Mayo Clinic's success is not only attributed to superb medical technology and advanced medical equipment and other objective factors, but also more importantly because of its unique service concept --- "patients' needs come first". "Patient needs come first", emphasizing the humanization and personalization of the patient service experience. Mayo's patient-centered service philosophy is a driving factor in the sustainability of its services, demonstrating that excellence in healthcare is not only about science, but also about the "art" that is the humanistic value of a healthcare organization.
Shengris is a professional organization that has established official cooperation with renowned foreign hospitals to provide Chinese patients with full consultation and services for overseas medical treatment. Over the past years, starting from scratch, Synthesized has established wholly-owned subsidiaries in Shanghai and Guangzhou, and developed overseas customer service centers in Boston, Houston, Rochester, Baltimore, New York and Cleveland in the United States, London in the United Kingdom, Tokyo in Japan, and other places.