What are the investigation reports on people's use of disposables?

With the improvement of living standards and the accelerated pace of life, more and more consumers choose to use convenient disposables in hotels and catering consumption. However, due to the disposables in the quality, health, environmental protection and other aspects of the problem, but also led to many consumer disputes. In order to further understand the use of disposables and consumer opinion, the Consumer Protection Committee of Zhejiang Province organized this survey activity. This activity is entrusted to the Wenzhou City Consumer Council as the main investigation, and at the same time get Ningbo, Shaoxing, Taizhou, Lishui and other consumer commissions (associations) of great assistance.

A survey of the basic situation:

The survey *** issued 7519 questionnaires, 7479 valid questionnaires returned (Wenzhou 4135, Ningbo 800, Shaoxing 770, Taizhou 806, Lishui 968), the questionnaire recovery rate of 99.4%. At the same time the questionnaire survey, Wenzhou City Consumer Council also randomly selected 15 hotels in urban areas of small packages of shower gel, toothpaste and toothbrush and 30 catering enterprises of disposable chopsticks, paper towels, food boxes (bags) and other samples, commissioned by Wenzhou Municipal Technical Supervision and Inspection Institute of the relevant indicators tested, the test results of the pass rate of 100 percent. In addition, the city also conducted a special survey on the amount of disposable supplies. Wenzhou City, for example, the scope of the survey selected urban areas and counties (cities, districts) commercial prosperity and have a certain scale of production enterprises, the survey method using one-on-one door-to-door statistical method. To June 5 **** investigation of 314 business households, including 100 hotels, restaurants 214; investigation of manufacturers 4; investigation of trade market 1. After the survey statistics, the above types of economic agents in January to April 2007 **** production, the use of disposable chopsticks 1.647 million pairs of paper towels 1.962 million packages, food bags (boxes) 1.071 million, small packages of shower liquid 479,000 bottles, small packages of shampoo 432,000 bottles, disposable toothpaste 961,000, disposable toothbrushes 996,000, totaling about 6488,700 million yuan. The surveyed operators accounted for only about 5 percent of such operators in the city.

Two, the survey results analysis:

(a) Consumers often use disposables but do not like them. Whether consumers accept disposables survey, 25.2% of consumers choose not to generally use or refused to use; in the use of the process of saying that like to use 21.9%, do not like, opposed to 33.2%, which shows that consumers in the use of disposable supplies, is still in a passive state, although not too much like, but often because of the greed of convenience and chose to use disposable supplies. Therefore, among the reasons for choosing to use disposables, convenience, hygiene and low price are 49.4%, 31.2% and 15.% respectively.

(2) Consumer health, environmental protection consumption awareness gradually increased. In modern society, consumption is not only personal behavior, but also must take into account others, society, and harmony with nature **** place. In the survey, 37.9% of consumers believe that disposables have the greatest impact on environmental protection, followed by ecology, energy saving, health accounted for 26.9%, 19.2% and 14.2% respectively. This shows that consumers have gradually recognized the environmental pollution and waste of resources caused by the use of disposables. However, only 31.3% agreed with the current practice of not providing disposables in many cities, and the rest of the consumers expressed indifference or disagreement. The abolition of "six small items" in hotels is indeed a bit inconvenient for hotel guests. But cancel or reduce the hotel disposable supplies this small change, day after day can save a lot of resources, reduce environmental pollution, beneficial to society, should be promoted.

(C) consumer self-rights awareness needs to be improved. In the special investigation of disposable products, we found that many disposable products lack of proper packaging identification, many are "three no" products, neither the health license number, packaging and disinfection also failed to meet the requirements. Especially disposable chopsticks, no closed packaging, easy to cause secondary pollution. Small packages of shower gel and shampoo in hotels have fuzzy shelf life and production dates that are difficult to recognize or not at all. And consumers do not pay much attention to the packaging and shelf life of disposable products, and their awareness of rights protection is relatively weak. The survey shows that 44.7% of consumers will not pay attention to the packaging of products, 46.3% of consumers did not pay attention to the shelf life. If they encounter quality problems when using disposable products, 75.8% of the respondents will ask for a replacement, while 7.7% of consumers choose to continue using them.

(4) Consumer satisfaction with disposables is not very high. While using disposables in large quantities, consumers are not very satisfied with the disposables provided by restaurants and hotels. Only 6.3% of consumers in the survey said they were satisfied, 64.8% thought it was OK, and 28.9% of consumers directly expressed dissatisfaction. As for the evaluation of quality, 36.9% of the consumers evaluated the quality as poor or very poor. This shows that although in recent years the supervision of the relevant departments continue to strengthen, disposable supplies production, sales, use and other gradual standardization, has achieved more obvious results, but consumers on the quality of disposable supplies, hygiene is still very worried.

(E) less standardized production enterprises, more small family workshops, product health quality has improved but difficult to ensure. Wenzhou City Consumer Council in the production or use of disposable products in the survey found that the city engaged in the production of disposable products are not many enterprises, larger or formal management of enterprises is even less, such as disposable chopsticks production enterprises in the city only 4, but in the mountainous areas where forests are concentrated, wood (bamboo) chopsticks of the family workshop is more, these small workshops, although the production is low, but the felling of trees do not seek to rationalize the scientific nature, arbitrariness, to the These small family workshops have low production, but they cut down trees without rationalization and science, and do so randomly, causing different degrees of damage to the local environment. Family workshops have low requirements for product quality, poor hygiene awareness, and generally have problems such as non-standardized packaging and unclear product labels, and most of the products are sold to street snack bars and roadside mobile stalls, which brings hidden dangers to consumers' health and safety. The survey also found that the Wenzhou city included in the sampling of 15 large-scale, higher-grade catering, hotels, the use of disposable supplies 75.5% from Guangdong and Shanghai's well-known enterprises, such as Shanghai Meijiajie Hotel Supplies Company Limited, Shanghai White Cat Company Limited, Shenzhen Bens Soft Tissue Paper Company Limited, etc., and the quality of its products and hygiene indicators basically meet the requirements. This shows that the management of more standardized enterprises, their product quality can basically be guaranteed.

(F) consumers lack a strong sense of social responsibility and sense of mission. At present, many restaurants and hotels are continuing to use disposable products, and are welcomed by a considerable portion of consumers. Disposable paper towels and chopsticks, for example, disposable paper towels are usually composed of "100% virgin wood pulp" or "100% natural wood pulp", the production of a ton of paper generally 17 10-year-old trees, 1-4 months! Wenzhou 314 households consume about 2 million packages of paper towels, about 23 10-year-old trees; 314 households in Wenzhou City during the same period to consume about 1.247 million pairs of chopsticks, according to expert estimates a 20-year-old tree can only make 3000-4000 pairs of chopsticks, according to the projected 5-6 years of the more than three hundred restaurants can be consume 10,000 square meters of forest. In the survey, 22.8% of consumers were against the practice of not providing disposable items in restaurants and hotels, while another 46.1% were indifferent. They agree with the consumer awareness of energy saving and eco-friendly, but they can't relate to the consequences caused by their own use of disposables. Due to the publicity and education efforts are not in place, many consumers are aware of the whole society in the development of environmental protection, energy saving, the creation of a green home action, but how to base on which to support this activity is at a loss, in a state of awareness, no action, especially to stop the huge consumption of resources, creating a large amount of waste, causing environmental pollution of the lack of social responsibility and sense of responsibility for the consumption of behavior. Therefore, to establish a responsible, civilized, green consumerism in society as a whole, we need to continue to strengthen guidance and education.

(7) Although the government actively advocate environmental protection and energy saving, but the lack of relevant policy measures to protect. Disposable consumer goods have penetrated into all corners of society, it is a symbol of material affluence, convenience and speed, but also act as a resource into the garbage "gas pedal". At present, government departments at all levels are actively advocating environmental protection, ecology, energy conservation awareness, to guide members of society to create a green home. The survey shows that 85.8% of consumers believe that disposable products on environmental protection, energy saving and ecological impact, indicating that the government's advocacy has been accepted, the new concept of consumption has gradually into the hearts of people. However, due to the lack of effective government measures or monitoring mechanisms, the recovery and reuse of disposable products, the exploration and development of alternatives, virtuous cycle model can not ensure the implementation of environmental protection, energy saving and other behaviors basically rely on the consumers' self-awareness, self-discipline of operators to achieve, so the results are not obvious. Most consumers, operators are still against disposables in the slogan numbly consume disposables. In the survey, Wenzhou, Ningbo, Taizhou and other places consumers suggested that the relevant functional departments of disposable supplies should strengthen supervision and management, to stop the massive waste of social wealth, pollution of the environment on which mankind depends on, and recommended the introduction as soon as possible in favor of the construction of a conservation-oriented society policies or measures.

Three recommendations

Disposables bring convenience to people at the same time, but also caused a huge waste of resources and alarming environmental pollution, and the construction of a harmonious society runs counter to. If we allow disposables to proliferate, the ecological environment of our province will deteriorate even more, not only wasting a large number of precious social resources, but also adversely affecting the sustainable development of the economy and the harmonious development of society, thus affecting the living and survival environment of us and future generations. Therefore, we recommend:

First, the government departments as soon as possible to introduce appropriate policies and measures, *** with the creation of "green Zhejiang". High energy consumption, high pollution of the production and sale of disposable items, the government should be mandatory norms, or even expressly prohibit the production, sale and use, and to regulate violations. For ordinary disposables, government departments should formulate long-term plans and policies for rational use, such as including recycling countermeasures, encouraging alternative modes, and implementing production licensing and responsibility systems, and encourage and support consumers to use repetitive and recycled products; or increase the taxes on the production and consumption of disposables and convert the proceeds into the recycling and treatment costs of disposables, in order to raise the costs of disposables , promote reduction at source, and provide fair competition conditions for alternative products, which will gradually be replaced by market- and environmentally-tested alternative products, and ultimately realize the replacement of disposable products with brand-new green products. At the same time, it is recommended that the forestry, environmental protection and other relevant authorities should strengthen the source of raw materials for production enterprises, the amount of mastery and supervision, to reduce the loss of social resources and ecological damage, and increase the publicity in this regard.

The second is to strengthen the supervision, inspection and education of producers and operators. Due to the simple packaging of disposable products, the general business places are "free gifts", so consumers in the use of often almost skipped the manufacturer, production date and other views, and in fact many disposable products in the packaging should be marked on the matter is often ambiguous, difficult to identify or not marked at all. Therefore, the relevant departments to strengthen the supervision and management of manufacturers and norms, regularly or irregularly to carry out quality, health inspection activities, from the source to stifle the flow of substandard products into the market, and no production licenses and product record certificates of the unit resolutely investigated and dealt with. Secondly, we should strengthen the supervision and management of supermarkets, restaurants and hotels on the transportation, storage and custody of disposable products and the use of disassembled parts, so as to eliminate the secondary pollution of disposable products in the circulation channel. Third, we should actively carry out the education and training of practitioners to improve preventive capabilities. To carry out the relevant laws and regulations, knowledge of publicity, the need to master the health knowledge should be organized in a timely manner training, and constantly enhance the awareness of the operators of commodity licensing, strict purchase channels and quality acceptance, and resolutely put an end to the "undocumented products", shoddy products into the market.

Three is to strengthen publicity and education, guiding consumers to set up a responsible, scientific, environmentally friendly new consumer concepts. From the survey, consumers can rationally consume, but not scientific, civilized consumption, can be concerned about health, environmental protection and other issues, but really from the self to start, but there are few. Therefore, it is necessary to strengthen publicity and education through various ways and means, so that the majority of consumers really understand the convenience of disposable products in the provision of the same time, society, the environment, the ecological impact or even harm, and promote the whole society to establish a rational, responsible, civilized new consumerism. The media and public opinion should be good at guiding and publicizing the ideal, responsibility, civilization of the new concept of consumption, so that the green concept of consumption, the scientific concept of development, the idea of sustainable development more and more y rooted in people's hearts and minds, prompting the conservation and use of resources, the protection of the ecological environment conscientiousness can be improved.

Four, a few tips for the consumption of disposable supplies:

(a) Consumers should pay attention to the use of disposable supplies to view the packaging. Product packaging should indicate the name of the manufacturer, address, telephone and so on. Also pay attention to check the packaging to see whether the name of the product and the implementation of the standard, product grade, production date, expiration date, etc., try not to use the disposable supplies without sealing to avoid secondary pollution.

(ii) Consumers should strengthen the relevant health awareness. For example, do not heat food and disposable foamed plastic tableware at the same time to prevent harmful substances from seeping into the food when the temperature exceeds 65 degrees, causing serious harm to health. When using disposable chopsticks, you should smell them with your nose first. Qualified wooden chopsticks should not have an odor and will only give off the smell of the wood itself. If the flavor of the chopsticks contains sulfur or other scents, they have been processed with chemical raw materials and should not be used. The whiter the tissue, the better. Some manufacturers in order to improve the whiteness of the product, excessive addition of fluorescent whitening agents, resulting in the whiteness of tissue paper more than 90.0%, the whiteness does not meet the standard requirements, the surface of the product does not look white natural, not a soft tone, consumers are best not to use.

(C) restaurants, hotels and other places of business to provide disposable supplies to effectively handle the purchase of goods, and resolutely resist the inflow of various hazardous substances, do a good job of reducing or refusing the consumption of disposable supplies tips. Production enterprises to establish a green consciousness, in product design, production and the use of raw materials, pay attention to people's health and safety and environmental protection, vigorously develop and produce green products, in order to safeguard the health rights and interests of consumers.

(4) Consumers should establish a new consumption concept of responsibility, civilization and rationality. With the deterioration of the global environment, ecological problems are becoming increasingly serious, facing the gradual depletion of resources, low recycling rate, the ecological environment is under heavy pressure. Therefore, the consumption of disposable goods, on the one hand, pay attention to their own health is beneficial, on the other hand, pay attention to whether it is conducive to environmental protection, conducive to ecological balance. To refuse to consume those commodities that constitute serious damage to the natural environment and natural resources, and to refuse to consume those commodities that constitute serious pollution to the natural environment. Human living environment constitutes serious pollution of goods, promote green consumption and recycling consumption, consciously become a "green consumer".