B, customer complaint analysis
C, quality causes
D, complex cause and effect entanglement analysis
Correct Answer: ABD
286, In quality management, there are a number of tools and methods that are mainly used to collect and process data in field quality control, which Including ()
A, cause and effect
B, questionnaires
C, scatter diagram
D, arrangement diagram
E, tree diagram
Correct Answer: ABCD
287, often referred to in factories as ? Two diagrams and a table? refers to ()
A, cause and effect diagram
B, countermeasure table
C, tree diagram
D, questionnaire
E, arrangement diagram
Correct Answer: ABE
288, quality management? The old seven tools? include ()
A, scatter plot
B, network diagram
C, cause and effect diagram
D, arrangement diagram
Correct Answer: ACD
289, which of the following belongs to the quality management systematic and integrated methods and tools ().
A, QFD
B, 8D
C, TRIZ
D, DOE
Correct Answer: ABCD
290, the tools of process planning include ()
A, process framework design
B, BPR
C, BSC
p> D, FAT
Correct Answer: AB
291, risk identification and assessment of common tools include ()
A, FMEA
B, risk matrix
C, FAT
D, MSA
Correct Answer: ABC
292, brainstorming method. Also known as ()
A. Talking method
B. Survey method
C. Brainstorming method
D. Brainstorming method
Correct Answer: ACD
293, Brainstorming method can be used for which of the following tools ()
A. Fishbone Diagram
B. Tree diagram
C, Network diagram
D. Affinity diagram
Correct Answer: ABD
294, Scatterplot is ()
A. A descriptive statistical technique method
B. A graphical technique for studying the relationship between two sets of data appearing in pairs
C. A graphical representation of a series of rectangles of unequal width and height arranged uninterruptedly in a row.
D. A graph formed by the values of a characteristic of interest over a period of time to see how it behaves over time
Correct Answer: AB
295, the role of the balanced scorecard system is to ()
A, formulate a strategy
B, describe a strategy
C, measure a strategy
C, measure a strategy
B, describe a strategy
C, describe a strategy
C, measure a strategy
C, measure a strategy
C. Strategy
D, manage strategy
Correct Answer: ABCD
296, the characteristics of management by objectives include ().
A. Emphasizing employee self-control
B. Encouraging superior and subordinate negotiation to determine goals
C. Advocating more autonomy for subordinates
D. Chain-of-command principle
E. Results orientation
Correct Answer: ABCE
297, the three phases of benchmarking management are ().
A, organizational planning
B, setting goals
C, project implementation
D, checking and controlling
E, continuous improvement
Correct Answer: ACE
298, Six Sigma methodology usually includes ()
A, process improvement process DMAIC
B, according to the 3.4ppm quality level of strict process control
C, sampling with statistical methods
D, process design process DFSS
E, integrated product development methods IPD
Correct Answer: AD
299, Six Sigma Black Belt responsibilities usually include ().
A. Establishing the Six Sigma management vision for the organization
B. Being responsible for the deployment of Six Sigma management in the organization
C. Ensuring that resources are allocated and incentives are established
D. Leading the team on the Six Sigma project
E. Providing guidance to the Green Belt
Correct Answer: de
300, In lean manufacturing, automation (Jidoka) means ().
A. Allowing equipment to self-regulate abnormalities
B. Source quality control (such as error-proofing)
C. Improving automation to reduce human influence
D. Timely alarms for quick handling of abnormalities