirit of realism, according to the characteristics of each type of insurance, customer characteristics, departmental situation to determine the reasonable and achievable goals of each department. After the goal is set, the spirit of "everything to implement, everything to supervise" policy, by strengthening the process of management and monitoring, to ensure the successful completion of the objectives of each department and plan.
Focus on team building in each department. The company has always paid great attention to the ideological and business quality education of department managers and department members. The company through the organization of many mobilization meetings, business seminars, business training activities, the organization of the company's employees to learn knowledge, find experience, and improve the overall quality of staff. The training focuses on learning the knowledge of insurance theory and sales techniques, and emphasizes the cultivation of team spirit. Promote the continuous improvement of the quality of each team, for the company's sustained and stable development to lay a solid foundation.
To help the manager's office to comprehensively promote the innovation of the compensation system, and constantly consolidate the company's basic management. The establishment of a salary system reform linked to the position and performance. The company closely around the position of clear, socialized pay, bonus performance and welfare diversification "four" target, comprehensively promote the reform of the enterprise pay system. Initially established a can go up and down, can be in and out, can fully stimulate the enthusiasm and creativity of the staff employment mechanism.
Second, the company's performance
In order to further strengthen the structural adjustment, the overall development of high-value business, the company's work conference for the first time in the core business plan tasks, the company's "core business strategy" implementation has achieved significant results. The implementation of the "core business strategy" of the Company has achieved remarkable results. With the deepening of the Company's transformation, the business structure has been continuously optimized. The quality indicators of the Company's insurance business continued to improve, reaching an industry-leading level. The good quality of the renewal business has ensured the stability of the Company's customer base and cash flow, laying a solid foundation for the rapid development of the core business.
Third, seriously do a good job in car insurance business management and car loan overdue collection
Strengthening car insurance business management and car loan overdue collection is a very important business work. Car insurance business has always been the entire business operations have a pivotal position and role, must be bigger and stronger, do fine. That is to say, continue to accelerate the development of auto insurance business, maintain a relatively fast pace of development, at the same time, vigorously optimize the structure of auto insurance business, strictly control high-risk, high-claims business, start from the source of underwriting, start from every business, every claim, every link, start from every underwriter, comprehensively improve the level of operation and management of the auto insurance business, enhance the profitability of the auto insurance business, so that auto insurance has become the backbone of the insurance business that can really increase the premiums and create profits. The company's main goal is to make auto insurance the backbone of premiums and profits.
In the first half of the car loan overdue collection work, the company leadership attaches great importance to, in order to better implement the work of arrears clearance, the company set up a leading group of automobile loan clearing work, designate a person responsible for, clear duties and responsibilities, and according to the completion of the tasks issued by the parent company, the responsible person to implement the rewards and penalties. In accordance with the unified deployment and requirements of the company, the handling staff to strengthen the management of overdue cases and outstanding contractual obligations, standardize the workflow of the collection of arrears, proactive, conscientious and solid to do a good job of this work, and successfully completed the company issued by the various periods of arrears clearance tasks, car loan overdue to the business operation of the risks and losses caused by the minimization of.
In the future, we should continue to pay attention to solving the outstanding problems reflected by the public, to build a first-class workforce to better serve the company, to grasp the long-term management of the construction of the wind of the insurance industry, the full implementation of the "two service commitments, a self-discipline pact" of the contents of the insurance industry to strengthen publicity efforts to carry out the construction of the wind to create a good social atmosphere. The company's business is also a good example of how it can be used.
Unit of the first half of the work summary 3
First, the first half of the work:
(a) integrated management
integrated management services is both the pioneer of the work of the property management and flag, but also the owners and the property management service contract content of the pivotal station and liaison office, carrying the communication, coordination, Feedback, implementation, monitoring, reporting, processing, disposal, statistics of the major mission.
1) The company has the second level of qualification, and is currently preparing for the first level of qualification upgrade information.
2)Complaints and suggestions. In response to the complaints, the relevant departments of the company immediately carry out coordination and rectification, summarize the lessons learned in a timely manner, and through door-to-door return visits, the rectification situation and the results of the processing to the owners, while doing a good job of explaining the work, and further listening to the owners' views, and get the understanding of the owners.
3) repair reports. Customer Service Department in accordance with the actual situation of the content of the community repair report and the issue of timely follow-up processing, and the timely establishment of the relevant files, did not occur due to the repair caused by a valid complaint.
4) the receipt and archive management of documents. Archival document management is also one of the daily work of the property management office, including property service information, internal information, contract agreements, etc., the clerk of the document for classification, to be filed and improve the data catalog filing.
5) corporate staff training. Employees seriously study the management of the development of the quality manual, procedural documents, reception etiquette, in the daily work to improve the service process, so that the work of the department is more standardized. Management personnel are qualified to practice, licensed to work, the company to increase staff job skills, professional ethics training, create conditions for the department to provide employees with opportunities to learn professional skills, and strengthen communication with various departments, so that employees to enhance professional knowledge, understanding of the work dynamics, and correctly deal with a variety of conflicts and problems.
6) The company and the customer department of each management office in a conspicuous position to set up a public notice board to announce the property charges, standards and other property management-related information, to facilitate owners to understand the legality of the charges of the property company and transparency.
7) The company's system requires employees to wear uniform uniforms and standardized number plates.
(B) engineering maintenance
District public **** facilities and equipment in good working order and maintenance management is based on the district's takeover and acceptance into the operation stage, we have implemented the following management measures:
1) the entire district facilities and equipment pre-acceptance (eg, the number of equipment, installation location, the degree of equipment, equipment, equipment, testing, equipment, acceptance, etc.). testing, equipment acceptance, etc.), in the installation of the engineer's supervision and cooperation with the construction side has completed two-thirds of the rectification project.
2) the entire community facilities and equipment to do the work of registration ledger. Transcription of the equipment nameplate model, current, control range, etc., the entire district of the electrical tap switch numbering and fastening of each electrical box wiring stakes, the establishment of the machine room inspection system and inspection forms; the development of the central air-conditioning operating procedures and operating log sheet, the numbering of the various systems of equipment and the distribution map; the development of the equipment repair and maintenance record sheet;, real-time observation of the total amount of energy consumption in the district, do a good job of electricity, water consumption records , do a good job of energy saving and consumption reduction.
3) As the equipment is in the operation of the break-in phase, at the same time, due to its use is different from the normal stage, so the failure of the situation from time to time, in order to manage the management of the management office to strengthen the coordination and communication with the relevant units of the work, the existence of the problem of thematic discussions and then adjust the management of the work in accordance with the actual situation of the management of the key points, through the efforts of the equipment put into use to improve the performance of the operation of the equipment has been greatly improved.
4) the implementation of a regular inspection of equipment system to achieve equipment inspection and maintenance procedures posted on the wall, the maintenance staff to regularly implement the inspection work and make inspection records, basically to achieve the public **** equipment problems found in a timely manner to deal with the work of the target.
5) Arrangements for the maintenance department every day from time to time inspections of the community's electric fire facilities and other facilities and equipment for a comprehensive inspection, found that the problem is timely reported for maintenance; quality management center personnel every day on the management area of the Fort, cut slope and garage of the comprehensive inspection, found cracks, sinking, loose and other engineering problems in a timely manner with the development company project contact rectification and as soon as possible to notify the owners of the attention to safety.
6) on the property management area of the housing lightning rod testing, found that the problem has been reported in a timely manner and rectification, the community's warm tips of the signage logo has been produced and installed to protect the owners of the house and the owners of the safety.
7) Do a good job of daily repair work.
(C) public **** order maintenance
1) the strict implementation of the outside construction personnel in and out of the system, regularly scheduled for the renovation of the area to clear,
This to a certain extent greatly improved the effectiveness of security management, while more to avoid the renovation of the construction workers caused by the security complaints, received good results.
2) Strengthen the supervision of the renovation and handling of materials into the field, into the community to transport materials must be in accordance with the provisions of the application, registration, each link of the order of the Department of Maintenance of the effective on-site supervision, the material stays in the public *** part of the overnight, the process of transporting damage to the public **** facilities and equipment, sanitation and environment, unauthorized use of elevators to carry the situation can be dealt with in the first time.
3) Strict implementation of personnel and goods in and out of the management system, construction personnel credentials in and out of the other personnel in and out to cooperate with the query and registration, out of the goods are signed by the regional unit "out of the door card" and after checking to be released, with the strict implementation of these management systems to ensure that the community goods in and out of the institutionalized, orderly.
4) According to the requirements of the fire management system, the Department of Order and Maintenance of the arrangement of special people every half a month on a regular basis on the hydrant, fire extinguishers, the implementation of special inspections to ensure that the fire fighting equipment is in a good state, while the entire community to carry out a comprehensive self-inspection of fire hazards, has been found in the safety of the hidden danger of the community of the regional units of the notification in writing to rectify the launch of the community of the owners of the units to strengthen the knowledge of fire safety training, the establishment of fire safety Commissioner, the implementation of the effectiveness of the fire emergency plan, the organization of fire simulation exercises.
5) order maintenance personnel on duty to wear a unified logo, uniform dress, demeanor standardization, the formation of a good working environment.
6) Order Maintenance Department staff to implement 24-hour gate duty system, patrol team members in accordance with the specified time to the designated area patrol, and make a good patrol record. Cell monitoring system and other technical defense facilities intact, timely and complete storage of information.
(D) environmental management
The company has developed a strict cleaning procedures and inspection system, the cleaning supervisor to organize and arrange the relevant areas of cleaning work and daily inspection and rectification work, while renovation and rectification of the peripheral construction environment, we carried out a special sweeping work, there is no security accidents due to lack of cleaning work in place.
1) In order to carry out more effective work, the cleaning area has been carefully and rationally divided. And combined with the actual situation of the district, the development of cleaning work content and assessment standards, the cleaning staff work to supervise and manage. The district has not entered the area for cleaning, and centralized cleaning of the gates of each building, to create a good living environment for the owners, won the praise of the owners. Take advantage of the natural conditions of rainy days to clean the outdoor areas left over from the previous construction, clean the underground garage, and clean the fire protection system. All streetlights and sewage pipes in the district are cleaned and maintained centrally and cleaned regularly.
2) Each building delivered to the owners of the management office will be the responsibility of each building cleaning and opening to the post, cleaning posts in the normal daily cleaning work at the same time, the outstanding completion of the building's cleaning and opening to lay a solid foundation for the later environmental health management work.
3) in the community bulletin board or notice boards to inform the owners of the precautions and timely replacement of the latest issues, including the cleanup of the roof advertisements of the community houses, the external wall tiles, the installation of air conditioning units.
Second, there are shortcomings and the second half of 20___ work plan
Although we have achieved some results in 20___ property management work, but also the owners of the unit of the many times praise, but we know that there are still a lot of shortcomings need to be improved and strengthened.
First, the overall quality of management personnel is uneven, some personnel service consciousness is not very strong actual ability to deal with matters to be improved.
Second, the communication with the owners is not enough to understand the lack of work should be strengthened in the future.
Third, the equipment, facilities management needs to be strengthened to ensure that the facilities and equipment of the safe and normal operation of the normal life of the owners to avoid the normal life of the owners of the impact of the owners of the management of the work of dissatisfaction.
Fourth, the security management still exists in the order of maintenance personnel thinking mentality is not stable, the work of the lack of force, need to be improved in the actual work.
Fifth, in the district often carry out targeted, practical, interesting knowledge lectures and cultural activities to enrich the spiritual life of residents, and advocate "mutual help" civilized fashion, guiding residents to actively participate in security, fire.
In response to the above issues, in the second half of 20_, we will learn from experience and lessons learned, and strive to improve the staff of the owners of the service skills and management level, to do a better job. Continuously improve their level of property management, and constantly improve the management system of the community, for the peace and stability of the community, for the development of the company to add bricks and mortar.
Third, the property management recommendations
1, to further strengthen the management of illegal structures, illegal decoration.
2, to further strengthen the supervision and management of the guidance of the industry committee. To strengthen the guidance of the industry committee, do a good job in the formation of the industry committee, the replacement and day-to-day management, strengthen the business training, deal with the relationship with the neighborhood committee, and really help the community to form a high-quality, reputable, according to the law to exercise the duties of the industry committee team.
3, strengthen the "Property Management Regulations", "Property Law", "Contract Law", "Decoration Management Measures" and other property management related laws and regulations, so that the majority of residents are familiar with property management, understanding of property management, acceptance and support of property management.
4, summarize and promote the community property management work in a timely manner in the new methods and good experience.
Unit of the first half of the work summary 4
Since my graduation, has come to ___ Networks Ltd. to study and work has been more than a year, in the company's year of hard work and busy work, I work has been in line with a high degree of seriousness, meticulous attitude, the first half of this year, I have been working in the ___ Networks Ltd. Coming to an end, in the first half of the work in our company's efforts under the efforts of all workers in the company has made good results, ___ Networks Ltd. is a relatively small is growing in the Internet company, coupled with a number of Internet companies now, whether it is a large company, or a small company are particularly large, the industry's competitive pressures are also more than a day, like a race, at the present time, this kind of slightly less effort slightly less promotion will not be able to make a difference, but also to improve the quality of life. Such a little less effort a little less promotion will be eliminated by the industry under the circumstances, we only continue to improve, continue to learn in order to survive in the Internet under this huge system, I engaged in the company's web front development, in this half year's work I have been following the company's rapid growth in the footsteps of the motivation to move forward to grow the company's continuous efforts to look at the company's growth this half year I am also very proud of this. I am also very proud of the growth of the company in the past six months, there is great progress and exercise, this exercise is in the industry under the competition to grow up, reviewing the first half of this year's work in 20___ there are heartbreaking, there are tough, but there is also growth, there are experiences:
First, the implementation of the company's leadership policy
This year, at the time of the start of the company's leadership on the repeated speeches to us, the development of this year's development goals with the development route. Development line, under the correct leadership of the company's thinking I have a great awareness, in the work I have been in accordance with the company's requirements to complete each job, in life I am pragmatic basis to prepare for the company at any time to dedicate my modest contribution.
Second, the practice of work
I have been working in the past six months, I have been constantly learning to make progress, to do their own work is my daily priority, the leadership of the task under the high-quality and efficient completion of the task, do not drag the company back, in this year ___ month to complete the "___ large-scale Web site" project, in the project development process, I performed well. In the process of development, I perform well, seriously implement every step of the strategy, their professional knowledge is completely applied to the work, this year __ month independently designed the "__ website", in the company achieved the best monthly excellent staff of the honorary title, the work of my colleagues and I can get along with each other in a friendly and harmonious manner, have a strong team spirit, no matter what time it is that a person is the most important thing to do, and I believe that a person is the most important thing. Whenever you think that a person's power is limited, only we can work together to do a good job, do great.
Third, the second half of the work plan
All work in the interests of the company first, to maintain the company's honor, to maintain the interests of the company, do not drag their feet, in the second half of the work of the second half of the work of the second half of the work of the second half of the "___ large-scale web site" project development to get ready. Only strong themselves, will not be society by the industry out.
Unit of the first half of the work summary 5
As a company planning, I did half a year of time, to be honest, I never think I am a professional planning, but the company leaders since I let me do it, I should try to do a good job of him, check this half a year, I have a number of sports planning dominated by the experience, when there is no system to summarize the experience, in order to better carry out the work, I have to do a good job. Summarize the experience, in order to better carry out the work of campaign planning. In order to better carry out the work of campaign planning. I also hope that through my little bit of can let everyone a little less work on the detour. The following work summary and work promotion requirements:
Addendum: (Thank you for Jiang gave me a lot of inspiration and want to promote the work of the touched, this summary and share, thanks to the chat with him, at the moment I do not have any want to show the idea of my own study of Buddhism, weekdays, but also often to reiterate their own to be "due to the non-residence of the practice of giving, where all the phases are delusional. All manifestations of personality can only be harmful to themselves" Therefore, this purely just want to be able to do a better job, and want to chat with Mr. Jiang after the epiphany recorded to share with everyone, and secondly, I also hope that in a more rigorous attitude to work, can be a better promotion of self-professionalism and vocational skills, but also for the sake of my daughter grows up one day, I hope that I have developed a solid work style can give her an intangible work style can give her an invisible model, as the saying goes, teaching by example is better than teaching by words).
First, the campaign planning to: "consequences, efficiency, effectiveness" as the guide, to promote the campaign's relevance, relevance and predictability.
1, a campaign to do good or bad guidance standard is what?
First, let the people say good, word of mouth, that is, there are consequences.
Second, can borrow the boat out to sea, reduce manpower, material resources, and time cost, that is called efficient.
Third, a campaign can be thought of in advance can be taken to many departments to advocate, become a large number of project funds nervous material, that is called effective. Meet these three points, is a good campaign.
2, what is the ultimate goal of the zero-interval campaign? I think about two points: First, through the campaign's advocacy expansion of visibility, trust, goodwill. Second, is the material of many Chen project goblet. Therefore, a campaign planning, to first know what kind of reputation we most want to achieve, and secondly, to know, what projects we can apply to the cost, then the goal is clear, the campaign has a targeted. Against the point of the various projects do not fit, how to link a movement to a number of projects, it is necessary for us to plan staff also have relevance thinking, such as a public **** office day, if on behalf of the trade unions on the occasion of a point of advocacy, then they are associated with the emergence of the. Secondly, for some time in the future, the local and even the central government is very important point is what? The point to be advocated have a foresight, you can plan in advance, do a good job of material, the wind came, on the straw boat, full of arrows.
Second, the campaign planning to do: planning, modularization, iterative.
1, programmatic, based on the characteristics of the community, the characteristics of the customized campaign plan domination, at the same time to quarterly, monthly and weekly division domination; be sure to do the campaign plan in advance, the campaign planning to be precise, the campaign budget to be "reasonable", the campaign should be discussed before.
2, modularization, according to the old routine campaign, holiday campaign, to lead the participation of the leadership can be shouted with the team and the program movement, set a set of different types of campaign planning and district staffing team. Classification case, the same kind of movement modular, large-scale movement plug-in type. Usually on the mold dustpan movement, continue to find people prickly, with a view to each modular movement gradually polished until the masterpiece, and even the very best.
3, iterative, the future is the most powerful, is to continue to upgrade the iterative, through the small and beautiful continue to iterate to build the movement, but also to build itself. The so-called iterative, that is, a movement to continue to divide, view divided after each link can be upgraded again.
Third, the content of the movement to be promoted.
The content should be compatible, innovative, and continue to derive and sublimate around the fundamental requirements of the authorities.
The campaign content is diversified, rich, full, in advance of the appointment of mutual business docking involved in the preparation of the campaign, the campaign to advocate, accumulation of reserves related to the mobilization of resources of the team, and actively learn from the booming city of outstanding social organizations of the campaign content. The best way to do this is to share the content of the weekly campaigns to stimulate the learning of new information, new forms, and new policies.
Fourth, improve the archive: the accumulation of experience lies in the continuous learning and summarization, but also in the ink material storage. In this perfect archive is one of the most important work. The formation of each group has a file, each project has a file, each type of movement has a file, mold dustpan Chen has a file, each type of mass has a file. Such as: volunteer files (including units, specialties, involvement in the environment, etc.), student files (students themselves, their families, schools), elderly health files (blood pressure, pulse, blood sugar, personalized needs, etc.), orchestra and dance team member files (captain, head, etc.), the content of the movement of ink and picture files, intervene in the unit and personnel, materials and expenses files, media reports files, etc.; files to do a dish more than one meal, one file
V. Learn superior self-governance and work measures.
1, PDCA closed-loop governance: that is, each movement of the plan (Plan) - implementation (Do) - reflection (Check) - re-action ( Who is responsible for? When to implement or complete?) ("Problem" definition: the gap between the recent situation and the goal).
Stage D (implementation): the implementation of countermeasures and pace of implementation as determined by the plan.
C (reflection) stage: reflect on the level of implementation of the plan and confirm the results obtained.
A (action) (optimization) stage: After the end of the reflection, the implementation status of the plan is checked and appropriate actions are taken. When the results reach the goal, the plan is sure of the countermeasures and pace of standardization (Standardize), into the next control cycle (SDCA); when the results do not reach the goal, the corresponding countermeasures should be taken (including the adoption of temporary containment steps to stop the undesirable effects of successive deterioration), and enter the next cycle of improvement (PDCA), the plan in this new cycle of improvement (P) stage, it is necessary to explain the previous cycle did not reach the goal of the root of the basic cause of the abuse, to determine the root of the abuse of the basic cause of the corrective measures (Corrective Action), and to develop a new plan of action (Action Plan).
2, make up: SDCA cycle, English Standardization Do Check Action, SDCA Cycle, is standardized maintenance. That is, "standardization, implementation, reflection, summary (transfer)" mode, including all and improve the process related to the process of updating (standardization), and make it run in a balanced manner, and then reflect on the process to ensure
3, to develop the habit of review and summary (can be referred to online Liu Chuanzhi review of the measures of the theory).
Specific guidance work are:
The movement task necessary to be divided into stores, the store manager is responsible for the system **** with the implementation, and the effectiveness of its campaign to assess;
4, tracking services and expansion of the exploration: through the assessment, research, and expansion of public service campaign content, so that it doubles the real needs of the people close to the real can be stirred to feel people, move the people; such as: for the The first is that the first time a person is in the market for a new product, the second is that the first time a person is in the market for a new product, the third is that the first time a person is in the market for a new product.
Problematic groups, providing counseling and other services, intense campaign role of the personnel of the birthday greetings, specific elderly population visits, etc., to accumulate information for the docking school and the competent authorities to make preparations; these campaigns every time after a period of time to be evaluated according to the above measures, the experience is summed up, reflecting the good, according to the control cycle, the standardization of the order, to ensure that the quality of service is not degraded, will not be overlooked, or Repetitive work of boredom and quality degradation, if the assessment of the consequences of poor, according to improve the cycle to implement, until through the discussion of the summary, to find the optimization plan planning, and then action.
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