Rental room exposure formaldehyde standard self-support is how to respond?

Rental room exposure formaldehyde exceeds the standard of free: all efforts to solve the problem

The feeling of indoor air abnormal customers to provide green plants charcoal bags, transitional period of accommodation, etc.; will be according to a higher standard to develop relevant measures to improve the living environment

December 6, Changping District, Longtengyuan four, Zhang Jiajia (a pseudonym) in their own rented was measured formaldehyde exceeds the standard of the room. New Beijing News reporter Dalu photo

■ "intermediary rental room frequently formaldehyde exceeds the standard: just installed on the rent" tracking

The New Beijing News reported yesterday that the housing rental platform Ziru part of the rental room there is a serious formaldehyde exceeds the standard, Beijing Ziru life asset management company limited relevant person in charge of the same day to the New Beijing News reporter to respond exclusively: "not to shirk responsibility, will make every effort to solve the problem", at the same time, said the feeling of indoor air abnormalities customers will provide green plants charcoal bags, transitional period of accommodation and room change or rent refund, etc., will also be in accordance with higher standards to develop relevant measures to improve the living environment.

New Beijing News reporter previously investigated and found that some of the newly renovated intermediary formaldehyde rented rooms suspected of exceeding the standard, and the existence of just after the renovation of the rental, and even "renovation, while renting" situation. Some industry insiders say that the intermediary decoration room formaldehyde exceeds the standard behind, there are enterprises to control the cost considerations, or the existence of multi-layer subcontracting after the phenomenon of the cost of decoration is compressed.

Rental room formaldehyde exceeds the standard from the self as an apology

Last night, the new Beijing News reporter learned from the self as the "rental room formaldehyde exceeds the standard", the company said "for this matter and affected by the self as a guest to express a sincere apology".

"In this incident, the company will actively face the existence of formaldehyde exceeds the standard problem, never shirk", said the relevant person in charge of the self-supporting, self-supporting on the housing decoration of all the furniture and materials in fact have a strict standard, will require all the suppliers to provide furniture panels must be in line with the national environmental standards of the E1 level panels; Latex paint and other wall coatings using Lipang paint; flooring is also used to strengthen the composite international environmental protection E1 grade plate. "However, because there are more reasons for triggering substandard air quality, and it is also difficult to find an effective way to completely eliminate, so a certain probability does exist in the emergence of such situations."

For the problem of formaldehyde exceeding the standard in newly installed rooms that has already appeared in Ziru, the person in charge said that Ziru will formulate relevant measures in accordance with higher standards to improve the living environment. "If any customer feels that the indoor air is abnormal, you can contact us at any time, we will be the first time to provide green plants and charcoal packs, to assist you in a free room exchange or free rent return, to provide free hotel accommodation in the transition period, and will return the deposit and all the unincurred rent and service fees."

Two tenants who fell ill after moving in were compensated

According to a previous report by the Beijing News, in November this year, customers Zhang Jiajia and Wang Lin (both pseudonyms) both felt unwell after renting an apartment in the fourth district of Longtengyuan in Changping district through Ziyu. One of them, Zhang Jiajia, went to the hospital and was told that she suffered from acute bronchitis, possibly formaldehyde poisoning.

Since then, Wang Lin and Zhang Jiajia and other tenants have repeatedly complained to the self-supporting housekeepers, requiring housekeepers to "deformaldehyde treatment of the room, and issued formaldehyde test reports of the renovation" unsuccessful. Wang Lin and others then commissioned a professional indoor air testing center for formaldehyde concentration and TOVC (Total Volatile Organic Compounds) concentration testing of the three rooms. The test results show that the concentration of these two indicators in the room where Zhang Jiajia lived exceeded the standard.

New Beijing News has learned that yesterday, Self-Ru has contacted Zhang Jiajia, Wang Lin and other tenants. At 9:30 p.m., the relevant person in charge of self-supporting to the above two self-supporting tenants were paid 3,374.82 yuan and 3,290 yuan as compensation, and apologized, in addition to both sides also signed the Settlement Agreement. Self-Ru side said it is willing to provide free air purifiers for Zhang Jiajia and Wang Lin and other tenants.

There are still netizens who report formaldehyde exceeding the standard

The Beijing News reporter also noted yesterday that the official microblogging Beijing Ziru Life Asset Management Company Limited "Ziru customer", "Ziru customer service" message comment area, there are still netizens message Reflected the rented self-sufficient housing odor, there may be formaldehyde exceeds the standard problem, and hope to deal with.

There are also microblogging netizens said that when he rented a room, self-supporting housekeeper had said that the air quality of the house is qualified, when he found that there is a bad smell in the room, asked self-supporting to show the air quality test report, self-supporting housekeeper can not get out.

In this regard, since the official microblogging in the message area to reply: "Although the self-supporting in the decoration and furniture, home materials are selected in line with national environmental standards of the material, but also has been in the improvement of the product efforts to improve, but due to the existence of formaldehyde persistent release of the characteristics of the presence of a certain probability will lead to the existence of some of the housing may be the situation of air quality does not meet the standards ".

Additionally in response to complaints about formaldehyde exceeding the standard, the official microblogging response of Ziru said: "Ziru rental housing sources in the decoration and configuration of efforts to minimize the impact of air problems. In view of the specificity of the industry, changes in ventilation conditions, etc., it is still not possible to guarantee that every set of housing is always 100% environmentally friendly."

December 11, the new Beijing News investigation reported "intermediary rented rooms frequently formaldehyde exceeds the standard: just installed on the rent," exposing the self-supporting and other intermediaries to collect the room after the rapid renovation of the rental, part of the tenants suspected of excessive formaldehyde after checking in to the situation of physical discomfort.

■ Interview

Formaldehyde exceeds the standard to cause illness, the right to have difficulty

The Beijing News reporter noted that the "indoor air quality standards" provides for indoor formaldehyde standards for 0.1㎎/m3 (1 hour average), but the standard is not a mandatory standard. In addition, although the "Beijing Municipal Housing Rental Management Regulations" stipulates that the building structure and equipment and facilities of rental housing should comply with the safety conditions of construction, fire, security and hygiene, and should not jeopardize personal safety. But for some intermediaries are still in a gap in the formaldehyde treatment of renovated rooms.

"Some housing intermediary companies in order to maximize the pursuit of profit, the just renovated not more than a few days of the house rented out, such behavior is irresponsible for the tenant's right to health," said Han Snapdragon, Beijing Kangda Law Firm, if the court found that the tenant suffered from the disease with the renovation, the existence of a causal relationship between the house, according to China's "Tort Liability Law" Article 2, the housing, the tenant's health and safety. Tort Liability Law, article 2, housing decoration, the lessor should bear the corresponding civil liability. He also introduced, at present, China's housing rental dispute cases, mainly based on the "Tort Liability Law", "Contract Law", "Personal Injury Compensation Judicial Interpretation" as the legal basis.

"For tenants suffering from illnesses caused by formaldehyde exceeds the standard, if it is difficult to get the results of the medical identification, may not be supported by the court," Han Snapdragon reminded, tenants such as feeling unwell or suspected of formaldehyde exceeds the standard, we must immediately carry out the relevant evidence and hire a third-party professional organizations to carry out Appraisal, do a good job of the corresponding identification immediately after moving out, to maximize the guarantee of their personal safety, while hiring a lawyer to go through the corresponding rights. However, he said, even so, there are parties looking for a professional appraisal organization to make an appraisal, but are unable to directly point to the cause of the illness of formaldehyde exceeds the standard.

Nanchang City, the second hospital doctor Luo Laiheng also agreed with Han Snapdragon, he said that the cause of the disease is multifaceted, not necessarily directly related to the decoration, so the medical identification is very difficult to determine the specific causal relationship. Yan Yuejin, research director of the Shanghai E-House Property Research Institute Think Tank Center, suggests that in the case of suspected formaldehyde exceeding the standard, consumers, in addition to active evidence, should also be timely to the operating companies and the relevant regulatory departments to complain.