? How to write a work summary, many people do not know what to write this work summary content, then the following is my collection of "elevator worker work summary template example (selected 5)", welcome to read, I hope you can read and collect.
elevator worker work summary template (selected 5) (Part I)? Although the elevator maintenance work is more difficult but should also understand that pay is the source of return, after this period of time until the end of the year really make their hearts feel something, but for the elevator work without regret to pay for their own natural is not wasted time, whether it is to sharpen the skills of maintenance or the exchange of the human world have made their own elevator work harvest a lot of people, and therefore do not leave any regrets at the same time. Regret at the same time also let me this year's elevator maintenance work for the corresponding summary.
? In the process of publicizing the maintenance business to meet a lot of customers and left a good impression, although the elevator maintenance work of their own skills is extremely important but also to pay attention to the handling of the world, especially the publicity aspects of the business to be taken seriously in order to allow more customers to understand the nature of their own work, if it is not enough to be famous, then even if there is an elevator failure problems will not be contacted to deal with their own, so in the In the past maintenance work, they are printed business cards and handed over to the old customers to help promote, in fact, this kind of publicity effect for their own performance enhancement almost can not produce any substantial effect, so I took in this year's work in the form of local posting forum message elevator maintenance business promotion, although the elevator business publicity need to spend a lot of time and energy but also can not find a better way to solve the problem. The way to solve the problem.
? In the maintenance process to sharpen their skills and have a better understanding of the process of elevator installation, although their own maintenance skills can solve most of the elevator failure problems but there is still room for progress, so the only way to improve the maintenance ability is to continue to learn in order to be able to accumulate for the future development, in fact, with the elevator technology enhancement leads to the basic knowledge of the maintenance is not necessarily able to be applied, which also leads to my understanding of the new type of elevator, the elevator is not necessarily able to apply. This also led me to the installation process of the new elevator has a strong interest and through the network tutorials to learn.
? Take the elevator maintenance work seriously and show their skills in the process of creating a good reputation, although due to the publicity is not in place for the sake of their own performance this year, but also gained a good reputation, especially after their own maintenance of the elevator can be used for a long time so that the customer's recognition, so the maintenance of the process of the difficulty of their own ability to enhance the exercise is also a good kind of good, and I am in the When I analyze the causes of elevator failure, I also have a deeper understanding of the internal structure, which also leads to the fact that I am not very good at copywriting, but I also like to record the way to review the maintenance experience, and very often for the elevator to solve the problem of the previous record to find out the appropriate method.
? After summarizing this year's elevator maintenance work also let me have more expectations for future development, I will continue to sharpen their own maintenance skills and find ways to solve the problem of publicity is not in place, I hope to be able to receive more elevator maintenance business in next year's work and ability to improve.
elevator work summary template (selected 5) (Part II)? First, the elevator operation (June 24 - September 24)
? By my company is responsible for the maintenance of your company's thirteen heavy-duty elevator, in my company in Beijing Oriental maintenance department on June 24 to take over the maintenance work, in the company's power technology department of the electric power section of the staff's strong support and help, the successful completion of the June 24 to September 24 three months of repair and maintenance tasks.
? In these three months the elevator operation overall situation is relatively stable, there is no major failure, there are some minor failures, our resident personnel in the shortest possible time to repair, did not have an impact on the normal work of your company.
? For the special use of large-tonnage elevator requirements, we have developed a complete set of large-tonnage elevator maintenance program to ensure that the elevator is running at the same time try to minimize the failure rate.
? Second, the first quarter of the maintenance content and replacement parts
?1, in the large-tonnage elevator maintenance, we based on the maintenance plan to develop the elevator's maintenance content, the half-monthly maintenance cycle to refine the daily inspection of the elevator, found that the problem is resolved in a timely manner.
?2, in this quarter, we on the 1 # building T2 elevator door inverter transformation. The original inverter failure damage, the original YS-K01-A model inverter factory has stopped production, our company agreed by the Ministry of Technology to use other brands (NICE-D-A-SOP4) to transform the replacement. Since the use of a month of stable performance without failure.
?3. Replacement of 87 eccentric wheels. When our company took over the elevator, the plastic eccentric wheels used in the elevator door system were deformed and crushed, so our company replaced them with metal products. Reduce the failure to ensure the normal operation of the elevator
?4, replacement of the door belt 65 meters, our company took over the 1T5, 1T1 front and rear doors, 2T4 elevator front and rear car doors door belt cracks, then replaced,
?5, replacement of the door sliders 107 blocks, DXN Michael elevator door sliders and other elevators can not be interchanged. Therefore, we can only use this single brand
?6, replace the 2T5 elevator 3rd floor, 2T3 first floor hall door main door locks each set.
?7, on the heavy-duty elevator holding brake, transmission part, to adjust the filling of lithium ionized grease lubricant. Elevator problems,
? Your company should arrange a full-time elevator driver to operate the elevator in the heavy-duty elevator to prevent the elevator from being hit and stuck. 80% of your elevator failures are bumped and stuck.
? Next quarter (September 24 - November 24) elevator maintenance plan
? In accordance with the requirements of the Technical Department, the next quarter is mainly for heavy-duty elevators to replace the traction machine turbine worm gear oil, and develop a maintenance plan to ensure that the elevator normal operation.
? Beijing xxx Elevator Co.
?20xx.09.24
Elevator worker work summary template model (selected 5) (Part III)? The fleeting year has allowed me to accumulate more experience in the work of the beauty consultant, both for the exploration of beauty techniques or communication between customers are able to reflect the progress of their own ability to work, although the performance of the beauty salon is the result of the efforts of all employees *** with the results but also have their own hard work, as a member of the natural salon in order to flourish and in the heart of immense pride, but only In order to career planning needs to be summarized according to this year's beauty consultant work situation.
? Adjustment of the salon's publicity strategy and organize activities to attract more customers for business, through the salon's performance in previous years can be learned that the speed of development of this is only not slow, but want to follow the trend of the times, it can be learned that the salon's publicity strategy belongs to a more outdated type, so through my colleagues and I have led to the salon's publicity to adjust the way and broaden the original channels, especially through the emphasis on network publicity, and the original channels. Especially through the attention of the network publicity to attract more customers for beauty business can be learned that this adjustment is effective, but in order to get more data still need to publicize the means of careful analysis to find ways to increase customers, so for the current themselves need to spend some effort in the work of the beauty consultant in the publicity above in order to protect the corresponding revenue.
? Master more beauty skills and work in some of the guidance of the beautician, although they have a lot of knowledge related to beauty but difficult to reflect in practice, if so not recognized by the customer undoubtedly appears to be their own beauty work ability is not good enough, so I am learning beauty skills at the same time will find ways to transform the theoretical knowledge in the mind into practical experience in the beauty service, especially using the time after work to consult some of the beauty consultants. After work time to teach some of the beauticians and in practice to show their own level of operation, fortunately, their own accumulation is quite good so that the embodiment of beauty services can be recognized by many colleagues.
? Strengthen the communication with customers and skilled use of sales means to increase the beauty business, in fact, as a consultant if you are not able to use their own words to attract more customers is undoubtedly a bit chicken ribs, so I strengthened in this year's work with customers to communicate with each other and hope to be able to increase the amount of business by way of concessions, but fortunately more sincere attitude and professional degree of knowledge of the beauty have obtained Fortunately, my more sincere attitude and professionalism in beauty knowledge have gained the recognition of customers, allowing me to accumulate contacts at the same time also for the development of the salon to provide more new customers, but due to the failure to design a more reasonable beauty business led to the actual revenue is not as high as expected.
? Competition in the beauty industry is more intense this year, resulting in their own ability to work and therefore access to opportunities to improve, summarize their own work after I have a deeper understanding of the duties of the beauty consultant, I hope to be able to follow the beauty work in the past to uphold the excellent style and create more brilliant performance, and I will also work with colleagues in the salon and strive for success to be recognized by more customers of the beauty consultant.
Elevator worker work summary template example (selected 5) (Part IV)? The number of elevators surge, elevator safety accidents occur frequently, in order to improve the essential safety level of elevators, effectively prevent and curb the occurrence of safety accidents in the elevator construction link, and promote the stable improvement of elevator safety in our county. I strictly in accordance with the provincial bureau "on the construction of elevator construction enterprises construction quality and safety special rectification work notice" (Anhui quality office letter [20xx] 448) and the city bureau "on the construction of the city's elevator construction enterprises construction quality and safety special rectification work notice" (FU quality letter [20xx] 19) requirements, in the county carried out a period of four months in the elevator installation, transformation, repair and maintenance Maintenance enterprises construction quality and safety special rectification work.
? First, the deployment of mobilization, safety **** governance.
? I convened to carry out the county elevator construction quality and safety special rectification work deployment meeting, the participants include the person in charge of the municipal supervisory office and the elevator installation, transformation, repair and maintenance enterprises. At the meeting, I combined with the local actual situation, clear special rectification of the main tasks, key content and work requirements.
? Second, the source to ensure safety, to carry out self-examination and self-correction.
? I asked the elevator construction unit of all construction sites to organize a comprehensive inspection, the quality and safety hazards found in the inspection should be actively managed, the establishment of hidden trouble registration, rectification, cancellation system, a clear hidden trouble rectification funds, time limits, measures and responsible persons, rectification by a deadline. Quality and safety hazards found during the inspection should be reported in a timely manner. Each institute actively implement the "three checks and three lists" system, on the basis of inspection, supervision and checking, to form a list of rectification problems, a list of rectification measures, a list of rectification responsibilities, and to strengthen the supervision and rectification of hidden dangers. The safety inspection supervision found in the quality and safety hazards, enterprises reported quality and safety hazards, confirm the degree of risk of hidden danger, register the situation of hidden danger, the establishment of hidden danger account, and urge enterprises to implement the rectification.
? Third, closed-loop management, there is a problem must be corrected.
? I will special rectification and build risk management and control "six mechanisms" closely integrated, both to eliminate serious threats to the construction of dangerous elevator quality and safety of the various hidden dangers and problems, but also to implement the root cause of the problem, to accelerate the construction of risk management and control and hidden trouble detection and management of double prevention mechanism. In the special rectification of special equipment safety inspectors to take routine law enforcement, open and secret inspection, surprise spot checks, random sampling combined way to strengthen the elevator construction site inspection. Construction site there are serious quality and safety hazards, safety protection measures do not meet the construction specifications, construction quality does not meet the requirements of safety specifications, ordered to immediately stop production and rectification. Resolutely put an end to the elevator construction unit construction behavior without a license, resolutely put an end to the elevator installation and maintenance of operators without a license, resolutely put an end to the elevator installation and maintenance of illegal subcontracting subcontracting behavior.
? Fourth, actively contact with various departments to form a special rectification of synergy.
? I give full play to the role of the joint meeting of elevator safety, and strive for government leadership and support for this special rectification. Actively contact with the local safety inspection, housing construction and other departments to obtain their cooperation and assistance, the formation of a joint collaborative working mechanism, the overall promotion of special rectification work.
? Fifth, increase publicity, the formation of social **** governance.
? I use 3.15, the opportunity to make full use of the elevator publicity desk, elevator use color pages, maintenance companies in the small area of the platform publicity and various types of news media widely publicized in the form of increasing public opinion supervision, and further improve the whole society on the elevator construction quality and safety concerns, set up a safe use of elevator awareness.
? This four-month special rectification, I **** out 268 law enforcement officers, law enforcement vehicles 68 car times, monitoring the installation site 41, to further improve the whole society on the elevator construction quality and safety concerns.
Elevator worker work summary template (selected 5) (Part V)? Time like a shuttle, in the blink of an eye and will cross an annual hurdle, looking back, although there is no sensational results, but also counted on experiencing a period of extraordinary trials and tribulations. With the rapid growth of the production capacity of the elevator, the trend of technological development and product structure is becoming more and more reasonable, and the industry standard is further improved. At the same time also deepened the elevator industry on the quality of its maintenance personnel requirements. In order to keep up with the pace of the times, I have always been strict with themselves, and strive to learn the relevant professional knowledge, strengthen their practical ability, for the future work has accumulated practical experience in the operation process.
? Accumulation of experience in the work, as Darwin said, "knowledge and experience are derived from common sense". My work is to constantly summarize and review the work encountered in the common failure phenomenon, to be subdivided and improve the accuracy of judgment. I remember the first year of work, I judge a not close not running faults need two hours, and now judge a not close not running faults time reduced to one-fifth of the original, greatly improving the efficiency of troubleshooting.
? Although there are thousands of elevator failures, but mainly divided into two categories: one is an electrical failure, the other is a mechanical failure. Mechanical failure repair and disassembly, the need to carefully verify the installation location of the parts and components and the condition of the working surface. Most of the fault can be heard, the sound issued by the location; see, change the movement process; sense, vibration smoothness; smell, electrical arc penetration of the air emitted when the flavor and so on to rule out. Although the method is simple, the steps are tedious, but I always ask myself not to miss any abnormal conditions.
? Years of work tells me that serious summarization is one of the most effective ways to improve their technical level. Every time I encountered a difficult problem, I meticulously recorded the solution. After usual work, I always turn to see, learn from the past, and constantly inspire myself to innovate and optimize the troubleshooting process. As an elevator maintenance personnel, I y understand: I am a manager, but also an executive. To timely feedback information to the leadership, better communication with various departments, and seriously implement the elevator safety management standards and daily maintenance provisions, the work from passive maintenance into active maintenance; at the same time need to strengthen contact with the relevant units to coordinate the relationship between elevator maintenance and property management, in order to obtain the support of the use of units or users. What is the purpose of maintenance? The purpose of maintenance is to reduce maintenance and prolong the service life of the elevator, and how many people know the essence of it? In many years' work, some of my work will cause inconvenience to users because of my own limitation, and many difficult problems can not be quickly discharged due to the lack of understanding of the new model. The times are progressing and the application of elevator science and technology is changing, so I will definitely learn more about new models and study related books in depth in the future. "Iron still needs its own hardness" keep learning new technology and new techniques to better serve the users. After summarizing the lessons learned from the past work, I am more clear about the future work objectives and action plans:
?1, strive to complete their own work, improve their own quality of service, service attitude, the ability to deal with emergencies in a timely manner.
?2, synergize the relationship between colleagues in the unit, play a team initiative, will work in a timely manner to the leadership of the arrangement of the situation reported to the maintenance program in a timely manner to the property to convey the efficient completion of the daily maintenance work, and quickly respond to elevator failures.
?3, carry out good work at the same time, planning their own learning program, to the high level of technical level to strive for.
?4, follow the pace of reform and opening up, play their own initiative, their own learning to serve the community. With their own microblogging power for the general public to provide the elevator ride "up and down the enjoyment" and efforts.
? In many years of work in contact with many new things, produced many new problems, but also learned a lot of new knowledge, new experience, so that their ideological understanding and ability to work on a new improvement and further improve. In my daily work, I always ask myself to start from the practical, adhere to high standards, strict requirements, and strive to achieve the business quality and moral quality of double improvement. In the future work, I will continue to work hard, more to report to the leadership of their thoughts and feelings in the work, to explore the difficulties and points of the project, correct and make up for their own shortcomings and defects in a timely manner, so as to improve their own culture and overall quality.
?20xx year is about to pass, looking back on a year of work, intense and busy work scene and one by one in front of the self-checking report network model of the summary of the work: elevator maintenance work half-year summary. A year of elevator maintenance professional in the service center leadership, engineering manager of the cordial care and specific guidance, has made great progress. Elevator maintenance professional work has been recognized by the owners, in the achievements at the same time, there are shortcomings in the work, it is worthwhile to seriously sum up.
? First, do a good job of daily maintenance of equipment and facilities
? Develop weekly, monthly, quarterly and semi-annual equipment and facilities maintenance plan, targeted, targeted arrangements for routine maintenance tasks. To do the daily maintenance work of the planning, rationality. According to the provisions of the company's relevant work instructions, arrange for daily inspection, elevator machine room equipment to do a comprehensive and detailed maintenance to ensure the safe use of equipment and facilities and operation.
? Second, the previous year's work is probably the following:
? The elevator car in the four 22W ring tube lights, replaced by two 20W long fluorescent lamps, so that the energy savings, but also declined the loss of materials.
? Did a good job of elevator maintenance, no hidden danger ladder, elevator annual inspection pass rate reached 100%.
? Elevator emergency services to do on-call not without overtime. The problem is not overnight.
? Inspection work to do to find problems in a timely manner to solve.
? Maintain elevator phones and phone lines.
? Multiple telephones in the elevator car were badly damaged and had to be replaced.
? External telephone lines are deteriorated and no longer functional and must be replaced.
? The support wood in the elevator car is severely missing and needs to be renewed.
? The organic plate in the elevator car is seriously damaged.
? Decoration workers from in rough use of the elevator phenomenon, increasing the risk of elevator use.
? Third, the elevator maintenance plan for the next year
? Do a good job of maintenance plan, do a good job of daily patrol, weekly, monthly, quarterly maintenance work.
? Strengthen the maintenance and repair work before holidays.
? Strengthen the duty and inspection work on holidays.
? For each ladder to do targeted maintenance.
? Fourth, the real work to grasp the safety production
? Strong and weak power professional more newcomers, set up a safe production awareness, grasp the safety of production is crucial. To this end, we repeated many times for training, repeatedly instill the idea of production safety. Work at height, electrical fires, electrical appliances, such as the use of examples of approximate real-world requirements for training, so that the safety first thought not to relax. Achieved good results, to prevent the occurrence of equipment and personal safety accidents.
? Fifth, carry forward the team spirit with the help of other departments
? With their own project characteristics, is to have such as conference services, small appliance repair cleaning and carrying debris and other work, close cooperation to help other departments to complete the heavy related work.
? Six, grasp the modern information training to improve the technical quality of maintenance personnel
? Leaders at all levels of engineering and technical personnel training is very important, the center of the leadership personally bought the elevator training materials, we are very moved by this. Leadership attention mobilized personnel learning enthusiasm, and actively learn the relevant theoretical knowledge and apply it to the actual maintenance work. According to the relevant training program, strong and weak professional organization of the theoretical knowledge of the written test, the actual operation of the skills competition, and achieved very good results.
? Seven, grasp the staff "love and dedication" education to promote corporate culture
? Organize new and old employees to learn the company's rules and regulations, about specific maintenance, inspection methods, equipment maintenance requirements, employee manuals, job responsibilities, professional ethics and other aspects of the basic requirements of the organization to learn the assessment. In the work of the old to bring the new, life on the mutual care and help, increase team cohesion. Organize the study of enterprise newspaper and excellent staff deeds, clear example of the power is infinite, the image of the role model is shining. Improve the new staff's knowledge of the enterprise, focus on the role of soft elements of corporate culture, people-centered, respect for people, rely on people, treat people fairly, improve the self-esteem of new and old employees, play their respective talents at work, mobilize work enthusiasm. New and old employees in the corporate culture identity on a stage.
? Eight, carefully organized and carefully arranged to arrange the year-end equipment maintenance work
? Near the end of the year, the development of emergency programs, organization and arrangement of personnel on the elevator machine room equipment to carry out a comprehensive inspection to ensure the safe operation of equipment and facilities.
? Nine, the work of the lessons learned and the outlook for the coming year
? Elevator maintenance professionals more newcomers, mobility, technical quality varies, in the implementation, learning gaps, how to mobilize the enthusiasm of the staff, in the work of continuous integration, play each person's work efficiency deficiencies exist. In the new year, I believe that the effective management of the leadership of the service center, engineering manager of the reasonable arrangements, will be able to overcome the shortcomings, a hundred feet further.
? Finally, as the elevator maintenance party supervisor, the elevator's professional maintenance work, y responsible, heavy burden, the service center leadership to give themselves full trust, trust is their own hard work, and constantly improve the management level of power, they will be conscientious and efficient, lead by example, with the work of the project manager, in the new year to avoid arrogance and to open up a brand-new work situation.
?20xx year passed, it is necessary to summarize the year's department and individual work, according to the actual situation to adjust the work of the next year, so as to ensure that the company's work throughout the year.
? The work of the maintenance department is mainly divided into three aspects of business, maintenance and operation.
?1. business work:
? The main work of the business plan is to clear the maintenance contract, clean up the maintenance receivables, stabilize the original customers, renew the original contract. At present, the original maintenance contract has been cleaned up, the maintenance receivables are all clear, the original customer in addition to historical reasons and payments, installation payments and other reasons for individual customers, the vast majority of the relationship is basically stable and get continuation. The only project that we voluntarily gave up was the xxx maintenance project, which we did not want to avoid greater losses due to possible uncertainties. There are also xxxx maintenance project contract expired customer self-insurance, xxx, xxx maintenance project is still uncertain, all other nearly xxx projects have been continued. Newly added and renewed maintenance projects have adhered to the principle of the contract in the first place, that is, there is a contract before entering the maintenance, so as to avoid so that our maintenance work into a passive and embarrassing situation.
? The next step of the business is mainly:
? ① equipped with xxx full-time maintenance sales staff (internal or external);
? ② Continue to pursue the original arrears, timely collection of due receivables, and strive not to form new arrears;
? ③ Stabilize the original maintenance project, had added the contracted project.
?2. Maintenance work:
? Maintenance work is the center of the work of the maintenance department, from the takeover, I focused on the work of the people, and all the maintenance staff have had a separate conversation, to understand their thinking, live in the point of work, the family situation, the department of the company's view of the idea and their hopes. Through these exchanges, I think most of our maintenance personnel team is basically stable, the essence is basically good, the main problem is how we lead them, how to give them a platform for growth and work. This includes their main concern about the income situation, the technical ability of had long, the working life environment (food, housing, transportation) these three aspects. At present, I am also very concerned about the maintenance staff in these three aspects of the situation, from the toilet there is no toilet seat, site can not take a shower, the site can not cook their own meals, the winter room temperature can not sleep, to ensure that everyone can rest two days per month will be a home to the gap between the salary and the actual level of each person are I am concerned about and need to be resolved, I think that if the emphasis is on the work and not the basic working life of the I think that if we emphasize work without the basic guarantee of work life, the quality of work is conceivable. Through nearly six months of work, the above problems have been improved to varying degrees, but there is still a lot of work to be done.
? At present, there are still maintenance points of two people's living and working space in the case of 6 square meters or less, there are maintenance points of the lounge for a long time wet dew, there are maintenance points can not do their own cooking every meal must be bought outside to eat, and so on, and many other similar problems need to be solved.
? In the first half of this year, maintenance workers in and last year the number of personnel is basically the same under the circumstances of the maintenance volume had added nearly xxx units, and increased the three packages of elevator emergency repair and service work. At present, in addition to xxxx station has just identified a new station manager, the other stations station manager's management enthusiasm is very high, the maintenance staff work emotionally stable, the vast majority of the staff work with high enthusiasm for their own work has a certain sense of responsibility.
? The main work of the next step is:
? ① Each station according to the actual maintenance volume with full maintenance personnel and the corresponding technical force.
? ② Strengthen the maintenance of the site's infrastructure work. The main site must have a variety of management systems, technical information, the management of the model drawings, maintenance files, related elevator standards.
? ③ had strong emergency repair response and construction capacity.
? ④Strengthen the overall image of maintenance workers.
? ⑤ Strengthen the technical training of students who came to the company in the early stage, so that they can do maintenance and primary repair independently as soon as possible.
? ⑥ perfect life protection work. Mainly have to solve the problems in everyone's accommodation environment, cooking conditions, bathing conditions, watching TV and other basic needs of life.
?3. Operation work:
? Elevator operation is not the company's main profitable work, but this work involves the greatest energy, first of all, the instability of personnel, last year's replacement rate is about 90%, this year, although the improvement or take part of the new management, better than last year, but currently also reached about 30%, so the workload of increasing and decreasing the number of personnel is very large. The main problems of personnel mobility are low wages, high intensity, and some personnel physiologically do not adapt to the opening of the ladder. Now on the staff should be said that most of the relatively stable. So far this year, the operation has increased by xx departments, and the number of elevator operators has increased by nearly xx people compared with that of last year, moreover, the price of newly signed operation contract has increased substantially. Run the next major work:
? ①Unimportant running projects try to give professional labor companies to do, we go to supervise.
? ② Set up a special person to manage the work of all running projects.
? ③Control and reduce the loss of personnel, and solve the problem of the spare time of the division ladder workers.
? ④Limited increase in the salary of the long working years in our company ladderman position. (At present, there are xx people who have worked for more than two years, among which there are xx people who have worked for more than three years)
? ⑤ Operation license review and certification work.
?4. Problems and suggestions:
? ① At present it should be said that the work of the Department of Maintenance is basically on track but should be seen there are still many problems, including the thinking of the personnel and service consciousness, the work of the sense of responsibility on the polarization of the initiative on the individual is still lacking, the comprehensive technical ability is generally low, especially the ability to independently deal with the failure of the poor. There is still a lot of work to do in these areas.
? ② the ability to deal with escalators and external elevator failure needs to be improved, especially other big brand elevators.
? ③ Enhance the ability to timely resolve the handling of complaints.
? ④Increase the number of senior repair staff.