Two, you can call to complain, complaint phone: 12389. 12389 reporting platform is the Ministry of Public Security in order to mobilize the leading cadres and cadres to open the enthusiasm to report the civilian police disciplinary platform.
Three, you can complain online police inaction, on the Ministry of Public Security Reporting Center network.
Scope of the public security police
The scope of the acceptance of the police
1, criminal cases;
2, public security cases (incidents);
3, affecting the social order of mass events;
4, fire, traffic accidents and other rescue work;
5, other needs of the public security organs to dispose of the alarm related to the crime. illegal crime-related alarms.
Acceptance of the scope of help
1, drowning, falling, suicide, etc., need the public security organs of emergency rescue;
2, the elderly, children and mentally retarded, mentally ill and other people lost, need the public security organs to help find a certain range;
3, the masses encountered an imminent danger that may endanger the safety of persons and property, in an isolated situation, need immediate help. Isolation, the need for immediate assistance;
4, water, electricity, gas, heat and other public **** facilities in danger, the public security organs need to cooperate with the relevant departments of the first emergency disposal;
5, other public security organs need to be disposed of first threat to the public **** security and citizens, personal and property safety of the emergency.
Acceptance of the scope of the complaint
Public security organs and the people's police in violation of the "People's Republic of China **** and the State People's Police Law", "Public Security Organs Inspectorate Regulations", "Public Security Organs People's Police Disciplinary Orders," and other laws, regulations and disciplinary regulations for the people's police, the unlawful exercise of authority, failure to perform their legal duties, and non-compliance with the law enforcement, service, organization, management system and professional ethics. The illegal and undisciplined behavior of the people's police.
Commonly not belonging to the public security duties of the police
Civil assistance: should be to the Civil Affairs Bureau for help
1, vagrant, begging people's assistance 2, disabled (special hardship) people's living assistance 3, abandoned babies, 4, mentally ill
Road traffic: should be to the municipal management department for help
1, large-scale collapse of the road surface, the road and bridge collapsed 2, Road surface with large (boulder) rolled down 3, cab fare unreasonable 4, black car soliciting
City construction category: should be to the city management department for help
1, municipal public **** the management of facilities, the use of facilities, maintenance 2, occupying the road business, illegal stalls and set up 3, stray dogs, 4, living noise
Other noise pollution category: should be called to the environmental protection hot line 12369 report
Industrial noise, construction site noise
Pipeline repair category: should be to the water company for help
1, water pipe pipe damage 2, fire hydrant repair, maintenance
Electricity scheduling category: should be to the power supply department for help
Electric power facilities (equipment) use, maintenance
Labor security category: should be to the labor department for help ( 12333)
1, labor disputes, 2, default wages of migrant workers
Flood control command category: should be to the Flood Control Command Office for help: 1, flood control 2, flash floods
Health supervision: 1, found that the food, drugs, problems to the Food and Drug Administration for help 2, to report the illegal practice of medicine, sources of infectious diseases, ultravirginal, medical disputes, as well as the non-accidental and accidental Mental patients requesting hospital admission should be reflected to the Department of Health and Family Planning
A variety of disputes: economic, debt, marriage and other disputes should be to the court
Counterfeiting and shoddy goods: should be reflected to the Market Supervision Bureau, the Price Bureau (12315)
1, counterfeit and shoddy goods2, consumer protection3, consumer complaints4, price fraud5, pyramid schemes
1, counterfeit and shoddy goods2, consumer protection3, consumer complaints4, price fraud5, pyramid schemes
2, consumer complaints4, price fraud5, price fraud5, pyramid schemes
Logistics: logistics industry lost or disputes arising from the process of sending, should be reflected to the postal, market supervision and management departments or through legal channels
Other: 1, items lost in cabs, buses or coaches, should be reflected to the Transportation Bureau Transportation Management Office Taxi Management Office or the bus company to seek help 2, homesteads, field boundaries of land disputes, family marital disputes. Should be reflected to the town (street) and other grass-roots organizations or through legal channels to deal with 3, ATM cash card was swallowed, should be reflected to the bank customer service 4, lost pets, general items lost, locks, communication failures, the internal management of the district related to (blocked vehicles in the district, etc.) and other related matters can be to the relevant units or civil society organizations to seek help.
Legal basis: "People's Police Law"
Article 21? The people's police encounter citizens' personal and property safety is violated or in other situations of distress, shall immediately help; the citizen's request to resolve disputes, shall be given assistance; the citizen's alarm cases, shall be investigated and dealt with in a timely manner.
The people's police shall actively participate in disaster relief and social welfare work.
Article 48? Where the people's police have committed one of the acts listed in Article 22 of this Law, they shall be given administrative sanctions; where a crime is constituted, criminal responsibility shall be investigated according to law.
Administrative punishments are divided into: warning, demerit, major demerit, demotion, dismissal, and expulsion. People's police officers subject to administrative punishment may have their ranks lowered or canceled in accordance with the relevant state regulations.
The people's police who violate the discipline, if necessary, can be taken to stop the execution of duties, confinement measures.