Baoding epidemic during the complaint and report hotline Baoding epidemic prevention and control report phone number

Baoding 12315 command center staff on duty, to ensure that the epidemic prevention and control during the 12315 complaint hotline 24 hours a day. The masses in the complaints and reports in addition to call the hotline, but also from the Internet, cell phone App, WeChat small program, Alipay application search "12315 platform" convenient login, anytime, anywhere complaints and reports consulting the field of market supervision, 12315 Command Center will be forwarded to the location of the market at the first time! The 12315 Command Center will be the first time to transfer the local market supervision department to handle.

Scope of acceptance

1. Consumers for life consumption needs to buy, use of goods or accept the service of advice, complaints;

2. The sale of counterfeit and shoddy goods, false advertising, unfair competition or other violations of market supervision and administration of laws and regulations report;

3. Involved in food, drugs, medical equipment, cosmetics, Consumer goods, special equipment quality and safety, as well as product prices, intellectual property rights and other aspects of illegal behavior of the complaint report.

Materials to be provided

Complaints:

1. complainant's name, telephone number, mailing address;

2. the name and address of the complainant

3. specific complaints and consumer rights and interests of the facts of the dispute.

Reporting:

1, the informant needs to report the content of the authenticity of the responsibility;

2, can be reported anonymously.

Complaint channel

1. phone: call 0312-12315 hotline;

2. network: from the Internet, cell phone App, WeChat app, Alipay application to search for 12315 to report a complaint, and then according to the actual situation, select "I want to complain" or "I want to report". or "I want to report".

Welcome all walks of life and the majority of consumers in the field of market supervision of illegal behavior supervision and reporting.