1, because the user has not activated the Alipay medical insurance electronic credentials, resulting in the inability to use the medical insurance code payment;
2, the user's participation in the region of Alipay has not yet on-line medical insurance code payment service;
3, due to the designated drugstores or hospitals do not support the code scanning equipment for the medical insurance code payment.
The use of electronic health insurance card has the following points:
1, electronic social security card is the effective electronic credentials of the online application of social security card, one-to-one correspondence with the physical social security card, the only mapping, by the national social security card platform issued by the Ministry of Human Resources and Social Security unified management;
2, electronic social security card, like the physical social security card, the national unity, the national common, with identity The e-social security card, like the physical social security card, is unified and common nationwide, and has the functions of identity voucher, information record, self-service query, medical insurance settlement, payment and entitlement collection, and financial payment, etc.
3. The e-social security card can be collected and used through various kinds of APPs with security authorization, including APPs of the Ministry of Human Resource and Social Security, APPs of commercial banks and APPs of the third-party payment platforms, as long as there is a physical social security card in hand. As long as there is a physical social security card in hand, the cardholder can receive the e-social security card through a trusted APP at anytime and anywhere.
In summary, with the electronic health insurance card, the insured can scan the code to purchase medicine at designated pharmacies, and realize the scanning code to settle the settlement in designated hospitals, such as registration, medical treatment, medicine collection, diagnosis and treatment, hospitalization and other application scenarios; and they can also handle the health insurance business such as participation in the payment of premiums, online filing for medical treatment in other places, and applying for outpatient chronic and special diseases, and inquire about the status of participation in the insurance, settlement and reimbursement, and the balance of the account, and other information.
Legal basis
Article 2 of the Social Insurance Law of the People's Republic of China
The State establishes a social insurance system for basic old-age pension insurance, basic medical insurance, industrial injury insurance, unemployment insurance, maternity insurance and other social insurance, and guarantees the right of citizens to obtain material assistance from the State and society in accordance with the law in the event of old age, sickness, industrial injury, unemployment and maternity. Article 4 Employing units and individuals within the territory of the People's Republic of China*** and the State pay social insurance premiums in accordance with the law, and have the right to inquire about the records of payment of premiums and the records of individual rights and interests, and to request that the social insurance administration organizations provide social insurance advice and other related services.
Individuals enjoy social insurance benefits in accordance with the law and have the right to supervise the payment of contributions by their own units. Article 74 The social insurance agency obtains the data necessary for social insurance work through business operation, statistics and investigation, and the relevant units and individuals shall provide them in a timely and truthful manner.