The specific situation is analyzed as follows:
If the customer says: "I have no time!" Then the salesman should say: "I understand. I'm always short on time too, but in just 3 minutes you'll be convinced that this is an absolutely important topic for you ......"
If the customer says, "I don't have time right now!"
The salesman should then say, "Sir, Rockefeller, the American tycoon, said that it is more important to spend one day a month taking a good reckoning on money than to work for the whole 30 days! We just need to spend 25 minutes of our time! Please set a date and pick a time that's convenient for you! I'll be near your office on Monday and Tuesday, so I can come visit you for a bit on Monday morning or Tuesday afternoon!"
If the client says, "I'm not interested."
Then the salesman should say, "Yes, I completely understand, of course you can't be immediately interested in something you don't believe in or have much information on hand, it's perfectly reasonable and natural to have doubts and questions, so let me explain, what day of the week would be appropriate? ......"
If the customer says, "I'm not interested in attending!"
Then the salesman should say, "I understand very well, sir, it's really hard to get you interested in something you don't know what's in it for you. That's precisely why I want to report or explain it to you personally. Would it be all right to come over and see you on Monday or Tuesday?"
If the client says, "How about sending me the information, please?"
Then the salesman should say, "Sir, our materials are well-designed outlines and drafts, which must be accompanied by personnel instructions, and they must be revised for each customer on a case-by-case basis, which is tantamount to tailoring. So it would be best if I came over to see you on Monday or Tuesday. Do you think morning or afternoon would be better?"
If the client says, "Sorry, I don't have any money!"
Then the salesman should say, "Sir, I know you're the only one who knows your finances best. However, it's urgent to help a full plan now, so that it will be the most favorable for the future! Can I come by for a visit on Monday or Tuesday?" Or, "I understand. After all, there are not many people who want what they want, because of this, we now start to choose a method of land, with the least amount of money to create the maximum profit, this is not the best security for the future? In this regard, I would like to contribute my share, could I come to see you next Wednesday, or at the weekend?"
If the client says, "At the moment we can't be sure how the business will develop."
Then the salesman should say, "Sir, we're worried about the future of this business, so let's take a look at the advantages of our supply program and see if it's feasible. I come over on Monday or Tuesday is better?"
If the customer says, "I'll have to talk to the partners first if I want to make a decision!"
then the salesperson should say, "I completely understand, sir, when can we talk with your partner together?"
If the customer says, "We'll get back to you!"
Then the salesman should say, "Sir, maybe you won't be too willing to do that at the moment, but I'd be happy to let you know if you can get involved in this business. It would be of great benefit to you!"
If the client says, "I'll have to talk to my wife first!"
then the salesman should say, "Yes, sir, I understand. Would it be possible to ask the Mrs. to come along and talk about it? About this weekend, or any day you like?" There are many similar rejections naturally, we certainly can not list them all, but the way to deal with it is actually still the same, the search is to convert the rejection into affirmation, so that the customer's willingness to refuse to waver, the salesman took the opportunity to follow up and induce the customer to accept their own proposals.
If the customer says, "I want to think about it first."
Then the salesman should say, "Sir, haven't we already discussed the relevant points? Allow me to be honest and ask: What are your concerns?"
If the customer says, "I'll think about it and call you next week!"
Then the salesman should say, "You're welcome to call, sir, do you think it would be simpler? I'll call you on Wednesday late afternoon, or do you think Thursday morning would be better?"
If the customer says, "After all that, it's still about selling something?"
then the salesperson should say, "Of course I'd love to sell you something, but only if I can bring it to you in a way that makes it worth expecting. On that note, shall we discuss this together? Shall I come and see you next Monday? Or do you think it would be better if I came over on Friday?"