For example, for the goods signed on March 15, the buyer can return them between March 16 and March 22 for no reason.
In this case, you can negotiate a refund with the merchant, and the time will not exceed 7 days. Moreover, the buyer has not confirmed that the payment will not be in the hands of the merchant. If the business attitude is arrogant, you can choose to complain to Taobao customer service.
Related information:
On 2014/2 13, the state administration for industry and commerce promulgated the measures for the administration of online transactions, and consumers' right to regret online shopping will be supported by laws and departmental regulations.
2017110/7. On October 7th, eight units including Beijing Administration for Industry and Commerce and the US Food and Drug Administration gave administrative guidance to JD.COM, Tmall, Amazon and other 13 online trading platforms, emphasizing that it is unreasonable not to take the deposit without refund, or to return the pre-sold goods for seven days without reason.
20021March 15, the State Administration of Market Supervision and the Central Radio and Television General Station jointly issued an initiative, calling on the majority of physical store operators to voluntarily participate in the "no reason to return goods after seven days of offline shopping" activity.