August 10, the reporter came to Zhengzhou City, located near the East Fourth Ring, a "720" disaster flooded vehicles parking lot. As of now, the parking lot has been parked more than 4500 cars, field of more than 4500 motor vehicles have been completed by the insurance company claims, and entrusted to a third-party company to do follow-up processing . According to the site staff, this time will increase the disposal of non-repairable vehicles, damaged vehicles will go directly to the scrap disposal.
July 20, Zhengzhou, a very heavy rainstorm disaster, a large number of vehicles in the city flooding flooded, damaged. According to the data disclosed by the Henan Provincial Government Information Office, as of July 28, Henan insurance industry **** received 226,400 pieces of car insurance reports. Subsequently, the relevant departments of Zhengzhou City opened a green channel, launched a prepayment mechanism to maximize the simplification of the claims process.
Insurance companies: "flood and epidemic combined" claims pressure is huge
"From July 20 to now, we accept the case colleagues and loss adjusters almost never rest." The person in charge of the Henan branch of Ping An General Insurance said that after the "720" rainstorm, the number of car insurance reports is dozens or even hundreds of times the usual.
While the Henan Banking and Insurance Supervision Bureau requires that insurance agencies should follow the principle of special handling and urgent prior to handling, centralize the deployment of survey resources, establish a green channel for claims, simplify the claims process, and improve the efficiency of claims handling to achieve fast acceptance, fast survey, and fast claims handling, it is clear that the speed of claims handling is not fast enough due to the excessive number of soaked vehicles.
"Provincial Banking and Insurance Supervision Bureau in conjunction with Ping An Property and Casualty Insurance, People's Insurance Company of Henan Branch of the Fu Wai Hospital (Huazhong) underground garage flooded thousands of cars have done on-site direct claims, but the day on-site can be signed direct claims on 18 units, is already a single on-site direct claims in the country's upper limit." An insurance company said, even if it is again fast handling, but also through the insurance survey claims multiple processes, and this processing pressure is unprecedented.