How to do a good job of quality management in the laboratory

The quality of the person in charge of quality should have the quality and ability requirements. This is a good testing organization quality of the necessary preconditions

1. With scientific rigor, objectivity and impartiality, pragmatic attitude.

2. With a down-to-earth, hard work, learning spirit.

3. Have a broad heart and be able to accept suggestions and opinions from all sides.

4. have good moral character.

4.1 Love for the job.

4.2 Practical dedication.

4.3 Integrity, fairness and integrity of the noble sentiments.

5. Have certain communication skills. In the system of decision-making and management can directly communicate with the company's top managers and technical personnel; in the meeting of the external inspection, the management system can actively communicate with the external inspection experts to effectively communicate; in the usual daily work, with the company's other employees to discuss and communicate with the management system, and constantly improve the quality management system.

6. Have the title of engineer or above in related majors, and have a long working experience in testing technology.

7. Have certain professional knowledge within the scope of the company's authorization, familiar with and master the "Laboratory Accreditation Review Guidelines" and knowledge of quality management.

8. Master professional and technical standards, technical specifications, laws and regulations, understand the performance of instruments and equipment, familiar with testing procedures and methods.

9. To have strong analysis, judgment ability, but also have a certain degree of organizational coordination and management skills.

The scope of responsibility of the person in charge of quality. Only when you know where your responsibilities lie, you can aim to do it well. This is also a good testing organization quality person in charge of sufficient conditions

1, responsible for the development, implementation and maintenance of quality management system documents.

Maintaining the current effective quality management system documents is a guarantee of the company's quality testing activities. The person in charge of quality should be combined with the actual situation of the company to organize the relevant personnel, according to the "Laboratory Accreditation Review Guidelines" (State Certification letter [2006] No. 141) the requirements of the preparation of quality management system documents, and at the same time to implement. In the operation of the system, the person in charge of quality should be combined with the company's daily production of relevant provisions of the system documents, appendices and other content for maintenance and revision, if necessary, or abolition, in order to maintain the current effectiveness of the system documents.

2, the organization and implementation of the quality system of internal audit.

The company's internal quality management system audit is the company's quality management system compliance, effectiveness and suitability of the confirmation. Internal audit work is the company's quality responsible person to organize and implement. The person in charge of quality at the beginning of each year in accordance with the provisions of the "Internal Audit Procedures", the formulation of the annual internal audit plan, reported to the general manager for approval. The plan covers all departments, elements and testing capabilities involved in the company's quality management system. In the process of internal audit, the person in charge of quality shall divide the work among the members of the internal audit team, approve the on-site audit plan and review the internal audit report. For non-conformities, the relevant responsible departments and responsible persons are required to carry out rectification in strict accordance with the "Nonconformity Detection Control Procedure" and "Corrective Action Procedure", and to complete it within the stipulated period of time, and the internal auditor will carry out tracking and validation, and report the results of the validation to the person in charge of quality in a timely manner with the relevant records of rectification, and finally the person in charge of quality will input the management review.

3, the organization of quality supervisors to carry out supervision.

The person in charge of quality in the usual work should strictly require each quality supervisor according to the beginning of the supervision plan for the implementation of daily and key supervision: through regular and irregular access to records and reports, side observation, questioning and assessment of the daily supervision; on-site testing of the important operational processes, key links, the main steps, the entry into the workplace personnel, customer complaints and complaints need to be re-tested items, proficiency testing and comparison projects, on-site assessment projects. and comparison projects, on-site assessment projects to focus on supervision, and make the corresponding supervision records. Supervisors reflect the operation of the quality management system through inspection records, reports, authorization, instrumentation, on-site operation and other means. Found to be non-compliant with the requirements, the person in charge of quality has the right to dispose of, and if necessary, stop the person's testing work.

4, responsible for the standardized management of each department and the implementation of the testing process assessment. The person in charge of quality at any time to pay attention to and randomly check the company's various departments in the daily testing process of the degree of standardization and the implementation of the testing process, including data collation, indoor testing and out of the normalization of the test, found to be inconsistent with the provisions of the quality management system documents and standard requirements of the test, stop in a timely manner and issue a notice for rectification, and tracking and verification after the fact, until it meets the requirements.

5, responsible for organizing the investigation and verification of complaints and grievances, and put forward proposals for handling.

"Customer as the focus of attention" is the first of the eight quality management principles. For customers and other complaints and grievances from other parties, the person in charge of quality according to the content of the complaints and grievances and the departments and personnel involved, should be in a positive, serious, fair and responsible attitude to investigate and verify; involving the results of the complaints, but also in conjunction with the person in charge of the technology to investigate, to give recommendations for processing, reported to the top management approval. Handling results by the person in charge of quality input into the annual management review.

6, to meet the external inspection.

Every external inspection organized by the higher authorities, as the person in charge of quality should actively work with the technical director and the company's leadership, with the company's various departments to be inspected to provide a complete document, and humbly to the inspection of the personnel to learn the knowledge of the management system. If you do not understand something, you should dare to ask questions and wait patiently for the answer of the external inspection experts. For the external inspection found in the inspection does not meet the quality management system documents and standard requirements of the documents and tests, the person in charge of quality should be instructed to the relevant departments and relevant personnel in strict accordance with the requirements of the rectification in place, and tracking and verification, and ultimately a complete set of rectification information.

7, to assist the company's top managers to do a good job of management review.

Management review is the company's top managers to organize the implementation of the company's quality management system is the suitability of the company's quality management system, the adequacy and effectiveness of a comprehensive measure to ensure that the quality policy and the achievement of the quality objectives and to meet the customer's requirements. The person in charge of quality shall assist the top manager to do the preparatory work before the review, including the preparation of the management review plan. For the quality improvement in the management review report, the person in charge of quality audits and organizes follow-up and verification.

8, responsible for the corrective, preventive measures for approval and verification.

For the operation of the quality management system in the occurrence of non-conformities and causes of deviation, in order to prevent similar situations from occurring in the future, the person in charge of quality should be approved by the relevant departments and relevant personnel to develop corrective and preventive measures, and to implement the verification.

9, investigation and verification of violations, and proposed treatment.

In order to ensure the credibility of the company's testing capabilities, impartiality, honesty and confidentiality, etc., for violations, the person in charge of quality of the organization's investigation and verification of the relevant personnel, put forward treatment opinions, reported to the company's top managers to decide to deal with.

10, the organization develops and implements the quality assessment and quality reward and punishment system.

In order to improve the company's rules and regulations, and promote the implementation of the quality management system, the person in charge of quality management system in the operation of the quality assessment and rewards and punishments system, in order to better promote the quality management system in the day-to-day work can be healthy and stable operation.

11, review and approve the destruction of documents.

The company's disposal of obsolete documents, the data administrator to fill out the application form for document destruction, approved by the person in charge of quality, designate a person to supervise the destruction of documents destroyed should be given to the registration, signature.

12, review the quality record form.

The person in charge of quality should be the company's quality management record forms, such as internal audit form, management evaluation form, non-conformity control and corrective and preventive forms, training and assessment forms, complaint forms, supervision and record forms, etc. for the organization to prepare and review, and then by the office is responsible for the printing, collection, marking, and storage and storage.

The person in charge of quality in the company's organizational structure is an important and can not be ignored. The person in charge of quality only has the professional level, personal qualities, management experience, and at the same time, in the usual workplace should be in place, but also in place, but also can not overstep the position; to be able to manage, will manage, dare to manage, only in this way, the person in charge of quality in the testing organization to play a unique role in the company should be able to make the company's quality management system healthy and stable operation, in order to really do a good job as the person in charge of quality of the testing organization.