Notice on the maintenance and renovation of the handling hall of Shenyang Medical Security Affairs Service Center. All participating units and insured persons in the city’s medical insurance: Due to the renovation of the handling hall of Shenyang Medical Security Affairs Service Center (Huanggu District) The second floor of the Social Security Building, No. 103 Chongshan Middle Road) has been repaired and renovated, and the service hall office address has been moved to the Huanggu District Government Service Center (Urban Real Estate Building, No. 21-8 Jinshan North Road, Huanggu District). We apologize for the inconvenience caused to you. Hope everyone knows. 1. Offline channels: Shenyang’s medical insurance handling business has been provided throughout the city. All insured units and insured persons can go to the nearest medical insurance branch center to handle business. 2. Online channels: It can be processed through the official website of Shenyang Municipal Medical Security Bureau, Shenyang Smart Medical Insurance APP, WeChat official account, and the medical insurance section of Shenyang Municipal Affairs Service Network. ● Medical insurance service hotline 12345-1-7 Shenyang Medical Security Affairs Service Center October 31, 2022 With the rapid development of the Internet, “online services” have really brought great convenience to everyone. Turn on the computer at home, take With your mobile phone, you can easily handle various matters without leaving home. So what kind of medical insurance services can be handled online without going to the medical insurance center? The Shenyang Municipal Medical Insurance Bureau gave an authoritative answer. 01 Question: What online processing channels are currently available for urban and rural residents’ medical insurance? Answer: Urban and rural residents insured can handle medical insurance-related business through the Shenyang Smart Medical Insurance APP, the official website of the Shenyang Municipal Medical Security Bureau and the Shenyang Municipal Administration Service Network. The services that the Shenyang Smart Medical Insurance APP can handle include: resident insurance approval, suspension of insurance, termination of insurance, registration of newborn insurance, baby name change, online appointment for insurance for foreigners and residents of Hong Kong, Macao and Taiwan, changes to basic personal information, etc. business. The official website of Shenyang Municipal Medical Security Bureau and the Shenyang Municipal Government Service Network can handle services including: resident insurance registration, suspension of insurance, termination of insurance, and changes to basic personal information. How to handle resident insurance registration on the Shenyang Government Service Network ↓↓↓ The first step is to register and log in to the Shenyang Government Service Network as an individual (click to go directly). The second step is to click on the "Medical Insurance Online Service" column and enter the column and select "I want to do it" In the third step of the "Resident Insurance Registration" business under the functional area, fill in the necessary information for the resident medical insurance registration business and click the "Submit" button to complete the insurance registration business. 02 Question: What lines are opened for flexible employment medical insurance? What are the processing channels? Answer: Flexibly employed people can handle medical insurance-related business through the Shenyang Smart Medical Insurance APP, the official website of the Shenyang Municipal Medical Security Bureau and the Shenyang Municipal Affairs Service Network. The services that the Shenyang Smart Medical Insurance APP can handle include: flexible employment insurance registration and mailing online (including flexible employment in-service transfer to retirement), interrupted payment monthly back payment application, suspension of insurance, termination of insurance, and personal account clearing and mailing. processing, changes to personal basic information and other services. Businesses that can be handled on the official website of Shenyang Medical Security Bureau and Shenyang Municipal Affairs Service Network include: online processing of insurance documents for flexible employment personnel (including flexible employment on-the-job transfer to retirement), suspension of insurance, termination of insurance, and changes in basic personal information. How to change personal information on the Shenyang Smart Medical Insurance App↓↓↓ Step 1: Download the Shenyang Smart Medical Insurance App on your mobile phone, register and log in. Step 2: Click on the "Individual Residents" column and enter the column and select the "Change of Basic Personal Information" business. Step 3 After completing the face recognition verification, you can modify the basic information of personal insurance. 03 Question: As an enterprise, how should I open a new medical insurance account on the government affairs website? Answer: The first step is for the enterprise manager to log in to the "Shenyang Government Affairs Service Network" ” to register a legal person user. In the second step, in the "Special Services" of the Shenyang Government Service Network, click the "Business Startup" module, select the "Apply for Enterprise Business License" matter, and obtain the business license information; if the enterprise has obtained a business license, the page will display that this function has been Finish.
The third step is to click the "Medical Insurance Account Opening" module on the "Business Startup" page, complete the information in the form, submit the application, and complete the online medical insurance account opening. The fourth step is to return to the homepage of the Shenyang Municipal Government Service Network, click "Medical Insurance Online Service" in "Popular Services" to enter the Medical Insurance Online Service Hall to handle medical insurance business. 04 Question: If the medical insurance relationship of employees in the enterprise is transferred, can it be handled online? Answer: As the basic medical insurance relationship is transferred across coordinating regions, there are two situations: First, the transfer application conditions: The insured person is in the original The medical insurance status of the insured place is suspended, and the transfer application can be made only after participating in the basic medical insurance in Shenyang City; The second is the transfer application conditions: the insured person's medical insurance status is suspended, and the transfer can be made Submit the application or print out the "Basic Medical Insurance Participation (Combined) Certificate". Both of the above situations can be handled online. There are two ways to apply: Method 1: Shenyang Government Service Network. The insured person enters the "Shenyang Municipal Affairs Service Network", registers and logs in as an individual user, clicks "Medical Insurance Online Service" in the "Popular Services" section, and enters the National Medical Insurance Public Service Platform - Personal Network Hall. Click on the "Medical Insurance Transfer and Continuation" section, select the corresponding transfer-in or transfer-out application module, fill in the corresponding information as prompted and submit the application. Method 2: National Medical Insurance Service Platform APP. Insured persons register and log into the National Medical Insurance Service Platform APP, enter the local area, select the "Basic Medical Insurance Transfer Out" and "Basic Medical Insurance Transfer In" modules, fill in the relevant information as prompted and submit the application. 05 Question: Female employees or spouses of male employees covered by Shenyang Employee Medical Insurance have given birth and received medical treatment in other places. It may not be so convenient to return to Shenyang to apply for reimbursement of maternity allowance and maternity medical expenses. In this case, can the application be done online? How to handle it? Answer: In this case, individuals can handle it online. If insured female employees and spouses of male employees in Shenyang City give birth in designated medical institutions in other places and want to apply for maternity allowances in other places, they can log on to the official website of Shenyang Medical Security Bureau, click on Personal Services in the lower right corner, register and log in, In the "Application for Off-site Maternity Allowance" module in "I want to do it", submit the application and upload the picture of the application requirements as required. After 5 working days, you can check the review results in the "I want to check" module. If the application is passed, you can Directly print the "Maternity Living Allowance Benefit Table". If insured female employees, unemployed spouses of male employees, or insured residents in our city want to apply for medical expenses for childbirth in other places, insured persons can log on to the official website of Shenyang Municipal Medical Security Bureau, click on Personal Services in the lower right corner, register and log in , in the "Application for Medical Expenses for Off-site Maternity" module in "I want to do it", submit the application and upload the picture of the application requirements as required. After 5 working days, you can check the review results in the "I want to check" module and accept the application. The staff of the medical insurance center will contact the insured persons by phone and mail the materials. After the reimbursement is completed, query and print the expense settlement form and settlement details in the "Off-site medical reimbursement settlement query" module. Insured persons can also apply for reimbursement of medical expenses for childbirth in other places and application for subsidies through the "Medical Insurance Online Service" of the Shenyang Government Service Network. 06 Question: If insured employees give birth in designated hospitals in Shenyang, can they apply for maternity allowance online? How to apply? Answer: Yes. If an insured female employee or the spouse of a male employee gives birth in a designated medical institution in our city, the unit where the insured employee works shall handle the application for maternity allowance. The insured unit can apply through the official website of Shenyang Municipal Medical Security Bureau. 07 Question: If you seek medical treatment in a different place, and the expenses incurred are not settled online, and it is inconvenient to return to Shenyang for reimbursement, can you handle it online? How should it be done specifically? Answer: Outpatient chronic disease medical expenses in a different place, and inpatient medical treatment in a different place. If the expenses cannot be settled online, you can apply for online reimbursement through the "Shenyang Smart Medical Insurance APP". How to operate online medical expense reimbursement ↓↓↓ Step 1: Download, register, and log in to the "Shenyang Smart Medical Insurance App" and enter the "Offsite Medical Treatment - Offsite Reimbursement" module.
Step 2: Click "Offsite Reimbursement Application" to enter the handling instructions. After reading the handling instructions in detail, download the "Reimbursement Requirements" and "Reimbursement Transfer Form". You can prepare the reimbursement procedures according to the "Reimbursement Requirements" according to the type of medical treatment for which you are applying for reimbursement. Step 3: Check the processing commitment and click "Start Processing", select the family members to apply for reimbursement, and the type of medical treatment to apply for reimbursement. Step 4: Fill in the information. If you apply for reimbursement of chronic disease outpatient expenses in other places, in addition to filling in the hospital, household registration or insured place, you also need to fill in the "start month" and "end month" according to the start and end months of the application for reimbursement, and then fill in the medical information month by month. . It should be noted that if there are long prescriptions in the medical expenses, the medical conditions need to be stated in writing to avoid affecting reimbursement; if you apply for reimbursement of hospitalization expenses in other places, you need to fill in the hospital, household registration or insured place, and upload photos of reimbursement requirements as required. The information declaration step is completed, and then the medical insurance center will conduct an online pre-examination. Step 5: Applicants can check the application records and review opinions in the "Off-site Reimbursement Application Records Inquiry". After passing the pre-examination, they can check the mailing address and mail the reimbursement requirements to the designated address. 08 Question: During the online operation, I accidentally filled in the wrong information. Can I modify it? How to modify it? How can the applicant know that the medical insurance has received the reimbursement procedure? Answer: The applicant can go through the "Offsite Reimbursement Application Record Inquiry" Modify this application information, or cancel this application. You can also check the "acceptance status" of this application to find out whether the medical insurance center has received the reimbursement materials. After the reimbursement is completed, the applicant can query and print the expense settlement form and settlement details in the "Off-site Medical Reimbursement Settlement Inquiry" module of the personal service on the official website of Shenyang Municipal Medical Security Bureau.