First, the basic situation
Second, the main implementation of the process and self-inspection
(a) management responsibilities
Our hospital set up a leading group for the management of the pharmacy, improve the system, clarify the responsibilities of all personnel, and formulate the quality of the pharmacy management policy,
(2) Strengthen the education and training to improve the overall quality management quality of pharmacy practitioners.
1, in order to improve the overall quality of all staff, our hospital in addition to actively participate in the higher level of pharmaceutical administrative departments to organize a variety of training, but also adhere to the internal job training. These include training in laws and regulations, the hospital system, work procedures, accountability training, job skills training, drug classification knowledge training and practitioner moral education. All trainings are assessed and training files and assessment files are established to achieve more obvious training effects. Hospitals directly in contact with the drug practitioners to arrange regular physical examination, and the establishment of health records.
2, our hospital engaged in quality management, acceptance, maintenance, storage and sales of direct contact with the drug staff health checks, insisting that all suffering from mental illness, infectious diseases or may be contaminated with medicines staff are implemented first check-ups before taking up their duties.
(C) Facilities and equipment
I strive to further increase the existing basis, in accordance with the relevant requirements, upgrade and remodel the pharmacy. Equip and replace dry hygrometers, drug shelves, refrigerated boxes. Improve the ventilation and thermostatic facilities of the pharmacy. The environment is bright, clean and well laid out.
(D) purchase management
1, strict purchase of drugs. Seriously implement the policy of the national basic drug system to ensure the legality of purchasing drugs 100%. Implementation of quality first, standardized business quality policy. With the supply unit 100% signed drug quality assurance agreement, drug purchase vouchers complete and true, strict quality control of drug procurement.
2, the acceptance of personnel in accordance with legal standards on the purchase of drugs in accordance with the prescribed proportion of drug quality inspection and acceptance of each batch, to ensure that the acceptance rate of storage drugs 100%, the unqualified drugs resolutely be rejected. The acceptance of the drugs allowed to be stored in the acceptance of each one to register.
(E) storage in the maintenance
1, conscientiously do a good job of drug maintenance. Strictly according to the physical and chemical properties of drugs and storage conditions for storage and maintenance in the library to ensure that the quality of drugs in the library intact.
2, every day to do a good job of temperature and humidity records, timely adjustment of temperature and humidity in the pharmacy, found that the problem is promptly reported.
(F) the management of special drugs: for special drugs in accordance with the provisions of the special person, special cabinet management. Strictly check the information after the issuance of drugs.
(VII) Dispatch of drugs and prescription
1, the pharmacy in strict accordance with the relevant laws and regulations and the hospital's quality management system to carry out sales activities, carefully check the physician's prescription, the specifications of the drug, the expiration date, the method of consumption, precautions and the patient's name, and other necessary information, to ensure that the drugs are accurately paid.
2, to achieve the drug payment are in line with the relevant provisions. Keep the physician's prescription and establish a complete sales record.
3, to ensure the quality of service, the implementation of quality query system, good after-sales service.
4, the quality of drug information in a timely manner to pass feedback, regular summary, the establishment of drug quality query records and quality information transfer feedback records.
(H) the implementation of adverse drug reactions: the occurrence of adverse drug reactions to track and monitor, once the phenomenon of adverse drug reactions found to occur, timely report to the higher authorities, and timely recovery of medicines, and tracking services for patients. Ensure that the drugs are safe and effective and the safety of patients' medication.
Third, there are problems
has been in the county drug department of the care and guidance, after all the staff of the *** with efforts to improve the quality management system, to strengthen their own construction, but there are still some problems:
1, to improve the conditions of storage of medicines and temperature regulation facilities, to meet the requirements of the temperature of the storage of medicines;
2, the training of staff to be further strengthened;
2, to the staff
3, the positions of the quality management of self-examination of self-awareness and ability to be strengthened to further improve the quality of drugs and drug quality inquiries and investigation of adverse drug reactions.
On the existence of problems I will certainly implement one by one, and constantly check and rectify, so that the hospital's quality management of drug management more standardized and standardized.