Time flies, always passing by unnoticed, I believe you are full of expectations for the upcoming working life! It's time to take the time to write a work plan. So how do we go about writing a work plan? Here is my carefully organized hospital department work plan 4, just for reference, I hope to help you.
Hospital department work plan Part 1In order to enhance the outpatient nurses' sense of service, standardize the behavior of nurses, and improve the overall quality of the outpatient nursing team, the development of the nursing work plan is as follows:
First, to strengthen the standardization of the nursing staff training, in particular, the training of the basics of oral health care, and continue to improve the professionalism of the outpatient nursing staff, and to better carry out the work of clinical care.
1, because most of the outpatient clinic is a low seniority nurses, the plan is mainly from the oral care basic training, to strengthen their sense of learning, guidance, care, support, help them to reach the standard.
2, to strengthen the training of specialist skills: the development of oral care operation process standards and assessment plan, monthly operation training 1 week after the organization of the assessment, and according to the monthly training focus on the theory of the examination paper and the organization of the examination, the requirements of practical, practical.
3, the development of transfer nurses assessment standards, in order to be able to adapt to clinical work faster after the transfer.
4, update professional theoretical knowledge, and actively participate in the doctor's lectures and business learning.
5, encourage nurses to learn dental theory books, enhance the sense of learning, and constantly explore and forge ahead.
Second, the establishment of inspection, evaluation, feedback system
Nurse team leader, the head nurse often in-depth clinic inspection, supervision, evaluation. The assessment of the way to the scene to assess the nurses and check the nurses clinical operation with, listen to the doctor's opinion, found that the nursing work in the problem, put forward corrective measures.
Third, standardize the management of the clinic (such as clinic clean and tidy, all kinds of items placed and stored, etc.), the development of clinical nurse management specification and disinfection room nurse workflow.
From the nursing business level, job duties, work attitude to develop clinical nurses monthly performance appraisal standards and published before the 5th of the following month, the performance of the better nurses to give public praise, inadequate personnel to give guidance and encouragement.
Four, strengthen the nursing safety management
1, the operation of the strict implementation of a person with a disinfection system, requiring nurses to have a sense of personal protection, the operation of the principle of aseptic operation. Diagnosis and treatment out of the clinic room to take public equipment or items should be added to wear film gloves, and will be public equipment work end (such as whitening instrument, root meter, light curing lamp, etc.) wrapped with a good anti-fouling film.
2, the establishment of power outages, fire and other emergency programs in the sterilization room for all nurses to learn to use.
Fifth, the public equipment is placed in a fixed point, fixed management
In order to facilitate the clinical work, the outpatient public equipment is placed in a fixed point, fixed management, the development of a variety of use of the registration system, the responsibility of a person.
Six, focusing on nurse etiquette and communication skills, improve service quality
Training nurses to establish a good professional image, requiring work time to pay attention to personal grooming, weekday work at any time supervision. Plan to organize nursing staff to learn nurse etiquette.
VII, do a good job of teaching new nurses
Strict requirements for new nurses and the development of transfer assessment standards. Clinical new nurses unified by the head of the nurse team to teach, the head of the nurse team need to regularly feedback to the head nurse of the nurse trial situation, the head nurse of the assessment (theoretical papers and practical exercises) to decide whether to hire.
Eight, cultivate nurses thrift consciousness
Cultivate nurses business consciousness, practice economy, thrift, do a good job in the clinic of the small housekeeper, to avoid the waste of materials, and seriously do a good job of doctor's consumables accounting every month.
Nine, objective assessment of the performance of nurses
According to the clinical nurses monthly performance appraisal of the total score objectively assessed its bonus points, truly reward hard work and punishment of laziness, reward excellence and punishment.
Ten, get along, create a good working atmosphere
Continuously strengthen the health care, nurse-patient communication, contact, collaboration, enhance coordination, deal with the outpatient health care guide between the interpersonal relationship, in order to improve the quality of care and management to provide a strong opportunity. Regular weekly meeting of nurses, feedback and timely resolution of clinical problems, continuous improvement, so that nursing work can be planned, quality and quantity completed.
Attachment:
1, clinical nurses monthly performance appraisal standards
2, nurses basic training program schedule
3, June-July nurses training program schedule
4, extracting instruments to recognize the cognitive use of dental equipment and common equipment and maintenance of scoring standards (June assessment)
5, the new nurse transfer assessment standards
Hospital department work plan Part 2First, recognize the situation, unity of thought, firm confidence in efforts to complete the work
The New Year to have a new atmosphere, the hospital has to have a new feature, in the face of the status quo of the hospital, whether it is from the management, service, or the pursuit of quality are given to us to put forward a higher and more stringent requirements, the department of Held a meeting of the entire section staff, serious situation, unify the thinking, the image of the tree section, the tree brand of the new hospital, starting from themselves, high standards, strict requirements, set up the hospital to rise my honor, hospital decline my shame thought, although our department is currently facing a small visibility of the difficulties, but the hospital's strong support and the medical staff of the superb technology and quality service to win the recognition of the patients to enhance cohesion, confidence, and strive to complete the various projects as a task, we firmly believe that there is strong support from leaders at all levels. We firmly believe that there are leaders at all levels of strong support, there are hospitals and departments at both levels of the correct leadership, but also the staff of the Department of the concerted efforts, will be able to make the people's livelihood branch of the hospital to do fine, strong. The people are really assured of their satisfaction.
Second, change the concept of service, strengthen the sense of service
1, humanized management: the new hospital management can not stay in the original management mode and level, first of all, we must change the concept of continuous learning of management experience, improve their own management level, opposed to the one-liners, advocating a people-oriented management approach to human services, humanized management, according to the different levels of patients, applying a humanized management of the hospital. Management, according to different levels of patients, the application of different services. Strengthen the communication between comrades, and strengthen the communication between doctors and patients, nurses and patients, and doctors and nurses. Comrades at all levels dare to grasp and manage, do not be a good old man, the department to promote positive spirit, so that the department has become a united struggle and positive team.
2, improve the service measures
① new patients warm reception
② missionary carefully
③ timely disposal of new patients, strive to correctly disposed of within 30 minutes
④ critical patients immediately deal with communication in place
⑤ doctor in charge of the nurse in charge is responsible for escorting critically ill patients check
⑥ Medical staff must keep the ward clean, bright and comfortable
⑦ completely change the concept of service to the hotel-style transformation, the complete elimination of raw, cold, hard phenomenon and the phenomenon of unanswered
⑧ discharged to send out of the ward, repeatedly explaining the importance of discharge.
Three, improve a variety of rules and regulations, the establishment of a variety of management organizations
In accordance with the requirements of the hospital management year activities and hospital arrangements, familiar with the core system, the hospital Sapphire book to do a manual.
①Medical Quality Management Team
②Medical Safety Team
③Case Management Team
④Hospital Sickness Control Team, the head of the department is responsible for the whole, the head nurse is actively cooperating with the people, everyone is doing their job, do their work.
Four, medical quality
Hospital quality is the top priority, is the foundation of the hospital. It is the hospital survival lifeline, focusing on the connotation of the construction.
1, from the basic quality to start, cultivate good quality, good medical ethics, put an end to pampering, poor psychological quality, love temper, work responsibility is not strong, the department focus on supervision.
2, grasping the quality of the grassroots, cultivate the comprehensive ability of doctors, and improve the inter-specialty diagnosis and treatment ability of general practitioners.
3, grasp the medical document writing, starting from the medical record, to the Department of Health medical record writing manual as a guideline, to the management of the 'patient to do in mind, after checking the timely writing and sign.
4, grasp the critical patient rescue and difficult patient diagnosis and treatment, critical patient rescue and difficult patient diagnosis and treatment to achieve a weekly discussion of the Department of learning, diagnosis of unclear 1 day of intra-disciplinary discussions, 3 days of diagnosis is not clear, please discuss the hospital.
5, to strengthen the link quality management, the first doctor is responsible for the system, a clear division of responsibility, both division of labor and collaboration, adhere to the three daily check-up system, the daily number of critically ill patients in mind, the new admissions of patients one by one, to eliminate the potential pitfalls, a variety of strict operating system and consultation system, to strengthen the communication with the patient, sign and write every informed consent and special examination, treatment protocol, on the department is responsible for, the next responsible for their own. The company's main goal is to provide the best possible service to its customers.
Fifth, grasp the medical safety does not relax
The director of the department for the department of safety, on the dean is responsible for the department comrades are responsible for the conscientious implementation of the medical system and diagnostic norms, informed consent, and other procedures in place, valuable drugs, poisonous drugs, special drugs and property in special people to keep, in particular, to strengthen the communication between the doctor and the patient, and every month to the medical safety of a self-examination. We will conduct a self-examination of medical safety, nip in the bud unsafe factors and prevent medical accidents from occurring. Reduce and avoid general errors and misdiagnosis disputes.
Six, accelerate the training of human resources
With the progress and development of society, the disease is also changing, the knowledge is updated faster, the specialty of the Department of cutting-edge knowledge, but because of their own grass-roots level, out of the learning opportunities are too few, the knowledge of the slower update, the Department of the backbone of the 1-2 times a year to go out for short-term study or training, to understand the cutting-edge knowledge. Or training, to understand the cutting-edge knowledge, to carry out new business, in order to do a good job in the discipline, to keep pace with the cutting-edge, doctors at all levels need to strengthen their own learning, pay close attention to the three basics of training, standardize the medical behavior; key doctors selected to go out for further training and learning. Improvement of business capacity, this year's plan to send doctors, nurses out to study diabetes and dialysis knowledge, and strive to endocrine and dialysis into Yongcheng City boutique department.
In short, we will be under the care of the hospital leadership, unity, hard work forward, and strive to create a boutique hospital in Yongcheng City, boutique departments.
First, recognize the situation, unity of thought, confidence in efforts to complete the work
New Year's Day to have a new atmosphere, I want to have a new hospital characteristics, the face of the status quo of the hospital, whether it is from the management, service, or the pursuit of quality to us to put forward higher and more stringent requirements, the section of the department held a meeting of all the staff, serious Situation, unification of ideas, tree department image, tree new hospital brand, starting from themselves, high standards, strict requirements, set up a "hospital Xing I glory, hospital decline I shame" idea, although our department is currently facing a small visibility of the difficulties, but the hospital's strong support and the medical staff's superb technology and quality service to win the recognition of the patients, enhance cohesion, firm confidence, and strive to complete the various projects. Firm confidence, and strive to complete the tasks of the project, we firmly believe that there are leaders at all levels of support, hospital section of the two levels of the correct leadership, but also the concerted efforts of the staff of the Department, will be able to make the people's livelihood branch to do fine, do strong. The people are really assured of their satisfaction.
Second, change the concept of service, strengthen the sense of service
1, humanized management: the new hospital management can not stay in the original management mode and level, first of all, we must change the concept of continuous learning of management experience, improve their own management level, opposed to the one-liners, advocating a people-oriented management approach to human services, humanized management, according to different levels of patients, applying the same level of management. Management, according to different levels of patients, the application of different services. Strengthen the communication between comrades, and strengthen the communication between doctors and patients, nurses and patients, and doctors and nurses. Comrades at all levels dare to grasp and control, do not be a good old man, the department to promote positive spirit, so that the department has become a united team of hard work and positivity. 2, improve the service measures ① new patients warm reception ② carefully educate ③ timely treatment of new patients, strive to correctly disposed of within 30 minutes ④ critical patients immediately dealt with, communication in place ⑤ doctor in charge, the nurse in charge is responsible for escorting the examination of critically ill patients ⑥ health care workers must keep the area clean, bright and comfortable ⑦ a complete change of concepts, the service to the hotel-style transformation, the complete elimination of the raw, cold and hard phenomenon and no one to answer the phenomenon ⑧ discharge from the hospital, the hospital is not a good idea, but a good idea. The phenomenon of no one answering ⑧ when discharged from the hospital to send out of the hospital district, repeated account of the notes on discharge.
Three, improve a variety of rules and regulations, the establishment of a variety of management organizations
In accordance with the requirements of the hospital management year activities and hospital arrangements, familiar with the core system, the hospital, "Sapphire Book" to do manually a book. The department set up ① medical quality management team ② medical safety team ③ case management team ④ hospital infection control team, the director of the overall responsibility, the head nurse actively cooperate, everyone do their duty, do their work.
Four, medical quality
Hospital quality is the top priority, is the foundation of the hospital. It is the lifeline of hospital survival, focusing on the connotation of the construction. 1, from the basic quality to start, cultivate good quality, good medical ethics, put an end to pampered, poor psychological quality, love to send spleen, work responsibility is not strong, the department focus on supervision.
2, grasping the quality of the grassroots, cultivate the comprehensive ability of doctors, and improve the inter-specialty diagnosis and treatment ability of general practitioners.
3, grasp the medical document writing, starting from the medical record, to the Department of Health medical record writing manual as a guideline, the patients under the management of the heart, after checking the timely writing and signing. 4, grasp the critical patient rescue and difficult patient diagnosis and treatment, critical patient rescue and difficult patient diagnosis and treatment to do once a week to discuss the study of the whole family, diagnosis of the unclear 1 day of the departmental discussion, the diagnosis of the uncertainty, the uncertainty of the 3 days, please 5, strengthen the link quality management, the first doctor is responsible for the system, a clear division of responsibility, both division of labor and collaboration, adhere to the three daily check-up system, the daily number of critically ill patients in mind, the new admissions of patients one by one, to eliminate the potential pitfalls, a strict variety of operating systems and consultation system, to strengthen the communication with the patient, sign and write every informed consent and special examination, treatment protocol, on the department responsible, the next responsible for their own. The company's main goal is to provide the best possible service to its customers.
Fifth, grasp the medical safety does not relax
The director of the department for the safety of the person responsible for the dean, the department is responsible for comrades,
Seriously implement the medical system and diagnostic norms, informed consent, and other procedures in place, valuable drugs, drugs, narcotics and property in the custody of a person, in particular, to strengthen the patient communication, and monthly to the medical safety of the patient. The doctor-patient communication, a monthly self-examination of medical safety, will be unsafe factors, nip in the bud, to prevent medical accidents. Reduce and avoid general errors and malpractice disputes.
Six, accelerate the training of human resources
With the progress and development of society, the disease is also changing, the knowledge is updated faster, the specialty of my department of the cutting-edge knowledge a lot, but because of their own at the grass-roots level, go out to learn too few opportunities to update their knowledge slower, the Department of backbone of the 1-2 times a year to go out to short-term study or training, to understand the cutting-edge knowledge, to carry out new business. Carry out new business, in order to do a good job in the discipline, keep up with the pace of the forefront, doctors at all levels need to strengthen their own learning, pay close attention to the three basics of training, standardize medical behavior; focus on the selection of doctors to go out for further training and learning. Improvement of business capacity, this year plans to send doctors, nurses go out to study diabetes and dialysis knowledge, and strive to endocrine and dialysis into the Yongcheng City boutique department.
In short, we will be under the care of the hospital leadership, unity, hard work forward, and strive to create a boutique hospital in Yongcheng City, boutique department. The goal is to reduce the infant mortality rate.
2, do a good job in the prevention and treatment of common diseases and diseases, rickets, iron deficiency anemia and other diseases should be prevented and treated early, improve the rate of correction, reduce the rate of frail children, frail children to do management rate of 100%.
3, on the information statistics of the various reports, are timely, accurate, error-free, and do have trace management.
Second, the specific measures:
1, to further strengthen the city's maternal and child health year and the "three networks" monitoring work to improve the timeliness and accuracy of information reporting.
2, conscientiously implement the work of the county maternal and child health assessment objectives, the newborn system management. Actively carry out newborn visits, publicize breastfeeding and guidance on newborn care, to achieve three early, early detection, early management, early intervention.
3, adhere to the "4.2.1" physical examination, to carry out a large area of collective children's physical examination, and according to the actual situation of the discretionary increase in physical examination programs.
4, under the leadership of the coordination and leadership, to carry out 3-6 years old nursery school children physical examination.
5. Communicate with children's parents in a timely manner to increase the rate of systematic management and physical examination of children aged 0-3 years. Strengthen publicity to deepen children's parents' understanding of children's medical checkups.
6, strengthen the training of rural doctors, with the Department of Maternal Health. Pediatrics . Obstetrics and gynecology to carry out timely and effective information communication, timely grasp of children's dynamics, and improve the rate of neonatal visits.
7, seriously do a good job of screening frail children, strengthen the management of frail children, special case special card system management.
8, the use of a variety of forms of popular science knowledge dissemination.