Smart community is to connect the Internet, the community's and Internet services integrated together, can be more convenient and efficient management. The following is carefully organized by me for you to "intelligent community implementation program", welcome to read, the content is for reference only, I hope to help you!
Smart Community Implementation Program (a)
To actively and steadily promote the work of smart community construction, combined with the actual city, the development of this program.
First, the work objectives and principles
(a) Work objectives. To "benefit the people, industry, good governance" as the goal, to "Internet +" as the engine of innovation, to promote information and resources *** enjoy as the focus of efforts to build a convenient and efficient community management and people's livelihood service system. By 20XX, the city has initially built a system (community service integrated information system), two support platforms (community affairs one bite platform, community grid management service platform) as the basis for three service systems (government services, public **** services, business services) to promote the integration of each other, the city, districts, counties (cities), streets, communities, four levels of information and service networks are interconnected with the wisdom of the community management and service system, to ensure that the "small things", to ensure that the "small things", to ensure that the community management and livelihood service system, to ensure that the "Internet +" as the engine of innovation, to promote information and resources ***sharing focus on building a convenient and efficient community management and service system. Service system, to ensure that "small things do not go out of the community, big things do not go out of the street, difficult things properly resolved. Under the guidance of the government, the introduction of social forces and capital, the establishment of intelligent social service model, the formation of sustainable development of the community governance system and a more complete community service system, the initial realization of the city's community intelligence.
(ii) Working principles.
1. Unified planning, multi-level responsibility. The municipal level is responsible for the top-level design, and bear the city's basic projects; the regions and relevant departments are responsible for the application of the region and the field of promotion and expansion of the construction tasks.
2. Scientific design, step-by-step implementation. Under the premise of following the top-level design, extensive research and demonstration, rational design, scientific pilot, step-by-step implementation, and steady progress.
3. Integration of resources, information **** enjoy. Maximum integration of various departments and levels of community service resources, optimize the allocation, improve efficiency, and achieve various types of service information *** enjoy and effective docking.
4. Starting from the most concerned, direct and urgent needs of the community residents, the construction mode that best meets the actual situation and characteristics of the community is identified and promoted in a scientific and orderly manner.
5. Government-led, multi-party participation. The government plays a leading role in the construction of smart communities, fully mobilizes the enthusiasm of all parties, expands social cooperation, and explores mutually beneficial ****-win construction and operation modes.
6. Pragmatic and innovative, safe and controllable. Encourage the relevant departments and enterprises to establish "Internet +" and the integration of intelligent community construction of innovative thinking, to promote the traditional areas through the Internet and the effective combination of community. At the same time, enhance security awareness, strengthen security management and protection, to ensure data and system security.
Second, the work of the task
(a) to promote the construction of smart community infrastructure.
1. Accelerate the construction of smart community network facilities. All relevant departments to the districts, counties (cities) and their constituent departments, streets and communities of the network facilities construction of a unified layout, accelerate the advancement of the end of 20XX, the network of community offices integrated into the municipal e-government extranet, the width of the community network access capacity of not less than 10M, and gradually expanding the community of the public **** area WIFI wireless network coverage rate. (Lead department: Municipal Civil Affairs Bureau, Big Data Bureau and the districts, counties (cities) government; with the department: Municipal Finance Bureau)
2. Accelerate the construction of smart community hardware facilities. According to the size and reality of the community, the community staff equipped with a certain number of computers, printers, scanners, ID card readers and other standardized office equipment, to facilitate the community residents to do business. Further play the role of community "a hall and a school", equipped with a certain number of computers, to provide Internet access for community residents in need. (Lead department: Municipal Bureau of Civil Affairs; cooperating departments: Municipal Finance Bureau and the districts, counties (cities) government)
3. Accelerating the construction of community convenience service terminals. Through the way of government and enterprise collaborative investment, encourage the active participation of social forces. According to the size of the community, gradually equip the community with electronic information display screen, payment and public **** service information query machine, convenient for community residents to pay various fees and query all kinds of public **** service information. Provide electronic auxiliary terminals in the fields of community pension and medical care, and provide health information service support for community residents; explore high-definition interactive digital terminals in the fields of broadcasting and media to enter the home, and open a special zone (channel) for smart communities. (Lead department: Municipal Civil Affairs Bureau, Service Industry Commission; with the department: Municipal Finance Bureau and the districts, counties (cities) government)
(2) improve the construction of community management system.
1. Further change the functions of the government, promote grass-roots social management innovation. To promote grass-roots social management system reform and innovation as the driving force, to establish a new community governance and service system as the goal, improve and perfect the community grass-roots party organizations under the leadership of the residents of the self-governance system, to enhance community self-governance and service functions, the implementation of innovation-driven. To further transform government functions, and to streamline procedures, optimize processes, strengthen collaborative handling, and improve administrative efficiency for convenience services that really need to be handled by the community. Further implementation of the community access system for handling matters, disclosure of the name of specific matters, the basis for the establishment, content, declaration materials, procedures and time limits for handling, the implementation of the service commitment system, the system of responsibility for the first question, the system of time limits for completion, etc., to strengthen the supervision of the process. Actively implement the community "generalist social worker" mode of work, and gradually form a service model of "open office, one-bite reception at the front desk, and division of labor and coordination in the back office". To carry out the whole process of entrusting the agent, no vacation throughout the year and other convenient services, to open up the "last kilometer" of the public to do things. (Lead department: Municipal Civil Affairs Bureau; cooperating departments: Municipal Government Service Office, Big Data Bureau)
2. Integration of community government and public **** service information resources, build community affairs a one-point handling platform. As a business support for the smart community, the community affairs one-bite platform has the functions of handling government affairs and collecting basic information. It has accelerated the integration of community public ****service networks and information resources, and has gradually incorporated governmental and public ****service matters involving community residents into the one-bite platform for centralized handling of community affairs. Accelerating the intensive construction of community information systems, promoting the migration or integration of various types of community information systems deployed at different levels, in different departments, dispersed and isolated, and with a single purpose, to the community one-bite handling platform, maximizing the integration of grass-roots business application systems, service terminals, and management ledgers, enhancing departmental synergistic service capabilities, realizing full crowd coverage, full-caliber integration, and full-area handling of community service matters, and enhancing the utilization rate and satisfaction of community residents. residents' utilization rate and satisfaction. (Lead department: Municipal Civil Affairs Bureau; cooperating departments: Municipal Big Data Bureau, Finance Bureau and other relevant departments and the districts, counties (municipalities) government)
3. Promote the grid community service management, build municipal community grid management service platform. Community grid management service platform as a smart community data support, the community is divided into a number of grids, people, places, things, organizations, events and other resources information for comprehensive collection, dynamic management, timely release, the implementation of directional grid management, for community residents, enterprises and the government to provide a full range of all-direction, all-process, full-coverage dynamic big data services and applications. Each region takes the municipal community grid management service platform as the foundation and support, integrates the public **** service resources and information network in the administrative area, builds district and county (city) level government public **** service information platform, integrates the public **** service, basic data, economic business, performance evaluation and other functions, and extends it to the streets and communities. (Lead department: Municipal Bureau of Civil Affairs; cooperating departments: Municipal Bureau of Big Data, Finance Bureau and other relevant departments and the districts, counties (municipalities) government)
(C) Improvement and enhancement of the construction of community service system.
1. Innovate the working mechanism of community services oriented to the needs of people's livelihood. Actively promote the employment, social insurance, social assistance, social security, health care, family planning, culture, education, sports-based government public **** services to cover the community, to achieve urban and rural basic public **** services equalization. Promote the formation of an innovative model of community services that is "government-led, socially participatory and self-governed by residents". Support for community-based units and community residents to carry out neighborhood mutual aid and other mass self-service activities, and to provide a variety of services for low-income groups, the elderly, the disabled, and those who have been given preferential treatment. Encourage all kinds of organizations, enterprises and individuals to set up urban and rural community services that are closely related to the lives of community residents, promote the scale, intensification and industrialization of community commercial services, and encourage enterprises to enter the community with chain management, brand franchising and other service industries. (Lead department: Municipal Bureau of Civil Affairs, Service Industry Commission; with the department: Municipal Bureau of Big Data and other relevant departments and districts, counties (cities) government)
2. Improve the "Shenyang new community" government service platform. In the WeChat service platform operation formed by the community services, party and government services, media services, people's services and other functional requirements on the basis of building the overall service framework, further development of mobile-based mobile applications, in accordance with the requirements of the construction of the smart Shenyang, to create the closest community residents of the media services, government services and people's livelihood services platform; simultaneous expansion of the "Community Wisdom Room
3. Accelerate the construction of a comprehensive information system for community services. Supported by the community affairs one-bite handling platform and community grid management service platform, the construction of a unified set of community government, public **** and business services as one of the integrated information system. Utilizing the Internet, mobile Internet, Internet of Things and other new technologies, integrating online services, service hotlines, mobile terminals, network television, self-service terminals, electronic display screens and other service channels, and making full use of resources such as the "Shenyang New Community" and "My Shenyang" intelligent portals. It makes full use of resources such as "Shenyang New Community" and "My Shenyang" intelligent portal to provide unified application and scalable support for community government services, public **** services and commercial services, serve as a unified entrance to all kinds of intelligent information systems and a unified exit for information dissemination, provide citizens with "real-time on-line" personalized services, and provide community data support for big data applications and services. Accelerating the extension of e-government to the grassroots level, and pushing services such as government affairs disclosure, appointment booking, inquiry and consultation to community residents. Combined with the key project of "Smart Shenyang", community public **** services such as pension, employment and entrepreneurship, meteorology, health, culture, education and other information integration, personalized information delivery and intelligent services. The combination of online and offline models of community pension services as an entry point, and gradually expand the integration of various types of community services with the smart community. (Lead department: Municipal Bureau of Civil Affairs; cooperating departments: Municipal Bureau of Big Data and other relevant departments and the districts, counties (municipalities) government)
Third, the implementation of steps
(a) Compacting the foundation stage (January - August 20XX). Select some communities in the city as a smart community pilot. With the main goal of promoting the pilot operation of key projects, sort out various types of data and business, and develop a smart community construction program and construction standard system. Initially built a platform for one-bite handling of community affairs, taking the lead in realizing one-bite handling of civil affairs, disability affairs, employment and entrepreneurship matters. Various types of standardized community affairs matters were released through the "Shenyang New Community" government service platform. Preliminary completion of the standardized transformation of one-bite processing and basic information technology equipment support in pilot communities. Preliminary completion of the municipal community grid management service platform construction, the collection of pilot community grid basic data.
(ii) Improvement and pilot phase (September 20XX - May 20XX). Further expand the scope of the pilot smart community, in the city's network infrastructure to improve the community to gradually promote community affairs one bite type processing. Improve the municipal community grid management service platform and increase the collection of grid-based data. The city has built a comprehensive information system for community services, and is exploring the introduction of community business services.
(C) enhancement and promotion phase (June - December 20XX). Promote the results of the pilot smart community in the city. All government affairs and public **** affairs in the community into the community affairs one bite platform, to achieve cross-regional common. Explore the application of big data in areas with better conditions. Through the community service comprehensive information platform and health, health, sports, education and other intelligent system interconnection, in the elderly, home care, life services and other areas and offline entity docking, to guide social forces to participate in the construction of the commercial service system, the introduction of a variety of brand community services.
Fourth, safeguard measures
(a) Strengthen organizational leadership. The establishment of the municipal government's main leaders as the head of the city's smart community construction work leading group, the formation of cross-departmental municipal coordination and management mechanism, the Municipal Bureau of Civil Affairs, the Bureau of Big Data is responsible for the specific implementation of the *** with the advancement of the construction of smart communities. Among them, the Municipal Civil Affairs Bureau is responsible for the construction and organization and implementation of key projects in the smart community, responsible for the integration of resources and promotion of the use of the "Shenyang New Community" government service platform, the Municipal Bureau of Big Data is responsible for coordinating and promoting the construction of the smart community application platform and the collection of basic data **** enjoyment. Each region should also establish a mechanism for coordinating and managing the construction of smart communities with the participation of all relevant functional departments.
(ii) Improve the policy system. The government's support for the development of a new system will be a key factor in the development of a new system for the community," he said. Expanding the scope of community services, cultivating a new model of community services combining online and offline in the fields of nursing, catering, entertainment, and housekeeping. Municipal, district and county (city) governments should formulate relevant policies to encourage and support enterprises and social organizations to participate in the construction of smart communities. At the same time, each region, the relevant departments to promote the construction of smart communities into the region, the department to promote the construction of smart Shenyang undertook the task of integrated consideration, the development of smart community specific construction measures. City, district and county (city) government performance appraisal department to include the construction of smart communities in the annual government performance appraisal system.
(C) the establishment of long-term mechanism. The smart community construction in the need for government investment in the financial budget to be guaranteed. Increase the community base information technology special funding to ensure that the community network, data collection, hardware and supplies and other special funding in place in a timely manner. Improve the smart community application assessment system for districts, counties (cities), streets and communities. Increase the training of community workers, "generalist social workers" into the annual training program, each community worker to accept the wisdom of the community throughout the year no less than 30 hours of training. Implementing access mechanisms for all types of platforms, systems and networks in the community. Strengthen the community's data management to ensure the openness and security of community information resources.
Wisdom community implementation program (two)
According to the "opinions on accelerating the construction of smart Nanjing", "deepen the implementation of the reform of the street and community system", "Nanjing City, the implementation of the construction of smart communities", "Gaochun District on the implementation of the views of the further strengthening of the urban and rural community building," and other documents, the spirit of the wisdom of the district now Up and down convergence, the basic functions and characteristics of the application of the combination of integrated community management and service system, to expand the content and areas of convenient services, improve the supply of basic public **** services, reconstruct the form and process of community management and services for the vast number of residents to provide government services synergistic, intelligent community management, residents live a convenient living environment, and effectively enhance the sense of well-being and satisfaction of residents in the community.
Second, the construction principle
First, integrated planning, hierarchical responsibility. District authorities are responsible for the top-level design, co-ordination and promotion, the district departments, towns and communities are responsible for promoting the application and improve the function according to the actual.
Second, the integration of resources, block linkage. Integration of *** enjoy the region at all levels of the network, information resources, vertical realization of the district, town, community all management services connected to handle, horizontal realization of the departments, town information systems data exchange and *** enjoy.
Third, the first pilot, gradually expand. The first pilot in a typical community, improve the implementation of the path and method, the formation of long-term operation and management mechanism, to accelerate the promotion of the application of the whole region.
Fourth, government guidance, social participation. To establish a government-led, multi-party promotional system, play the role of the government in the planning and construction, operation and management and financial security guidance, and encourage social organizations and enterprises to participate in the construction.
Third, the division of tasks
(a) to enhance the basic support capacity of community informatization
1, the completion of the community information infrastructure. Integration of community networks, combined with the government extranet upgrading and expansion project, to realize the district, town, community (village) three-level networking. Improve community user Internet broadband, accelerate the public welfare free WIFI network construction, deployment of information displays and other self-service equipment. (Lead unit: District Wisdom Office, District Industry and Information Bureau, District Development and Reform Bureau; Responsible units: District Organization Department, District Civil Affairs Bureau, District Human Resources and Social Affairs Bureau, District Agricultural Industry Committee, District Meteorological Bureau, District Science and Technology Association, and towns. Completion time: December 20XX)
2, integration *** enjoy community information resources. Improve the community basic information collection and exchange platform, integrate the wisdom of Gaochun public **** information platform construction, and further improve the community basic data **** enjoy the exchange of standards and processes. Combined with the work needs of various departments extended to the community, promote the application of business modules such as low insurance verification, real estate registration, etc., and establish a dynamic exchange mechanism for community information. (Lead unit: District Wisdom Office, District Civil Affairs Bureau, District Development and Reform Bureau; Responsible unit: District Housing and Construction Bureau, District Human Resources and Social Affairs Bureau, District Family Planning Bureau, District Disabled Persons' Federation, District Branch Office, District Judicial Bureau, District Urban Management Bureau, towns. Completion time: December 20XX)
(B) Construction of intelligent community integrated information management service platform
3, the construction of town-level government service system. The realization of the data connection to undertake, as well as the system to promote the application, smooth contact service masses "last kilometer". And in order to "foreground a mouth acceptance, backstage division of labor synergy" as the principle, integration of various departments of the business system, optimize the process of doing business, realize the public **** affairs through the office, connecting the joint office. (Lead unit: District Government Affairs Center, District Wisdom Office, District Civil Affairs Bureau; Responsible units: District Human Resources and Social Security Bureau, District Health Bureau, District Disabled Persons' Federation, District Housing and Construction Bureau, District Bureau, District Judicial Bureau, towns. Completion time: December 20XX)
4, construction of community affairs support system. Construct intelligent party building, standardize the construction of the three-tier information platform for comprehensive governance, improve the application systems for community affairs consultation (voting), community volunteer management services, community affairs tracking and management, community internal collaborative work platforms, and community logs and ledgers, and integrate community party building, comprehensive governance and other business systems. Constructing a grid-based management system to realize three-dimensional, visual and dynamic management of information on community personnel, components and events. (Lead unit: District Civil Affairs Bureau, District Wisdom Office; Responsible unit: District Organization Department, District Comprehensive Governance Office, District Human Resources and Social Security Bureau, District Family Planning Bureau, District Disabled Persons' Federation, District Branch Office, District Urban Management Bureau, Youth League District Committee, District Women's Federation, and each town. (Completion time: December 20XX)
5, the construction of social work quantitative assessment system. Relying on the business and service data generated by various systems in towns and communities, promote the application of the social worker work evaluation system to form a comprehensive, accurate and quantitative assessment and evaluation index system for social worker management and service work. (Lead unit: District Civil Affairs Bureau; Responsible unit: all relevant units and towns. Completion time: December 20XX)
(C) in-depth promotion of community information and service applications
6, expanding community information and comprehensive applications. According to the needs of community residents, the application of such as carpooling, second-hand goods exchange and other residents in line with the characteristics of the community mutual information services. The construction of community public welfare donation system, organization and guidance for the community disaster families, vulnerable groups of public welfare charitable services, to promote the formation of new community neighborhood relations. Implementing the community cultural information **** enjoyment project, building standardized community cultural activity rooms and star-rated farm bookstores. (Lead unit: District Civil Affairs Bureau, District Wisdom Office, District Culture and Broadcasting Bureau; Responsible unit: all relevant units, towns. Completion time: December 20XX)
7, improve the level of property management intelligence. Promote the construction of community security and emergency response system, the comprehensive use of information technology means to publish meteorological disaster warning, emergency shelter, civil defense facilities geographic location and other aspects of information. Promote intelligent management of community vehicles, water, electricity and gas remote meter reading, toxic and hazardous gas detection and early warning, elevator safety monitoring system construction. (Lead unit: District Housing Center; Responsible units: District Urban Management Bureau, District Civil Affairs Bureau, District Branch Office, District Meteorological Bureau, District Housing Bureau, District Market Supervision Administration, towns. Completion time: December 20XX)
8, promote community business value-added services. Around the community residents living needs, standardize and guide all kinds of enterprises, social organizations, development and construction of life information release, search, trading platforms, provide housekeeping, distribution, education, health and other value-added services, and further enhance the level of information technology services. (Lead unit: District Civil Affairs Bureau, District Wisdom Office; Responsible unit: each town. Completion time: December 20XX)
Fourth, the organization and implementation
(a) to promote the plan
1, research and start-up phase: May 20XX to June 20XX. Completion of the detailed combing of the existing community business systems and resources, to carry out the construction program to deepen the design work, docking the existing unified platform technical standards in Nanjing.
2. Pilot promotion stage: July 20XX to August 20XX. Select a better foundation of information technology, representative of the two urban communities and two rural communities to carry out the pilot operation of the smart community work.
3, application and promotion phase: August 20XX to December 20XX, according to the pilot situation on the platform to rectify and improve the work, and gradually in the region to promote the application of all communities.
4. Continuous Improvement Stage: After January 20XX, on the basis of continuing to improve the comprehensive community management information system, encourage and support the community and related service organizations to innovate the application, and further expand the public **** services and value-added services.
(ii) guarantee mechanism
1, strengthen organizational leadership. Under the leadership of the district party committee and the district government, the towns and relevant departments work together to ensure that the smart community grid management service team to form a long-term coordination and promotion mechanism for the construction of smart communities. For the relevant tasks, accelerate the construction of intelligent community integrated information management and service platform, to ensure that the platform as soon as possible on-line and promote the application.
2, the implementation of financial security. The towns, the relevant functional departments to arrange special funds and establish a dynamic security mechanism, the implementation of smart community construction and maintenance of related funds. At the same time give full play to the role of the market, and actively explore the government stage, business operations, social participation in the multi-party input mechanism.
3, create an innovative atmosphere. Towns, the relevant departments to strengthen the region's smart community building publicity and popularization work, encourage and support the exploration of innovative features, make full use of advanced information technology to improve the community convenient application, according to local conditions to promote the construction of smart communities to the deep development.