Beijing Tongzhou Luhe Hospital firmly establishes and carries out the tenet of "patient-centered", focuses on "humanistic care", treats every patient with love, responsibility, care and patience, and implements it in every medical service. Respect for the patient's personality rights in the service, patients with honorific titles, and patients talk with civilized language, kind. Adhere to the "first diagnosis is responsible for system", all the hospital personnel do have to answer questions, receive the diagnosis must be detailed, see the difficulty must help.
Beijing Tongzhou District Hospital has a reasonable drug refund system, patients can directly handle the procedures at the refund window. The outpatient clinic is open as usual on holidays and double holidays, and there are specialists sitting in the clinic. Humanized signs are set up on all floors and main passages of the hospital. There are standardized, directional and clear medical guide signs to facilitate patients' access to the hospital. The establishment of non-smoking, safe passage and other suggestive signs.