The system of indicators of quality of medical care does not include: qualification of resuscitation equipment.
Medical quality is the quality of the work of medical preventive organizations. It is a measure of the standard of medical staff diagnosis and treatment level. Generally measured from the technical level of medical personnel, medical effects and quality of work. Commonly used indicators are cure rate, death rate, survival rate, average hospitalization, bed utilization rate, bed turnover rate, and a variety of diagnostic work quality indicators.
Broadly speaking, it not only covers the content of diagnosis and treatment quality, but also emphasizes the patient's satisfaction, medical work efficiency, medical technology and economic effect (input-output relationship), as well as the continuity of medical care and systematic, also known as hospital (medical) service quality.
Management principles: establish the patient first, quality first, reasonable cost principle. Prevention-oriented, the principle of continuous quality improvement. The principle of system management, emphasizing process, sector-wide and staff-wide quality management. The principle of standardization and data. The principle of unity of science and practicality.
Content elements:
Main content: the definition of quality of medical care includes the following main elements: whether the diagnosis is correct, timely and comprehensive; whether the treatment is timely, effective and thorough; the length of the consultation and treatment time; whether there is any medical, nursing technology and management measures are not appropriate to the patient to bring unnecessary (psychological or physiological) pain, damage, infection and The level of efficiency of medical work; the rationality of the use of medical technology; the efficiency of the utilization of medical resources and its economic benefits.
Measurement of the quality of patient's survival; patient's satisfaction (medical service and life service). Therefore, the quality of medical care is a synthesis of the concepts of medical technology, management methods and their economic benefits. These elements are organically combined through organizational management 'to serve the patient' to produce medical results.
Constituent elements:
1, the effectiveness and comfort of the service process (technical quality).
2, the efficiency of resource utilization (economic efficiency).
3. Hazard management (detection and avoidance of damages, injuries and diseases related to health care services).
4. patient satisfaction.