How to get to Sanya International Duty Free City and how to get tax refund at Sanya Duty Free Shop

In fact, shopping is unavoidable in Sanya. Today, the editor will talk to you about some related shopping strategies. Mainly because of the tax exemption, there will be some related strategies, so now we Let’s go and see the relevant information together. Transportation Guide

There are many ways to get to the duty-free city, such as buses, taxis, self-driving, round-trip one-day group purchases, etc. Among them, it is most recommended to take the free shuttle bus from the duty-free city.

1. Free shuttle bus: Duty Free City *** has 3 round-trip lines, one every 30-60 minutes; you need to call customer service before 17:00 the day before travel to make an appointment, and provide ID Number and flight/train information. When boarding the bus, you need to show your ID and verify your personal information. There will also be a tour guide on the bus explaining the shopping policies of the duty-free city.

2. Bus: The entire journey time of both lines is about 2 hours and 15 minutes.

In addition, major scenic spots in Sanya and most star-rated hotels in Yalong Bay and Haitang Bay will also have buses to the duty-free city. For details, please consult the scenic area staff. Tourists staying in hotels can also ask the front desk to book a taxi. If you rent a car and drive yourself, the duty-free city not only has an above-ground parking lot, but there are also garages on the underground floors of Areas A and B. Accommodation Guide

Tourists who plan to go to the duty-free city often choose to stay in Haitang Bay. As one of the luxury travel destinations in Sanya, Haitang Bay is home to many high-end resort hotels such as Hilton, Shangri-La, EDITION, Westin, Grand Hyatt, and Sheraton. It is very suitable for tourists with sufficient funds to come and enjoy the comfortable seaside. During holidays, most hotels will also provide services such as free shuttle bus, duty-free city coupons, discount coupons (about 9.0-9.5% off), etc. You need to ask at the front desk yourself. Pre-purchase preparation

1. What to buy

Compared with Rishang Duty Free and Hong Kong DFS Duty Free Shop, although Sanya Duty Free City does not have an advantage in terms of price, it does have an advantage in the fragrance and fragrance categories. Luxury brands are even better in terms of richness and inventory. Whether it is the latest items from big European and American brands such as Dior, Estée Lauder, Lanc?me, Chanel, Armani, Givenchy, Benefit, Clinique, Guerlain, or the same styles from Japanese and Korean brands such as SK-II, Shiseido, Sulwhasoo, WHOO, Laneige, etc., in front of the counter It's always crowded.

Therefore, in order to save time and effort on the "battlefield", it is recommended that after shopping around, make a clear shopping list according to the purchase restriction policy of the duty-free city before leaving, and mark each item. The tax-free price and discount intensity of each item can be controlled to limit the most wanted items within the limit, and this can also avoid dazzling situations at the scene.

2. Where to buy

The new landmark of Sanya - the duty-free city building that looks like a crabapple flower has a symmetrical structure and is divided into east and west areas A and B. Each area has three floors above ground and two floors underground (parking garage). The two areas are connected by an aerial glass corridor on the third floor, integrating shopping, entertainment, dining, cultural display and other functions.

Area A mainly deals in cosmetics, bags, clothing and jewelry. There is a coffee shop and a rural commercial bank on the first floor. In addition to the customer service and VIP center, children's playground and discount area (duty-free famous products that are out of season, out of stock or on sale), the third floor also has a tax area (no need to leave the island, no air tickets). (available for purchase) and also sells Hainan specialties and tourist souvenirs.

Zone B mainly deals in watches, jewelry, children's clothing, toys and food. There is a sunglasses store on the first floor that collects major brands. The food court on the third floor combines Chinese and Western tastes and popular fast food. You can spend money at various stalls after recharging your card at the card counter. The card deposit is 10 yuan, don’t forget to refund it after use. How to buy

1. Pay attention to official news

Although the duty-free price is much cheaper than the counter price, there are still many channels to find lower prices. It is recommended to ask the star-rated hotel where you are staying in advance whether it provides discount coupons (special offers are not available). It is also recommended to pay attention to the official website, official Weibo and WeChat of the duty-free city. Not only can you get timely information about store openings, new products on the shelves, store celebrations, etc. (September 1 every year), there are often promotion notices before holidays.

Currently, the official website of the duty-free city is carrying out a campaign of “100 off for purchases over 2,000 and 400 off for purchases over 4,000 (except for special offers) on all scented products.

2. Grasp the shopping time

The duty-free city occasionally implements traffic restrictions during entry and checkout. It is recommended to arrive on time before opening at 10 o'clock and go to popular counters first, such as Estee Lauder , Lanc?me, Kiehl's, etc., with fewer people and the most abundant goods. If you go during meal time and after the group passengers leave at 5pm, the queue situation will be much better.

3. Apply for a membership card

Before you start shopping, remember to pick up a shopping guide manual, and then go to the service desk to apply for a free membership card with your ID. The card can be used to redeem points for cash instantly, and the points can be automatically doubled in the month of your birthday. In addition, it is recommended to buy the expensive one with more points first, and then buy the cheaper one to get more cash.

4. Suits are more cost-effective

Due to the purchase restriction policy of the duty-free city, buying a suit has become a cost-effective choice. Not only because no matter how many items are included in a set, it is only counted as one, but also because the price is average, a set will be more cost-effective than a combination of single products, so it is recommended to ask the salesperson if the brand has sets when purchasing. Shopping Guide

1. Outlying island tax-free policy

Age limit: 16 years or above. Restricted to leaving the island: Starting from January 2017, domestic and foreign tourists who leave Hainan Island by train or plane (without leaving the country) to mainland China, including residents of Hainan Province (mainland tourists must present their ID cards, and tourists from Hong Kong, Macao and Taiwan must present their valid ID documents) , Foreign tourists shall be identified based on the issuing authority of their passport). Limit: Residents of Hainan Province can enjoy one duty-free shopping per year, while non-residents of Hainan Province can enjoy unlimited purchases. Limit:

If there is still a remaining tax-free quota (or the quota has not been used) after purchasing goods with a unit price of less than 8,000 yuan, you are allowed to purchase goods with a unit price of more than 8,000 yuan (see the table above for the limited quantity), and the price The excess (based on the "retail price of the product - the remaining tax-free limit") is subject to import tax on inbound items, which is a 30% personal postal tax. Please check the official website for detailed policy interpretation.

Limited: purchase, pick-up and tax refund process

1. Pick up immediately

Not only taxable goods, when buying tax-free goods, just add You can take away the goods directly by paying a 10%-30% tax deposit, and present your ID, duty-free goods checklist, boarding pass/ticket and luggage check-in receipt at the airport or train station at least 1 hour before departure. Apply for tax refund at the pick-up point.

If you cannot take it away in time after purchase, you can also choose the mailing service in the duty-free city.

2. Pick-up at the airport/train station

In order to ensure that the goods are delivered from the duty-free city to the pick-up point on time, tourists departing from Haikou Meilan Airport and train station must arrive at least 100 meters before leaving the island. The purchase is completed within 24 hours. If departing from Sanya Phoenix Airport, it must be completed at least 6 hours in advance, and then the delivery must be completed at least 1 hour before departure from the island.

If the above time cannot be guaranteed, you can choose the "buy now and pick up" method to purchase.

3. Online shopping

The prerequisite for online shopping is that tourists come to Hainan Island. In other words, duty-free goods ordered through the official website can only be purchased at the airport or train station in Hainan before leaving the island. Pick up the goods. The details of the "Online Shopping Time Instructions" are as follows: Frequently Asked Questions

Q: If I drive to Hainan, can I shop in the duty-free city?

A: You must have an air ticket or a train ticket to do so. Go to the airport boarding gate or train station to pick up goods/tax refund, so in principle it is possible to drive into Hainan or leave the island by plane or train.

Q: What should I do if I don’t have a paper ticket or forget my flight?

A: When checking out at the duty-free city, you need to present a valid ID and flight number. There are also devices in the duty-free city for customers to check personal flight information. Since re-verification is required when picking up the goods in the quarantine area of ??the airport, please ensure that the relevant information is accurate.

Q: What should I do if my itinerary changes and I have not picked up the duty-free goods?

A: If I have not picked up the goods due to temporary flight delays, changes or cancellations, etc., I should first contact the duty-free department City customer service. The merchandise that has not been picked up will be temporarily stored at the airport and will be returned to the store after the flight ends on the same day. ① Passengers traveling on other flights on the day of change can apply to pick up the goods again; ② If the flight date is changed, the duty-free city can re-deliver the goods; ③ If you want to apply for a return, the purchase record will be canceled after verification by the customs, and it will not affect the number of purchases by the customer. .

Q: What should I do if I find a problem with duty-free products after I buy them home?

A: If quality problems are found in time after purchase, you can directly return or exchange them in the store; if you have already bought them back If you call home, you can call the after-sales service hotline 4006996956 or send an email to sanya@cdfg.com.cn for resolution.

Q: How to make a refund in an online mall?

A: For online payments, it will take 7-15 working days after applying for a refund that the money will be returned to the personal account (specific refunds) The payment cycle may be affected by factors such as banks and payment institutions). Tax-free restrictions

What is off-island tax-free policy?

The off-island tax-free policy refers to the implementation of limited-time, limited-value, limited-limited and limited-type exemptions for passengers leaving the island by air or train (excluding departures). Import tax shopping.

Limited times

Residents of Hainan Province can make tax-free shopping once a year, while non-residents of Hainan Province are not limited to shopping.

Limit value

The annual accumulated income for residents of Hainan Province cannot exceed 8,000 yuan; the annual accumulated income for residents outside the province cannot exceed 16,000 yuan. In addition, you can also purchase a product worth more than 8,000 yuan on a single flight. If a single product exceeds 8,000 yuan, import tax will be levied on the excess amount

Limited

Within 12 pieces: Cosmetics, candies

Within 8 items: sleep first, health food (and the total does not exceed 3kg), royal jelly preparations (and the total does not exceed 1kg), diapers, household hardware

< p>Within 6 items: jewelry, watches, pens, clothing, small leather goods, sporting goods, toys (including strollers), coffee (and the total does not exceed 3kg), ginseng products (and the total does not exceed 3kg), cereals (and the total does not exceed 6kg), olive oil (and the total does not exceed 5kg)

Within 4 items: handicrafts, eyes (including sunglasses), scarves, ties, woolen fabrics, cotton fabrics, shoes and hats, belts , luggage, beauty and health care equipment, tableware and kitchen supplies, infant formula and food supplements (and the total does not exceed 5kg), ceramic products, glass products, clocks, conversion plugs, watch straps, watch chains, spectacle lenses, spectacle frames, Class I and Class II household medical devices.

Within 2 items: Household air purifier (6 accessories)

Note: The purchase of duty-free items cannot exceed 30 days from departure from the island. If the flight or train information changes, you need to Call the customer service hotline of Sanya Haitang Bay Duty Free Shop at least 24 hours in advance for explanation.

Limited times

Residents of Hainan Province can make tax-free shopping once a year, while non-residents of Hainan Province are not limited to the number of times.

Limit value

The annual accumulated income for residents of Hainan Province cannot exceed 8,000 yuan; the annual accumulated income for residents outside the province cannot exceed 16,000 yuan. In addition, you can also purchase a product worth more than 8,000 yuan on a single flight. If a single product exceeds 8,000 yuan, import tax will be levied on the excess amount

Limited

Within 12 pieces: Cosmetics, candies

Within 8 items: sleep first, health food (and the total does not exceed 3kg), royal jelly preparations (and the total does not exceed 1kg), diapers, household hardware

< p>Within 6 items: jewelry, watches, pens, clothing, small leather goods, sporting goods, toys (including strollers), coffee (and the total does not exceed 3kg), ginseng products (and the total does not exceed 3kg), cereals (and the total does not exceed 6kg), olive oil (and the total does not exceed 5kg)

Within 4 items: crafts, eyes (including sunglasses), scarves, ties, woolen fabrics, cotton fabrics, shoes and hats, belts , luggage, beauty and health care equipment, tableware and kitchen supplies, infant formula and food supplements (and the total does not exceed 5kg), ceramic products, glass products, clocks, conversion plugs, watch straps, watch chains, spectacle lenses, spectacle frames, Class I and Class II household medical devices.

Within 2 items: Household air purifier (6 accessories)

Note: The purchase of duty-free items cannot exceed 30 days from departure from the island. If the flight or train information changes, you need to Call the customer service hotline of Sanya Haitang Bay Duty Free Shop at least 24 hours in advance for explanation.