How medical disputes are resolved

Medical disputes can be resolved in the following ways:

Negotiation and mediation: When a medical dispute arises, the first thing you can try to do is to resolve it through negotiation and mediation. You can communicate with the relevant hospital departments, doctors or medical staff, explain your problems and grievances, and seek to reach a mutually acceptable solution. Some hospitals have specialized complaint or dispute handling departments that you can consult and raise your claims with.

Internal complaint channels in healthcare organizations: Hospitals usually have internal complaint channels where you can complain to the hospital management or relevant department. The hospital will investigate and try to resolve your issue.

Medical Dispute Resolution Committees: If you are unable to resolve a medical dispute through negotiation, you can file a complaint with your local medical dispute resolution committee. These committees are set up by the government or related organizations to handle medical disputes. You can submit relevant materials and evidence to them and participate in the mediation process. The mediation committee will mediate according to the facts and the law, and propose a solution.

Litigation process: If the medical dispute cannot be resolved through negotiation and mediation, you can choose to resolve it through litigation process. You can file a lawsuit with the local court, submit relevant evidence and argue in court. The court will make a judgment based on the law and facts.